Trusted Agent profile · West Lindsey
★★★★★
1,064 reviews across 2 platforms
Rebrook House, 124 Trinity Street, Gainsborough, DN21 1JD, West Lindsey, DN21 1JD
Auction House Lincolnshire, North Notts & South Yorks's office in West Lindsey, at Rebrook House, is rated 4.8 out of 5 across 1,064 reviews on two platforms, including 9 Google reviews rated 3.7.
Every review we hold for the West Lindsey office, from every platform, shown as written. First names only.
5/5
TrustpilotThis is our first Auction experience
This is our first Auction experience. Very different from buying through the normal channels. But the Auction House team were very helpful and guided us through our journey to exchange and completion.
Hi there, thank you for your positive feedback. We are happy we could guide you through your first successful property purchase! Best, Auction House
5/5
TrustpilotSecond time bidding and first time…
Second time bidding and first time buying. It’s a simple process and there’s no chance of not getting a bid in or missing a chance to bid. It was tad overwhelming, no fault of Auction house though. When you’re spending well over 6 figures on the fall of a hammer…..!! I’m sure like all things the more you do it the easier you feel.
Hi Carl, congratulations on your purchase! Thank you for taking the time to leave this excellent feedback. We are delighted to hear you felt that buying with Auction House was a simple process. Best, Auction House
5/5
TrustpilotI’ve worked alongside Dan for a while…
I’ve worked alongside Dan for a while now and have always had a really positive experience. He’s such a genuine, helpful and friendly person, and his hard work and efforts really show in the results he achieves.
Hi Joe, thank you for taking the time to leave this fantastic feedback! We are so pleased to hear that you always receive such excellent service from Dan and that he always goes the extra mile. Best, Auction House
5/5
TrustpilotAuction House North East, excellent service, would highly recommended!
Auction House North East have been fantastic, we struggled to sell our Mum’s house after being let down by buyers dropping out and wasting our time. Decided to try the auction route and got the house sold within two weeks at a really good price. I’d recommend Auction House to anyone in a similar position. Colin and Lyn were really helpful and gave good advice to us that we could trust. Thank you so much for all of your help!
Thank you for your review. We'll be sure to share your feedback with Auction House North East. All the best - Sarah
5/5
TrustpilotSamantha was brilliant
Samantha was brilliant! Incredibly helpful throughout and made the process so easy! Thank you
Hi Andrew, thank you for this glowing review! We are so pleased you found the process easy with Samantha's expert help. Best, Auction House
5/5
TrustpilotHelen was fantastic throughout the…
Helen was fantastic throughout the process. Starting with the viewing, where Helen answered all of our question, and afforded us as much time as we needed.Subsequently, one we had decided to make the purchase, Helen guided us and and kept us informed throughout, she truly is a credit to your business.
Hi Michael, it's great to hear of your great experience of buying at auction with Helen in the East Anglia team. Thanks for leaving a review! Best, Auction House
1/5
TrustpilotUnprofessional
Unprofessional. Unethical. Yes they sold my house - pre auction - well it is at exchange supposedly - but every step of the way I was left in the dark. Decisions were made and actions taken - I was then contacted (a brief text usually) to ask if what was done was ok - after the event. They sold my house to a party that had messed me about for months and months two times before, and went out of their way to hide the buyer details. There was another buyer I could have sold to. They failed to send any official documentation at ‘exchange’ and didn’t even contact my solicitor to advise of sale. Two days later I contacted my solicitor - who was complete unaware the house had sold. It remains to be seen what happens next but if I had my time again I wouldn’t go near this company.
5/5
TrustpilotSimply amazing service…..
Auction House and (Helen Plumstead) have been amazing to support us in purchasing a property via the auction/pre-auction route. We cant praise them highly enough, we’ve never purchased via this route before, it was really quick, simple, still able to view and complete pre-purchase due diligence ahead of committing to purchase. Thank you so much Helen and Auction House.
Hi Lewis, thanks very much for leaving a great review of Helen and the East Anglia team. It's lovely to hear that you had a good experience of using the auction route! Best, Auction House
5/5
TrustpilotI purchased a house through the auction…
I purchased a house through the auction for the 1st time, and found that Lesley from the Auction House Wales to be extremely helpful. Always got a response immediately. All communication was quick and easy.
Hi there, we're so pleased to hear about your positive experience with us, especially as a first-time auction buyer. We always aim for clear and prompt communication, and we're glad we could support you through the process. Best, Auction House
4/5
TrustpilotAuction Experience
All the pressure of selling my property was taken away from me, Olivia was so supportive and caring, regarding my situation of losing my husband and the grief that I’m going through. Olivia is not only a true professional but a great person with a fabulous heart and I feel privileged to have her as a friend
Hi Julie, it is lovely to hear that you had a great experience with Olivia in the South West team, thanks very much for taking the time to leave a review. Best, Auction House
5/5
TrustpilotExcellent service from Auction House…
Excellent service from Auction House Notts and Derby as well as Auction House Birmingham on recent transactions, have exchanged on 7 with Auction House so far this year and their service is always excellent.
Hi Stephen, thank you for your excellent review! We are so pleased to hear about your positive experiences with our teams in Notts, Derby, and Birmingham. We appreciate your continued trust in our services! Best, Auction House
5/5
TrustpilotSamantha was fantastic throughout the…
Samantha was fantastic throughout the process of buying my house. Highly recommended.
Thank you for this amazing review, James! It's great to hear you enjoyed working with Samantha. Kind regards, Auction House
5/5
TrustpilotThe communication and advice were highly valuable,
After short phone call, i was quickly approached by Olivia for a first viewing, The communication and advice from Her and her team were highly valuable, As a guy with little to no knowledge of the UK housing / Auction markets she was able to guide and advise where needed and requested, if it wasn't for the efforts of Olivia + Luna and everyone at Auction House, i wouldn't had got the great price and quick sell i was after. Thank you guys 🙏 A* results
Hi Ned, thank you for your great feedback. All the best - Sam
5/5
TrustpilotGreat experience!
Recently purchased a property via Auction House. With no prior experience we found Dan to be extremely helpful throughout the whole process. Calls were returned promptly, even in his own time! Dan is very approachable whilst remaining professional. It was a pleasure to work with him and overall a great experience!
Hi Vicky, thanks very much for your lovely review of Dan in the North Wales team. It's great to hear of your positive experience of buying at auction! Best, Auction House
5/5
TrustpilotHelpful staff to guide you through each…
Helpful staff to guide you through each step of the process.This was my 1st experience of selling a property at auction and Guy was fantastic and explaining the process and being available when needed to keep the whole process moving without any nasty surprises. I would happily recommend Auction House and Guy to anyone considering selling their property at auction.
Hi Tim, it's lovely to hear of the great experience you had with Guy in the Lincolnshire team. Thanks for taking the time to leave a review. Best, Auction House
5/5
TrustpilotFirst Class Service
Always communicated with us - kept us updated on everything and ensured we understood the process before we joined up. Very professional, trustworthy and helpful!! Big thank you to you all.
Hi Phil, Thank you so much for your wonderful review! We are delighted to hear that our team kept you well-informed and made sure you understood everything. It's fantastic to know you found us professional, trustworthy, and helpful. Best, Auction House
5/5
TrustpilotThank you very much for your assistance…
Thank you very much for your assistance with the sale of my property and land. I cannot fault the excellent service I received. I have sold many properties over the years but this sale was by far the least problematic. Peter Whiting was both professional and attentative, always returning telephone calls promptly, even when on annual leave. I would thoroughly recommend this company, and if you are fortunate enough to deal with Peter so much the better.DH
Hi David. Thank you for your great feedback! All the best - Sam
5/5
TrustpilotHighly recommended!
Cannot recommend them enough. Dan was absolutely brilliant. He worked so hard and kept me in the loop with excellent communication. It felt like he really was working for us which I had not experienced with previous estate agents. He really did go above and beyond which I cannot thank him enough for.
Hi Charleen, it's lovely to hear of the great service you received from Dan and the North Wales team, thanks for taking the time to leave a review! Best, Auction House
5/5
TrustpilotThank you for letting me use phone bid…
Thank you for letting me use phone bid at last minute. The lady on the phone helped me a great deal through the process of bidding on the day Thanks again
Hi Steve, thank you for your wonderful feedback! We are so pleased to hear that our team was able to assist you effectively with your last-minute phone bid. Best, Auction House
4/5
TrustpilotNo frills auction experience
The entire engagement with Auction House UK was seamless and fuss free. From photo taking, to posting the auction property online, to the solicitor engagement and the eventual sale. Everything was completed in less than 2 weeks. More could have been done on advising the seller to set the guide price though. This resulted in the property being sold at a lower than expected price. Nevertheless, am glad that it is a load off my shoulders.
Thank you for your review. We appreciate you sharing your feedback and we'll ensure this is communicated to the local team. All the best - Sarah
5/5
TrustpilotFriendly and knowledgeable auctioneers
I deal with auctioneers across the country but Auction House's local knowledge really sets them apart. I've dealt with Olivia previously and she was excellent on auction day, getting us a great result. Also, this time I had the pleasure of dealing with Chris Mervyn who was helpful, knowledgeable and understood our needs perfectly.Thanks all and hoping for another good result in the next auction.
Thank you for your review of Olivia, Chris and the Auction House South West team. We are really pleased to hear you had an excellent experience with us and we look forward to seeing you again. All the best - Rachael
5/5
TrustpilotBrilliant service through-out
After trying the traditional estate agent route to selling for over a year, I reluctantly decided to give Auction House ago, in attempting to sell my fathers house for him.
Hi Darren, we are so pleased to hear about your positive experience with us, especially after your initial reservations about the auction process. It's wonderful to know that we were able to guide you effectively and achieve such a swift and successful sale for your father's house. We truly appreciate you sharing your recommendation. Best, Auction House
5/5
TrustpilotDan Auction house
Working with Dan at the auction house has been a seamless process. Very good communication and always contacts me when a property comes available that he knows id be interested in
Hi Luca, thank you for your wonderful review! We are so pleased to hear that working with Dan and our team has been such a smooth process for you. Best, Auction House
5/5
TrustpilotGary was so helpful during what for me…
Gary was so helpful during what for me was an anxious time. He took the time to explain all the details of the process and kept me updated throughout. I felt that I could relax because the sale of my Mum's house was in good hands. Brilliant Job Gary. Thanks so much 🙏 🙂
Hi Alan, great to hear you felt supported and relaxed during the process of selling your Mum's property. We are very happy we could help. Best, Auction House
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