Trusted Agent profile · West Drayton
Verified
★★★★★
1,277 reviews across 4 platforms
Cameron House, 21-23 High Street, West Drayton, UB7 7QG
Part of Cameron Estate Agents, see every office.
Cameron Estate Agents's office in West Drayton, at Cameron House, is rated 4.7 out of 5 across 1,277 reviews on four platforms, including 1,095 Google reviews rated 4.7. It won Platinum in The Trusted Agent 2026 awards, one of two awards Cameron Estate Agents won in 2026.
1,095
Reviews on Google
This office
3
Reviews on Facebook
Business-wide
1
Reviews on Yell
This office
178
Reviews on Trustpilot
Business-wide
Every review we hold for the West Drayton office, from every platform, shown as written. First names only.
5/5
GoogleI am initially little afraid for a home in UK but the agency made me so comfortable and gave me enough confidence and helped me wherever required. I would like to appreciate the patience from Ketan and Maya who supported me with the process …
Thank you Pawan for your 5 star review, we always aim to provide a high level of service to our customers, move homes from abroad can be very daunting. … More
5/5
TrustpilotCamerons Estate Agents
I have dealt with quite a few Estate Agents and I have to admit that Cameron's are one of the best. They are very responsive and keep me updated on all the rentals. Janet Palmer is excellent at communicating and responds in a timely manner. Highly recommended.
5/5
TrustpilotStellar service at West Drayton branch!
My experience at the West Drayton branch thus far has been excellent - I first used them just over a year ago to find a place to rent. Ketan is a consummate professional and I had no qualms recommending him to a friend when they needed to move. Recently my landlord needed the property back and whilst there wasn't much on the market Ketan had understood my needs and kept me in mind when appropriate properties did come up - including the one I am now moving into. Similarly, the other colleagues at this branch I've interacted with have always been helpful, professional and pragmatic if I've had any queries - particularly James, Nicola and Esmerelda - thank you for providing such excellent service!
1/5
GoogleOur experience dealing with Cameron over our deposit return was extremely disappointing and unnecessarily stressful. Despite leaving the flat professionally cleaned (with receipt provided), we were …
Dear Ruby, I am sorry to hear that you are dissatisfied with how your deposit return was … More
5/5
GoogleMatthew has been really helpful and interactive in giving/showing me various properties.
5/5
GoogleA year ago, I shared my exceptional experience with Cameron Estates at West Drayton, and I am delighted to report that their outstanding service has only continued to impress me over the past year. As an international student resident, finding a reliable and supportive letting agent was crucial, and Cameron Estates has truly proven to be a top-tier choice. Throughout this year, Ketan Tailor, the director of lettings, has consistently gone above and beyond to ensure that my living experience remains comfortable and hassle-free. His dedication and professionalism have been unwavering, and he has always been available to assist with any queries or concerns I might have. Whether it was arranging maintenance, providing local recommendations, or simply checking in to ensure everything was running smoothly, Ketan's support has been invaluable. One instance that stands out was when I needed urgent repairs in my apartment. Ketan's prompt response and efficient handling of the situation made what could have been a stressful experience incredibly smooth and worry-free. This level of service truly exemplifies the commitment Cameron Estates has to their residents. Reflecting on my time with Cameron Estates, I can confidently say that they have set a high standard for what a letting agency should be. The combination of their professional expertise and genuine care for their clients makes them an exceptional choice for anyone seeking a reliable and supportive letting agent. I am immensely grateful for the continued support and excellent service provided by Cameron Estates and Ketan Tailor. If you are looking for a trustworthy and dedicated letting agent, I highly recommend Cameron Estates. They have made my transition to life in the UK seamless and enjoyable.
Hi Fatir, I really appreciate your review and kind words. Ketan Tailor MARLA Lettings Director
1/5
Googleif I could rate this estate agent any lower i would. property was sold, i was told it was up for auction and aution had already started so actually had 25 days before property was sold, i might have bought it myself, estate agents who came …
Dear M Blue Thank you for your review. … More
5/5
GoogleWith my husband Mert we have been viewing multiple flats at the West Drayton area. Thanks to Matthew’s professional approach it was always organized at requested time. As a real estate agent, I would like to recommend Matthew, he is highly professional and knowledgeable
5/5
TrustpilotProfessional and Proactive Property Management
Cameron has been my management agents for my property for over ten years and I’m always impressed by their professionalism and expertise in looking after my tenants and the property. Recently my flat suffered an escape of water caused by the outside water supply main pipe. Thanks to the proactive actions of Property Manager Janet Palmer who immediately sent contractors onsite, the damage to the interior of the property was minimised. Having spoken to other flat owners impacted by the flooding I am aware how much damage was averted to my property due to Janet’s quick actions.
4/5
GoogleMatthew was very helpful with finding out the answers to our questions.
4/5
GoogleIt was a good visit , agent Matthew was very friendly and approachable and welcoming also had good knowledge about the property and answered the queries well.
2/5
GoogleI had a viewing at a property in West Drayton and had the worst experience from Jaleel Liaqat of Cameron West Drayton. It looked like he didn't like his job or that he wanted to be elsewhere or didn't perhaps have his morning coffee. He …
Dear Azaan, Thank you for taking the time to share your feedback regarding your recent viewing experience, I am sorry to hear that you felt your interaction with one of our … More
5/5
GoogleMatthew has been an immense help throughout the whole process of purchasing our first home. When we were looking, he was very knowledgeable about every home we visited and …
5/5
GoogleI recently had the pleasure of working with Ketan from Cameron West Drayton Estate Agents. From start to finish, Ketan was incredibly helpful and supportive throughout the entire process. …
5/5
GoogleHarry was great at answering my questions. He was very helpful
Great to hear that Harry was so helpful, we really appreciate your five star review. Best wishes. Clive.
5/5
GoogleAfter a few little hiccups at the start. Nicola was appointed my point of contact, who has been amazing in helping me navigate my way through my first ever rental. She’s professional, friendly and no question was to much, always replying to …
Thank you Ranya for your 5 star review and kind words towards Nicola. I hope you are now settling in and enjoying your new apartment. … More
5/5
GoogleAmazing Support from Cameron I want to say a big thank you to Nicola from Cameron for all her help during our …
5/5
GoogleI had a very smooth, pleasant and professional experience of finding a flat from the day I contacted them. The agent Ketan was extremely helpful in all aspects of going through online viewing, offline viewing, paper work. Replied within minutes and provided suburb response to any questions.
It was a pleasure to help you both and I hope you enjoy the apartment.
5/5
GoogleA well systematic and organised team with a group of efficient staff. Great in on time response and very friendly staffs. Very happy with your service and a special thanks to Nicola.
Thank you Vipin for the review, I hope you have settled in well Ketan Tailor MARLA Lettings Director
5/5
GoogleMathew was great very easy to get along with and a great knowledge of properties
5/5
GoogleMatt has been a great help right from the start. He’s always responsive and has excellent communication and customer service skills. Will definitely go to Camerons for any future buying and selling.
1/5
Googlethey are about there money, disgraceful estate agent, while in the property alot of work I asked them todo and never got done. Property got put up for 30 day auction but was only told with 25 days left, could have bought property myself, …
Dear Mst Bigga, Thank you for taking the time to leave your review. … More
5/5
GoogleKetan & Nicola went above and beyond to market my property effectively and find a high-quality tenant in a timely manner. They kept me updated every step of the way and Ketan provided excellent advice and guidance throughout the process. I …
Hi Amir, you have a stunning apartment and I am pleased to see we got great tenants for you, I must say your co-operation was flawless and as a team we worked very well. Looking forward to many years of service
5/5
GoogleI'm based overseas and engaged Cameron to manage my investment property after moving on from a previous agent. I dealt with Ketan Tailor throughout this process and he was very professional, ensuring I was informed every step of the way. He …
Hi Raj, thank you for the review and I look forward to many years of service Ketan Tailor MARLA Lettings Director
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
The Trusted Agent 2026 results for Cameron Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Cameron Estate Agents West Drayton won ESTAS awards in one year, most recently 2025.
ESTAS winner in one year: 2025.
ESTAS awards by year, 20252025 1 Bronze and 1 Best in Postcode ESTAS 2025 winners
Source: ESTAS winners lists, as published, linked by year.
Welcome to our West Drayton office. We have been at the heart of the town since The Cameron Group started in 1994, although our current office is not our first. We moved to our present branch in 2017, a more impressive premises in one of West Drayton’s most prominent positions. We believe a High Street office staffed by friendly experts is still an essential part of estate agency. You can’t underestimate how powerful our eye-catching window displays are - many home movers walk in and book viewings on the strength of what they see in our shop front. Being a West Drayton estate agent with a physical branch also means you can pop in and meet the people behind the name. There’s a warm welcome for all, whether you just want some moving advice, are looking for a property for sale in West Drayton or are a current client of ours needing an update.
Send Cameron Estate Agents West Drayton a message.
Yes. Cameron Estate Agents West Drayton won Platinum in The Trusted Agent 2026 awards. It also won Bronze for Sales in South East (Herts & Middx) and Best in Postcode (UB7) at the ESTAS 2025 awards.
