Kinleigh Folkard and Hayward Sales West Wickham reviews

★★★★★ 5/5

Google

I am writing to leave some feedback for your employee Vanessa Spencer who is based in the West Wickham branch. Vanessa was acting for the top of our moving chain. We only became in contact this week due to so many problems with my buyers solicitor. Vanessa went above and beyond her role and kept me sane when at times I thought everything was going to go wrong. She was so professional throughout (unlike others along the chain) and without her help I doubt we would be able to move on Monday! I really think praise is due when deserved and would just like somebody to recognise Vanessa as she really did help our whole chain. Vanessa is an asset to your company and has such a friendly yet professional approach. So once again thanks to her for getting the job done!

Holly · 30 August 2019

★★★★★ 5/5

Google

We came to KFH after being on the market for 4 months with another agent with little success. The results were instantaneous with viewings organised immediately and an offer exactly 7 days later. Vanessa Spencer is worth a special mention as she not only managed our sale but showed initiative and got involved in removing some blockages further along the chain. I got frequent updates from her and it is fair to say that she kept me sane throughout the process. KFH have demonstrated to me the real value of using a professional estate agency in a sector that has changed signifcantly. I doubt we would be where we are today had we used a fee upfront agent and I would not hesitate to recommend KFH and Vanessa in particular to anyone that wants to make selling their home as stress free as it can be.

Richard · 30 August 2019

★★★★★ 5/5

Google

My experience was purchasing a property with KFH.Vanessa and Lindsay were professional, astute and on the ball daily, where other parties fell short they were persistent in getting questions answered. They worked very hard for their client, it was unfortunate the property I was selling wasn’t covered by them, I feel if they were selling my property it would have been much smoother and I would have saved money, they negotiate hard for their clients, an all round great experience making a very difficult chain manageable. Yudhvir Singh

Yudhvir · 10 January 2019

★★★★★ 5/5

Google

When I found the house that I wanted to view, I saw that the estate agent was with KFH. A friend of mine had used KFH years ago and said that they would never use their services again as they had a bad experience with them. So I was very sceptical about using their services. Well, how wrong could I have been! Vanessa Spencer at West Wickham, has restored my faith in these agents. She was there every step of the way with me. She made everything so easy for me, kept me informed of every detail. It's as if she was me, living the headache of house buying, feeling the same pain and all the ups and downs that goes with it. As soon as any details came through, she kept me informed straight away. If things needed doing, she would do them there and then. Vanessa made the process of buying our home a pleasure, couldn't thank her enough and I would most definitely recommend KFH. Vanessa Spencer at KFH, West Wickham - you're the best!

Julie · 10 January 2019

★★★★★ 5/5

Google

I will not be able express how grateful I am for all the hard work, dedication and support these guys gave me! If you want a company to work hard for you and get your sale though, KFH is the only company to go with. Special mention to Laura Maikovaite who is absolutely the person you need to help with your house sale/purchase. She has been informative, helpful, diligent, supportive and just the right level of friendly, and ALWAYS professional and polite.

Daniella · 25 October 2018

★★★★★ 5/5

Google

We have just exchanged contracts and from start to finish Lindsey and her team have been amazing. We moved from another agent and we are so glad that we did; viewings increased exponentially; the level of service was exemplary. After we received an offer, Vanessa took over the shepherding of the negotiations and she has been amazing. In fact I quickly run out of superlatives to describe her tenacity, dedication, and hard work in getting the transaction through to exchange. I am quite clear that without her we would still be waiting to exchange. We are very grateful to KFH West Wickham. It is a no brainer to employ them. They set the standard and that standard is very high. Well done team!

Barbara · 30 August 2018

★★★★★ 5/5

Google

We had to sell a bungalow and did not live in the immediate area. Selection of an estate agent that would manage every aspect of the sale was vital. Appointments for a valuation were booked with 3 local agents and we selected KFH. Throughout the process we were kept fully informed by phone, email and letter. They also worked closely with our solicitor. And what's more they were really nice, fun people operating to the highest professional standards. In fact we liked them so much that 12 months later when another family home came up for sale after Mum went to a care home, we selected the KFH team at West Wickham again. So, Lindsey, Laura, Vanessa and team, thanks for a truely great service.

Chris · 30 August 2017

★★★★★ 5/5

Google

KFH were fantastic throughout the whole purchasing experience. Their communication especially was a highlight, keeping us up to date at every stage and always doing what they said, when they said they were going to! Laura was wonderful, really going above and beyond to give us information on the area and even after we moved in providing additional recommendations. There was also Lindsey there to support who was also great so we never felt that we didn't know who to go to or that we were not fully supported. While we hope not to have to move again for a while we would definitely recommend them!

Robert · 30 August 2017

★★★★★ 5/5

Google

We bought our first home with KFH West Wickham 6 years ago and when we decided to make our next move there was no doubt that we would market it with KFH again. Laura, Sean and the wide team are very professional and knowledgeable which made our move extremely well managed. They also show a sincere interest and understanding in each of their clients which was clearly shown during our sale and purchase.

Georgie · 1 January 2025

★★★★★ 5/5

Google

We had our house up for sale previously with another local estate agent with very little interest being shown .We then instructed Kinleigh Folkard to sell our house .They were fantastic from the start, we had an offer within weeks of it going on the market .We had just lost a bungalow and were finding it difficult to find the right property for our needs. Laura contacted us and told us about a property that would be perfect for us. We viewed it the same day ,with an offer going in immediately .We have been in a year and is perfect for us. KFH were fantastic, overseeing the sale and purchase of both properties .Very professional ,efficient friendly team. Particular thanks to Laura and Lindsey that worked very hard to secure the purchase of our new home.

Debbie · 30 August 2016

★★★★★ 5/5

Google

Laura was amazing from the first time we spoke when I wanted to view the property. She was very organised providing regular updates & chasing sols on my behalf too. Any questions I needed answering by the sellers she responded quickly too & provided the info. Would thoroughly recommend KFH West Wickham & Laura. Thank you & we love our new house.

Lisa · 29 August 2022

★★★★★ 5/5

Google

My thanks to Laura, Charlene and the team at West Wickham. The property was under offer on the first day (even before photographs were taken). Everything seemed to go quite smoothly thanks to Laura being on the ball and chasing parties when necessary. It was only 12 weeks from offer to completion - Great job! Would highly recommend using KFH West Wickham.

Lyn · 29 August 2022

★★★★★ 5/5

Google

Many Thanks Vanessa Spencer on assisting us throughout with the purchase of our new property. We cannot thank you enough for all the hard work & effort you put in from start to finish and would be happy to recommend you and the rest of the team to any other customers. Our experience was quite painless which was what we wanted from the start. Thanks again to all of you involved at KFH Jak & Louise Lipka

Jak · 30 August 2018

★★★★★ 5/5

Google

Harry Jarvis helped us with a recent house purchase and was great to deal with right from the start. Very quick to respond, polite and friendly too. He made the whole process more enjoyable and was very patient and professional in his approach. Would happily work with him and KFH team again- thank you so much!

Sarah · 11 July 2025

★★★★★ 5/5

Google

I could not recommended Laura enough! She was amazing throughout the whole process, she was helpful, easy to talk to and professional. she made the sale of our house as easy and as stress free as it could possibly be and I would definitely use them again. Thank you!

Georgia · 29 August 2023

★★★★★ 5/5

Google

Great service from Harry. Really attentive, we felt truly listened to and he went above and beyond to accommodate viewings for us with really short turn around. Thank you so much Harry!

Leanne · 14 August 2024

★★★★★ 5/5

Google

My sister & I have recently sold our Aunt's house following her death last year & are so thankful we chose KFH to value & market the property. Laura, Sean & the team have been professional, helpful & friendly at every stage; their initial valuation was spot on, within a couple of weeks of the house being put on the market we had accepted an offer. As we both live some distance away we have particularly appreciated the regular progress reports from Sean. Well done KFH 😊

Janet · 14 August 2024

★★★★★ 5/5

Google

After 3 aborted sales tbrough no fault of my house or KFH, the team at KFH especially Vanessa with this sale and previously Laura and of course Lindsey I cannot reccommend them highly enough. They kept my spirits up and kept bringing in potential buyers. They are very professional and always kept me informed every step of the way. If you want to sell your house this team of girls will do it for you .

Maria · 30 August 2018

★★★★★ 5/5

Google

The team were really helpful during the purchase our new home. As expected with most buying and selling, not everything runs smoothly but communication was brilliant and we felt reassured each step of the way. Thanks again for all your help!

Rebecca · 28 November 2025

★★★★★ 5/5

Google

Harry has been really helpful with our purchase from start to end. As first time buyers, he really helped up with the process.

Tara · 2 December 2024

★★★★★ 5/5

Google

Laura was our contact when buying our current property and she was fantastic! It was a really difficult purchase as it was a vacant property and the previous owner uncontactable, however Laura facilitated multiple viewings for us and made sure everything went as seamlessly as possible.

Simon · 29 August 2023

★★★★★ 5/5

Google

We viewed some properties with Harry from the West Wickham KFH branch and he was an absolute delight! From showing us one property, he immediately understood what kind of property we were after and showed us a few properties before their listings even went online. Amazing service and cannot fault Harry at all! He recommended a great solicitor who we have just instructed, and for any future property needs I'll definitely be calling up KFH!

Ariana · 10 September 2024

★★★★★ 5/5

Google

KFH West Wickham was an excellent choice. I couldn't be happier with the entire process of moving houses. The entire staff was super efficient, especially Lindsey. There was good prompt communication at all times and besides helping us find a good buyer, they also helped follow up with all parties involved in the post selling process including the solicitor, surveyor etc and kept us posted. This made the entire process stress free. Highly recommended!!

Sohil · 30 August 2017

★★★★★ 5/5

Google

I am very happy with each one of the agent, as, every one of them was exceptionally friendly, warm, approachable and each one of them was very thoughtful, kind and understanding. Every agent was exceptionally genuine and supportive. They were professional and reliable.They all have a strong nagotiation skills and experience.

Ceyhun · 11 July 2025