5/5
GoogleI would like to say thanks to ketan tailor who help me to rent a property I am very thankful and the whole process was very good and quickly So if anyone like to rent a property please contact ketan Cameron estate agent
Trusted Agent profile · West Drayton
Verified
Cameron Estate Agents West Drayton reviews
★★★★★
1,277 reviews across 4 platforms
Cameron House, 21-23 High Street, West Drayton, UB7 7QG
Part of Cameron Estate Agents, see every office.
Cameron Estate Agents's office in West Drayton, at Cameron House, is rated 4.7 out of 5 across 1,277 reviews on four platforms, including 1,095 Google reviews rated 4.7. It won Platinum in The Trusted Agent 2026 awards, one of two awards Cameron Estate Agents won in 2026.
1,095
Reviews on Google
This office
3
Reviews on Facebook
Business-wide
1
Reviews on Yell
This office
178
Reviews on Trustpilot
Business-wide
Reviews
Every review we hold for the West Drayton office, from every platform, shown as written. First names only.
Google5/5
GoogleThe team at Cameron Estate Agents were fantastic! I recently bought a property through them and the transaction was very smooth. Adam and Ahmed were professional and informative throughout the process. They both were very responsive and provided great service all around. Would highly recommend!
5/5
GoogleHad very good experience in getting a flat for rent, through Cameron. Nicola has been very helpful through out the process till we moved to the new flat. The whole process of finding a suitable home was made very easy for us. Thanks for the service.
Agent replied · 12 June 2024
Thanks for your five star review Manoj, We hope that you enjoy your new home! Best regards, Ketan.
5/5
GoogleI've just moved into a 2 bedroom apartment at station house. Nicola Tadman from Cameron Estate Agents made the move hassle free! She was always ready to answer my questions about the process. Fantastic service!
5/5
TrustpilotI had an excellent experience with…
I had an excellent experience with Cameron. They were incredibly helpful in finding the perfect apartment for me. From the beginning, they listened carefully to my needs and preferences, and they made sure to follow up regularly throughout the process. Their professionalism and attention to detail made the entire experience seamless and stress-free. I highly recommend Cameron to anyone looking for reliable and thorough service when finding a place to live!
5/5
GoogleMichelle Mellars thank you for always responding promptly with out managed property queries. You and the team have always handled our affairs professionally
5/5
GoogleThey are very quick to respond and pick up calls, which is not something I can say for many other estate agents that I've had to deal with in the past. Nicola was very helpful; initially the place I was looking for was no longer available but she called me back as soon as a new listing came up.
5/5
GoogleCouldn’t recommend these guys more. Super professional and simply don’t give up until the deal is done!
5/5
GoogleMatthew has been supportive and helpful throughout the process, always ensuring to be available when needed.
5/5
GoogleMathew was very helpful throughout and was quick to respond to our queries. He was very respectful when going round the property
5/5
GoogleI Viewed a property with Cameron, I spoke to Harry and he was extremely helpful and was very professional throughout our viewing.
5/5
TrustpilotGreat help and support
Working with Ahmad has been a great experience. He dealt with our case really well and was very helpful throughout the whole process despite the issues we had regarding solicitors. He was very patient and supportive. He was always there when we had questions. Great communicator.
5/5
Googlevery professional letting state agent. Thanks Ketan for all your help!
Agent replied · 12 June 2024
Thank you Dr for your review, it is always a pleasure to help you. Ketan Tailor MARLA Lettings Director
5/5
GoogleI had great experience with Cameron , They find right property for me . I was not able to view property physically but they helped me to finalised property remotely . I would recommend Nicola Tadman , she is nice and helpful lady who is available to resolve your query all the time . Over all recommend services
5/5
GoogleKetan was great! Very professional, courteous, supportive and genuine agent. I'm really happy that i have rented out my house through the right agent! Highly recommended!
Agent replied · 12 June 2024
Thank you Namith, it all ran like clockwork and I am pleased to have helped you. Wishing you all the best. … More
1/5
TrustpilotI am Landlord of 56B B...close...Rd
I am Landlord of 56B B...close...Rd, and my name is Amir Ham...d. I am giving this information so the company can easily identify me. I originally had full management letting agreement with Cameron Estate Agents in West Drayton, London, which is currently changed to Rent collect letting agreement. My relationship started with them a year ago. The company has committed following deceptive, arrogant and unacceptable acts (documentary evidence available): 1. Making tenant to switch off the electric water heater (through their engineers) and then reporting “no hot “water in My property. 2. Sending their engineer (they call them sergeants) to my property without my permission under the guise of “emergency” to look at the issue they created themselves purposefully to charge me for the work, through their engineer. I have independent engineer report as proof. I also had informed them. I have emergency insurance. 3. Invoicing me for the visit of their engineer in emergency , while I had emergency insurance 4. Ignoring or not answering my questions in emails when challenged about their tactics and behavior, and diverting real issues through lies and false statements. 5. Over charging me for their commission and making me go through onerous process to claim it back 6. All the above has caused, and is still causing me tremendous distress and financial loss. 7. When I complained their staff and even chief executive behaved in a arrogant way and falsely accusing me of inappropriate behavior rather than reply to my complaint. Then dismissed my claims without reason even when I presented documentary evidence of all above. If they reply to this, you will see the arrogance in their reply and the baseless accusations they make. I am putting this review in the public interest to make them aware in good faith. To all landlords out there who are in business with them, please be vigilant and extremely careful. To all those thinking of doing business with them, do it at your own peril. Judge it for yourself.
Agent replied · 12 June 2024
Sir, Your review is mendacious; your account of the matters referenced are refuted in full and unsupported by any credible evidence. All issues raised by you have been contemporaneously dealt with by the Cameron property management team in minute detail. Despite this you have further escalated matters and have asked for an independent adjudication by TPO, (as is your right) who are yet to rule. For this reason I do not intend to play this out on Social Media. It’s a shame you chose to do the opposite. To also give context, Cameron are ARLA licensed Letting Agents adhering to the highest regulatory standards, have been in business for 28 years, have thousands of satisfied customers and five star reviews. Complaints like yours occur virtually never. I have no further comment and look forward to the TPO handing down their independent, evidence based decision Ketan Tailor Lettings Director MARLA
1/5
TrustpilotIf I could give these horrific agents a…
If I could give these horrific agents a - I would. I lived in the same property for 10 year. I unfortunately couldn’t move as had a drop in income so was trapped with no repairs ever being done on the property there rude almost verging on nasty staff never giving a dam. When I finally moved out because the property got sold I was told I had to have the house professionally cleaned even though the house was sold and not getting rented out again. The new owners had already said they were ripping everything out, I had to spend £390 on getting a house cleaned for carpets and kitchen to be gutted. When trying to get my deposit back they tired billing me for all sorts of petty things again which was at no loss to the previous owner as the house was already sold! Absolutely disgusting creatures who work for this company. The staff there never stay long I think I had a new property manager each year each one seeming worst than that last! If you can rent through any other agent I would strongly advise you do!
Agent replied · 12 June 2024
Thank you for your review Michelle although I must disagree with its content. Upon reviewing our records, I am pleased to confirm that you received 100% of your deposit despite dilapidations being noted on the checkout report. I can also confirm that any repairs reported to our Property Management Team during your tenancy had swiftly been addressed and discussed with yourself. Cameron have been trading for 28 years, are ARLA licensed Agents adhering to the highest professional standards, and are proud to have thousands of satisfied customers & verified five star Google and Allagents reviews.
1/5
GoogleI’m a student at Brunel. It was a very frustrating experience. Had my inquiry taken care of their lettings director. Been communicative and …
Agent replied · 22 March 2026
Dear Chilam, I am sorry to hear of your experience and that you had missed out on the … More
5/5
GoogleThis real estate agency was extremely kind and provided detailed information about most of the things I was curious about, even though this was my first time moving. It was a great help in making the move
Agent replied · 22 October 2024
Thank you very much for your feedback Ketan Tailor MARLA Lettings Director
5/5
GoogleI would like mention Maya Watson as she been so amazing. The whole process from finding the suitable property to finalising the one it was whole amazing. Cameron and its team is very professional and highly experienced.
Agent replied · 22 October 2024
Hi Mansi, we really appreciate your feedback and I am pleased to hear of your positive experience with Maya. … More
5/5
GoogleI wanted to leave a review for Kirsty Padda who conducted my 6 month moving in review in July or so. She was very friendly and took notes of my queries and also reassured me that some things would be looked into to make living at home more …
5/5
GoogleVery professional. Always a pleasure. Special thanks to Saffa Maryam.
Agent replied · 12 June 2024
Many thanks for your review Ketan Tailor MARLA Lettings Director
5/5
GoogleWe’ve lived at a property managed by Cameron for 15 mins and I’ve always had such a positive experience when dealing with them. Kirsty Padda, is our property manager and she is so delightful. Always quick to respond and helps us resolve our issues. I couldn’t sing her praises more.
5/5
GoogleNicola and Ketan made the process so easy, great service!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Awards
The Trusted Agent 2026 results for Cameron Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Cameron Estate Agents West Drayton won ESTAS awards in one year, most recently 2025.
ESTAS winner in one year: 2025.
ESTAS awards by year, 2025
2025 1 Bronze and 1 Best in Postcode ESTAS 2025 winners
- BronzeESTAS 2025: Sales, South East (Herts & Middx)
- Best in Postcode (1)ESTAS Best in Postcode 2025
- UB7 Sales & Lettings (Landlords & Tenants)
Source: ESTAS winners lists, as published, linked by year.
About Cameron Estate Agents West Drayton
Welcome to our West Drayton office. We have been at the heart of the town since The Cameron Group started in 1994, although our current office is not our first. We moved to our present branch in 2017, a more impressive premises in one of West Drayton’s most prominent positions. We believe a High Street office staffed by friendly experts is still an essential part of estate agency. You can’t underestimate how powerful our eye-catching window displays are - many home movers walk in and book viewings on the strength of what they see in our shop front. Being a West Drayton estate agent with a physical branch also means you can pop in and meet the people behind the name. There’s a warm welcome for all, whether you just want some moving advice, are looking for a property for sale in West Drayton or are a current client of ours needing an update.
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Questions about Cameron Estate Agents West Drayton
Has Cameron Estate Agents won any awards?
Yes. Cameron Estate Agents West Drayton won Platinum in The Trusted Agent 2026 awards. It also won Bronze for Sales in South East (Herts & Middx) and Best in Postcode (UB7) at the ESTAS 2025 awards.
