Trusted Agent profile ยท West Midlands

Connells West Midlands reviews

4.4

โ˜…โ˜…โ˜…โ˜…โ˜… Great

341 reviews across 2 platforms

3 Astle Park, West Bromwich, West Midlands, B70 8NS

Connells's office in West Midlands, at 3 Astle Park, is rated 4.4 out of 5 across 341 reviews on two platforms, including 340 Google reviews rated 4.4.

Google logo

4.4 / 5

340

Reviews on Google

This office

Facebook logo

1.0 / 5

1

Reviews on Facebook

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the West Midlands office, from every platform, shown as written. First names only.

5/5

Google

Kelly was absolutely amazing. Acted very professional and got us moved into the house quickly regarding the crisis were in. Definitely will recommend!!

Sara ยท 14 June 2020

5/5

Google

Rachel you was outstanding thanks you so much for your help In finding us our new home ๐Ÿก You went above and beyond x โ€ฆ

Tasha ยท 15 June 2019

5/5

Google

Excellent service from Arif&Taylor , thanks for helping us finding the best accommodation in the cityโค๏ธ

Brijith ยท 19 July 2023

Agent replied ยท 13 June 2024

Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

We have just completed on our first family home and would like to thank veer singh who did our mortgage. Even when there was a few bumps along the way he was always there to explain and help fix any issues. Very highly recommended, thank you veer bhaji

Anuraag ยท 19 July 2023

5/5

Google

Great customer service and communication. Big thank you to Kelly Magee on how efficient she was finding the right tenant.

Frederick ยท 14 June 2020

1/5

Google

I don't think they like customer services because they seem to fail to give any adequate level of service. Request a property viewing, don't hear anything back. Leave answer phone messages, hear nothing back. Email them, get zero correspondence. I feel sorry for some landlords that want tenants but these lot don't seem to care at all.

Kdotroy1 ยท 14 June 2022

5/5

Google

Want to say thank you to Kellie she has helped us get this beautiful home thank you so much

Sukhjinder ยท 14 June 2020

1/5

Google

Been with them for a year. All problems in the house sorted because we got in touch with landlord, agency didn't help much. I've moved out almost one month ago, still didn't get the deposit, although the landlord has no objections. High fees, luckily I heard that the law changed since June this year, so maybe that would not be a problem in the future. Don't recommend

Carmen ยท 14 June 2020

1/5

Google

Just waste of time. I never recommend.

Atay ยท 17 October 2023

Agent replied ยท 13 June 2024

Hello, I am sorry if you were not happy in your experience with us. We would really appreciate any feedback which you can leave by emailing complianceresidential@connells.co.uk, as we take all comments seriously. Kind regards, Lucy, Customer Relations.

5/5

Google

I must say the effectiveness of the company is really good! Team very helpful and easy to get too. They were very helpful in all areas. Want to say special thanks to arif how helped me get my own place . Thanks

Charlotte ยท 14 June 2023

5/5

Google

My Partner and I viewed a property through Connels and loved it straight away, Amanda helped us every step of the way and went above and beyond for us. I cannot praise her enough, I will recommend this estate agents (and Amanda!!) Thank you for helping us find our dream home :)PositiveResponsiveness, Quality, Professionalism, Value

Caitlyn ยท 25 August 2021

5/5

Google

Found connells most helpful while looking for a place to rent. In particular, Amanda Rawlins, very cooperative and willing to help through the process. It has helped through a stressful time having someone to talk myself and my partner through everything ensuring we understand our options and the best way to move forward. A positive experience:)

Mandeep ยท 14 June 2021

1/5

Google

Trying calling few times, never responded

Shubham ยท 19 July 2023

Agent replied ยท 13 June 2024

Thank you for this feedback. I'm sorry that you experienced issues getting in touch with the branch and I have passed your comments on to the Regional Manager so this can be discussed directly with the branch. If you wish to share any further comments about your experience, please do email me at complianceresidential@connells.co.uk Kind regards, Lucy, Customer Relations.

5/5

Google

I was served and dealt with by Arif Zaman who is the best letting manager there. He helped me a lot with everything, couldnโ€™t thank him enough. I would definitely recommend this company. Very helpful and very well mannered.

Afia ยท 14 June 2023

5/5

Google

I got my first rental property through Connells. They are absolutely amazing. Very Professional and friendly in their approach. My special thanks to Mr. Arif and Mr.Daniel, as they make our journey smooth. Highly recommended for the new immigrants.

Noman ยท 14 June 2023

5/5

Google

Very professional service from beginning to end of the house selling process. We were kept in touch with what was happening throughout the months that the house was for sale but email and phone calls. We also had the agent do all the showings as the house was empty which was a great bonus, saving our time and travel. Would recommend them.

Kay ยท 15 June 2019

5/5

Google

We are very grateful to Kelly for helping us rent a lovely house for all the family, including our dog. It's awful that dogs are almost uniformly excluded in rental agreements, and having Kelly go the extra mile to make sure pets were included in the agreement for a high quality let has meant a lot to us.

T ยท 14 June 2020

1/5

Google

If only I had an option to give 0 stars. Dodgy inhouse mortgage brokers - please avoid at all cost. Sales team are not honourable and will just look to scam you for money. AVOID AVOID AVOID

Omar ยท 14 June 2023

4/5

Google

What a wonderful and helpful Agency.kelly magee helps me and my wife to get the house of our dreams. She was very friendly and professional.

Hassan ยท 14 June 2020

Agent replied ยท 13 June 2024

Thanks Hassan for the review for our Connells West Bromwich office.

5/5

Google

We used Connells to buy our first family home and are very happy with the service. Veer helped us with our mortgage application and was so helpful throughout. He explained the whole process and was always happy to help. Thank you to Connells and Veer

Kamal ยท 14 June 2022

5/5

Google

Very supportive agents - Arif and Taylor. I received maximum support throughout my search for a property to rent. Thanks for all the help. I am very pleased with the services I received.

Oluwatosin ยท 14 June 2023

5/5

Google

Brilliant personal service .Arif helped us through our move into a rental property . Always answered our questions quickly and was so friendly and personal to our circumstances . Basically brilliant

Paul ยท 14 June 2023

5/5

Google

Thanks for Taylor and Arif for helping us finding an appartment! Taylor and Arif are really proffesians and very efficient. They answered all our questions and helped with everything we needed.

ะฎะปั ยท 14 June 2023

4/5

Google

Great guys! Top notch service. Always willing to help. Taylor and Arif make the whole house rent process very easy for me. Both Taylor and Arif are just amazing. Ayodeji Ogidan

Kompetent ยท 14 June 2023

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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