Every review we hold for the West Kirby office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleJust wanted to say a big thank you to both the Sales and the Lettings teams at Karl Tatler especially Cheryl and Nicola at West Kirby Sales and Cat in lettings (and all the other staff involved) for making our house sale as painless as possible. Its never easy selling your home and from the beginning when we first met the manager Chris we were so impressed that he had done his homework on the property even before setting foot in our house to value it!!!! This impressed us no end and we made the decision to choose Karl Tatler Estate Agent to sell our home! So many Thanks! The Smiths
Martin · 4 October 2022
Agent replied · 31 May 2023
Fabulous review Martin, it means such a lot to everyone involved. Thank you for taking the time to leave it.
★★★★★ 3/5
GoogleWe have just bought our bungalow with the help of the Greasby office, Sue is an absolute star as are the ladies who showed us around the Bungalow, their time and patience was very much appreciated.
I did have to think twice before writing the following but I decided I had to as it upset me so much. Jess in the office always made us feel uncomfortable, we felt as if we shouldn’t be disturbing her, I won’t go into every single detail but enough to say when Sue handed us our keys and Jess gave us the Karl Tatler, welcome to your new home card, it wasn’t even our name on the card, when I pointed this out her reply was “oh, I don’t know how I did that” and went back to eating her lunch. This would have been a 5 star review, if our experience with Jess hadn’t been so rude.
Paula · 1 August 2022
Agent replied · 1 August 2026
Good morning Paula, thank you for taking the time to leave your honest review. We are really very sorry to read of your experience. Rest assured, we are looking into this as a matter of urgency. We wish you all the best in your new home.
★★★★★ 5/5
GoogleAbsolutely outstanding service. This estate agent really does have it all sown up. A seamless journey through what is classed as one of the most stressful things you can do. Special thanks to Sue Dermott who has always been highly professional with a friendly personality. Lydia Harrison shone through from the moment the property went live through the viewings we had she was able to secure a great price and keep us updated at all times. I wouldn’t hesitate to recommend this company. Also Joanne in sales progression was super helpful and knowledgeable about the whole stage of the conveyancing process. Well done team Tatler!! Five star ⭐️
Lesley · 1 August 2022
Agent replied · 1 August 2026
Amazing review for the whole team and Jo in sales progression, thank you so much for taking the time to leave it Lesley and your recommendation, it really does mean lot to everyone.
★★★★★ 5/5
GoogleWe chose Karl Tatler based on local word of mouth and our friend's recommendations. I'm incredibly pleased with the service we received from KT for our home sale and new home purchase. Their entire team were a pleasure to deal with and fantastic at each step of the selling and buying process.
Cheryl was highly knowledgeable on the local market and ensured the valuation of our property met our expectations. She photographed our home perfectly and captured every room to its potential. She also had the drawings and details on the market within 24 hours!
Kate was always such a pleasure to speak to and great at arranging all of the viewings. She ensured all of the viewings suited our schedule as we have two very young children. This made the frustrating and stressful part of selling our home so much easier and smoother.
Jennie viewed our house out and I have no doubt she helped sell our home so quickly! She also showed us around our new home and was able to answer all of our questions immediately.
Finally, Amanda demonstrated immense patience and understanding of our situation, i.e selling a home with two young kids. Whether we needed additional information on the property we were buying or us not being comfortable with some of the buyers requests, she took it all in her stride and negotiated everything for us.
I highly recommend them to anyone looking for top-notch real estate services. Their knowledge and expertise combined with their patient approach, made the whole process smooth and successful.
Éadaoin · 29 August 2024
★★★★★ 5/5
GoogleBig thanks to Lydia for her quick and helpful service. I asked her to pass a message on to a buyer, and they called me back almost instantly. Great customer service, thank you!
AClass · 1 February 2026
★★★★★ 5/5
GoogleMark Cannell the Sales Negotiator at Karl Tatler was fantastic from start to finish helping me to sell my Fathers house after he passed away. Mark found a buyer within a couple of viewings and communicated effectively throughout the lengthy probate process, I would definitely recommend their services and would use them again. My only criticism is that once your house has received an offer it is then passed onto a different team so the original negotiator is no longer your main point of contact but I think this is now standard practice across all agents, it wouldn’t put me off using them again just something to be aware of.
Rebecca · 16 February 2026
★★★★★ 5/5
GoogleReally great service right from the very 1st phone call, informative, kept us in the loop at all times. Everyone at Karl Tatler has been amazing from photography to viewings ect all really great thank you so much for making it as stress free as possible. Especially Clare, Hannah & Vicki
Thank you all x
Victoria · 24 March 2024
Agent replied · 29 October 2023
Hi Victoria, thank you very much for taking the time to leave us a review. I'm glad our West Kirby team could guide you through the process and made it all as stress free as possible.
★★★★★ 5/5
GoogleWe used the Greasby branch for our house sale and cannot fault the process.
Sue was really helpful with getting our home valued and it went live shortly after!
We have then dealt with Jessica for our viewings and offers and she has been amazing through the process. We had an offer within 24 hours of listing! Jessica has also been on hand with any queries we’ve had following our offer.
Would highly recommend them.
Sian · 1 August 2022
Agent replied · 1 August 2026
Thank you for your recommendation, 5* review and your wonderful comments Sian for Sue and Jess.
★★★★★ 1/5
GoogleDisappointed with the service and subsequent handling of my data. We approached Karl Tatler for a letting valuation of our property in August 2025. …
A · 18 July 2026
Agent replied · 1 August 2026
Hello,
We’re very sorry to hear this and completely understand your frustration. Please email our Managing Director, Andrew Schofield, at Andrew.Schofield@KarlTatler.com so we can look into this and ensure your contact preferences are updated.
★★★★★ 5/5
GoogleReally impressed with all the team at Karl Tatler. They never leave you in the dark and keep in constant touch (or as much as you feel needed) and never felt like a burden. Excellent service. Mark in particular was really transparent and pushed for the best selling price I could get.
Jack · 20 August 2026
★★★★★ 5/5
GoogleDelighted with the way Karl Tatler’s West Kirby office managed the sale of my late father’s property. I felt supported and in safe hands from start to finish. Excellent customer service, great team of staff in both West Kirby and head office. Special thanks to Clare Goodwin, Kate Griffiths and Tracey Rice
Clare · 24 March 2024
Agent replied · 26 July 2023
Hi Clare, thank you so much for taking the time to share your experience with us. It's feedback like this that makes the work we do so worthwhile!
★★★★★ 5/5
GoogleVery professional estate agent . The best in class and the detail of properties for sale exceeds anyone else . Staff are amazing , always professional and proactive.
Nothing has been too much trouble when I have asked for updates , changes etc
Couldn’t recommend the Greasby office staff any higher. Thank you so much to Jess, Nia and Sue
S · 1 August 2023
Agent replied · 1 August 2026
Hi Susan! A huge thank you for taking the time to leave us a review. Your feedback is essential for us to keep improving.
★★★★★ 5/5
GoogleI only dealt with the West Kirby office fairly briefly in the process of viewing a house and making an offer but everyone I spoke to was very friendly, helpful and efficient, and the accuracy of the listing was good. (Thank you for including metric measurements, unlike some other agents!)
Rich · 9 July 2026
★★★★★ 5/5
GoogleThis is the third time that I have used KT Greasby and each time I have received excellent service. The team are very proactive and have kept me updated regularly. I have been guided through what is potentially a very stressful time with relative ease. Thank you so much to Lydia, Sue, Elle, Ellie and Jess (apologies if I've missed anyone!) Highly recommended 👍🏻
Michelle · 1 August 2022
Agent replied · 1 August 2026
Amazing to read that you have used Karl Tatler Greasby several times and how proactive they have been for you. Thank you for leaving your lovely review Michelle.
★★★★★ 5/5
GoogleExcellent service from start to finish. Communication good. Real team effort. Rachel took excellent photos and ensured house looked it's best. West Kirby team excellent at booking and viewings. Kerry in progression was proactive in completing a frustrating sale.
Thanks for your professionalism and would recommend
Julie · 16 November 2025
Agent replied · 24 March 2026
Hi Julie,
Thank you for your kind review and recommendation. We’re pleased to hear the team provided such a professional service throughout, and we’ll be sure to pass your feedback on to Rachel, the West Kirby team, and Kerry.
Best wishes,
Karl Tatler Estate Agents
★★★★★ 5/5
GoogleWe have had a very positive experience working with the West Kirby team. Our 4 bed semi-detached house achieved a good number of viewings from quality potential buyers during late September/early October and by mid October we accepted an offer which we are very happy with, after a number were received. We have found everyone in the KT team to be professional, friendly, and very service oriented, and the advice at every stage, from valuation to handling offers, demonstrated excellent knowledge of both the process and the local area and market.
Laura · 16 September 2024
Agent replied · 29 October 2023
Hi Laura, thank you so much for taking the time to leave us a review! We are over the moon our West Kirby team could assist you with the process, should you need anything else, don't hesitate to give us a call.
★★★★★ 5/5
GoogleI cant recommend Sue, Nia & Lydia, from the Greasby team enough. Sue gave us great advice and was super helpful in her guidance on selling Dads house. It sold in a couple of days! Lydia and in particular Nia were great communicators and nothing was too much trouble. Thank you ladies.
Helen · 1 August 2023
Agent replied · 1 August 2026
Hi Helen! Thank you so much for taking the time to leave us a review, we are very lucky to have such an amazing team in Greasby.
★★★★★ 5/5
GoogleI recently decided to put a property on the market and was expecting it to be a rather stressful experience. Not so! Jamie and Caleb were lovely,smart and professional. A week after I first approached Karl Tatler I had offers, one of which I have accepted. I would highly recommend!
Jackie · 1 August 2023
Agent replied · 1 August 2026
Good morning Jackie! Firstly, thank you so much for taking the time to leave a review for us. The guys in Heswall are thrilled reading your feedback and we are very glad we could make the process stress free for you.
★★★★★ 5/5
GoogleI am delighted with the service from the whole team at Karl Tatler, in particular Vicki in the West Kirby branch. At every point they have been proactive with my offer and kept communication open about the sales progression. It's been a pleasure to work with them and I look forward to buying another property through them very soon.
Michelle · 18 October 2024
★★★★★ 5/5
GoogleAll the staff at Karl Tatler have been so helpful, especially Nia. The service has been fantastic, from booking appointments, follow up calls and keeping us updated along the way. Nia is an absolute credit to your company, nothing was too much trouble. A huge thank you Nia.
Ilona
Ilona · 1 August 2023
Agent replied · 1 August 2026
Hi Ilona, Thank you very much for the review, I know Nia will be thrilled reading your feedback!
★★★★★ 5/5
GoogleMark and the team at Karl Tatler have been fantastic. Communication with the office has been faultless from start to finish. The while team is very professional and personable. I would definitely recommend.
Lisa · 24 August 2025
★★★★★ 5/5
GoogleA big thank you to the Karl Tatler team, especially Kerry, for the support and the professional service they have provided in selling our family home.
PS · 1 November 2025
★★★★★ 5/5
GoogleFrom our first viewing through to the completion of the purchase the team at the Greasby office have provided the best, friendly and very professional service. Tracey Rice the Sales Progressor has been brilliant and kept in touch at all stages of the purchase. Thank you.
I would have no hesitation in recommending Karl Tatler estate agents.
Dawn · 1 August 2022
Agent replied · 1 August 2026
Lovely mention for Tracey and a wonderful review for the Greasby office Dawn. Thank you for your 5* recommendation too.
★★★★★ 5/5
GoogleThank you to the wonderful team at Karl Tatler, Greasby, Sue Dermott, Nia, Jess, Lydia, Ellie and Gill. A special thank you to Nia, who was always calm and professional at ALL times, she always went that extra mile, in helping us to sell our house.
Heather · 1 August 2023
Agent replied · 1 August 2026
Hi Heather, a huge thank you for taking the time to leave us a review! I know the team in Greasby will be thrilled reading your feedback.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.