Andrews Witney reviews in West Oxfordshire

★★★★★ 5/5

Trustpilot

Brilliant 5 star experience Andrews at Bear flat not only sold my…

Andrews at Bear flat not only sold my home but found me the perfect bungalow too. From start to completion the ‘team’ updated me throughout and acted on any worries I had along the way. Emma Mussert was the agent I dealt with mainly and Emily Snell whenever Emma was out of office. You could not wish for a better service and two nicer people. Words to describe both are, professional, knowledgable (explaining next steps), reassuring and acting straight away if I had a question or concern. I highly recommend Andrews at Bear flat to anyone selling and/ or buying. You would be nurtured through the process and the entire team take great interest and are so professionally friendly.

Lynette · 21 May 2025

★★★★★ 5/5

Trustpilot

Janine Derbyshire is everything you…

Janine Derbyshire is everything you could hope for when it comes to property management. We had a few issues when we first moved into our new flat, but Janine was extremely supportive and has great customer service skills. She put through work orders the same day the issues were raised and within a matter of 2 days everything was resolved. Cannot fault her service or ask for more! She's simply fantastic at what she does!

Auburn · 10 April 2024

★★★★★ 5/5

Google

We have recently sold two houses and purchased one all through Andrews. Both houses quickly went on the market and within a few days had sold. Matt Wood took over our sales and purchase and has been incredible. He has gone above and beyond to complete as quickly as possible for us. He regularly updated us of any changes and worked tirelessly with all involved to get us to the finish line. We could not have asked for a better person to deal and would highly recommend Matt to anybody looking for a professional, caring and reliable estate agent to look after them through what can be a stressful time. Thank you again.

Vikki · 28 December 2023

★★★★★ 5/5

Trustpilot

Excellent and friendly service

I would like to thank Giles Lowbridge for the continuous great service he provides. He is very friendly and knowledgeable, with a professional approach. He is a great asset to the company. Thank you.

Karen · 16 October 2025

★★★★★ 5/5

Trustpilot

My boiler broke on a Saturday…

My boiler broke on a Saturday afternoon, I called the office and spoke to Kay who was super helpful in helping me trouble shoot the boiler over the phone. It still didn’t work unfortunately so on Monday morning Louisa got right on it and called the engineer for me. When he didn’t contact me within a few hours she chased him up again for me and he was at my door within a couple hours and fixed it. Louisa then called me back a couple days later to check everything was still okay and still working. Both Kay and Louisa were very efficient and on top of things, can’t complain about anything! Fab customer service. Thanks guys!

Abigail · 6 December 2023

★★★★★ 5/5

Trustpilot

My experience with Andrew's - Luke in leasehold

My experience with Andrew's over the years has been very hit and miss. However, since Luke in Leasehold has been working for Andrew's my entire experience of the company has changed. He is truly amazing! He is intelligent, knowledgeable, a great problem solver, and an all round excellent person. Luke is quick to reply, and offers support above and beyond always. He has supported me with some very complex property issues recently and has actually calmed me with his support and expertise. My experience of Andrew's as a company would not be the same without him (please never leave).

Sarah · 5 December 2023

★★★★★ 5/5

Trustpilot

Great communication. Great team.

My partner and I were looking for a flat to rent. Jasmine was very responsive to the online query and called me to book a viewing within the hour of sending the email. Communication with the team is fast and straightforward. The online referencing can be done in your own time. We were updated regularly through email. The team is friendly and warm. Prior to this move we also rented through Andrews. When we visited their office recently, Hayley still remembered us from a year ago. Little things like this made the service really personal.

Yan · 15 November 2023

★★★★★ 5/5

Trustpilot

Brilliant customer service

Me and my partner have just finalised on a new rental property and I can say without any doubt that in the 27 years I’ve been renting, Andrews have been the best to deal with. Nicole has been on hand throughout to put my partners mind at ease and we met Hayley today to sort out some final bits of paperwork and she too was brilliant. Any house move is a traumatic time but Nicole and Hayley have made it so much easier. If you’re buying or selling, renting or letting, then you can’t go wrong with Andrews.

Neil · 11 November 2023

★★★★★ 5/5

Trustpilot

Excellent experience as an overseas seller

The team were so helpful and proactive from the beginning of the sale process, Emily asked for a Teams chat very early on to get an idea of what I was after, as I live in Australia so was unable to meet in person. She provided very sound guidance on the marketing approach and gave me confidence that she and the team would work hard to get the best price possible for me. Communication was excellent throughout the whole sale process - would highly recommend.

Sarah · 14 October 2025

★★★★★ 5/5

Trustpilot

Friendly and Professional Service

I viewed a flat with Harpindar and Leila, who were both very friendly, polite and professional. They were welcoming, easy to speak to and provided all the important information about the property. Overall, a very positive viewing experience.

Marek · 8 September 2026

★★★★★ 5/5

Trustpilot

I had a great experience with Matt…

I had a great experience with Matt woods as the estate agent for the property I was buying, the process in itself was a shamble but thanks to Matt constantly chasing the onward chain for updates, keeping myself and my partner in the loop at every opportunity, easy to get in contact with and respond to emails the same day definitely make the process easier to deal with. Would definitely recommend Matt & Rebecca at Andrews estate agents in bedminster both very professional and experienced massive thank you!

Jess · 30 October 2023

★★★★★ 5/5

Trustpilot

Thank you Issy

I'm currently looking for a house to live with my partner so we can start a family. I was interested in a house which is unfortunately is unavailable. A lovely young lady Issy phoned me and let me know. We then discussed more about what I wanted in a house. I found that Issy was very knowledgeable, polite, friendly and very professional. Thank you 😊. Hopefully Andrews will find us a home

Amy · 12 April 2024

★★★★★ 5/5

Trustpilot

Andrews estate agent - Fantastic service Fantastic Results

Having used Andrews in the past to buy and sell a property we decided to invite them to do a market asking price survey. Andrews completed the survey and during a visit to the property explained in great detail how and why the came to the valuation. They explained the current market conditions and provided a copy of the brochure they produce for the property. We were very happy and asked what would be the next step and commision rates if we decided to proceed with Andrews. Again this was explained in detail and clarity. Were were happy with the valuation and impressed with the team so decided to proceed with putting the property on the market with Andrews.A convenient day was arranged for an open day at the property and the team filled most of the available time slots. On Monday as was agreed we received 6 offers for the property and didn't feel pressured to select to select on. Time and space was afforded to us to decide. The whole process of selling a property is quite stressful and long winded, the Team at Andrews were always available to to and kept us updated with progress as much as the could.I would highly recommend Andrews estate agent to anyone looking to buy or sell and property and now consider them to be the "Family estate agent".

Michael · 13 October 2023

★★★★★ 5/5

Trustpilot

I have been a long term Andrews…

I have been a long term Andrews Customer recently the Leasehold Dept changed the Agent responsible for our block (at our/the directors request)and having Luke Timms now as our contact is a breath of fresh air compared to what we have had in the past. Luke has done more for us in 6 months then the previous person did in 3 years. His honest, direct approach is much appreciated and the time he has given to ensure that we are happy with ongoing projects etc is so helpful. Our small block of flats feels like it has had a rejuvenation thanks to Luke and we the Directors are most grateful.

JM · 8 October 2023

★★★★★ 5/5

Trustpilot

33&27 springleaze

A big thanks to Gurmit and Rebecca for once again making the letting renewals a fast and simple process. Great correspondence. Always ready to help. Thanks again

Stephen · 19 November 2025

★★★★★ 5/5

Trustpilot

As a contractor

As a contractor, carrying out many many jobs over lots of years working with Andrew’s and primarily dealing with Michelle's Smethurst.I’ve found Andrew’s to be an excellent company which to work with. Moreover Michelle is the absolute stead rock of the letting/property management side of the business, her knowledge, and skill set to operate between landlord, tenant and contractor is exemplary. 5 stars Craig Moore

Craig · 30 July 2024

★★★★★ 5/5

Trustpilot

Michelle Smethurst, a First-Class Property Manager.

We have known and dealt with Michelle for over a decade now. She has always been professional, supportive and friendly. She is very responsive and always goes above and beyond to make sure any maintenance requests are handled in a timely manner.We cannot rate Michelle’s exceptional service highly enough and would like to take this opportunity to express our deep gratitude to her for making us feel well-looked after.

Leila.K · 8 May 2024

★★★★★ 4/5

Trustpilot

A human touch

Sam went the extra mile to help my fiancee and I through the whole process of visiting, applying for and going through the checks to rent the property we just moved into, and showed much human compassion as we were in think of wedding preparation as well. Great communication from her and all the staff at Andrews, and made it easy. The reference check process was also very straightforward and helpful.

Ed · 27 March 2024

★★★★★ 5/5

Trustpilot

Bear Flat - Emma Mussert - absolutely fantastic experience

Bear Flat - Emma Mussert. Emma has been leading and supporting with our recent property sale. The process, through matters outside of her control, was very complex and spanned nearly 6 months. Throughout it, Emma was positive, supportive, and proactive - she actively interacted with our solicitors and the buyers to try and speed up action and improve communications. She constantly prioritised checking in to see what more she could do, was instant on her communication and responses and was a real shine of light throughout what was quite a tough and stressful time. I would not hesitate to recommend Emma, she has been absolutely super and the best experience I have ever had with an estate agent.

D · 4 September 2023

★★★★★ 5/5

Trustpilot

Our agent

Our agent, Holly, was extremely helpful throughout the process of buying our first home. She helped made the process feel less stressful and was always accommodating to our needs/ requests such as re-visiting the property on multiple occasions throughout the process and contacting the solicitors to chase up the progress without being asked too. Would always recommend Holly and Andrews.

Dan · 18 September 2024

★★★★★ 5/5

Trustpilot

Furniture deliveries when you live…

Furniture deliveries when you live abroad can be more stressful than normal - especially because you cannot be there to receive them. Luckily for me, Brianna, Karina and Molly went out of their way to ensure that the deliveries made it safely into the property. I cannot thank them enough for being my eyes and ears and door openers. They didn't have to do this - they did it because they provide a brilliant service. Thank you again.

Lesley · 16 September 2023

★★★★★ 5/5

Trustpilot

Letting through Andrews

I've been letting my rental property through Andrews for many years, and have always had efficient and prompt service from whoever I have been dealing with regarding both finding tenants and the management of my flat. Monika Lami is my current contact and she is just as efficient and helpful as her predecessors - I am very pleased.

AA · 8 October 2024

★★★★★ 5/5

Trustpilot

First time buyers

Upon getting an offer accepted for our first home, we can recommend Andrews and more specifically, Elliot, the estate agent that we have dealt with directly. He has been super helpful, always approachable and quick to return our questions and queries. As first time buyers the whole process was very new to us but Elliot made things as simple and straightforward as possible and we have felt confident throughout the process.

Lee · 14 February 2024

★★★★★ 5/5

Trustpilot

We dealt with lovely Hayley…

We dealt with Hayley Tennet when we needed some help. She was amazing. Really intuitive, helpful and knowledgeable. She recognised what was important to us and really reassured us over any concerns we had. She made everything clear when we didn’t understand things. We left the meeting feeling positive and that we were in very good hands. Highly recommend Hayley at Andrews.

ASB · 23 July 2024