Every review we hold for the Worthing office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleMax at Robert Luff was excellent. He was polite, timely, readily available, knowledgeable and kept us well informed. Perhaps even more importantly he showed great understanding of our situation and requirements. Thank you, Max!
Nigel · 16 February 2026
Agent replied · 16 April 2026
Thank you so much for your fantastic 5-star review Nigel.
We’re delighted to hear that you had such a positive experience working with Max. Providing a service that is polite, responsive and well-informed is something we always strive for, and it’s especially rewarding to know that Max took the time to truly understand your situation and requirements. That personal approach is so important to us.
We really appreciate your feedback and your review of Robert Luff & Co. If there’s ever anything we can help you with in the future, we’d be delighted to assist.
★★★★★ 5/5
GoogleGreat estate agents. As first time buyers they helped us along the way and kept us informed through out, would recommend and will use in the future. Special mention to Max who was great
Callum · 27 July 2024
Agent replied · 26 August 2024
Thank you so much for your lovely review! We’re thrilled to hear that, as first-time buyers, you felt well-supported and informed throughout the process. It’s wonderful to know that Max made such a positive impression. Your recommendation means a great deal to us, and we’d be more than happy to assist you again in the future. Thanks once more for your kind words. The Team @ Robert Luff & Co
★★★★★ 5/5
GoogleJust completed on a property in Worthing. Everyone we delt with at Robert Luff were professional and attentive. Jack helped negotiate a fair deal with our vendors when complications arose in the building survey. All-round good, honest and proactive estate agents.
Cormac · 27 November 2025
Agent replied · 27 December 2025
Thank you so much for taking the time to leave this fantastic review Cormac.
We’re delighted to hear that your purchase in Worthing has completed smoothly and that you found the whole team professional and attentive throughout. Jack will be especially pleased to know his support during the survey complications helped secure a fair outcome for everyone involved.
Your kind words about our honest and proactive approach mean a great deal to us. If you ever need anything in the future, we’re always here to help. Enjoy your new home!
★★★★★ 5/5
GoogleGreat guys, quick and easy sale in our process. Just a massive shout out to Jade on the progressions team, super in every way and always responsive to emails and chasing everything up for us. Thanks again Jade.
Tony · 12 April 2024
Agent replied · 26 August 2024
Thank you so much for your great review Tony. We’re delighted to hear that your sale process went smoothly and that Jade on the progressions team provided you with exceptional service. It’s wonderful to know that her responsiveness and diligence made a difference for you. We’ll be sure to pass on your thanks to Jade. If you need any further assistance in the future, please don’t hesitate to get in touch. Thanks once again! The Robert Luff & Co Team.
★★★★★ 5/5
GoogleMy review is to complement Kelly who works on the lettings team.
I’ve rented from a number of agencies but she is probably the best agent who has helped me with a number of the usual renting issues and being very kind and supportive.
above all she’s very kind, helpful, positive and whenever i called the office she was lovely to me.
i’d highly recommend her to anyone who has any doubts about agencies.
I wish her all the best as there’s not many like her, thanks to all your support :)
Tom (previous tenant at ropetackle
shoreham )
Community · 27 July 2024
Agent replied · 26 August 2024
Thank you so much for your fantastic review Tom. We’re delighted to hear that Kelly from our lettings team provided such exceptional support and kindness during your renting experience. It’s wonderful to know that her positive attitude and helpful nature made a significant difference for you. Your recommendation means a lot to us, and we’ll be sure to pass on your kind words to Kelly. If you ever need anything in the future, please don’t hesitate to reach out. Wishing you all the best, and thank you once again for choosing Robert Luff & Co.
★★★★★ 5/5
GoogleI cannot say how happy we were with Robert Luff and especially Sue. She was the most amazing move manager and supported us every step of the way. She made us feel like this was her move too and as a first time buyer she was professional and invested in us and our purchase. Thank you Sue and Robert Luff!
Rebecca · 12 June 2022
Agent replied · 11 June 2024
Thank you for choosing Robert Luff & Co for your recent move. We are thrilled to hear that Sue was able to provide the level of support and care that you needed and exceeded your expectations. Her commitment to her clients is evident and we are lucky to have her as part of our team.
Thank you for taking the time to write a review and share your experience. Your feedback is invaluable and will help us continue to deliver exceptional service. We hope you will choose Robert Luff & Co for all of your future needs and if there is anything we can do in the meantime, please do not hesitate to let us know.
★★★★★ 5/5
GoogleDealing with Luke Mills is an absolute pleasure. He is always happy to help and always takes calls and will go above and beyond in dealing with his clients. Would highly recommend Luke.
Michelle · 20 August 2025
★★★★★ 5/5
GoogleBuying our home had its complications, solicitors...Grrrrrr!!!! But Susan Lee kept me sane! If it wasn't for her fab communication, I would have gone mad through the stress. But we're in our new home now with lots to do, But Happy!
Thankyou to the Team but Especially Susan
Dawn · 12 June 2023
Agent replied · 11 June 2024
Thank you so much for your wonderful 5-star review Dawn! We're thrilled to hear that Susan Lee played a crucial role in keeping you sane during the complications that arose while buying your home. We understand that the process can be frustrating, but we're glad that Susan's fabulous communication skills provided you with the necessary support and helped alleviate some of the stress. Congratulations on your new home! We hope you enjoy settling in and creating new memories.
We truly appreciate your kind words and will make sure to pass along your gratitude to Susan and the rest of the team. If there's anything else we can assist you with in the future, please do not hesitate to contact us.
★★★★★ 5/5
GoogleDespite our sale process being extremely long and difficult, Dom was always there to answer all of our questions and reassure us when things seemed bleak. And most importantly, he was able to get us to the point we are now, we sold our property and have keys in hand for our dream place. Thanks Dom 👍 …
Kira · 12 June 2022
Agent replied · 11 June 2024
Thank you very much for the kind review Kira. We're so pleased you have the keys in your hand to your dream home! We will pass your comments onto Dom. We wish you every happiness in your new home. Thank you again for choosing Robert Luff & Co. If you haven’t already, please head over and Like our Facebook Page @Robertluffco we share regular updates and useful content for new home owners.
All the best in your new home.
The Robert Luff & Co Worthing Branch
★★★★★ 5/5
GoogleMax was fantastic through the whole process. Kept me up to date, gave some great advise and was overall very supportive. Having not moved house for over 22 years years I was very overwhelmed and I can not thank Max and the team enough.
Stacey · 16 August 2023
Agent replied · 11 June 2024
Thank you so much for taking the time to leave us this wonderful 5-star review! We're absolutely thrilled to hear about your positive experience with Max and our team.
Moving can be a daunting and overwhelming process, especially after not having done it for over two decades, but we're delighted to hear that Max was there to guide you every step of the way. Providing support, valuable advice, and keeping you updated are all part of our commitment to ensuring a smooth and stress-free moving experience for our clients.
We'll be sure to pass on your kind words to Max and the entire team. Your feedback serves as a great source of motivation for us to continue delivering excellent service. If you ever need any assistance in the future or have friends and family looking for a reliable service, please don't hesitate to reach out. We're here to help!
Thank you once again for choosing us, and we wish you all the best in your new home.
★★★★★ 5/5
GoogleJade was absolutely fantastic dealing with our first home purchase. She was friendly and professional, checking in on us, answering our questions, and even chasing updates from solicitors. We would highly recommend Jade if you are buying a property through Robert Luff! (Thank you Jade)
Nancy · 17 July 2023
Agent replied · 11 June 2024
Thank you so much for your kind words Nancy, we're thrilled to hear that Jade provided absolutely fantastic service throughout your first home purchase. It's great to know that she was not only friendly and professional but also took the initiative to check in on you, answer your questions, and even proactively chase updates from solicitors.
We truly appreciate your recommendation of Robert Luff & Co for anyone buying a property. Jade is a valuable member of our team, and we're delighted that she made such a positive impact on your experience.
Thank you once again for your kind words and feedback. We hope you will recommend us to family and friends in the future.
★★★★★ 5/5
GoogleIt was great to meet Logan from Robert Luff. He showed excellent knowledge and a very professional approach, responding clearly and confidently to all of my questions.
James · 16 February 2026
Agent replied · 16 April 2026
That's really great to hear James, thank you. Logan is our newest recruit and he is already a very valued member of our team. We will pass on your kind comments. Thank you again for choosing Robert Luff & Co.
★★★★★ 5/5
GoogleI was dealing with Logan in my property search. He responded promptly and helpfully. He gave me all the information I required and seemed very aware of market conditions etc. would definitely use him again.
Susan · 27 November 2025
Agent replied · 27 December 2025
Thank you so much for your lovely review Susan,
We’re really pleased to hear that Logan was able to support your property search … More
★★★★★ 5/5
GoogleThe whole team at Robert Luff have been absolutely brilliant. Always reliable, efficient, polite and professional. Thank you all so much. Particular thanks to Sue who has been calm, helpful, soothing and kept me sane. She has gone out of her way to help and we appreciate it very much. Thank you so much Sue.
Joanna · 12 June 2022
Agent replied · 11 June 2024
Thank you very much for the kind review Joanna. We will pass your comments onto Sue and the Team at our Worthing Branch. We wish you every happiness in your new home. Thank you again for choosing Robert Luff & Co. If you haven’t already, please head over and Like our Facebook Page @Robertluffco we share regular updates and useful content for new home owners.
Robert Luff & Co Worthing Branch
★★★★★ 5/5
GoogleVery happy with the service from Robert luff , Worthing. Jade Clapham was our negotiator and go to person for everything. Very effective and efficient. Good communication through out. Bottom line , my Mum's house sold and we are happy with the outcome.
David · 12 June 2023
Agent replied · 11 June 2024
Thank you very much for the kind review David. We are pleased to have been able to assist you with the sale of your Mother's house. We will pass on your comments to Jade in our Worthing Branch. Thank you again for choosing Robert Luff & Co.
If you haven’t already, please head over and Like our Facebook Page @Robertluffco we share regular updates and useful content for new home owners.
All the Team at our Robert Luff & Co Worthing Branch
★★★★★ 4/5
GoogleRented for 3 years in Worthing, through Robert Luff. Fantastic service! Any issues, was looked at fast. Head of the Goring branch Kelly Johnson, took good care of us. 👌 …
Damiano · 13 December 2025
Agent replied · 27 December 2025
Thank you so much for taking the time to leave this wonderful review.
We’re delighted to hear that your three years renting through us in Worthing … More
★★★★★ 5/5
GoogleHarvey, the sales advisor that showed us around a property in Worthing was so enthusiastic, helpful and patient that it seemed to be churlish not to make an offer!
A talented and excellent representative for his company!
Brian · 25 April 2025
★★★★★ 5/5
GoogleKelly Johnson has been my point of contact during my tenancy, and I have to say she has been amazing. She has gone above and beyond to help me and keep me updated with the progress of things that have been going on and I cannot thank her enough. THANK YOU KELLY!!
Julie · 12 June 2022
Agent replied · 11 June 2024
Thank you for your kind words, Julie. I am so glad to hear that Kelly has been able to provide great service and support during your tenancy. She truly is a valuable member of our team and I'm happy to know that she was able to exceed your expectations. Thank you again for the positive feedback and we hope you'll continue to recommend us in the future.
★★★★★ 5/5
GoogleWe would highly recommend the team at Robert Luff, they were professional & efficient throughout the whole sales process. Selling your house is very stressful, having their expertise alleviated this. Special thanks to Mark, Jane, Tom, Regan, Harvey, Lynn, Chris and especially to Scott and to Susan - what a great Team!
Martin · 12 June 2022
Agent replied · 11 June 2024
Thank you for your kind words, Martin. We're so happy to hear that you had a positive experience with our team and would recommend us to others. Selling a home can be stressful, so it's great to know that we were able to help make the process easier for you. Thanks again and we hope you will recommend us to your family and friends.
★★★★★ 5/5
GoogleFantastic team. Jade was the driving force in the whole chain to get it to exchange and completion, I imagine we’d still be waiting now if not for her persistence. Can’t thank her enough for making it happen!
Louisa · 27 August 2023
Agent replied · 26 August 2024
Thank you for the kind words Louisa, we will pass these onto Jade in our Sales Progression Team. We would like to thank you again for choosing Robert Luff & Co and hope you will recommend us to friends and family in the future.
The Worthing Robert Luff & Co Team
★★★★★ 5/5
GoogleRichard kept his cool and aided delicate negotiations after our first buyer suddenly pulled out. We had another offer within a week and he keep the sale on track throughout the process, despite us having a very complicated chain. We are now enjoying our new house and thank him for his commitment to our exchange and completion.
J · 12 June 2021
Agent replied · 11 June 2024
Thank you very much for the kind review! We will pass your comments onto Richard the Team at our Worthing Branch. We are pleased to hear you are enjoying your new home. Thank you again for choosing Robert Luff & Co. If you haven’t already, please head over and Like our Facebook Page @Robertluffco we share regular updates and useful content for new home owners.
All the best in your new home.
The Robert Luff & Co Worthing Branch
★★★★★ 5/5
GoogleI had an extremely promising and optimistic initial conversation with Mr Logan considering I’m
based in London and there is the distance between Worthing and London to …
DarshanaJS · 16 December 2025
Agent replied · 27 December 2025
Thank you so much for your wonderful 5 Star review We’re truly delighted to hear that your initial conversation with Logan was both reassuring and inspiring, especially given the distance and the important considerations you’re balancing as … More
★★★★★ 5/5
GoogleMadison and the sales progression team were so helpful and communicative throughout our sales process (thank you)!
Christian · 16 March 2026
Agent replied · 16 April 2026
That's great to hear Christian. Thank you for taking the time to leave us such wonderful feedback. Wishing you lots of happiness in your new home.
★★★★★ 5/5
GoogleWe have have been dealing with Robert Luff for nearly a year now as the lettings agent for the flat we rent, although little dealings with the agency most recently we had an issue over the Christmas period, Despite the Pandemic and festive season in full swing Kelly Johnson was amazingly helpful and responsive throughout.PositiveResponsiveness, Professionalism
SeanLoko · 12 June 2021
Agent replied · 11 June 2024
Thank you very much for the great review Sean, Kelly is certainly a great asset to our Lettings Team. The Lettings Team are always on hand for any concerns or queries you may have on 01903 331247. If you haven't already, please head over and Like our Facebook Page @Robertluffco we share regular updates and useful content for Landlords.
All the best!
The Robert Luff & Co Lettings Team
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