Every review we hold for the West Bromwich office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI have rented a property through Apex for the very first time via Omar. The level of excellent customer service, attention to detail, courteous has been amazing. Very accommodating , everything they have done was above and beyond with speed and professionalism.If I am ever renting again it will be always be through Omar ( Apex Sales & Letting ). Highly Recommend them. 5 Star
Iram · 1 October 2024
★★★★★ 5/5
GoogleI have been dealing with Omar, Amreen and the other staff at Apex for years and years. They are extremely polite, professional, courteous, knowledgeable and above all competent in the myriad of services they offer. A fabulous, fabulous team of people and a real pleasure to deal with! Would unequivocally recommend them, hand on heart. Mr K. Shinh.
Kamaljit · 17 December 2024
★★★★★ 5/5
GoogleI rented a 3 bedroom house in Wednesbury with my little boy. Aman was so friendly and helpful. I had wanted to give them a review but was worried about protecting my identity. Aman went over and beyond to help us. When we relocated, he recommended moving company to us. The team are generally polite when you phone.
Chisom · 18 June 2020
★★★★★ 5/5
GoogleIf you want a place to rent, this is the place for you to go to in West Brom. Umar assisted me swiftly without any issues and managed to arrange a quality property for me to live in within a week. Would recommend others to use APEX as their default estate agents!
John · 24 February 2025
★★★★★ 5/5
GoogleI've been with Apex for over 3 years and their service has been excellent. All their staff are always helpful and contactable when I need them. They have managed my office lettings very well and were very efficient in ensuring a smooth …
ZAHIR · 16 April 2025
★★★★★ 5/5
GoogleI recently let a house through Apex and I would like to thank them for their exceptional service. A special thank you goes to Umar, our estate agent, who went above and beyond to help us throughout the entire process. His professionalism, …
Antonia · 16 April 2025
★★★★★ 5/5
GoogleOmar is definitely the best to speak to and get things sorted. So grateful for him, goes out his way and the extra mile for all
Manisha · 21 October 2023
★★★★★ 5/5
GoogleI recently used Apex Sales and Lettings for renting a property, and I couldn’t be happier with the service I received. The team was professional, attentive, and incredibly helpful throughout the entire process. They kept me informed at …
Ammar · 16 April 2025
★★★★★ 5/5
GoogleI’ve had a fantastic experience with Apex Sales & Letting. The team has been incredibly professional, responsive, and helpful throughout the entire process. Umar had dealt with all the viewings of the property and questions from potential …
Harsh · 16 April 2025
★★★★★ 5/5
GoogleI have had a very pleasant customer experience. The team are ever so friendly and very attentive especially Omar who has been keeping me informed and in the loop with everything. I very much appreciate the effort from all the staff at Lettings By Apex.PositiveResponsiveness, Professionalism
Shaheen · 25 August 2020
★★★★★ 5/5
GoogleVery pleased with my latest rental property, was all completed within days.
Would recommend to anyone friendly welcoming staff, especially Omar who was a massive help, in constant touch keeping us informed every step of the way, very professional, kind man.PositiveProfessionalism
Caroline · 25 August 2021
★★★★★ 5/5
GoogleWe recently moved in to a house letted by apex, Omar was really helpful in showing us round and helping us throughout the process, and continues to do so even now and went above and beyond,very quick and easy! Would highly recommend!
Ellie · 18 June 2020
★★★★★ 5/5
GoogleOmar is a great asset to the company and has helped me from the get-go. Very responsive and supportive. The most help I have ever received from an agent. Would definitely recommend Apex Lettings!PositiveResponsiveness, Quality, Professionalism, Value
Fatema · 18 June 2021
★★★★★ 5/5
GoogleGreat service provided by Apex. A big thank you to Omar for always dealing with my queries and the support from him is impeccable. A real credit to Apex :)
Ruheda · 18 June 2022
★★★★★ 5/5
FacebookApex are a great company and they worked tirelessly on selling my property and achieved above average asking price.
Mohammed · 4 August 2025
★★★★★ 5/5
GoogleWe had our house on the market and Apex were very good and quick and found us tenants. Omar was very responsive and we were kept upto date. Would definitely use them again.PositiveResponsiveness, Professionalism
Aman · 18 June 2021
★★★★★ 5/5
GoogleExcellent customer service, Very responsive, Reliable and customer focused. Rent paid same day no hassle
Would recommend APEX to everyone as they are fast & efficient
Mr · 16 April 2025
★★★★★ 5/5
GoogleApex Lettings manage 2 of our properties & must say they do a brilliant job. All the staff are very helpful & deal with everything promptly & professionally.
I would highly recommend them 💯 …
Donna · 17 December 2024
★★★★★ 5/5
GoogleI was shopping around for an agents to manage my property and I came across Lettings by Apex.
They gave me a competitive price for a managed service that no other agent could beat and i was given 6 mths free rental guarantee insurance.. there service has been impeccable and needless to say that I have recommended many family members to them.
Kangajini · 18 June 2023
★★★★★ 5/5
GoogleA great experience overall - makes a change from other estate agents. Umar in particular was excellent, extremely professional and always quick to respond to any queries. Would highly recommend - Thank you! :)
A · 17 December 2024
★★★★★ 5/5
GoogleOmar is great at his job and tries his hardest to accommodate to every appointment. A natural people’s person who makes the whole process very straightforward.PositiveResponsiveness, Quality, Professionalism
Sabz · 18 June 2021
★★★★★ 4/5
GoogleOmar is the man to get things done. Had issues with Apex before but Omar stepped in and was able to sort things out.
Danish · 18 June 2021
★★★★★ 1/5
GoogleWithout a shadow of a doubt one of the worst businesses I have ever had the displeasure of dealing with, this "lettings agent" is full of rude money -grabbing pigs, who actually live without morals and more than likely, actually, no they certainly carry the "at least it's them struggling and not me mentality" which is obnoxious and quite frankly disgusting. Most businesses main priority is putting the customer first above all else, I guess this bunch of money grabbing gimps never got that message.
If you have a family and are considering this horrible business with it's vile team, I urge you to turn the other cheek and go elsewhere, these people will literally make your life 10x more difficult in order for them to have their daily dose of GBP because they are sickening individuals. I really hope these people aren't religious (well they're obviously not in my opinion) as they know where they will be going due to their actions and attitude.
Avoid at ALL costs, hopefully this business will close down and the employees are hit with a reality check that their pathetic mentality and vile actions have had consequences on people's lives.
AVOID!!! AVOID!!! AVOID!!!
Ashley · 19 June 2018
★★★★★ 5/5
GoogleI have recently let a property to through lettings by apex. I found their level of service outstanding. The property was let out within a week and the tenants where referenced, checked and I was provided a free 6 month rent guarantee. I was not charged a setup fee and was not charged any other fees. Just when I thought things cannot get any better, I was told I was eligible for £200 cash back as a special offer. I would recommend them to all my friends and family and I have just saved and earned £500 from my property.
Sharafat · 19 June 2018
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.