Every review we hold for the West Midlands office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleDefinitely a change of heart now with my experience...
South · 19 March 2026
Agent replied · 16 April 2026
Thank you for the glowing review of our letting agent Jaia! We are delighted that you had such a positive experience with her. Her honesty, professionalism, and dedication are qualities we value deeply in our team. We are so glad that she was able to make your home search stress-free and enjoyable. Thank you for recommending her services, we truly appreciate it. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleFirst time with this estate agent and I was extremely impressed. Special Thank you to Teliah
Darren · 26 May 2024
Agent replied · 24 August 2024
Thank you for your kind words, Darren! We are thrilled to hear about your positive experience with us. Teliah will be delighted to know that her service made a difference. We look forward to assisting you again in the future. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleVery good estate agents. Telia was such a great help and made the process very easy for us!
Aneka · 27 March 2024
Agent replied · 24 August 2024
Many thanks Aneka Mackintosh for your marvellous 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleNever had a problem with dixon, always helpful and my problems are always solved within 24 hours or max a couple lf days. Lovely team.
On this one occasion kirsten really helped me when i got myself all worked up, even called back the following day to check in. Again thankyou
Chloe · 4 December 2024
Agent replied · 11 December 2024
Thank you Chloe for your excellent 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleTeliah is amazing. so helpful when helping us find a property at such short notice, would definitely recommend. Thanks again x
Megan · 28 November 2023
Agent replied · 24 August 2024
Thank you for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations.
★★★★★ 1/5
GoogleI ended a tenancy, all the deposit release information was send, the agent Chloe send to the deposit scheme the release information incomplete and wrong! And until now 2 weeks later I haven’t been refund my deposit, and after plenty emails without any response, the dixons agent just blame the landlord of not sending their information complete witch is not true! And said that all the process needs to be done again
Luis · 25 August 2023
Agent replied · 24 August 2024
Hello, please contact us via review@countrywide.co.uk with full details so that we can look into this concern further for you. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleTeliah was so lovely throughout the whole process
Anika · 25 June 2024
Agent replied · 24 August 2024
Anika many thanks for your excellent 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThanks Courtney Hadley and Lori Bradley you are the best I really appreciate about how helpful you are thanks again and again
Karwan · 25 August 2023
Agent replied · 24 August 2024
Thanks for the wonderful 5* review! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI have been renting a house through Dixon’s for 2 and a half years and have been very impressed with their friendly and professional manner. In particular Emma has been fantastic!
I highly recommend using Dixon’s for rentals as they deliver a great service.
Chloe · 25 August 2020
Agent replied · 24 August 2024
Thank you for your kind comments and 5* review! Your words have been made known to our local team as well as your recommendation. Best wishes, Scott
★★★★★ 5/5
GoogleWhat can I say , dixons sales team In quinton are excellent sales team , especially lori, always happy to help us with all the purchases we have from them and we also diceded to sell one of our houses with them , as they are the best sales team from start to finish, they always replied to our emails and calls always trying their best to get you the highest price for your property, I can highly recommend them to anyone that wants to buy or sell, very friendly team
I cant thank them enough for all their help
Thank you dixons team
Brunilda · 25 August 2022
Agent replied · 24 August 2024
Many thanks for your outstanding recommendation and 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleGreat service, Alison was excellent in dealing with the buying of our property, she was always chasing up to push it through for us. Dale was also great in the initial viewings. We will definitely use Dixons service again ! Hope you all enjoyed the Baklava :-)
Vicky · 26 August 2018
Agent replied · 24 August 2024
Thank you Vicky for your wonderful 5* review of Alison, Dale and the whole team at Dixons, Quinton. It is brilliant to read that you would use Dixons' services again and I hope you are now settling in nicely in your new home.
Kind regards, Scott
★★★★★ 1/5
GoogleAfter leaving me homeless for about three weeks with minimal communication and then waiting for a refund (that I still haven’t gotten) for an over week. I got a lovely email from Teliah, telling me that I shouldn’t expect them to jump at my feet as they only have two personnel on site.
Bolu · 25 June 2024
Agent replied · 24 August 2024
Hello, please contact us via review@countrywide.co.uk with full details so that we can look into this concern further for you. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe have been looking for a house for a few weeks now and had a number of viewings. Throughout, Aaron has been very friendly and enthusiastic to deal with and his professional approach has been much appreciated; being both attentive to our requirements and flexibly meeting our availability. Unfortunately, and through no lack of effort by Aaron, to date the 'right house' has eluded us. However, his continued commitment will, we're sure soon bear fruit and we would love to buy a house with him. We would thoroughly recommend him to both sellers and buyers alike.
Hannah · 26 August 2016
★★★★★ 5/5
GoogleGreat experience. Friendly, helpful. Would recommend.
Stephanie · 16 January 2026
Agent replied · 16 April 2026
Thank you for the positive feedback! Our team strives to provide exceptional service to all of our customers. We're thrilled to hear that you had a great experience and would recommend us to others. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GooglePraveen Cheema and Dixon has given us the best services and we want to say a big and honest thank you for everythink they have done for us.always very profesional and dedicated to deliver great services.a big thank you again to Praveen Cheema and her team!
Marius · 26 August 2018
Agent replied · 24 August 2024
Hi Marius,
Thank you for taking the time to leave this excellent review. I am happy to see that Praveen and her team have provided you with our outstanding 5* service.
Many thanks again for leaving this wonderful feedback. Kind regards, Regan.
★★★★★ 5/5
GoogleSarah and her team were exceptional, from the first enquiry to completion date, nothing was too much trouble, endless positivity and their can-do attitude meant the process was stress free, efficient and done first time with no complications - THANK YOU
James · 25 August 2020
Agent replied · 24 August 2024
It is great to see another 5* review for our local team! Thank you for taking the time to share your experience. Kind regards, Scott @ Customer Relations
★★★★★ 5/5
GoogleThe process was quick and professional, thank you Tim , Danielle and absar you guys were great !
Moin · 25 August 2023
Agent replied · 24 August 2024
Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleExcellent,
Teliah was great, everything went very smooth and quick
Daniel · 26 February 2024
Agent replied · 24 August 2024
Daniel, thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleSuperb service from dixons. Me and my partner can highly recommend them as Pam and the team went above and beyond in helping us purchase our first home. Very friendly and professional they answered all of our queries quickly and gave us regular updates. 5*****
Luke · 26 August 2018
Agent replied · 24 August 2024
Thank you Luke for your excellent 5 star review of the service you received from Dixons in Quinton. It is fantastic to read that Pam and the team went above and beyond, were friendly and professional and kept you regularly updated. Best wishes in your new home. Kind regards, Emma.
★★★★★ 5/5
GoogleTeliah was amazing. Every process of the Renting was smooth. Thanks
Michael · 27 January 2024
Agent replied · 24 August 2024
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI want to express my sincere appreciation for Lori and her outstanding service she provided during the recent visit to my home. Her professionalism, attention to detail and friendly demeanor made the entire process a pleasure. Thank you for her expertise and guidance, I feel confident entrusting my property sale to such a competent and lovely agent.
Eleonora · 27 March 2024
Agent replied · 24 August 2024
Eleonora Terzieva, , thanks for the excellent 5* review! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleGreat service, thanks Sam Barnett for your swift and prompt intervention on my property maintenance issue..
Gok · 29 September 2023
Agent replied · 24 August 2024
Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleMichael was great. Prompt replies to questions and emails. His honesty and straightforwardness regarding the property and process was refreshing. Would not hesitate to recommend him.
Sophie · 25 August 2022
Agent replied · 24 August 2024
Thank you so must for your wonderful 5* review of our local team. I will ensure your kind comments are known to the local team. Best wishes, Scott @ Customer Relations
★★★★★ 5/5
GoogleI had the pleasure of being served by Teliah Hunt when searching for a home. Throughout my search she was very clear and thorough in highlighting house specifications. Additionally, she was very accommodating for my individual needs - a testament to her expertise as a lettings negotiator. Anyone who liases with her will be sure to have an amazing experience.
Shomari · 29 October 2023
Agent replied · 24 August 2024
Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
