Every review we hold for the West Oxfordshire office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotAndrews excellent rental property service
First phone call with Tracey Cummings was a very polite and informative. She arranged the viewing very soon. We were taken around the property on time on Saturday. Tracey phoned us on Monday morning for feedback. That an excellent service by senior letting consultant, Tracey. Highly recommend Andrews.
Bushra · 23 July 2024
Agent replied · 28 October 2024
Thank you for taking the time to share your experience. Fantastic to see that Tracey was able to provide such an excellent service to you. Thanks again, Rhys
★★★★★ 5/5
TrustpilotGreat experience as purchasers
We bought a property listed with this agent. Whilst has taken a long time to complete the sale, this is not the fault of Andrews, and Emma and her team have been great at keeping in touch with us, and have been very proactive in keeping things moving.
Laura · 18 July 2024
Agent replied · 28 October 2024
Hi Laura, thank you for the five star review. Fantastic to see that Emma and the team kept everything going for you throughout the transaction. Thanks again, Rhys
★★★★★ 5/5
Trustpilotamazing
this is the first time getting a property with my partner and Andrews have made it so easy, a massive thank you to Shamiya Simpson for answering my questions no matter how daft the were. Would defiantly recommend Andrews estate agents.
Thea · 7 November 2024
Agent replied · 22 December 2024
Thank you, Thea! We're thrilled to hear about your positive experience. Shamiya will be delighted to know she could help. Enjoy your new home! Best wishes, Jake
★★★★★ 5/5
TrustpilotGreat service!
Each time I had issues with the property I rent, Andrews has shown great responsiveness and availability.Recently had to report some plumbing problems but communication with property manager Louis Gonella has been good and the support required was promptly offered!
Deborah · 20 November 2024
Agent replied · 22 December 2024
Hi Deborah, thank you for your kind words! We're delighted to hear that Louis and our team have been responsive and helpful with your plumbing issues. We appreciate your feedback! Best wishes, Jake
★★★★★ 5/5
TrustpilotExcellent experience
Excellent experience from start to finish. Isaac was knowledgeable and professional and knew exactly what needed to be done to get our house sold, for the right price. Honest and trustworthy, we had an offer in just 6 days and completed in a little over 6 weeks (using Andrews recommended solicitors) Would highly recommend.
Felicity · 22 March 2024
Agent replied · 28 October 2024
Hi Felicity, thank you for taking the time to leave us a review. Fantastic to see that Isaac was able to help you each step of the way through your sale and it's amazing to see everything went through in such a short space of time. Thanks again, Rhys
★★★★★ 5/5
TrustpilotThe service with Andrews was amazing
The service with Andrews was amazing, Nicole was so attentive and made sure I had everything I needed. It has never been so easy to rent with a company and have everything sorted out in a week was incredible! I couldn’t be happier
Martha · 30 September 2024
Agent replied · 28 October 2024
Thank you, Martha! We're thrilled to hear about your positive experience with Nicole and our team. Your satisfaction is our priority, and we're glad we could make the process smooth and efficient for you. Enjoy your new home!
★★★★★ 5/5
TrustpilotRaluca on the lettings/building…
Raluca on the lettings/building management team is always so responsive, kind and most importantly gets everything done promptly! As a landlord myself as well as tenant here in the UK I understand how demanding the role can be. Raluca is a great asset to Andrews!
Matt · 28 August 2024
Agent replied · 28 October 2024
Thank you, Matt! We're thrilled to hear about your positive experience with Raluca. She truly is an asset to our team, and your kind words mean a lot to us.
★★★★★ 5/5
TrustpilotAndrews is a very professional agency…
Andrews is a very professional agency who are very responsive and assist when required. It is a pleasure dealing with actual people who understand and genuinely willing to assist as opposed to an automated telephone service. A special thanks to Greg who is very helpful and friendly.
Lou · 23 July 2024
Agent replied · 28 October 2024
Hi Lou, thank you for the five star review. Fantastic to see that Greg was helpful to you in your dealings with us. Thanks, Rhys
★★★★★ 5/5
TrustpilotShamiya was very professional but also…
Shamiya was very professional but also gave great insight into the property we viewed. She made us feel at home straight away, she was very knowledgeable and answered all our questions very clearly. I would definitely use the same Andrews branch again.So thank you to the team 🙏
Ashley · 5 July 2024
Agent replied · 28 October 2024
Hi Ashley, thank you for the five star review. Fantastic to see that Shamiya has been so helpful to you and made your viewing experience and enjoyable one. Thanks, Rhys
★★★★★ 5/5
TrustpilotWe’ve had the opportunity to move…
We’ve had the opportunity to move several times within Bristol and, in doing so, have worked with more than five agencies. I must say that Andrews was unlike any of the others. Everyone I dealt with throughout the process was responsive, kind and trustworthy.
R · 2 March 2026
Agent replied · 20 March 2026
Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Andrews, especially with Shannon at our Clifton branch. Your kind words motivate us to continue delivering exceptional service. We look forward to assisting you again in the future. Best wishes , Lisa
★★★★★ 5/5
TrustpilotI was surprised when one of the agents…
I was surprised when one of the agents got back to me after I dropped a voice mail, honestly I wasn't that based on my previous experience with property agents. Shamiya was also pleasant, She took her time to give explanations about the property and answer question.
Ibukun · 12 July 2024
Agent replied · 28 October 2024
Hi Ibukun, fantastic to see that you got the level or service and support you needed when looking for your new home. Thanks, Rhys
★★★★★ 5/5
TrustpilotAbsolutely amazing and very…
Absolutely amazing and very professional.I mainly dealt with Issac and Rana, although everyone in the office is very welcoming and chatty.Great customer service skills too.Updated constantly! It’s was such a smooth experience Thank you guys so much!
Debbie · 12 December 2024
Agent replied · 22 December 2024
Thank you, Debbie! We're thrilled to hear about your smooth experience with Issac, Rana, and our team. Your kind words mean a lot to us. We look forward to helping you again! Best wishes, Jake
★★★★★ 4/5
TrustpilotWe bought a house in Stoke Gifford with…
We bought a house in Stoke Gifford with the help of Nick and Bethany and the experience was good.
Jaya · 26 August 2026
Agent replied · 22 September 2026
Dear Jaya , , thank you for your positive feedback! We're delighted to hear that Nick and Bethany made your home-buying experience in Stoke Gifford enjoyable. Your satisfaction is important to us, and we appreciate your 4-star rating. Best wishes in your new home , Lisa
★★★★★ 5/5
TrustpilotHonest,professional,efficient at all times
Excellent communication, honest and professional advice right from the beginning, very approachable at every level and they did exactly what they said based on knowledge and experience from the outset. They were able to arrange additional services such as house clearance, also of a very high standard. Emma Mussert was instrumental in ensuring communication and follow-through. I highly recommend Andrews.
The · 20 September 2023
Agent replied · 28 October 2024
What a great read! We are so pleased you had a great experience with our Bath office and that we were able to assist through every step of your journey, providing honest updates along the way. We know Emma takes extreme pride in her work and getting the best for all our customer, she will be over the moon with your fantastic review of her efforts. Thank you, Rhys.
★★★★★ 5/5
GoogleSelling a property is always a stressful time but was made so much easier with the help of Becca and the team. Becca kept us updated throughout and gave everyone a nudge when needed. She certainly took a lot of the pain out of the transaction and was just fab!
Jaimee · 26 April 2024
Agent replied · 23 October 2024
Hi Jaimee, thank you for your five star review. Fantastic to hear Becca and the team have been able to help you during what can be a stressful process. Thanks for sharing your experience and all the best, Laura.
★★★★★ 5/5
TrustpilotHands on style
Tanya was very straightforward to deal with. She was a lot more hands on than most estate agents we have dealt with. She worked hard to keep things on track, keeping in regular contact with us and the two firms of solicitors. We are grateful to her for all her hard work.
Martin · 13 March 2024
Agent replied · 28 October 2024
Hi Martin, thank you for the five star review. We know Tanya will really appreciate seeing your feedback and we are so pleased her hard work to push everything along has been recognised. Thanks again, Rhys
★★★★★ 5/5
TrustpilotI have been very impressed by Samantha…
I have been very impressed by Samantha and her colleagues at Andrews during the process of re letting my rental apartment. Finding suitable tenants was more problematic- for external reasons - than any of us expected. Sam was consistently professional as well as being very friendly and caring to all involved in the process.
Jan · 30 January 2024
Agent replied · 28 October 2024
Hi Jan, we know Sam will really appreciate seeing your fantastic feedback. Brilliant to see that even in tricky circumstances the team were able to provide you with a professional service and find you some suitable tenants. Thanks, Rhys.
★★★★★ 5/5
TrustpilotStephen is always informative
Stephen is always informative, helpful and cordial in the two property views I've conducted with him. As a local he has in depth knowledge of the area which is invaluable. It's a pleasure to be greeted by him and shown around the property.
Emily · 22 August 2024
Agent replied · 28 October 2024
Thank you, Emily. Your feedback about your property viewing experience with Stephen is really appreciated.
★★★★★ 5/5
TrustpilotVery satisfied!
This Estate Agent proposed the highest market value out of three competing agents, pleased to say I got what I wanted for it. They were quick to find an interested buyer and very good at protecting me from the buyer’s requests.
Teresa · 10 March 2026
Agent replied · 20 March 2026
Dear Teresa , thank you for your wonderful review! We're thrilled to hear that you were satisfied with our service and achieved your desired outcome. Your feedback is greatly appreciated and motivates us to continue delivering exceptional service. Best wishes, Lisa
★★★★★ 5/5
TrustpilotFirst impressions are lasting!
Throughout my quest looking for a home, I have never felt so at home, welcomed and reassured.This has been a frustrating and draining experience for me but I am optmistic that with Andrews by my side, I will be successful.The team was warm and welcoming but a special lady put me at ease. Thank you Shanon!
Kathy-Ann · 5 December 2023
Agent replied · 28 October 2024
Hi Kathy-Ann, what a fantastic review, we know that house hunting can be a stressful time with lots of twists and turns, however it's brilliant to see that Shannon and the team have been on hand to help you through every step of the way.Thanks, Rhys
★★★★★ 5/5
TrustpilotBest letting agent and property managers we’ve worked with
We have been renting for a very long time and Andrews have been by far the best move in experience. The property had a lot of issues and they covered everything with great communication and nothing ignored. Jasmine and Louisa were both a great help. Very happy!
Sam · 5 June 2024
Agent replied · 28 October 2024
Hi Sam, we appreciate you sharing your experience with us and it's great to see it has been such a positive one. Thanks again, Rhys
★★★★★ 5/5
TrustpilotHighly recommend!!! Zy was a star.
Zyad was so helpful and went above and beyond to help us through the entire viewing process up until the end. Although we ended up with another property, we enjoyed our experience with Andrews and especially Zy! 1000stars.
Aisha · 28 October 2024
Agent replied · 22 December 2024
Thank you, Aisha! We're thrilled to hear Zyad provided such excellent service. We appreciate your kind words and hope you enjoy your new home! Best wishes, Jake
★★★★★ 5/5
TrustpilotTanya was brilliant
Tanya was brilliant! Getting 9 viewings in just 3 week and a sale in under a month!Even when we had to pull out of the house we were buying she was still supporting and kept the whole chain on board. Highly recommended
John · 24 August 2024
Agent replied · 28 October 2024
Thank you, John! We're thrilled to hear about your positive experience with Tanya. Your recommendation means a lot to us.
★★★★★ 5/5
TrustpilotBrian Barnsby was brilliant with…
Brian Barnsby was brilliant with guidance of the sale of my property. He check in with me step by step to see how things were going I would recommend Brian anytime thanks a million Brian you deserve more than 5 stars
Kimie · 9 September 2024
Agent replied · 28 October 2024
Thank you, Kimie! We're thrilled to hear about your positive experience with Brian. Your recommendation means a lot to us.
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