Jackson Grundy, Weston Favell reviews

★★★★★ 5/5

Google

Jackson Grundy was excellent, especially Becky Toone. We had an extremely risky chain where the deal could've fell through due to very tight deadlines for completion, but Becky was a force of nature doing everything she could from chasing the buyers/sellers up and down the chain as well as the solicitors . Without her it's very possible our move may have collapsed so I want to thank her very much for this

Chris · 17 February 2026

★★★★★ 5/5

Google

Becky and the team at Jackson and Grundy are amazing. Could not fault their service at all. From taking over viewings as due to circumstances was distressing for me to enter my mums apartment so they literally took control of everything for me. Becky kept me updated regularly and apartment was sold quickly. Chris who came to take pictures for property on market was friendly, helpful and explained everything in great detail. Appolgies for my husband asking questions while trying to sign paperwork about the cobblers lol. I would not hesitate to recommend Becky and the team to anyone! Thank you for everything

Sarah · 19 June 2025

★★★★★ 5/5

Google

Becky and her team in Duston were amazing. As my seller’s agent they always responded quickly to any questions and remained positive whilst dealing with an unhelpful solicitor. We got there in the end. I would highly recommend Jackson Grundy.

Linnie · 17 February 2026

★★★★★ 5/5

Google

Becky and her team at Jackson Grundy are a rare exception to Estate Agents - they were a pleasure to deal with, they have huge experience in selling properties within Upton. They have integrity, honesty, and are very hardworking and aim to do the best for their clients. Becky keep us updated and reassured us through the sale of property that had a very challenging chain.

Niall · 3 April 2025

★★★★★ 5/5

Google

Highly recommend Jackson Grundy, would give them 10🌟if I could. Becky (the Manager) has been supportive,kind and professional. Becky went above and beyond, for example keeping me updated outside of work hours and took paperwork to solicitors for me on her way home. Thank you so much Jackson Grundy Duston …

Pamela · 5 September 2025

★★★★★ 5/5

Google

Jackson Grundy recently handled the sale of my parents’ house, and I couldn’t be happier with the service. From the moment Chris came out to value the property, everything felt straightforward and well‑managed. The entire process took 16 weeks from valuation to completion, and throughout that time the team were consistently professional, proactive, and reassuring. A special mention has to go to Becky, who was absolutely amazing. She kept me updated at every stage of the progression, always quick to respond and incredibly supportive. Her communication made what could have been a stressful process feel smooth and under control. I’m genuinely grateful for the care and attention shown, and I wouldn’t hesitate to recommend Jackson Grundy to anyone looking to sell their home.

Lorna · 17 February 2026

★★★★★ 5/5

Google

Becky was so good all the way through my purchase of my new apartment. Very helpful and informative at all times. Chasing solicitors etc for me which could of been alot more stress for myself under the circumstances. So friendly and professional. Cannot emphasize how much she helped me. Lovely lady thank you for everything.

Sue · 1 July 2025

★★★★★ 5/5

Google

Becky has been absolutely incredible throughout our journey- an outstanding example of what an estate agent should be. We were first time buyers, with quite little knowledge around how things work etc. Becky was incredibly approachable, always responded quickly and chased/ supported with anything and everything. I honestly cannot thank you enough. Would 100% use Jackson Grundy again in the future and that’s all thanks to Becky!! Thank you :)

Zoeee_04 · 22 December 2024

★★★★★ 5/5

Google

We would like to thank all at Jackson Grundy especially Becky for the completion of sale of my parents property, from the start of the process to the finish they have provided an exceptional service, making sure that we were kept informed every step of the way, helping us to navigate our way through to get the best result.

David · 17 April 2025

★★★★★ 5/5

Google

I would recommend Jackson Grundy Estate Agents Duston to sell your home for you. Becky kept me up to date with the progress of my sale and helped me through when things got a bit hard. Becky was very compassionate and thoughtful throughout the whole process. Thank you Jackson Grundy ( especially Becky). Mrs Joanne James

Joanne · 24 April 2025

★★★★★ 5/5

Google

Following the passing of our parents we contacted Becky at Jackson’s and from the off we were provided with excellent support and advice. It took several months for probate to be sorted out and during that time we lost a link in the chain but Becky kept us informed and secured very quickly another purchaser. During what was a difficult time for the family, Jackson staff were great, always replied to emails and answered all our queries. Becky was particularly helpful and supportive throughout the process and we would strongly recommend using Jackson Grundy if your selling you home and want first class service

Michael · 25 April 2024

★★★★★ 5/5

Google

The Duston office handled my sale. The reason i choose them was due to their experience and knowledge. From the initial call, putting my home on the market, Chris was diligent and advised well regarding the market and potential buyers. Megan always kept me in the loop with potential buyers and viewings. Becky was the glue that kept the correspondence going and informed me every step of the way, especially when liaising between both buyer,solicitors and agents. The team i dealt with had over 50 years experience between them and that was the difference in completing my sale as opposed to using an online site to save some money. You get what you pay for.

John · 25 February 2024

★★★★★ 5/5

Google

The team at Jackson Grundy Duston were excellent from start to finish in our house sale & purchase. They handled both sides of the transaction for us in in a 3-house chain. Chris managed our initial sale process of our old property - offered us the best deal and were very professional & quick to put our house on the market. We sold within 2 months. We then worked with both Megan & Becky on finding a new property, and then Becky handled our purchase of a new house in the local area. Becky was great throughout keeping us informed of progress on all parties. Really refreshing to work with an Estate Agent that we didn't have to chase all the time! Would highly recommend Jackson Grundy to anyone looking to buy or sell.

Alex · 27 December 2023

★★★★★ 5/5

Google

I recently had the pleasure of working with Becky, the estate agent who guided us through the process of purchasing our first home. From the outset, Becky exhibited efficiency and friendliness that truly set her apart. Becky's professionalism and expertise were evident throughout our entire home-buying journey. She navigated us seamlessly through the intricacies of the process, making what could have been an overwhelming experience remarkably smooth. What stood out most about Becky was her genuine friendliness. She went beyond the standard expectations of an estate agent, taking the time to understand our needs, preferences, and concerns. Her warm demeanour and approachability made the entire process stress-free and enjoyable. Becky's commitment to excellent customer service was evident in her responsiveness and willingness to go the extra mile. Whether it was answering our numerous questions, providing valuable insights, or coordinating with various parties involved, Becky was always there for us. In the fast-paced world of real estate, Becky's efficiency was a breath of fresh air. She ensured that deadlines were met, paperwork was in order, and negotiations were handled with finesse. Her organisational skills and ability to keep things on track were instrumental in turning our dream of homeownership into a reality. What truly set Becky apart was her dedication beyond the completion. She provided thoughtful follow-up calls once we had moved in, ensuring that our transition into our new home was smooth. Additionally, her insights into local contacts and recommendations for nearby shops and services were invaluable, helping us quickly become familiar with the area. Overall, working with Becky was a real pleasure. Her professionalism, friendliness, and dedication to her clients make her an outstanding estate agent. If you're in search of someone who combines efficiency with a personal touch, Becky is undoubtedly the agent you want by your side. We are immensely grateful for Becky's guidance and support throughout this process. Thanks to her, we now have a place to call home, and we couldn't be happier. We wholeheartedly recommend Becky and her team to anyone in need of a top-notch estate agent.

Claude · 27 November 2023

★★★★★ 5/5

Google

I have used the services of Jackson Grundy three times over the years and have never been disappointed! Despite the current housing situation Chris, Becky, Ricky and Megan never gave up and were determined to succeed. They managed to turn a stressful time into an enjoyable experience. A special thank you to Becky for her hard work and always keeping me informed. Also, her reassurance that everything will be fine lol 🙂 Many thanks to you all. Phil and “Harry” the parrot 🦜

Philip · 23 October 2023

★★★★★ 5/5

Google

Jackson Grundy estate agents in Duston were an absolute joy to sell with. They listened to what we wanted & always made our home advert stand out, gave great feedback on all viewings & made the move go smoothly. My mother in law, husband & I were pleased we chose them. Because they are in Duston village itself it was easy to pop by & I think viewers could see they knew the area very well & were helpful to them with amenities etc. We went with the solicitors they recommended & everything was fine. Thanks to Becky, Chris, Megan & Ricky. Andy, Jo & Averil.

JO · 23 October 2023

★★★★★ 5/5

Google

Our experience with Jackson Grundy has been excellent at every point. We first listed our house with Strike as we had found a house we liked listed with them and we felt ours should be easy to sell. Strike were generally awful - they overvalued our house despite concerns we expressed, gave rude service and we therefore got no viewings. We contacted Jackson Grundy for help. Chris came out very quickly to value our house, explained everything well, wasn’t at all pushy and gave us a value which we expected and were happy with, lower than the previous one by Strike. Photos were excellent, the commission was also reasonable and we went on sale with them quickly, removing our listing with Strike. We had several viewings scheduled within the first week with Chris and Becky showing and ended up with 3 offers, 2 of which came up to asking price. We sold in 10 days from listing. Even after accepting the offer, Becky went above and beyond to move things along for us and was an integral part of our exchange and completion particularly in the last few critical days. We cannot thank Becky enough for working hard to push the sale through and also keeping us in touch with the buyers after the sale. I highly recommend Jackson Grundy. For a reasonable commission they gave us a brilliant service that I cannot fault one bit. I wouldn’t hesitate to use them again. The free online agents really do not compare. Jackson Grundy agents know their area so well, you can really trust their opinion and advice. Thanks Becky and Chris!

Samantha · 23 October 2023

★★★★★ 5/5

Google

We contacted Jackson Grundy in Duston after the first agents we phoned didn't answer the call. Selling was a new experience to us, but we were very pleased with our choice of Estate Agents. The people are very professional, very pro-active in chasing things up and any enquiry we made was never too much trouble. We will definitely be using them again when we sell our main property shortly.

Peter · 26 March 2024

★★★★★ 5/5

Google

Great experience overall! Teresa was really proactive dealing with.

Devanshu · 17 March 2026

★★★★★ 5/5

Google

We couldn't have chosen a better place to handle our property sale. Megan, Chris and Becky, based at the Duston branch were fantastic. Becky was on the case all through the process. After losing our first purchaser, another was found straight away. Becky kept up the pressure on the legal process which seemed to last forever but was in fact only 9 weeks from the offer to completion. Thank you, Denis & Leigh.

Denis · 23 October 2023

★★★★★ 5/5

Google

Jackson Grundy Estate Agents were so helpful in purchasing our first home. Becky was just too amazing so also was Chris and some other agents. I would recommend them to anyone that wants some proper estate agents.

Leo · 2 June 2025

★★★★★ 5/5

Google

I cannot thank Jackson Grundy in Duston enough. Becky was outstanding and always went above and beyond, particularly when things got tricky and stressful. I have never known an agent to be so proactive and supportive to all parties …

Beccy · 17 April 2025

★★★★★ 5/5

Google

Jackson Grundy handled the sale of my house and from start to finish they were extremely helpful and informative. A lady named Becky was my point of contact and she went above and beyond throughout the process, was always happy to take my calls, answer any questions I had and was especially helpful with chasing and dealing with problematic solicitors! Overall very happy with my experience and would definitely use them again

Ricardo · 23 October 2023

★★★★★ 5/5

Google

From start to finish there is not a bad word I can say from the duston branch, Chris was great on the valuation. Nicky helping us find the right house, and becky who I dealt woth the most, from the sale of my house to the purchase of my new house, becky couldn't of been more helpful, always keeping me updated chasing solicitors. Becky was amazing. Thank you so much for all you support and help. I highly recommend Jackson Grundy the duston branch.

Reggie · 23 October 2022