King and Chasemore reviews

★★★★★ 1/5

Google

We had a disappointing experience with the way our application was handled by Amelia. From the beginning, we were encouraged to proceed and submit an offer, with the impression that things were moving forward positively. Based on this, we acted quickly and in good faith. However, after submitting our offer, the process changed unexpectedly, and we were informed that further viewings would continue before any decision would be made. While we understand that landlords may wish to consider multiple applicants, the lack of clear guidance and inconsistent communication from Amelia made the process feel unclear and, at times, misleading. As prospective tenants on a tight relocation timeline, clear and consistent communication is extremely important. Unfortunately, we felt that the process was not managed in a way that reflected this. We hope that in future, applicants are given clearer expectations and guidance from the outset to avoid unnecessary uncertainty and inconvenience.

Céline · 2 April 2026

★★★★★ 5/5

Google

I can’t recommend King and Chasemore highly enough, especially Ellie. She has been absolutely amazing throughout the process, booking me in to see properties I wouldn’t have even thought to look at, which really opened my eyes to new possibilities. Ellie also introduced me to Tom, who went on to find me a mortgage with a fantastic rate. The whole experience has been smooth, supportive, and genuinely exceeded my expectations. Thank you all for making what could have been a stressful process so much easier.

Georgia · 26 December 2025

★★★★★ 5/5

Google

Louis was amazing from start to finish! He recommended Tom for a mortgage comparison, and we were pleasantly surprised to find that we could afford more than we thought. Louis went the extra mile, supporting us with our purchase, ensuring we had the right solicitors, and helping us through the difficult parts of the process. As first-time buyers, we felt so supported by both Louis and Tom. We would highly recommend Louis and his services to anyone looking for a property. Thank you so much!

Hannah · 23 September 2025

★★★★★ 5/5

Google

It was really superb experience with king and chasemore, There was a link for everything thing one needed to fill and if it not clear enough you put a call through they explain exactly what is needed. Thanks you all, at King and chesemore.

Victoria · 26 December 2025

★★★★★ 5/5

Google

I highly recommend King and Chasemore. I let my property with them last year under difficult circumstances and both Andy and Amelia were highly professional and compassionate, making a stressful time easier for me. I cant thank them enough.

Carol · 24 January 2026

★★★★★ 5/5

Google

I was recommended to Tom by Louis for a mortgage appointment. I was very pleased to find out I could afford more than what I thought and it was very helpful. Many thanks to Louis and Tom.

Victoria · 26 December 2025

★★★★★ 5/5

Google

Amelia was very helpful and efficient in sorting out our new flat. And quick to respond to any questions we had. Thank you :)

Fin · 26 March 2026

★★★★★ 5/5

Google

Really lovely people and super helpful. Amelia has been amazing at always getting back to me quickly, and making sure I know what’s going on. Highly highly recommend

Blake · 16 February 2026

★★★★★ 5/5

Google

Amelia has been excellent since I reached out to her to advertise our home. She has made it a very pleasant, quick experience and kept us both up to date. Thank you

Grace · 26 December 2025

★★★★★ 5/5

Google

I doth my cap to the team at King and Chasemore, Chichester. They have restored my faith in Lettings Agents and property management. Having previously received superb customer service from an agency in Littlehampton, I have found there to be a lacklustre service from subsequent competitors. Tenants appear to be a nuisance. On one particular viewing through another company recently, I was told to ‘Have a look around’ (yawn), and ‘fill in the form if you’re interested’ (sigh). The agent bordered on the brink of abject boredom when I asked him one or two pertinent questions. These he glibly responded to whilst ushering me towards the door following a tour which lasted approximately three minutes. This behaviour is not a raison d’être of current soaring tenant demand, but a common experience which I have encountered over many years. So it was an extremely pleasant surprise to meet Jessica Allnutt, Senior Lettings Negotiator, at King and Chasemore, Chichester, a breath of fresh air. I was struck by her professionalism. Also her extremely courteous, friendly (and dare I say it), caring attitude. Subsequent revisits to the property, constant communication from me to Jessica and Andrew Mundy (Executive Branch Manager), were all met with the same 'nothing is too much trouble' approach. I am moving in to my new home over the weekend and thoroughly looking forward to it - the help I have received from Jessica and the team is exemplary. If you are looking to rent, I would highly recommend this agent. She goes above and beyond the service offered by her competitors.

Jacqui · 16 April 2024

★★★★★ 5/5

Trustpilot

Great experience with letting a…

Great experience with letting a property previously managed by another agent.There was a substantial amount of repairs needed pre-letting, and Stephanie and the team arranged everything before a successful letting

Raymond · 4 August 2026

★★★★★ 5/5

Google

Many thanks to the King and Chasemore sales team, who were fantastic throughout what turned into a long deal. Lorna and Jo were always available and willing to help chase solicitors to ensure everything went as smoothly as possible. Lorna was brilliant- even as a buyer I really felt she was committed to ensuring that I found the right place for me and was highly organised and supportive. I would not hesitate to use their services again or recommend to others.

Jack · 25 October 2023

★★★★★ 5/5

Google

The customer journey with King and Chasemore has been fantastic! From the first moment I made contact, Robin from the Chichester branch has been there every step of the way. Robin is clearly an experienced member of staff who has the perfect balance of keeping good communication without being pushy. I would recommend King and Chasemore to anyone who is looking for effective communication and efficient staff!

Sophie · 16 April 2024

★★★★★ 5/5

Google

We have had such an amazing experience finding a property with King and Chasemore, and the agent, Jessica has been so so friendly and kind. From helping us find the perfect flat, to helping us through the review process to now, where we are about to move in!! Thank you so so much to all the team, would definitely recommend them when looking for a property.

Charlotte · 16 April 2024

★★★★★ 5/5

Google

I had the most pleasant and professional experience with jessica. Thank you so much for all the assistance and help. You made it look so easy. I know the bad experiences I had but with your guidance it was practically easy, not to forget Olivia too whom I started the process with. King and chasemore you have got one of the best teams I must say.

Onyeka · 25 October 2023

★★★★★ 5/5

Google

My house move was completely smooth and stress free with King and Chasemore, Chichester. The process was made so easy thanks to both Amelia and Andy’s efficiency and professionalism. Communication was excellent and I would definitely recommend them as a company! Thanks again, loving the new house!!

Charlotte · 16 March 2026

★★★★★ 1/5

Google

Would leave a 0 score Poor communications through the tennancy Allow the landlords to keep deposits as they don't have a back bone to get stuff for tenants So they end up loosing out constantly. Never rent a place from these guys numerously asked for paperwork and evidence of stuff never ever give despite always chasing. They take your money 0 intrest in belong you have issues sorted in the property with landlords and then end of tennacy they act like they don't know you and don't give a hoot. Appealing all round and never ever use these. Worse type of people and how andy is manager when he can't even send forms or proof of stuff to help deposits back. Because they are in the landlords pocket. Have lost over £600 due to there incompetence.

Will · 16 April 2025

★★★★★ 5/5

Google

Great experience with King and Chasemore. Excellent communication, lovely staff members. With a special mention to Ellie for getting us the mortgage appointment who was able to get us an amazing rate!

Ruby · 27 March 2025

★★★★★ 5/5

Google

Really recommend king and chasemore in Chichester; Louis who was our first port of call showed us around a property he was very friendly, open and professional a real credit to this company. Oliver the manager has been super helpful and knowledgeable extremely professional and was very quick in responding to the offer we made on the property talking us through the procedure; Thank you so much 😊

Alex · 27 July 2025

★★★★★ 5/5

Google

Brilliant estate agent! so incredibly helpful with every step of the process. Jess & Andy were both amazing with it all, and answered every question we had. It’s our first time doing all of this & they didn’t hesitate to keep us updated & …

Georgia · 16 April 2024

★★★★★ 5/5

Google

My fiancée and I dealt with Lauren RH for a viewing recently. If only you we could bring her on all viewings! Genuinely helpful and clearly interested in talking through specifics of our circumstances. It would be great if more agents held themselves as well.

Craig · 16 April 2024

★★★★★ 5/5

Google

I have just bought a property through Kings and Chasemore Bryn and Jo were fantastic throughout my purchase answering my many Questions and collecting the meter readings as I was not able to get there for completion nothing seemed to much trouble for them Thank you Bryn and Jo 10 stars! David O'Leary

David · 25 October 2023

★★★★★ 5/5

Google

A big thank you to Jo and her team at Chichester for selling my Apartment in Chichester..May 2023. Service was excellent with great communications at all times in the process. A special mention to Bryn for his efforts in keeping things on track with my sale, first class communication with my Solicitor etc..

Tony · 25 October 2023

★★★★★ 5/5

Google

I had the pleasure of working with Ellie and I could not be more happy with her! She was the loveliest person with a profound knowledge. I felt as thought she knew exactly what she was talking about and was all around very professional. Her communication skills are brilliant and she helped me keep in the loop in an otherwise stressful situation. I am overall very pleased with my whole experience!!!

Davina · 15 March 2025