1/5
TrustpilotWorst company I have ever had to deal…
Worst company I have ever had to deal with. Never again. If I could I would give 0 stars.
Trusted Agent profile · Brandon
William H Brown Brandon reviews
★★★★★
1,672 reviews across 3 platforms
20 High Street, Brandon, IP27 0AQ, IP27 0AQ
William H Brown's office in Brandon, at 20 High Street, is rated 2.8 out of 5 across 1,672 reviews on three platforms, including 442 Google reviews rated 4.8.
Reviews
Every review we hold for the Brandon office, from every platform, shown as written. First names only.
Trustpilot1/5
TrustpilotNot sure how is how is this possible
Not sure how is how is this possible. Them listing properties with some offers already.
2/5
TrustpilotVery slow to respond to requests to…
Very slow to respond to requests to have changes to the tenancy agreement and not interested at all in tenants interests
5/5
GoogleI have used William H Brown for letting and selling and they have been excellent all round. A very professional company.
5/5
TrustpilotThank you luke at the nottingham branch…
Thank you luke at the nottingham branch for helping me and my mum get the house we wanted!! Really appreciated 😁
1/5
TrustpilotAbsolute clowns of a company
Absolute clowns of a company! Stay well clear ! Strike all the way
1/5
TrustpilotWilliam H Brown estate agents Rainham branch
Avoid this estate agent at all costs.. totally unprofessional from start to finish.. I rest my case!!!
2/5
TrustpilotTried looking up a property on their…
Tried looking up a property on their site and it doesn't even recognise the name of the town! I.wont bother.
5/5
TrustpilotExcellent service
Excellent service, first class
1/5
TrustpilotHorrible horrible service
Horrible horrible service! Do not recommend.
1/5
TrustpilotWorst estate agents ever
Worst estate agents ever. All they care about is sales; not their customers. Slowest estate agent in the chain.
5/5
GoogleI have recently sold a property with WHB and found the process, quick, efficient and very professional at all times.
1/5
TrustpilotUtterly dreadful
Utterly dreadful. Suppose to be moving a tenant in today but William H Brown has failed to get the paperwork sorted out
1/5
TrustpilotDo not use at all
Do not use at all - they are useless !
5/5
TrustpilotI find the staff and service they…
I find the staff and service they provide wonderful. Titans goes over and above to help you.
1/5
TrustpilotFailed to turn up for valuation…
Failed to turn up for valuation appointment, waste of time and energy
5/5
GoogleRating only, no written review.
Agent replied · 11 October 2026
It’s great to know you had a fantastic experience and thank you for your feedback! If there is anything else you think we could do to make your experience (or others’) even better please do let us know.
5/5
GoogleExcellent service and very fast response. Friendly staff 5 🌟PositiveResponsiveness, Quality, Professionalism, Value
1/5
TrustpilotAwful communication
Awful communication. Have to chase for any news. Just an awful organisation. Had to deal with Mildenhall branch, Gwen.
5/5
GoogleI have found the staff at William H Brown very helpful and polite.
5/5
GoogleRating only, no written review.
Agent replied · 23 November 2025
It’s great to know you had a fantastic experience and thank you for your feedback! If there is anything else you think we could do to make your experience (or others’) even better please do let us know.
5/5
GoogleVery peaceful. Cheap car parking and lots of walks and bike riding tracks. Nice cafe.
5/5
GoogleFriendly staff, efficient service all round?
5/5
GoogleRating only, no written review.
Agent replied · 23 November 2025
Thanks for leaving us a 5* review Robert. Best wishes, Lucy, Customer Feedback and Support Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
