5/5
From the very start Jaime was very polite and helpful when viewing a property to rent. Any questions or issues i had she resolved quickly. Great service i would definitly use again.PositiveResponsiveness, Professionalism
Trusted Agent profile · West Bromwich
★★★★★
242 reviews across 1 platform
290 High Street, West Bromwich, B70 8EN
Paul Dubberley and Co's office in West Bromwich, at 290 High Street, is rated 4.3 out of 5 across 242 reviews on 1 platform, including 242 Google reviews rated 4.3.
Every review we hold for the West Bromwich office, from every platform, shown as written. First names only.
5/5
From the very start Jaime was very polite and helpful when viewing a property to rent. Any questions or issues i had she resolved quickly. Great service i would definitly use again.PositiveResponsiveness, Professionalism
5/5
I had a nice experience from start to finish. Words failed me to describe my amazing and angelic Penny Hipkins, she made me smile at every contact till I got my keys being my dedicated letting admin. Kudos to the supportive team members for the wow experience. I will remain with Paul Dubberley Estate Agents for all my property transactions. Thank you all. Abimbola
5/5
This was my first house sale and due to the circumstances surrounding it I knew it was going to be a difficult and sometimes frustrating sale. The team at Paul Dubberley’s West Bromwich handled everything with great professionalism, were always upfront and very helpful despite the many hold ups and sometimes unforeseen obstructions (not there’s or my own fault). They were always responsive to calls, messages and emails in quick time and very friendly. I would definitely say that they made a really difficult situation for me a lot easier than it could have been and would recommend them to anyone.PositiveResponsiveness, Quality, Professionalism
5/5
I have nothing but praise for Leon at Paul Dubberley. I have used them twice and both occasions kept me up to date with progress regarding the move. Any issues that came up were dealt with professionally. I relocated from London and with the first property I had (not via Paul Dubberley) there was issue that could not be resolved and it was extremely frustrating. So I was very cautious about any estate agent I next dealt with. I can honestly say that Leon helped to restore my trust. I would not hesitate to recommend and when I am ready for my next move, hopefully not for a whole yet, they will be my first choice.PositiveResponsiveness, Quality, Professionalism, Value
5/5
I have used Paul Dubberly in the past and I am so glad I used them again to rent out my property. The service and professionalism I received from Jamie who works at the West Bromwich branch has been outstanding. I have been updated by her every step of the way. Any issues that I had during the process was resolved quickly and professionally by her. She has responded to all my calls and emails promptly and I could not have asked for a better service from her. I have also worked with her colleague Mitchell who works at the Bliston branch. He has also provided me with the same professional service as Jamie. Nothing was to much for both of them and they both went above and beyond. They work great as a team and I would highly recommend that anyone looking to have there properly rented to use Paul Dubberly and hopefully have the pleasure of working with these two great individuals. Keep up the good work.
1/5
Abbie had bad personal hygiene. She had a distinctive smell coming from her, I could not concentrate due to the strong smell of fish and body odour. Unprofessional
Hello, I am sorry you feel this way please email me at complianceresidential@connells.co.uk if you wish to discuss this further. Kind regards, Lucy, Customer Relations.
5/5
Vicky and Leon were great at helping me through a difficult time and getting me into my bungalow. We hit a few problems along the way and each time they offered a solution. Thank Guys!
5/5
Bindy the branch manager, absolute gentleman to deal with. Went through everything in detail on our valuation. From start to finish everything was dealt with professionally!!
Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
5/5
I have been given the greatest Christmas present ever by not only the wonderful service and assistance but the level of hardwork they made such a daunting process seem easy and straightforward I am more than grateful to paul dubbeley Estate agents and especially to Jamie Duffy she Is a miracle worker she really worked her magic thank you so very much fantastic company and I would recommend every single time THANKYOU!!PositiveResponsiveness, Quality, Professionalism, Value
5/5
Manisha knows her job very well.. good advice very knowledgeable.. can't fault anything
Thank you Jason Reynolds for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
5/5
Penny was wonderful and helpful throughout the letting
5/5
I appreciate Paul Dubberley your efforts to ensure my house process moves smoothly.
It is wonderful to read your kind words and comments! Thank you for the 5* review! - Best Wishes, Scott @ Customer Care.
1/5
Please do not deal with this agent they are a complete waste of time. We dealt with the agent called pindi/bindi and he was about as useful as a bag of carrots. Was always on annual leave, would never return phone calls, apparently accepted our offer on a property then sold it to someone else !!! Please find another estate agent or you will regret it.
5/5
Mr.Leon Eversley is a great helpful men I ever met. Thanks for 5 start services & QualityPositiveQuality
5/5
We had to find somewhere to move to after our landlord put the house on the market , we contacted the team and were put in contact with penny, who from start to end was brilliant. Any questions we had she answered and nothing was too much trouble!
5/5
Have only been under tenancy with Paul Dubberley for a few months, but so far I can’t fault the service. Our move was quick and efficient, the staff were really helpful and always available for a chat over the phone whenever we had questions about our move. In particular, Dom from the West Bromwich branch was an absolute star throughout the process. Would recommend Paul Dubberley in the future.
5/5
Best Estate Agents. Special Thanks to Leon who helped us lot.PositiveResponsiveness, Quality, Professionalism, Value
1/5
Awful. I am so disappointed after reading all these good reviews. Constantly having to chase them and we are not even at the point of our property going on the Market. They promise to call and NEVER do. They clearly do not need our custom..
5/5
Very pleased with their service. Leon was very helpful and professional.PositiveResponsiveness
5/5
A extremely experienced and knowledgeable lettings team. Jaime and Leon in particular helped me with every step along the way, making the hard experience of renting my deceased parents property out as easy as possible. If you have a property to rent don’t even think of using anyone else. Thanks again SHPositiveResponsiveness, Quality, Professionalism, Value
5/5
These guys are the best, they are committed to their work and they make people smile, their services are reliable and top notch. I'm glad and satisfied with their team and services.
1/5
Terrible, no communication with me at all. I have been constantly chasing and no one picks up. I have no idea what is happening with the house after our offer has been accepted. No one hasn't even bothered coming back to us at all. Just ridiculous reallyNegativeResponsiveness, Value
5/5
Had a brilliant and swift sailing experience with Betsy from Paul Dubberley helping myself and my partner move into our first apartment together. Nothing was too much and still now liaising with ourselves. Credit to the company! Thank you.
5/5
The West Bromwich team are a credit to the organistation, always looking to do their very best for their client, in negotiating a great deal for everyone, overall a very positive professional experience, would highly recommend, big thank you to the team.PositiveResponsiveness, Quality, Professionalism, Value
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