Trusted Agent profile · West Wickham
★★★★★
597 reviews across 2 platforms
7 High Street, West Wickham, BR4 0LP
Langford Russell's office in West Wickham, at 7 High Street, is rated 3.7 out of 5 across 597 reviews on two platforms, including 118 Google reviews rated 5.0. It won Trusted Agent in The Trusted Agent 2026 awards, one of four awards Langford Russell won in 2026.
The Trusted Agent 2026 results for Langford Russell, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the West Wickham office, from every platform, shown as written. First names only.
5/5
TrustpilotAwesome
Awesome. Good communication throughout the process
Thank you Michael for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
5/5
TrustpilotThank you Acorn
Thank you Acorn,
5/5
GoogleGreat experience. We struggled to sell our property for months with another agent and Josh, Dominic and Ben at Langford Russell were able to get the sale done in a matter of days. Really helpful and approachable staff. Thanks everyone.
5/5
GoogleJosh handled the purchase of our property through Langford Russel. He ensured the purchased progressed well and was very accommodating when we asked to view the property countless times with numerous builders. Many thanks for all the help!
5/5
GoogleLangford Russell were excellent with our house purchase - helpful, friendly and quick to assist which equated to a smooth transaction. I would definitely recommend. Thanks again to Ben and the rest of the team!
1/5
TrustpilotAwful, unprofession, hidden fee's
Awful, unprofessional and have hidden fee's. All round bad customer service, communication and complete lack of respect for their clients.
5/5
GoogleJosh has provided an excellent service. So professional throughout the process. We would thoroughly recommend using Langford Russell.
5/5
GoogleFantastic and ultra efficient service received from Josh and Sophie.
5/5
TrustpilotTo Mark and Kieran
4/5
GooglePositive experience , helpful and efficient
5/5
GoogleRating only, no written review.
Really appreciate the rating, Anthony!
5/5
GoogleRating only, no written review.
Thanks Adão for the 5 star review. Andrew Roberts - Customer Relations Manager
5/5
TrustpilotFriendly and helpful agents.
Rating only, no written review.
super! Thanks so much
3/5
GoogleRating only, no written review.
Thank you Josue for taking the time to provide us with a review of your experience. Whilst I am pleased to receive 3*s, I would love to know how we could have improved on the service offered. If you have a minute, perhaps you could drop me an email at andrew.roberts@acorngroup.co.uk. Thanks. Andrew Roberts - Customer Relations Manager
5/5
GoogleRating only, no written review.
Thanks Ali for the 5 star review. Andrew Roberts - Customer Relations Manager
5/5
GoogleRating only, no written review.
Thanks Radhika for the 5 star review. Andrew Roberts - Customer Relations Manager
5/5
GoogleRating only, no written review.
Thanks Anne for the 5 star review. Andrew Roberts - Customer Relations Manager
5/5
TrustpilotHe is very helpful and nice
Rating only, no written review.
Thank you Amadou for leaving us a 5* review. We are really happy that you were pleased with the service you received. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
5/5
GoogleRating only, no written review.
1/5
TrustpilotMy god they are completely useless.
Rating only, no written review.
Dear Giacomo. I have spoken to your Property Manager and she informs me that your landlord had a long list of items that needed fixing before you moved in. He has agreed to do all of these and has done his best to do so before moved in. I believe that there is still one outstanding item which is due to be fixed within the next 7 days. Unfortunately, as we don't manage the property for your landlord, he choses to use his own contractors, but we have kept you updated during the process and will continue to do so until the items have been resolved to your satisfaction. I am sorry that you have not been happy with the service and if I have missed anything, I would be very pleased to hear from you. Thanks. Andrew Roberts - Customer Relations Manager (Andrew.roberts@acorngroup.co.uk).
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Langford Russell's West Wickham office has 597 reviews across two platforms: 118 on Google, 479 on Trustpilot (across the whole business).
Langford Russell West Wickham is rated 3.7 out of 5 across all 597 reviews, and 5.0 out of 5 on Google from 118 reviews.
Yes. In The Trusted Agent 2026 awards: Langford Russell, West Wickham won Trusted Agent; Langford Russell, Swanley won Gold; Langford Russell, Bromley won Trusted Agent; Langford Russell, Beckenham won Trusted Agent.
Langford Russell West Wickham, 7 High Street, West Wickham, BR4 0LP.
