5/5
GoogleAsk for Pippa. She was extremely professional, responsive, and made our search for a home very easy.
Trusted Agent profile · Brandon
William H Brown Brandon reviews
★★★★★
1,673 reviews across 3 platforms
20 High Street, Brandon, IP27 0AQ, IP27 0AQ
William H Brown's office in Brandon, at 20 High Street, is rated 2.8 out of 5 across 1,673 reviews on three platforms, including 442 Google reviews rated 4.8.
Reviews
Every review we hold for the Brandon office, from every platform, shown as written. First names only.
Google5/5
TrustpilotLettings experience
I received a very efficient, helpful and professional service from William H Brown Lettings office in Ware. I will definitely engage them again for letting my next property.
1/5
TrustpilotBy far the worst estate agent i have…
By far the worst estate agent i have ever come across outdated bullying Tactics just to exploit as much money as they can get out of their clients
1/5
GoogleRating only, no written review.
Agent replied · 11 October 2026
Thank you for your feedback and we’re sorry to hear about your experience. We’d appreciate the chance to learn more about what happened so please feel free to email us at complianceresidential@sequencehome.co.uk and we’ll be happy to look into it further.
5/5
GoogleRating only, no written review.
Agent replied · 11 October 2026
Thank you Chloe for taking the time to leave us a 5* review. Kind regards, Lucy, Customer Feedback and Support Team
5/5
TrustpilotBuying house is no easy task
Buying house is no easy task William h brown have helped me start to finish rob top man always kept me up to date Very happy with the service Many thanks
5/5
TrustpilotExcellent
Excellent, highly professional and friendly service throughout. They took all lot of the usual stress and worries away for me!
1/5
TrustpilotDon’t give me back holding deposit…
Don’t give me back holding deposit ‘’for any reason’’.Communication 0.I’m sorry because I dont read this reviews before apply.
1/5
Trustpilotvery poor service
I've had nothing but trouble trying to sell my house with this company,broken appointments,rude staff.Only interested in the sale commission the house will generate bad advice given,not a good company to sell property.
5/5
GoogleAll staff very helpful Went the extra mile to help me. Would highly recommend
1/5
TrustpilotIt is a really awful agent
It is a really awful agent. bad service and do not want to give you back the deposits on behalf of the landlord. they never look after any repairs either. VOID them.
1/5
TrustpilotThe sales team are clueless the most…
The sales team are clueless the most arrogant/ stubborn individuals I’ve ever met. Would not recommend anyone to use this company at any cost.
5/5
TrustpilotThank you Ed for helping my mother…
Thank you Ed for helping my mother during a viewing!
5/5
GoogleFantastic service from Jon and Laura who managed to secure our mortgage and get us our keys, from start to finish, in 16 days! Amazing! Would definitely recommend
1/5
TrustpilotVery disappointing,Not trustable each…
Very disappointing,Not trustable each time different story s. If you have property never go with this agency. Simply time wasting my own personal experience.
2/5
GoogleRating only, no written review.
Agent replied · 11 October 2026
Please do contact us via complianceresidential@sequencehome.co.uk if you wish to discuss further your rating and any concerns you may have. Kind regards, Lucy, Customer Relations.
1/5
TrustpilotAvoid
If you don't use William h Brown's in house Mortgage Adviser, you have no chance of buying a property on their books!
5/5
GoogleExcellent 😃. From start to finish it took 7 weeks and we found our perfect home. Credit to the company. Very professional and proactive. Would highly recommend there services. …
2/5
Trustpilotstaff mistake rate very high
staff mistake rate very high. high fees and lots of extra charges. poor photographs of house so had to take my own photographs. sloppy and incompetent staff. sacked them today.
1/5
TrustpilotTerrible after sales service...never…
Terrible after sales service...never recommend or use their recommend solicitors fosters. Such a terrible experience no customer care or empathy...don't listen to instructions...still on going a complete nightmare.
1/5
TrustpilotI'm trying to end my tenancy
I'm trying to end my tenancy , sent notice already no answer it's been 3 weeks completely useless.Never will rent from them or use them this lifetime.
5/5
GoogleGreat staff Pippa and Richard are extremely friendly and helpful with locating the best property for your family.
1/5
TrustpilotVERY POOR
VERY POOR, Had a valuation book, never turned up and no contract to say they were going to be late....... AVOID.....
5/5
GoogleEasy to deal with. Kept me informed start to finish. Many thanks
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
