Every review we hold for the West Drayton office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe recently exchanged on a property sold by Coopers and we were really happy with the service. Interactions are quick and easy and communication is great - being first time buyers we were unsure of the process and Luca took us through everything and kept in touch throughout to make sure things were moving along and all parties were happy with progress.PositiveResponsiveness, Professionalism, Value
Jenny · 25 August 2021
Agent replied
Dear Jenny, Thanks so much for taking the time to leave us a 5 star review, it's great to hear that Luca did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers
★★★★★ 5/5
GoogleThank you Dan & Luca, you've been great & so helpful through the whole process :)
Amy · 30 July 2021
Agent replied
Dear Amy, Thanks so much for taking the time to leave us a 5 star review, it's great to hear that Dan & Luca did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers
★★★★★ 5/5
GoogleHad a great experience viewing a property with Nicola so professional exactly what you would expect from and estate agent always keeping in touch with me updating me on new properties coming up in my price budget, I'm really glad I went with coopers and got to meet lovely Nicola I know she will find me the right property I'm looking for Thank You!
Luke · 24 July 2021
Agent replied
Dear Luke, Thanks so much for taking the time to leave us a 5 star review, it's great to hear that Nicola did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers
★★★★★ 5/5
GoogleCoopers recently assisted with the sale of my one bedroom flat in Eastcote. The service we received from the whole team and Oliver in particular was excellent. Always available to answer questions and proactive in chasing other parties when needed. Thank you for all your help!
Amy · 6 August 2023
Agent replied · 27 August 2023
Hi Amy, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Oliver at our Ruislip Manor office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
★★★★★ 5/5
GoogleThank you to Luca, professional and responsive. Extremely helpful. Gave great informative advice. Easy and quick communication.
Prov · 25 March 2021
Agent replied
Thanks so much for taking the time to leave us a 5 star review, it's great to hear that Luca did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers
★★★★★ 4/5
GoogleLuca was very helpful from arranging viewings to under offer stage..i would recomend his service
Prayash · 1 August 2021
Agent replied
Dear Prayash, Thanks so much for taking the time to leave us a 5 star review, it's great to hear that Luca did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers
★★★★★ 4/5
GoogleGood and professional services, thank you Ryan Coleman.
Hasssan · 30 July 2022
Agent replied · 30 July 2023
Hi Hassan, thanks so much for taking the time to leave us a 4 star review, it's great to hear that Ryan did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers
★★★★★ 5/5
GoogleRyan is professional and responsive!
Great service always.
Pooja · 30 July 2022
Agent replied · 30 July 2023
Hi Pooja, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Ryan did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers
★★★★★ 5/5
GoogleIn the process of buying a house through Coopers Ruslip, Luca has been extremely helpful and responsive
Kaanu · 23 January 2021
Agent replied
Dear Kaanu, Thanks so much for taking the time to leave us a 5 star review, it's great to hear that Luca did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers
★★★★★ 5/5
GoogleWe had Alfie show us round a property, and we had a great experience. He was knowledgeable about the area and the house and was able to answer all our questions. Thank you for you time!
Jessica · 20 February 2024
Agent replied · 19 June 2024
Hi Jessica, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Alfie at our Ruislip Manor office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
★★★★★ 5/5
GoogleThanks to David and the team for being so professional, friendly and supportive as we stepped out into the new world of being a landlord.
Nazia · 22 June 2015
Agent replied · 19 June 2024
Thank you for your review. We are pleased that we could help you with the letting of your property. If you ever need any help or advice please do hesitate to contact us. Best regards all at Coopers.
★★★★★ 5/5
GoogleI’ve had a few viewings with Alfie now and each one has been great, gives you your space and is very knowledgeable about each property …
Rohan · 22 August 2024
Agent replied · 24 August 2024
Hi Rohan, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Alfie at our Ruislip Manor office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
★★★★★ 5/5
GoogleViewed number of houses with Coopers Residential,
Communication and responsiveness was adequate and pleasant
Left impression of the proper service and approach to customers
Would recommend
A · 22 August 2024
Agent replied · 24 August 2024
Hi, thanks so much for taking the time to leave us a 5 star review, it's good to see that our Team at our Ruislip Manor office did such a good job for you. Wishing you all the best for the future. Thanks again, Coopers Estate Agents
★★★★★ 5/5
GoogleThanks to David and the team for being so professional, friendly and supportive as we stepped out into the new world of being a landlord.
Nazia · 11 December 2014
Agent replied
Thank you for your review. We are pleased that we could help you with the letting of your property. If you ever need any help or advice please do hesitate to contact us. Best regards all at Coopers.
★★★★★ 5/5
GoogleLuca was very helpful and friendly in viewing and putting in offers. Highly recommended!
Mark · 24 June 2021
Agent replied
Dear Mark, Thanks so much for taking the time to leave us a 5 star review, it's great to hear that Luca did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers
★★★★★ 1/5
FacebookBecause they deleted my and reviews of other people from Google, I would like to share my experience with Coopers of London and their agent William Delaney here. It has been 7 months since we moved out of one of their properties in Deptford and we have yet to receive our deposit of over £1500. Despite numerous calls and emails, we have not received any satisfactory response or resolution. On the few occasions that William Delaney did answer our calls, he made promises that were never fulfilled. We also spoke with the director Andrew Fagan but to no avail.This lack of professionalism and communication is surprising for a company that prides itself on its awards. It seems as though they are actively avoiding us and not taking responsibility for their actions. After 7 months, we are starting to feel hopeless as no one is communicating with us. This situation has forced us to seek alternative means of communication as it seems like they are unwilling to engage with us in a professional manner. This way I would like to warn everyone, who is about to pair with this company, as this behaviour could be devastating to someone in the future. Really disgusting….
Terezie · 24 March 2023
★★★★★ 5/5
GoogleI would like to thank Luca and Daniel for their helpful and fantastic service.
Thushanan · 25 April 2021
Agent replied
Dear Thushanan, Thanks so much for taking the time to leave us a 5 star review, it's great to hear that Luca & Daniel did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers
★★★★★ 5/5
GoogleI am in the process of buying my first property and I am amazed with help and support Luca has offered. He is amazing person who has guided me step by step. I wish him best. Hopefully Luca will continue to help and I will be able to close the sale soon and move in my new hone with positivity.PositiveResponsiveness, Professionalism
Vidhu · 20 June 2021
Agent replied · 19 June 2024
Dear Vidhu, Thanks so much for taking the time to leave us a 5 star review, it's great to hear that Luca did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers
★★★★★ 5/5
GoogleViewed properties in the Ruilslip area with Alfie who was very engaged and knowledgeable of the properties we were viewing and provided a good insight into the buying process as a whole
Aaron · 21 March 2024
Agent replied · 19 June 2024
Hi Aaron, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Alfie at our Ruislip Manor office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
★★★★★ 5/5
GoogleNicola was just fab. Professional and friendly. She was extremely helpful and made my life that much easier.
Lucy · 12 August 2019
Agent replied
Dear Lucy, Thanks so much for taking the time to leave us a 5 star review, it's great to hear that Nicola did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers
★★★★★ 4/5
GoogleThank you Coopers for dealing with the most horrific house sale I have ever been involved with. Your professionalism, communication at all stages and patience in my most stressful time helped us all in achieving a closure on sale. Left to me, the buyer would have been history and we'd be right back at the start. Cannot thank you enough, the fantastic team for your help and commitment throughout.
Cristian · 14 January 2017
Agent replied
Thank you also for this review Lee. Best wishes, Coopers Residential.
★★★★★ 5/5
GoogleI interacted mostly with Luca and Dan in Coopers. They were very helpful and provided fantastic support throughout the completion process. Luca , particularly was very helpful showing us the property , negotiating on our behalf and resolving queries with the Seller, while Dan helped us with speeding up the completion process. I would definitely recommend CoopersPositiveResponsiveness, Quality, Professionalism
Walter · 20 June 2021
Agent replied · 19 June 2024
Dear Walter, Thanks so much for taking the time to leave us a 5 star review, it's great to hear that Luca & Daniel did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers
★★★★★ 5/5
GoogleI highly recommend Coopers Residential, been with them for over two years now. Absolutely brilliant service from Ryan Coleman, he is always eager to help, quick and attentive with his responses as well as doing all he can to make the renewals process as smooth as possible. Have had no complaints.PositiveResponsiveness, Professionalism
Evelyn · 20 June 2022
Agent replied · 19 June 2024
Hi Evelyn, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Ryan did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers
★★★★★ 5/5
GoogleHouse not completely sold yet, but the team at Coopers have been excellent in communication, and getting viewings, although I know its a team effort my special thanks goes to Luca whose been taking the lead in my sale. thanks guys, job well done to date, now lets complete.PositiveResponsiveness
Susan · 25 August 2022
Agent replied
Hi Susan, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Luca did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers
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