Turpie & Co West Lothian reviews

★★★★★ 5/5

Google

Thanks to Turpie&Co, we found our dream, forever home. I loved working with Gillian who was always very insightful and I really valued her advice during our 18 month search. Turpie&Co also put us in touch with other local professional services which has so far made the process seamless. All in all, an A* service that I would recommend to family and friends. Thanks Turpie&Co, it’s been a journey!

Jordanstorrie · 25 October 2022

★★★★★ 5/5

Google

Turpie & Co were excellent in the promotion of my property, both locally and nationally. I cannot recommend them highly enough and they are the perfect professional partner for anyone looking to sell their home. A pleasure to deal with throughout.

Karlynn · 25 August 2024

★★★★★ 5/5

Google

Excellent service with very helpful professional staff who kept us informed at all times. The staff carried out viewings in a professional friendly manner and gave us feedback on any viewings. I would highly recommend this company.

Diane · 24 October 2024

★★★★★ 5/5

Facebook

Natasha from Turpie was such a pleasure to deal with while searching for a property to purchase, she made the whole process less intimidating and her advice was invaluable. I would definitely recommend her and her company for both buyers and sellers of residential property. Thank you to Natasha and her team.

Sheelagh · 16 March 2022

★★★★★ 5/5

Google

Excellent and professional service by all staff at Turpie in the quite stressful time of selling a house. Could not have been better. Recommend them to anyone buying or selling property.

Ronald · 24 October 2024

★★★★★ 5/5

Google

We chose turpies after meeting with three other agents and they were instant winners, after meeting with them in person and hearing their enthusiasm and professionalism we just knew that they were the right choice through gut instinct! From the photography, brochures, their advice and their high end approach to marketing, they stood high above the rest and we knew it was the right decision. We were appointed “Natasha” as our agent to sell our home and I can honestly say she was amazing from start to finish! She was professional and enthusiastic and always bubbly and optimistic and kept us up to date at all times. She gave the best advice and always kept us in the loop, she wasn’t like an agent but more like a close friend helping us through one of the hardest and most stressful event of a persons life which is to sell your home, she made it feel easy! and was always there for us to offer reassurance and was always at the end of a phone. We never thought we could achieve the price turpies had valued our home at but they did and more!!! we were ecstatic! This team are professional incredibly personable and will go over and above for you, I’m so grateful to Natasha for all her hard work, dedication and for just being there as a friend to us. Thank you from the bottom of our hearts for such a great experience, I’m so glad we chose you Don’t hesitate with this company, they are exceptional! Thankyou, Thankyou, Thankyou!! Hollie

Hollie · 25 October 2023

★★★★★ 5/5

Google

Purchased a property from Turpie & Co and they managed a tenancy for 3 years. Level of service was outstanding - offered a number of potential tenants to chose from, advised and managed the property throughout the tenancy without fault. Always polite and informative up to handing back the keys. I would, without doubt, use their services again, and can offer an unreserved recommendation.PositiveProfessionalism

David · 25 October 2021

★★★★★ 5/5

Facebook

Turpie were the selling agent for the house we purchased. Lisa was excellent from start to finish. Very responsive and helpful with any queries we had. Turpie were efficient and there were no issues during the whole process. Will definitely consider using them in the future.

Vikki · 3 May 2021

★★★★★ 5/5

Google

Brilliant service, would absolutely recommend. Craig and his team did an amazing job selling our house. We had an offer after the first weekend and it was sold after two weeks. The brochure and the stunning photos on the website marketed our property beautifully. Couldn’t thank them enough

Petra · 25 October 2020

★★★★★ 1/5

Facebook

Came to value house in February and told me they would get back to me in about a week and have since totally ignored calls and emails and still no valuation! Won’t be using to sell.

Kenny · 1 May 2025

★★★★★ 1/5

Google

After long conversation with "Mags," a date and time was agreed for one of their team to come and value our house- over a week after we spoke. After nearly 30minutes of waiting, I called to ask if there was a problem, turns out "Mags" "forgot" to book it in. The lack of interest was utterly infuriating and so I asked to speak to management for which I was put on hold. Turns out they spoke for the 5min I was kept on hold and management left the building anyway. The lack of professionalism and customer service is more than obvious to us and as such we will not be doing any business with them at all and I would encourage anybody else looking to stay clear also.

Catriona · 25 October 2022

★★★★★ 5/5

Google

Cannot recommend Turpies enough. They have been brilliant. All the staff have been so helpful and supportive.

June · 25 October 2023

★★★★★ 1/5

Google

Emailed about a property for sale on rightmove and received a phone call from Nicole at Turpies & co to arrange a viewing. I was advised that I would receive a confirmation txt to confirm once approved with the owners. The next available viewing was 5 days away, so I emailed back to ask if there were any sooner viewings. I never received the confirmation txt about the viewing or a reply to my email asking about earlier viewings. Having not heard from Turpies, I phoned the morning before to confirm. Nicole advised that my viewing was still booked in but that an offer had since been received. As it hadn't yet been accepted however she would phone me in the afternoon to confirm either way if the viewing was to proceed, as it had been booked the previous week. By late afternoon as I hadn't received a call, I phoned to find out if the viewing was proceeding or not. Nicole advised that the offer had since been accepted and my viewing was cancelled. My disappointment is the complete lack of communication from Turpies - my viewing was never confirmed by txt, no reply to my email and finally no one even notified me that my viewing had been cancelled. If I hadn't phoned multiple times to eventually find out the property was now under offer I could have potentially turned up at a property which had already been sold. The lack of communication has prevented me from ever using Turpies for my properties, not to mention the potential loss to property owners missing out from genuine buyers being unable to arrange viewings.NegativeResponsiveness, Professionalism

D · 25 October 2021

★★★★★ 5/5

Google

Nothing to complain about and everything to praise! Everyone I got to speak with over at Turpie & Co were kind and helpful and very patient with all my queries. Mags especially was a delight to work with!

Kartini · 25 October 2022

★★★★★ 5/5

Google

I am glad we choose Turpie & Co as from start to finish they were amazing with their constant updates, professionalism and quickness that they sold our house. I would recommend to anyone looking to sell and would definitely use them again!!PositiveResponsiveness, Quality, Professionalism, Value

Gemma · 25 October 2021

★★★★★ 5/5

Google

Very professional but also incredibly friendly. All the members of staff I came across were diligent and delivered on the promises made. Highly recommended.

Angela · 25 October 2023

★★★★★ 1/5

Google

Wouldn't recommend . My wife and I was interested in a property they were selling so we called to book an appointment. They told my wife they would send her a covid 19 questionnaire which they didnt. We called them a day before viewing to ask for them to send it. They did send it trough this time and my wife sent it back to them. Today we showed up at the house and waited 10 mins and no sign of them at all so we called. The girl that I got on the phone informed me the house is under offer and they message and emailed my wife which she didnt recieve Total joke and will be advoiding in future viewing.

Slippy · 25 October 2020

★★★★★ 5/5

Google

Very friendly professional service. Valuation met our expectations and negotiated a price significantly higher than home report valuation. Would definitely recommend Gillian who handled our marketing.

Ronnie · 25 October 2021

★★★★★ 5/5

Google

Very friendly and approachable staff offering a professional and efficient service. Would have no hesitation in recommending to others and using again.

Cheryl · 25 October 2023

★★★★★ 5/5

Google

An extremely professional and dedicated Estate Agent, very friendly and helpful staff keeping you continually updated on the sale process.

Alasdair · 9 May 2025

★★★★★ 5/5

Facebook

We have just sold and then also bought through Turpies. Gillian, Kirsty and Jenna have been so professional, supportive and helpful from the beginning through to collection of new keys day. Can highly recommend

Wendy · 12 October 2024

★★★★★ 1/5

Google

Not impressed at all with service. Arranged house viewing only to be cancelled the day before, owner accepted an offer. House at shaw ave armadale then came on market again as offer fell through. Arranged viewing for sat 3 March, Turpie & co cancelled viewing due to weather, although roads in armadale clear, re arranged viewing today 8 March, granddaughter took time off work only to receive phone call 3 hrs before viewing stating viewing cancelled as there had been an offer. This is a disgusting way to treat prospective buyers. it was Turpie & co who cancelled on the Saturday, they could have at least given the opportunity of viewing. Not impressed with service!

Kathleen · 26 October 2018

★★★★★ 5/5

Facebook

Cannot rate this company highly enough. Thank you Lisa and Kirsty for your excellent customer service & knowledge whilst we were finding our first home! Nothing was too much to ask ��

Ailsa · 9 November 2017

★★★★★ 5/5

Facebook

What an amazing service provided by turpies. A special thanks to Gillian for going above & beyond our expectations. Also our booklet was amazing too. Thank you so much 😊

Sonia · 26 January 2019