Trusted Agent profile
★★★★★
52 reviews across 2 platforms
1a Mitre Court, 38 Lichfield Road, Sutton Coldfield, West Midlands B74 2LZ
Burley Browne's West Midlands office at 1a Mitre Court is rated 4.1 out of 5 across 52 reviews on two platforms, including 47 Google reviews rated 4.3. Checked 9 October 2026.
Every review we hold for the West Midlands office, from every platform, shown as written. First names only.
5/5
GoogleI had a good experience with Eleanor at Burley Browne in Sutton Coldfield, she went out of her way on 2 separate occasions to allow access to builders/architect before the purchase of the property was complete, I had several means of getting in touch with her and she would reply quickly making the whole process smooth. Excellent service. Thank you
5/5
GoogleBen and staff at Burley Browne were very efficient in helping me in selling my warehouse. Ben was in constant contact with any developments. …
5/5
GoogleFrom my first viewing all the way to completion of lease, I found Ben to be both approachable and professional. His help and support throughout the process has been invaluable and I would have no hesitation in recommending Ben and the wider Burley Browne team to any prospective clients.
5/5
GoogleWe as landlords have just completed commercial lease with Burley Browne and Eleanor who was my contact was extremely helpful, very quick at answering any questions and guiding me wherever I needed it. I wouldn’t hesitate in recommending them for any future business. Thank you very much.
5/5
GoogleBen has been a pleasure to deal with over the course of a very rapid process from viewing to completion!
5/5
GoogleWe have just taken on a lease for a property that we found through Burley Browne. We have been really impressed with the comms and help that we received throughout the process. I would have no hesitation in recommending them for your property search.
5/5
GoogleUsed the team at Burley Browne many times over ten plus years to help me sell and rent commercial property. Every experience with them has been both professional and extremely helpful in finding us suitable tenants and protecting both parties interest. They deserve their excellent reputation, highly recommended.
Thank you for such a great review which will be passed on to David and the whole agency team. We look forward to continuing to work with you for many years to come.
5/5
GoogleJames was amazing, and did extra mile to help us secure our new premises, he was professional and kind. Best Company ever to help small business
5/5
GoogleJames helped us move into our new business premises, in a very very quick timeframe around the christmas period. The service, communication and efficiency was second to none and I really couldn't recommend him enough if you're looking to move.
Tyler - thank you for a great review and may we wish you every success for the future.
5/5
GoogleHaving arranged a letting of my property with Ben Nicholson, I am pleased to confirm that all matters were handled very professionally and efficiently and have now been completed to the satisfaction of all parties involved.
Michael - thank you for the great review which have been passed on to Ben and the whole agency team.
5/5
GoogleI have worked with the Burley Browne team over a number of years and always found them to be extremely knowledgeable, approachable and client focused for delivering the best results. Always happy to recommend.
Neil - thank you for the great review. Always a pleasure to work with you.
5/5
GoogleI really cannot fault the team at Burley Browne. Both David and Will looked after the sale of my commercial premises from beginning to end with such knowledable expertise and friendliness. They looked after …
Dee - thank you for your kind words. We were absolutely delighted to have steered the sale through to completion and we wish you all the very best for the future. We will pass on your comments to David and the agency team.
5/5
GoogleWe arranged a commercial property in Lichfield using Burley Brown and found them to be straightforward and organised, thank you for a pleasant transaction, great people 👌🏻 …
Many thanks for your great review. Your positive comments will be passed on to the agency team!
1/5
GoogleExtremely poor communication and customer service. Feels like they’re doing a favor by answering calls or replying. 3 good locations and they are still empty. Considering my past making multiple businesses to earn triple, not too sure if …
5/5
GoogleJust completed a commercial lease with Burley Browne acting for me as Landlord. Apart from acting very professionally they undertook many ancillary tasks without question and the staff were informed and more important,a pleasure to deal with. Highly recommend. Director Blackthorn Holdings Ltd.
Stuart - thank you for the great review.
1/5
GoogleAbsolute horrible service. I am shocked to see how these guys are still in business. The worst customer service.
Tyler - whilst we do not have any records of any communications with you, we do take the service we provide seriously, and strive to continuously improve and to understand and learn from any mistakes made. As such, we would welcome an opportunity to chat with you and so please contact our Director David Hemming on 0121 362 1530 or via email enquiries@burleybrowne.co.uk to discuss further.
5/5
GoogleVery good during a difficult negotiation but, s satisfactory conclusion
1/5
TrustpilotAbsolute shocking service
Absolute shocking service. Called up at start of the week (Monday) to enquire about a commercial property, the lady took my details and said she would send particulars. I had heard nothing by Wednesday afternoon so I called them no apology nothing. I’ve sent two messages to Richard on his mobile requesting a viewing nothing.
5/5
GoogleWe were really impressed with Ellie Robinson at Burley Browne. Prompt, efficient. Everything done when she said it would be. Couldn’t have asked for better.
5/5
GoogleVery good service from James at Burley Browne. Very knowledgeable, helpful advice received from a very pleasant member of the team.
Ah thanks Corinne! We will pass on your thanks to James! Pls let us know if we ca be of any further assistance.
5/5
GoogleGreat service and support from Ben, nothing was too much trouble. Thank you!
5/5
GoogleGreat service, advice from professional agents that have a real handle on the local market.
Thanks for the great review Andrew!
5/5
GoogleProfessional & friendly team
Katie - thank you for such a great review. Much appreciated.
5/5
GoogleHuge thanks again to David & the team at Burley Browne. Great service as always.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Burley Browne's West Midlands office has 52 reviews across two platforms: 47 on Google, 5 on Trustpilot. Reviews may appear on more than one platform. Checked 9 October 2026.
Burley Browne is rated 4.1 out of 5 across all 52 reviews, and 4.3 out of 5 on Google from 47 reviews, checked 9 October 2026.
Burley Browne, 1a Mitre Court, 38 Lichfield Road, Sutton Coldfield, West Midlands B74 2LZ.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.