Every review we hold for the West Drayton office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleEveryone knows purchasing a house can be stressful but Nicola Lamb made the experience a thoroughly pleasurable one with her kindness, calm manner and exemplary communication skills. I found her so incredibly helpful and would highly recommend Nicola and Coopers.
Chloe · 20 October 2019
Agent replied
Dear Chloe, Thanks so much for taking the time to leave us a 5 star review, it's great to hear that Nicola did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers
★★★★★ 4/5
GoogleAlfie gave us a quick viewing. He was polite and obviously learning. It would be good if he asked a few more questions to find out why we were interested in this property so he could then provide further relevant information about the area etc but overall a kind and friendly chap.
Brucie · 20 April 2024
Agent replied · 19 June 2024
Hi Brucie, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Alfie at our Ruislip Manor office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
★★★★★ 5/5
GoogleNicola has been amazing, every step of the way!! She has kept us up to date throughout the process and always gives us the best advice. I would highly recommend Nicola and Coppers for their excellent services. Thank you!
Emma · 5 November 2019
Agent replied
Dear Emma, Thanks so much for taking the time to leave us a 5 star review, it's great to hear that Nicola did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers
★★★★★ 5/5
GoogleExcellent service from coopers
A special thanks to Greg for guiding me throughout my purchase
Overall a happy customer
Sohil · 1 April 2023
Agent replied · 30 July 2023
Hi Sohil, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Greg did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers
★★★★★ 5/5
GoogleWe had the pleasure of working with Alfie-Nico Diaconu who has been extremely helpful with all our questions as first time buyers! He has been an absolute delight to work with and he was so helpful during our viewing! We feel in safe hands with Alfie-Nico Diaconu. Fantastic communication!
ABSOLUTE SUPERSTAR!
Pooja · 20 April 2024
Agent replied · 19 June 2024
Hi Pooja, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Alfie at our Ruislip Manor office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers
★★★★★ 5/5
GoogleCoopers and Greg Bayley in particular were so patient with all the queries and the follow ups. He was always checking things and giving an update on where we were in the process of purchasing. Thank you so much for your help and efforts!
Jeya · 22 August 2024
Agent replied · 24 August 2024
Hi, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Greg at our Ruislip Manor office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
★★★★★ 5/5
GoogleI am in the process of selling a property with Coopers and from the outset of the initial phone call to the viewing and securing a sale, the service from Oliver and Luca and the wider team has been exceptional. They are professional at all times and sensitive to the circumstances for which I am selling the property. They are an extremely efficient team and I would highly recommend anyone selling in the area to speak with Coppers first. First rate service.PositiveResponsiveness, Quality, Professionalism, Value
Rhona · 20 June 2021
Agent replied · 19 June 2024
Dear Rhona, Thanks so much for taking the time to leave us a 5 star review, it's great to hear that Oliver & Luca did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers
★★★★★ 5/5
GoogleJust wanted to say big thank you to Nicola had a viewing with her on Monday, She was so great an polite will definitely be using her services in the future.
Kirk · 22 July 2021
Agent replied
Dear Kirk, Thanks so much for taking the time to leave us a 5 star review, it's great to hear that Nicola did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers
★★★★★ 5/5
GoogleDaniel Gibson was great, he kept us up to date, communicated well, helped us when we had queries or issues to resolve, overall was great to work withPositiveResponsiveness, Quality, Professionalism, Value
Danny · 20 June 2021
Agent replied · 19 June 2024
Dear Danny, Thanks so much for taking the time to leave us a 5 star review, it's great to hear that Daniel did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers
★★★★★ 5/5
GoogleDealt with Luca for a purchase of a property. Very professional and kept us updated, was also very accommodating with our requests. Fingers crossed the purchase goes through till the end.PositiveProfessionalism
Tian · 20 June 2021
Agent replied · 19 June 2024
Dear Tian, Thanks so much for taking the time to leave us a 5 star review, it's great to hear that Luca did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers
★★★★★ 5/5
GoogleDespite a somewhat tricky process, Greg and his colleagues worked tirelessly to get the deal through. Without Greg’s support and guidance the move would have definitely fallen through. We couldn’t be happier to be finally moving to our new home. Thank you!
Kieran · 22 August 2024
Agent replied · 24 August 2024
Hi Kieran, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Greg at our Ruislip Manor office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
★★★★★ 5/5
GoogleLuca was fantastic and provided great support in helping us secure our next investment, with prompt informative responses. We look forward to working with Coopers on many more opportunities.PositiveResponsiveness, Professionalism
Ravi · 20 June 2021
Agent replied · 19 June 2024
Dear Ravi, Thanks so much for taking the time to leave us a 5 star review, it's great to hear that Luca did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers
★★★★★ 5/5
GoogleSelling a property during the pandemic wasn't easy but Luca & his colleagues were supportive and always on hand to answer any queries.
Although it took a while to get our buyer (we lost a couple of buyers, one due to cladding certificate issues on their flat & another lost his job due to Covid!)
Coopers persevered and we are happy to say contracts exchanged without much delay due to the Solicitors workload & stamp duty deadlines.
P · 30 July 2021
Agent replied
Dear Pam, Thanks so much for taking the time to leave us a 5 star review, it's great to hear that Luca did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers
★★★★★ 3/5
GoogleI have mixed feelings about this agency.
The overall outcome was good - we managed our move after a very stressful few months, and for that I am grateful.
After our initial sale falling through, we then accepted a low offer on the premise that they were to relay to the buyer that this had to be a quick sale - it was anything but, and there were issues right up until exchange.
Biggest thing was mainly lack of communication between us and the agency, and also the agency between themselves. We would often have calls from separate people saying different things, or one had clearly been left in the dark about something - which was very confusing when trying to establish where we were in the process.
We lost trust when they wanted to tell our forward agency that we had accepted an offer when we hadn't received any offers (AKA lie). We don't work on lies, its not our style. It made me question their integrity. We had a good relationship with the forward chain agencies because we were upfront throughout the entire process - a certain member of Coopers staff could have cost us our dream house if it was left to them.
I am not going to name and shame the less helpful agents, but on a positive note I would like to commend Oliver who I found to be honest and reliable.
Diana · 25 November 2020
Agent replied
Hi Diana, Thanks for taking the time to leave us your feedback. I'm sorry that you have mixed feelings about our service following your dealings with the Ruislip Manor branch. I have spoken to the team and they have assured me that although your sale was temperamental and stressful for you, everything they did was in your best interests and to ensure your property was sold and that there were no lasting effects to your onward purchase. I can assure you that Coopers is built on good people acting together with integrity for the best possible outcome of our clients, I'm sorry you don't feel like you saw this during your sale. Thanks Coopers
★★★★★ 5/5
GoogleThank you Coopers. Being a first time buyer was daunting but Coopers held my hand through the whole process. Daniel was my main point of contact. I will not hesitate in recommending them.
Emma · 15 August 2020
Agent replied
Dear Emma, Thanks so much for taking the time to leave us a 5 star review, it's great to hear that Dan did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers
★★★★★ 5/5
GoogleThanks to Matthew Williams any issues dealt with quickly!
M · 24 September 2023
Agent replied · 30 September 2023
Hi, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Mathew at our Hillingdon office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
★★★★★ 5/5
GoogleAmazing service, very professional, and prompt response.
Big thanks to Matthew Williams.
Riccardo · 20 June 2023
Agent replied · 19 June 2024
Hi Riccardo, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Matthew did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers
★★★★★ 5/5
GoogleWent on a viewing with Alfie Diaconu and he was very helpful.
Molly · 22 August 2025
Agent replied · 22 January 2025
Hi Molly, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Alfie at our Ruislip Manor Office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
★★★★★ 5/5
GoogleI want to say thank you to Ryan and Molly for their patience and polite response, which made me feel that the service of this agency is first-class.
Freya · 30 July 2021
Agent replied · 30 July 2023
Dear Freya, Thanks so much for taking the time to leave us a 5 star review, it's great to hear that Ryan & Mollie did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers
★★★★★ 5/5
GoogleI chose Coopers because of all the agents who came to the property they were the most sensitive to the circumstances and the most professional in their interaction with myself and my brother. We were not disappointed in our choice. Unlike other agents we spoke to they were never pushy while we delayed making up our mind when to put the property on the market and which agent to use. They were honest in their appraisal of the value of the property and put together an excellent profile of the property we were selling. They kept in touch throughout and once the sale had been agreed kept me informed of progress. I liaised mostly with Daniel who was always cheerful, helpful and patient and always sensitive to the circumstances as the sale was due to the death of a parent.
Eileen · 30 July 2020
Agent replied · 30 July 2023
Dear Eileen, Thanks so much for taking the time to leave us a 5 star review, it's great to hear that Daniel did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers
★★★★★ 5/5
GoogleLuca and the team have done a thoroughly professional job in selling my property for the asking price within two weeks. Good communication, professional approach and highly recommended.
Hugh · 8 July 2021
Agent replied
Dear Hugh, Thanks so much for taking the time to leave us a 5 star review, it's great to hear that Luca did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers
★★★★★ 5/5
GoogleI want to say thank you to Ryan and Molly for their patience and polite response, which made me feel that the service of this agency is first-class.
Freya · 20 June 2021
Agent replied · 19 June 2024
Dear Freya, Thanks so much for taking the time to leave us a 5 star review, it's great to hear that Ryan & Mollie did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers
★★★★★ 5/5
GoogleVery friendly and easy to talk to you and very efficient
Mary · 22 August 2025
Agent replied · 9 November 2024
Hi Mary, thanks so much for taking the time to leave us a 5 star review, it's great to hear that the Team at our Ruislip Manor Office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
★★★★★ 5/5
GoogleGreg provided us with an excellent service. Would highly recommend him.
Ross · 22 August 2025
Agent replied · 19 June 2024
Hi Ross, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Alfie at our Ruislip Manor office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
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