Trusted Agent profile · Gainsborough
★★★★★
1,071 reviews across 2 platforms
Rebrook House, 124 Trinity Street, Gainsborough, DN21 1JD, DN21 1JD
Auction House Lincolnshire, North Notts & South Yorks's office in Gainsborough, at Rebrook House, is rated 4.8 out of 5 across 1,071 reviews on two platforms, including 9 Google reviews rated 3.7.
Tell us what you need and we'll put you in touch. Auction House Lincolnshire, North Notts & South Yorks hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Gainsborough.
Every review we hold for the Gainsborough office, from every platform, shown as written. First names only.
5/5
TrustpilotThank you for letting me use phone bid…
Thank you for letting me use phone bid at last minute. The lady on the phone helped me a great deal through the process of bidding on the day Thanks again
Hi Steve, thank you for your wonderful feedback! We are so pleased to hear that our team was able to assist you effectively with your last-minute phone bid. Best, Auction House
5/5
TrustpilotFirst experience of a property auction.
First experience of a property auction. All the service provided very satisfactory. Most efficient by keeping me up to date by phone calls and emails.
Hi Valerie, we are glad you enjoyed your experience. Thank you for your review! Best, Auction House
5/5
TrustpilotGary was so helpful during what for me…
Gary was so helpful during what for me was an anxious time. He took the time to explain all the details of the process and kept me updated throughout. I felt that I could relax because the sale of my Mum's house was in good hands. Brilliant Job Gary. Thanks so much 🙏 🙂
Hi Alan, great to hear you felt supported and relaxed during the process of selling your Mum's property. We are very happy we could help. Best, Auction House
5/5
TrustpilotBrilliant service through-out
After trying the traditional estate agent route to selling for over a year, I reluctantly decided to give Auction House ago, in attempting to sell my fathers house for him.
Hi Darren, we are so pleased to hear about your positive experience with us, especially after your initial reservations about the auction process. It's wonderful to know that we were able to guide you effectively and achieve such a swift and successful sale for your father's house. We truly appreciate you sharing your recommendation. Best, Auction House
5/5
TrustpilotGary Davison was so helpful and…
Gary Davison was so helpful and knowledgeable in getting my parents house sold. He kept us informed the whole process and was always there to answer any questions we had. An absolute 5 star service! Thanks so much Gary for all your help - kind regards and best wishes - Elaine Farley
Hi Elaine, thanks for taking the time to leave this fabulous feedback! It's fantastic to hear you always received helpful and timely service. Best, Auction House
5/5
TrustpilotDan Auction house
Working with Dan at the auction house has been a seamless process. Very good communication and always contacts me when a property comes available that he knows id be interested in
Hi Luca, thank you for your wonderful review! We are so pleased to hear that working with Dan and our team has been such a smooth process for you. Best, Auction House
1/5
TrustpilotIt was not good experience because …
It was not good experience because before they didn't mention seller fees and after that they charge 4400 pounds which was a lot
Thank you for taking the time to leave a review, and we're sorry to hear you were unhappy with the seller fees attached to this lot. The legal pack for this property set out all the special conditions, including any additional fees payable by the buyer. As with every lot we offer, buyers are responsible for reading the legal pack in full before bidding, and we always recommend having it reviewed by a solicitor so the terms and costs are clear before the auction. We understand these conditions can be unwelcome if they come as a surprise, and if you'd like to talk anything through, please get in touch with our team and we'll be happy to help. Best, Auction House
5/5
TrustpilotAmazing service
Helen and the team were amazing. Helen was honest and open and supported me every step of the way without putting any pressure on me. Everyone I came into contact with was lovely and helpful. Would definitely sell through the auction house again.
Hi Emily, it's great to hear that you were supported every step of the way by Helen and the Auction House East Anglia team. Best, Auction House
5/5
TrustpilotA faultless experience, couldn’t recommend highly enough!
Chris was absolutely brilliant from the first viewing, through to completion. Super friendly, knowledgeable and helpful. It was my first auction and I couldn’t have felt any more supported. I would recommend Auction House SW to anyone, and Chris is a real credit to the company. Thanks so much and see you on the next one (fingers crossed!)
Thank you for your review of Chris & Auction House; we are so pleased to hear you found Chris to be super friendly, knowledgeable and helpful. All the best - Lauren
5/5
TrustpilotExceptional service throughout and highly recommended
I can not thank Mark Willett enough for all the support the last few weeks since deciding to put my property into the auction via Auction House. A colleague at my office contacted Mark on my behalf initiating the first call to see what process I would need to follow to list it for sale. At such a challenging & uncertain time in the housing market, Mark was honest about the situation throughout and guided me through from the start to ensure the best possible outcome. He communicated with me regularly and gave every opportunity to get my property advertised in all areas including relevant contacts, social media & local papers for the best possible chance. It has been such a nerve racking time due to the change in the market and I accepted that the price would be lower than a private sale. However, it was 100% the right decision as it completely took the stress and pressure away knowing it was being looked after in such a professional way for me. Communication was definitely a key factor in making this experience so positive. Over the last year my experience of high street agents has been the opposite to what I have received through Auction House. With my property now sold I feel a weight has been lifted. Thank you Mark & Auction House for the successful sale of my property at the auction on the 7th December!
Hello Annelie. Firstly, congratulations on the successful sale of your property and secondly, thank you for your glowing review. We're so pleased that you had such a positive and successful experience. Wishing you all the best - Abi
5/5
TrustpilotA very professional Auction
I am so impressed with the professional service I received from East Anglia Auction team and especially their agent Mr Mark Willett. He agreed to show us the property even though he was extremely busy as it was a day before the auction. He took the time to explain everything to us and you could tell that he cared for what is best for both the buyer and the seller. Emails were replied to promptly and with detailed replies about our request. Thank you !
Hi Naima, Thank you for your feedback. Fantastic to read about your experience with the East Anglia team and especially Mark. We hope to be able to support you again in the future. All the best - Abi
5/5
TrustpilotFantastic service from start to finish
Dan at Auction House North Wales has been exceptional from start to finish with the sale of our property. He consistently went above and beyond, even outside of regular hours, to ensure deadlines were met and everything went smoothly. His communication throughout has been outstanding. We couldn’t have asked for better service. Highly recommended.
Hi Jon, fantastic to hear about the exceptional service you received from Dan! Thanks for the recommendation. Best, Auction House
5/5
TrustpilotWould recommend and will be using again.
Great experience working alongside this team. Mainly dealt with Ross and George and they couldn't have done more for me. I was kept informed of all information passed throughout auction house and solicitors. My property took quite a while to sell but a huge thanks to the persistent work of George and others involved to help get the sale across the line! Brilliant company and brilliant guys!
Hi Kirsten. Thank you for your fantastic feedback, we're really pleased you had a great experience with Ross, George and the Auction House Scotland team. All the best - Sam
5/5
TrustpilotTransparency, honesty and trustworthiness…
I have been working with Dan Lawrence at Auction House North Wales for some months now and his knowledge and service levels are second to none. Always available at the end of the phone, no matter the time. He is very honest, trustworthy and transparent and does what he says he is going to do which is a priceless quality to have in this industry. He has a vast wealth of knowledge within property and this clearly shows in his knowledge and understanding of the market. I am currently working direct with Dan on both sales and potential purchases and will continue to do so. Can’t recommend Dan and Auction House enough to work with if you are looking to sell a property or purchase.
Hello Gregory, thank you for such a fantastic review. We're delighted to read about your experience working with Dan in North Wales and hope for a successful working relationship into the future. All the best - Abi
5/5
TrustpilotLukas immediately put me at ease at a…
Lukas immediately put me at ease at a very stressful moment and explained the process in detail. Whenever I had a question he and his team were very quick to respond. I would highly recommend the service recieved from Lukas and his team at Auction House.
Hi, thanks very much for your recommendation of Lukas and the Staffordshire team, it's lovely to hear they put you at ease during the auction process. Best, Auction House
5/5
TrustpilotWould definitely recommend
Chris and the team made the whole process simple and effortless. It started with great advice on going down the auction route and a realistic assessment on the market valuation for our property.They handled all the viewings, screened all the time-wasters, and found us a buyer prior to auction in less than 6 weeks.The whole legal process was significantly simplified, and the short 38 day completion time was perfect for our situation…even when the banks were messing us and the buyer around which meant an unavoidable delay, Chris helped to keep the dialogue going and kept things on track and everyone calm..Great interaction and “local feel” from the whole team combined with “big company” market knowledge and expertise….Would definitely recommend.
Hi Billy - thank you for such a glowing review. It was an absolute pleasure to be able to assist you and I'm so pleased that we were able to deliver a positive outcome too. All the best - Chris
5/5
TrustpilotI was nervous about buying at auction
I was nervous about buying at auction, as I'd never done it before. James was great beforehand and reassured me, and on the day of the auction, it ran calm and measured, James made it very enjoyable and I felt a lot better about it than I had expected
Hi Paul, it's great to hear that you had a good experience of buying at auction with James in our West Yorkshire team. Thanks very much for taking the time to leave a review! Best, Auction House
5/5
TrustpilotPhenomenal Customer Service
I had an unusual property to sell and I didn't know much about auctions, so I messaged a few local places. From the initial contact I had, and before I'd made any decisions, Sam Harris at Auction House in Sheffield was the most customer-focussed person in terms of being informative, helpful and replying swiftly. From viewing the property and right through the marketing process, Sam and colleagues were excellent, explaining the processes and keeping me updated. I was very happy to trust their recommendations about a solicitor and EPC assessor because they had treated me well and instilled confidence in me from the start. A lot of other organisations could really learn from how Sam and Bethany interact and do business. I got a great price for the property and it's been the least stressful property transaction I've ever had (I've been buying and selling properties since 1992).
Hello, thank you so much for your glowing feedback. We're delighted to read about your experience with Sam and Bethany at Auction House South Yorkshire. All the best - Abi
5/5
TrustpilotExcellent service
Excellent service, we were looked after by Mark Upson who kept us up to date with everything from start to finish, fully recommend
Hi Jill, We are so glad to hear that you received excellent service and were kept well-informed throughout. We truly appreciate your recommendation. Best, Auction House
5/5
TrustpilotEXCELLENT TEAM
Puja and her team were excellent from start to finish, fantastic customer care. The process was very smooth!
Hi Laura, we are delighted to hear that you recieved excellent customer care from start to finish! Thank you for taking the time to leave this valuable feedback. Best, Auction House
5/5
TrustpilotSale of small building plot
We had a small building plot to sell. Oliver Prior (who is a Chartered Surveyor and also has a Masters degree) dealt with the sale of it for us. He gave us professional advice prior to the auction. The reserve price was not quite reached and he successfully negotiated on our behalf after the auction to secure a sale at the best possible price. Oliver worked very hard on our behalf and we would definitely recommend Auction House. We were initially unsure about going to auction as we were not familiar with it as a means of selling property. Our fears were completely allayed by Oliver and the team who were excellent throughout, they far exceeded our expectations.
Hi David, Thank you for your great review. We're delighted to hear that Oliver was able to secure a sale for you and alleviate any concerns you had about selling at auction. All the best - Abi
5/5
TrustpilotFantastic and friendly service!
After the disappointment and headache of my mother in laws house sale collapsing at the last hurdle, it was suggest that auction maybe the route and the recommendation to go with yourselves has paid us very kindly ! I can not fault the customer service, attention to detail and advice from Gary and the team. For someone who has never sold through auction it seemed a bit daunting but we had nothing to fear. The guidance and walking us through the process was second to none. Gary went above and beyond to facilitate our auction lot as we live nearly 3 hours away. I can not fault the service we have received at all. Thank you for everyone’s efforts !!!
Hi Nadine, thanks for your wonderful feedback. We're so happy to hear about your experience selling with Gary and the East Anglia team. All the best - Abi
5/5
TrustpilotSmooth operation and extremely helpful!
The overall service from initial home visit to auction ran very smoothly. I was kept up to date with all activity all the way to the auction date. The communication and advice received from Dan and the team was extremely helpful. I would have no issue recommending Auction House UK in the future.
Hi Philip, we are really pleased you received excellent service from Dan and the team! Thank you for the recommendation. Best, Auction House
5/5
TrustpilotOh so simple!
Straight forward experience as first time seller. Cathrine was friendly, helpful and efficient. My involvement was minimal (a few easy to complete online forms) and good marketing ensured that the sale price was substantially above the reserve price. Delighted that I chose Auction House North East
Hi Richard, it's great to hear that your first experience of auction was straightforward and that Cathrine in the North East team was helpful! Best, Auction House
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Auction House Lincolnshire, North Notts & South Yorks hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Gainsborough.
