5/5
GoogleAmber from dixons lettings has been amazing help and straight forward super easy with me moving into my new apartment I would high recommend this agent
Trusted Agent profile · West Midlands
Dixons West Midlands reviews
★★★★★
749 reviews across 1 platform
110 Church Road, Yardley, Birmingham, West Midlands, B25 8UX
Dixons's office in West Midlands, at 110 Church Road, is rated 4.8 out of 5 across 749 reviews on 1 platform, including 749 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.
Awards
The Trusted Agent 2026 results for Dixons, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the West Midlands office, from every platform, shown as written. First names only.
Google5/5
Googlecould not have been happier with the friendly service provided to me by Amber Bennett! - such a friendly, kind and helpful employee :)
4/5
GoogleGreat service from Amber. Very quick in processing my application and pushing through referencing. Property required some repairs, major repairs completed, cosmetic repairs pending.
5/5
GoogleAmazing customer service, would recommend to anyone! Massive thank you to amber for making the process of finding a tenant so easy.
5/5
GoogleAmber Bennett provided an efficient, proactive, and friendly service. Found a tenant for my property in no time at all. Highly recommend.
1/5
GoogleI would not recommend ... the agency does not care about the customers ...
Agent replied · 13 June 2024
Hi Oskar, I’m very sorry to hear that you have had a bad experience, if you would like some help to settle this issue please may you contact the branch at 0121 371 9130 so we can discuss your problem. Branch Manager
5/5
GoogleGood lettings team, Ryan Smith. Really helpful and friendly Guy!
Agent replied · 13 June 2024
Thank you for your 5* review!
5/5
GoogleBest team, verry nice agency!
Agent replied · 13 June 2024
Wonderful to read that you had a fantastic experience with our local team and I would like to thank you for taking the time to leave your review and provide our team with 5*review. Kind regards, Donna.
5/5
GoogleFantastic service from Zoe, very efficient, highly recommend!
Agent replied · 13 June 2024
Good Morning Ant, Thank you for taking the time to leave this review. It is always great to see feedback like this as it confirms to us that we are delivering the excellent service that we always aim to provide to all of our customers. I am very happy to see Zoe was efficient with helping you. Many thanks again. Regan
5/5
GoogleWe are pleased to have great service from them even on weekends. 🥰🥰🥰 …
1/5
GoogleDishonest Time Wasters
Agent replied · 13 June 2024
I am very sorry to read your feedback. It would be great to discuss this further as we would like to provide a positive experience going forward. Please send us an email at review@countrywde.co.uk and we will be in contact as soon as possible. Many Thanks, Sarah
5/5
GoogleRating only, no written review.
Agent replied · 16 April 2026
Thanks for leaving us for a 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleThe service was fantastic! The staff were very helpful and offered a step by step solution to any difficulties we had. Would highly recommend using their services!
5/5
GoogleTop notch
Agent replied · 25 January 2026
"Thank you so much for the kind words! We strive to provide top-notch service to all our customers and we're thrilled to hear we met your expectations. Best wishes, Lucy, Customer Feedback and Support Team
5/5
GoogleRating only, no written review.
Agent replied · 16 April 2026
Awesome to hear you had such a great experience and thanks for the feedback! We’d love to know more about why you left such a great rating so feel free to jot down any thoughts you might have.
5/5
GoogleRating only, no written review.
Agent replied · 16 April 2026
We’re so happy to hear you had a fantastic experience. Thank you for letting us know! If you have any comments to make these are valuable in helping us ensure all customers have the best possible experience!
5/5
GoogleWould definitely use and recommend. Paul assisted us and was really polite and professional.
1/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
Agent replied · 11 November 2024
Thank you so much for your fantastic 5* review. We really appreciate it. We are absolutely thrilled to hear that you loved your experience with us - your satisfaction is our top priority, and we look forward to helping you again. Lucy, Customer Relations Team
5/5
GoogleRating only, no written review.
Agent replied · 24 October 2024
Thank you so much for your 5* review Babu.
5/5
GoogleRating only, no written review.
Agent replied · 24 October 2024
Thank you Mahdi for your 5* review!
5/5
GoogleRating only, no written review.
Agent replied · 24 August 2024
Thank you for leaving us a 5* review.
4/5
GoogleRating only, no written review.
Agent replied · 24 August 2024
Thank you Wing for your review!
5/5
GoogleRating only, no written review.
Agent replied · 13 June 2024
Thank you for your 5* review Morgan Meyer
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Dixons West Midlands
How many reviews does Dixons West Midlands have?
Dixons's West Midlands office has 749 reviews across 1 platform: 749 on Google.
What is Dixons West Midlands's rating?
Dixons West Midlands is rated 4.8 out of 5 across all 749 reviews, and 4.8 out of 5 on Google from 749 reviews.
Has Dixons won any awards?
Yes. In The Trusted Agent 2026 awards: Dixons, Birmingham won Platinum.
Where is Dixons's West Midlands office?
Dixons West Midlands, 110 Church Road, Yardley, Birmingham, West Midlands, B25 8UX.
