Trusted Agent profile · West Kirby

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Karl Tatler Estate Agents West Kirby reviews

4.7

★★★★★ Excellent

245 reviews across 1 platform

9 Banks Road, West Kirby, CH48 0QX

Karl Tatler Estate Agents's office in West Kirby, at 9 Banks Road, is rated 4.7 out of 5 across 245 reviews on 1 platform, including 245 Google reviews rated 4.7.

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4.7 / 5

245

Reviews on Google

This office

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Reviews

Every review we hold for the West Kirby office, from every platform, shown as written. First names only.

1/5

Google

Travelled almost 40 mins for 2 viewings, intended to take the evening to consider which to offer on as liked them both. Contacted by Mark a couple of hours later wanting to know how I’m proceeding, saying the vendors from one want to make a decision as already had one offer. Explained I was still thinking it over but leaning toward the one they want a decision how. I had some qus on a couple of matters (mainly because there was conflicting information on the listing and what Mark was now saying). I wanted these put to the vendor. Mark initially said he would ask. Then told me to call by 10am the next day if I wanted to offer? I emailed to thank them for showing me but I would take myself out of the running as it’s not the right conditions for me to make an offer in. No response to this. Two working days later, the property in question has the price slashed by £40k?? I can only infer this was a dirty high pressure tactic from Mark to get me to panic offer after 2 hours, which backfired. Disgraceful, time wasting behaviour considering I had travelled for viewings. The one star is for Jenny the viewing agent who is a pleasure to view with

Bunny · 5 October 2026

5/5

Google

We had a very good experience with Karl Tatler West Kirby Office , we found the team professional and polite. We had lived in our house for over 30 years, the thought of moving was daunting. We needed advice on how to begin the process. Mark and Chris were approachable, they listened to our concerns. Mark organised viewings and kept us informed throughout. He was on hand to answer any questions. We also appreciated the support and updates from Louise in the Progression team. We highly recommend the West Kirby team.

Lesley · 16 February 2026

Agent replied · 24 March 2026

Thank you, Lesley, for your kind review. We’re delighted to hear that Mark, Chris and Louise were able to support and guide you through what can be a daunting process. Your recommendation means a lot to the West Kirby team, and we wish you all the very best in your new chapter.

5/5

Google

The team at the West Kirby office were fantastic from start to finish, especially Mark, who apart from being a Man Utd fan, was absolutely fantastic. With what could have been a tricky move to make happen at certain parts, Mark helped steer the ship in the right direction for all parties to complete with minimal stress and fuss. This is the 2nd time we have used Taltler’s to move and to purchase and would definitely recommend and use again in the future 👍

Richie · 28 August 2026

5/5

Google

Liz showed us around a Meols property. She is a gem, she has a lovely,professional and emotionally warm manner and clearly loves her job. She was professional and knowledgeable and took time to help us see what the property had to offer. She even took a video of said property so we could view it again. Karl Tatler' manager Chris is also a gem and spent a great deal of time visiting our house and went through the process of buying and selling in an easygoing way that helped alleviate some of our fears. We recommend them without reservation . Well done guys and many thanks. T and S B

Sheila · 30 June 2026

5/5

Google

Macy was absolutely fantastic throughout both the sale of our home and our onward purchase. From start to finish, she was professional, proactive, and incredibly supportive during what can often be a very stressful process. Her communication was excellent, always keeping us informed. What really stood out was how approachable and reassuring she was. Nothing ever felt like too much trouble, and she genuinely cared about getting the best outcome for us. Thanks to her hard work and dedication, the whole experience was far smoother than we could have hoped for, and everything went through in around 8 weeks! We’re extremely grateful for all of Macy’s help and would highly recommend her to anyone buying or selling a home.

Lydia · 1 June 2026

5/5

Google

"We cannot recommend Jess Slater enough at Karl Tatler .From our initial contact we knew we had made the right decision , she is the epitome of professionalism, incredibly knowledgeable about the local market, the housing market as it goes through changes and provided sound advice that made us feel confident in our decisions. Her communication was top-notch, always prompt and responsive. We felt she went above and beyond to ensure a smooth, stress-free experience. We felt valued by her and having her contacting us with updates and advice always made us feel that we were important to them as a company .If you are looking for a dedicated and trustworthy agent, look no further. We spoke also with Katherine , Macy and Lydia who ensured our communication was passed on and actioned.They make a fabulous team and we are so grateful to Jess for being so approachable and making us feel confident in the process and for her selling our home so quickly and easing us through the process .

Janice · 1 May 2026

4/5

Google

Karl Tatler estate agent in West Kirby were so. very helpful when it came to buying one of their properties. Kate Griffiths in the “front of house”was exceptionally professional and so friendly. She arranged our viewings, started the ball rolling over negotiations with enthusiasm and respect. My wife and I were always treated as valued clients. Even handing over the keys was done with panache! Kate and her front of office team are highly recommended by me for buying or selling. Nothing was too much trouble. TKU.

Graham · 16 February 2026

5/5

Google

My fiancé and I have been working with Ben Bedford in the Greasby office over the past year to find a house and honestly can’t recommend him highly enough. Ben has been a great mortgage broker, really helped us understand the process, and his advice has been very helpful. It’s obvious Ben cares for his clients and wants them to get the best possible outcome! If you’re unsure and need some guidance in the property market, Ben’s your guy, very knowledgeable, professional and really easy to deal with.

Ryan · 1 February 2026

5/5

Google

I have been so impressed by the dedication, expertise and support from the whole team at Katl Tatler and particularly Kate and Mark on the sales team. Very professional, efficient and friendly throughout. I really appreciated the level of communication and feedback that kept me in the loop at all times. Highly recommend.

Elaine · 8 July 2026

5/5

Google

Amazing service from start to finish! We honestly can’t thank Suzanne enough for everything she did for us during our home purchase. She was absolutely amazing at coordinating between the two solicitors, not an easy job by any means!! Suzanne handled it all so calmly and professionally. We were kept updated every step of the way, which made the whole process so much smoother and a lot less stressful. Thanks to Suzanne , things moved quickly and we actually enjoyed the experience of buying our new home! She’s an absolute credit to Karl Tatler and we’re so grateful for all her hard work.

Lauren · 1 November 2025

5/5

Google

Thank you Vicki for the viewing today. The whole experience was really positive, friendly, professional, and so helpful. I really appreciated the time you took to answer all my questions, and come up with some excellent suggestions for the property, which I would never have thought of. Would highly recommend.

Winston · 25 June 2026

5/5

Google

When we put our house on the market, Lydia was the main person of contact, and continuously worked really hard throughout to obtain a sale. She was very proactive, contacting potential buyers, to promote the positive aspects of our home. Lydia displayed a high level of professionalism throughout, keeping us updated regularly and giving us helpful advice. We would like to thank her and all the Greasby team for all their hard work.

David · 1 December 2025

1/5

Google

The Greasby Branch is very poor to say the least. They showed all the wonderful statistics of how they are the best. As soon as I signed the agreement it all changes, sales executive that was given to us (Jess) was useless and got one viewer the time it was with them. Handed over at one stage to a young gentleman who managed to get two. Went in sit with Jess to see why it's not moving as we had put an offer on another property. She said its priced a bit high (was their evaluation not mine) so I lowered it. Had made the decision they price high as their fees are the highest on the wirral, went it to give them written notice of 14 days as per their contract. Offered Jess the letter she we don't need that will enter into system. So the first day we put it on the market with another estate agent we get a call from Noah saying we were in breach of contract, why you may ask? Jess had not entered anything on the system. I work a lot with companies on Voice of the customer (VOC) They simply don't understand it. Trying to send an email to Karl Tatler himself is some what difficult for obvious reasons, but I will find a way. Quite simple if want proper customer service don't use Karl Tatler

John · 1 August 2025

5/5

Google

I would like to thank Mark and the team at Karl Tatler, West Kirby. He was able to get our house sold and negotiate the sale of a new property all in a timely manner. Mark and the team kept us updated through every stage and he couldn't of made it easier. I wouldn't hesitate in using Karl Tatler again for buying or selling a property. Thank You !

Mike · 16 September 2024

Agent replied · 29 October 2023

Hi Mike, a huge thank you from all at Karl Tatler for taking the time to leave us a review. We really appreciate it.

5/5

Google

5 stars to Mark in the West Kirby branch. Mark was great at getting viewings, was transparent and set realistic expectations from the start. It felt like Mark really understood our position and worked really hard to get our sale. Thank you to the sales team in WK, Chris and Nichola

Nichola · 24 February 2026

5/5

Google

We sold our house through Tatler in Little Sutton and are in the process of purchasing a house from Tatler in Greasby. Absolutely totally professional service. Everything was carefully explained and we were hand held by Nia from the first viewing to the Sale Agreed. Extremely professional service all the way through. Karl Tatler Estate Agents have made our sale and purchase experience (almost) stress free.

Craig · 1 August 2024

Agent replied · 1 August 2026

Hi Craig, a huge thank you for taking the time to share your experience with us. We really appreciate it.

5/5

Google

Moving home is one of the top three stressors in today's world. But we have to say, Karl Tatler in WK go a real long way to making what can be a difficult time a whole lot easier. Our experience has really been like having a 'friend in the business'. Right from the initial approach to them, listening to their advice, finding support at every stage of our sale, we have been confident that it's in safe hands. Communications have been swiftly answered, and all the relevant parties have been coordinated for a smooth transition. We're absolutely happy to give 5 stars and ten out of ten!

Nick · 30 June 2026

5/5

Google

We have just completed our Sale with the Karl Tatler Greasby branch and the experience was brilliant. Their advice, guidance and hard work made selling our first home so seamless. Kath, Macy, Lydia and Jess went above and beyond. Kerry in Sales Progression kept us up to date every step of the way and we were just so impressed with how on it she was. Thank you!

Brittanny · 1 August 2025

1/5

Google

What does it take to get these people off your back? They don’t understand subtleties and even when you say you will get back to them once a difficult and stressful family situation was over, they continue to send text after text and the same with emails. They do not listen to the potential client and will do anything to get a sale, even if that means way over valuing your property. Would advise anyone to avoid if they don’t want to be continually harassed.

J · 29 August 2025

Agent replied · 10 November 2024

Hello JF, I’m sorry you felt we were too frequent in our approach to contact you. I will be sure to share the feedback with our managers and should you like to discuss the matter further then please don’t hesitate to drop an email to Andrew our operations director .. andrew.schofield@karltatler.com

5/5

Google

I was so impressed with Karl Tatler. Nothing was too much trouble for Lydia who dealt with the sale of our property. Lydia kept all of her colleagues as well as ourselves in the loop almost on a daily basis. Always on hand for any queries or Advice. Our house sold in only 4 weeks. Lydia and the team at Karl tatler were very personable, reassuring and confident. Thank you so much for your time, care and professionalism

Sharon · 1 August 2023

Agent replied · 1 August 2026

Hi Sharon, thank you very much for taking the time to share your experience with us. We are very lucky to have Lydia as part of our amazing team in Greasby.

5/5

Google

My experience of Karl Tatler West Kirby was excellent and began with the wonderful Gill, who arrived on time and showed me the property I wanted to buy. Gill was very professional and gave me excellent advice, including things I’d forgotten to think about! My next experience was with Rob at the office, who was extremely professional and helpful. His friendly tone put my mind at ease throughout the initial stages. I can heartily recommend working with Karl Tatler if you want to buy or let a property (I also rented a property from them too)

Samantha · 4 October 2022

Agent replied · 31 May 2023

Thank you for leaving such a fabulous review Samantha; Gill and Rob especially will be delighted. Glad to know you can recommend on both our letting and buying services too.

5/5

Google

It is with great pleasure I leave this review for the team at West Kirby. They have been fantastic in selling my father’s home. Chris the Manager, valued the property and Hannah became our Property Manager. When Chris moved branches, Clare was promoted and Cheryl took over from Hannah who went on maternity leave. I mention this, as staff changes can sometimes present challenges, but the West Kirby team were absolutely brilliant. In particular, I wish to highlight Clare, Cheryl and Hannah; their professionalism, communication and listening skills are excellent! They understand what’s important and genuinely care! The two members of staff that undertook the viewings, Jill and in particular Luke were superb! Once we accepted an offer, the Sales Progression team took over and Joanne took the sale forward. She kept us updated on the progress of the sale, liaising with our buyer, their estate agent and solicitor to ensure communication was transparent! Joanne was fantastic! A really difficult situation for me, (selling my father’s beloved home) was handled with sensitivity and care and I would not hesitate in recommending Karl Tatler’s to anyone wishing to sell or buy a property.

Karen · 4 October 2022

Agent replied · 31 May 2023

What a wonderful review Karen, thank you so much for taking the time to leave it and we're really pleased we could assist you at this difficult time.

5/5

Google

I hadn't bought/sold a house in 36 years and was unaccustomed to the procedures etc. After obtaining many valuations/quotes I found Karl Tatler Estate Agent the most accommodating. From the first day I met Clare Goodwin I felt assured in my decision. Clare and her team in the West Kirby office assisted me in every way possible from start to finish. My house went live on the 2nd June 22 and my completion date was the 11th July 22. I honestly cannot praise them enough for the professional manner in which they looked after me every step of the way. I would not hesitate to recommend Karl Tatler agents to extremely highly to everyone. Thank you so much Clare and your team you are all amazing stars

Barbara · 4 October 2022

Agent replied · 31 May 2023

Wonderful to read your review Barbara and so glad we were able to support you with your sale. Thank you for taking the time to leave it and your recommendation.

5/5

Google

I cannot thank the team at Karl Tatler West Kirby enough for making my house selling experience seamless from start to finish. Clare made me feel so reassured when taking the photos of my house & explained each step of the house selling process to me (this was my first time selling a property). I dealt with Tom (who has now left the team) who was equally as helpful & thorough. And latterly anyone else I spoke to was equally as helpful. Kerry in the sales progression team then kept me updated regularly with where we were at on everything solicitor wise. All round top service & I wouldn’t use another estate agent in the future. I am also so happy that they found me my next house too & I'm having the same excellent help with that purchase. Thank you Karl Tatler.

Becki · 4 October 2022

Agent replied · 31 May 2023

What a wonderful review Becki!! Clare and Kerry will be delighted to read your lovely words; so glad we could assist you on your house purchase journey and to also know that you wouldn't use any other agent in the future. Thank you for taking the time to leave your 5*.

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Questions about Karl Tatler Estate Agents West Kirby

How many reviews does Karl Tatler Estate Agents West Kirby have?

Karl Tatler Estate Agents's West Kirby office has 245 reviews across 1 platform: 245 on Google.

What is Karl Tatler Estate Agents West Kirby's rating?

Karl Tatler Estate Agents West Kirby is rated 4.7 out of 5 across all 245 reviews, and 4.7 out of 5 on Google from 245 reviews.

Where is Karl Tatler Estate Agents's West Kirby office?

Karl Tatler Estate Agents West Kirby, 9 Banks Road, West Kirby, CH48 0QX.

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