5/5
GoogleCameron estate agents was great during the whole process a special thank you to Matthew for everything 👍🏻 …
Trusted Agent profile · West Drayton
Verified
Cameron Estate Agents West Drayton reviews
★★★★★
1,273 reviews across 4 platforms
Cameron House, 21-23 High Street, West Drayton, UB7 7QG
Part of Cameron Estate Agents, see every office.
Cameron Estate Agents's office in West Drayton, at Cameron House, is rated 4.7 out of 5 across 1,273 reviews on four platforms, including 1,091 Google reviews rated 4.7. It won Platinum in The Trusted Agent 2026 awards, one of two awards Cameron Estate Agents won in 2026.
1,091
Reviews on Google
This office
3
Reviews on Facebook
Business-wide
1
Reviews on Yell
This office
178
Reviews on Trustpilot
Business-wide
Want Cameron Estate Agents West Drayton to help?
Send Cameron Estate Agents West Drayton a message.
About Cameron Estate Agents West Drayton
Welcome to our West Drayton office. We have been at the heart of the town since The Cameron Group started in 1994, although our current office is not our first. We moved to our present branch in 2017, a more impressive premises in one of West Drayton’s most prominent positions. We believe a High Street office staffed by friendly experts is still an essential part of estate agency. You can’t underestimate how powerful our eye-catching window displays are - many home movers walk in and book viewings on the strength of what they see in our shop front. Being a West Drayton estate agent with a physical branch also means you can pop in and meet the people behind the name. There’s a warm welcome for all, whether you just want some moving advice, are looking for a property for sale in West Drayton or are a current client of ours needing an update.
Awards
The Trusted Agent 2026 results for Cameron Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Cameron Estate Agents West Drayton won ESTAS awards in one year, most recently 2025.
ESTAS winner in one year: 2025.
ESTAS awards by year, 2025
2025 1 Bronze and 1 Best in Postcode ESTAS 2025 winners
- BronzeESTAS 2025: Sales, South East (Herts & Middx)
- Best in PostcodeESTAS Best in Postcode 2025: UB7, Sales & Lettings (Landlords & Tenants)
Source: ESTAS winners lists, as published, linked by year.
Reviews
Every review we hold for the West Drayton office, from every platform, shown as written. First names only.
Google5/5
GoogleFrom what I hear, it depends on who you get. From our experience we had Nicola and she was fantastic. Quick to respond and had everything sorted for us in a timely manner. On that basis I think 5 star is well deserved
Agent replied · 11 April 2025
It is great to hear of your positive experience, we really appreciate your 5 star review. … More
5/5
GoogleI recommend Cameron to everyone. The team here is good and understands the requirement and are ready to provide the required support. I want specially thank Esmerelda for all her support. Thanks
Agent replied · 12 June 2024
Thank you Dhruv for your review for Esmerelda who always goes that extra mile for her tenants. … More
5/5
GoogleA timely and easy experience with Cameron, particularly thanks to Nicola and Ketan who were wonderfully helpful. Recommend.
5/5
GoogleRecommend firm indeed! Shout-out to Adam! This gent has been on top of things since day one. There were no communication gaps. Incredibly efficient. Adam has forged his way through the obstacles and made sure all the parties involved in the …
5/5
Google"Ahmad has been an absolute gem as our estate agent! From the moment we engaged with him, he proved himself to be a fantastic listener, promptly taking action to get our property on the market. His dedication resulted in securing several …
5/5
GoogleAhmad has been really professional and great to work with. We would definitely recommend! It has been a challenging time in the market but we managed to achieve a sale that we are very happy with and all dealt with smoothly and efficiently. Thank you Ahmad and Cameron!
5/5
GoogleWe had a great experience with Nicola Tadman. They supported us at every step, from property viewings to helping us understand the agreement and overall process. Considered our request to close the deal. Very professional, knowledgeable, and always ready to answer questions. Highly recommended.
5/5
GoogleNicola and the Cameron team made arranging viewings and securing my new apartment tenancy completely seamless. Thanks!!
5/5
GoogleMatthew was friendly, professional, and knowledgeable. He made the viewing easy and answered all my questions. Thanks
5/5
GoogleA big thanks to Gabriela, she has always been helpful and has almost solved all the problems, very quick and efficient and always helpful, thank you.
5/5
GoogleMatthew was able to arrange viewings on interested and similar properties within days of expression of interest and was very informed on all the details.
1/5
TrustpilotFrustrated landlord
I am a property landlord, worked with three different letting agents. My experience of working with Cameron has been extremely frustrating. At 1st lease renewal expect to be hit with excessive fees with no prior notification, as I was. When I queried these last year I was ignored, having chased a response (several times) the response I received was extremely rude and abrupt. At second renewal I was advised the fee wouldn't be charged this time, but despite this I was charged. I queried this, no response, chased several times and when finally got a response was advised as I didn't take the offer immediatley it wasn't valid. None of this was ever made clear. They have now agreed to refund the fee but made it clear this is all my fault!! Would not recommend Cameron to a landlord, and if/when my tenant decides to vacate the property will be switching agents.
Agent replied · 12 June 2024
Thank you for your review. I am sorry to hear you are feeling frustrated, although that’s not what happened, is it Glen? All the negotiated fees applied on the renewal of the tenancy were included within the mutually fully agreed terms and conditions of business, which were presented to you prior to our business relationship had commenced. Upon the second year’s renewal you requested yet a further reduction of the fees, which was agreed in appreciation of your valued business. You had not responded to this offer, or any further emails following up on the negotiations of the renewal which resulted in this not being agreed or completed. You have contacted us again recently, several months after the last contact, asking us to renegotiate a new tenancy term and a further reduction in fees to you which was dealt with satisfactorily. I invite you to recheck the timeline of your e-mails. So in summary, despite agreeing all fees in advance, we have agreed to accommodate all your requests. It is also interesting to note that you appear to be a serial one star reviewer on Trustpilot (Eight out of Eight of your reviews are One Star). I trust this clarifies the facts.
5/5
GoogleProfessional service, staff is very friendly and supporting all the way. Specially Esmerelda was super help full with all requests witch we have. Big thank you to all Cameron staff.
Agent replied · 12 June 2024
Thanks Mariush for your five star review, we hope that you enjoy your new home. All the best, Ketan.
5/5
GoogleMy experience with Cameron Estate Agents was amazing! The process was really fast, they are very kind and honest with you. It was the best agency that I have found it. Thank you Lewis, Ketan and Michelle and all the team for the great service you did for us.
Agent replied · 12 June 2024
Many thanks for your review, I am delighted to hear that you had such a great experience with us. All the best, Ketan.
5/5
GoogleReally good experience, helpful staff and problem-solving oriented
5/5
GoogleExcellent support by Ketan. He guided me every single process especially when I new to UK tenancy for whole property and helped to resolve all the blockers. …
Agent replied · 12 June 2025
Thank you for your 5 star review Karthik, it has been a pleasure helping you. Ketan Tailor MARLA Lettings Director
5/5
GoogleNicola was very professional and accommodating throughout the moving process, great service!
1/5
TrustpilotBad service
If you want poor service this is the estates agents for you!! The sale manager Ahmad was very unhelpful, rude and pushy, if I could give a zero star I would of and completely waisted our time! Be warned!
Agent replied · 12 June 2024
‘This is a fake review from a malicious actor who is not a customer of Cameron and will be reported to Trustpilot for removal.’
5/5
GoogleKetan's service is great and appreciate the response time of the agent.
5/5
GoogleKetan has been very helpful and I highly recommend Cameron west Drayton estate agents
Agent replied · 12 June 2024
It has been my pleasure Rahul, Ketan Tailor MARLA Lettings Director
5/5
TrustpilotFinding my first home with Cameron was…
Finding my first home with Cameron was a wonderful experience. I'm writing to thank Ahmed in particular for all of his assistance and support. He has been incredibly good and helpful. He went above and beyond to assist me, from finding the property until closing the deal. He also helped me find a good lawyer and financial advisor. Ahmed, I appreciate all of your assistance and support.
5/5
TrustpilotThank you Ketan!
Had an amazing experience with Cameron estate agents. My partner and I have been looking for our first flat together and Ketan has been extremely helpful from start to finish - always quick to respond to any queries we had. I’m so grateful to have found a property through Cameron, and we can’t wait to move in. Thank you!
5/5
GoogleI had an excellent viewing experience with Matthew from Cameron Estate Agents in West Drayton. He was incredibly helpful, friendly, and professional throughout the entire visit. Matthew took the time to show me around the flat in detail, …
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Cameron Estate Agents West Drayton
Has Cameron Estate Agents won any awards?
Yes. Cameron Estate Agents West Drayton won Platinum in The Trusted Agent 2026 awards. It also won Bronze for Sales in South East (Herts & Middx) and Best in Postcode (UB7) at the ESTAS 2025 awards.
