Trusted Agent profile

haart reviews

★★★★★ Excellent

1,474 reviews across 2 platforms

31 Bridge Road, Wembley HA9 9AB

Part of haart, see every office.

haart's Wembley office at 31 Bridge Road is rated 4.9 out of 5 across 1,474 reviews on two platforms, including 1,451 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of eight awards haart won in 2026. Checked 9 October 2026.

Google logo

4.9 / 5

1,451

Reviews on Google

This office

Facebook logo

4.3 / 5

23

Reviews on Facebook

This office

Reviews may appear on more than one platform.

Awards

Trusted Agent 2026 results for haart. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Wembley office, from every platform, shown as written. First names only.

5/5

Google

Shermia was very informative and helpful i Came in the office looking for a 1 bedroom in brent and she showed me.

Rohulamin · 22 December 2025

Agent replied · 22 April 2026

Dear Rohulamin, Thank you for your 5* review about Shermia. We’re glad you had a great walk in experience with her and appreciate your support! Kind regards, Richardo Hadra- Lettings Branch Manager

5/5

Google

Thank you Hossin for showing us great properties today

Clayton · 8 April 2026

Agent replied · 22 April 2026

Dear Clayton, Thank you for your 5* review. We’re delighted to hear about your positive experience with Hossin. We truly appreciate you taking the time to share your review, and please don’t hesitate to get in touch if we can assist you further. Kind regards, Ares Dildar Area Partner NAEA

1/5

Google

Really poor communication from Haart Wembley after initially visiting my property to review it for rent. After the visit we had no communication from them even after calling and emailing. This resulted us going with OpenRent who have been great.

Haider · 8 August 2026

Agent replied · 22 August 2026

Hi Haider, Thank you for your feedback. We're sorry to hear about your experience, particularly the lack of communication. This is not the standard of service we expect at Haart Wembley. We would welcome the opportunity to regain your confidence. Please feel free to contact the branch and ask for David - I would be happy to personally assist with any future property requirements.

4/5

Google

Mr Hossain is a very good and well-experienced.

Mukta · 15 April 2026

Agent replied · 22 April 2026

Dear Mukta, Thank you for your 4* review. We’re delighted to hear about your positive experience with Hossin. We truly appreciate you taking the time to share your review, and please don’t hesitate to get in touch if we can assist you further. Kind regards, Ares Dildar Area Partner NAEA

5/5

Google

Very professional and respectful I found Omar Hussan to be a very pleasant man who was informative and allowed us to ask many questions. He was punctual and gave options with no pressure. I would recommend his service to anyone looking to sell their home. Thanks to Omar and his relaxed no pressure attitude we were able to really think over our options and decided to rent the home instead of selling. This gave us the opportunity to meet a great gentleman called Neil from the rental sector. Neil was very helpful throughout the process and allowed us to ask all the questions we needed to feel comfortable renting out a home for the first time. Thanks Neil and Haart team we know our home is in safe hands.PositiveResponsiveness, Quality, Professionalism, Value

Blakecake · 27 August 2023

Agent replied · 20 June 2024

Hi Miss Blake, Thank you for taking the time to let us know about your experience with us, we are glad to hear you received a 5 star service with the team! Have a great day. Kind regards, Qais Dawlazie Area Partner (haart Wembley Park Sales)

5/5

Google

It was an absolute pleasure having Neil Kiernan as my agent. The support and guidance provided by him at each and every stage was phenomenal. Usually, in my experience agents just try to get the job done but the way Neil answers each snd every question humbly, let's you take your time in viewing the place, understands the requirements and treats you as a human first rather than a prospective customer makes him different. Thank you Neil and Haart for the lovely property.

Dinesh · 25 August 2023

Agent replied · 20 June 2024

Thank you Dinesh. It was a pleasure dealing with you also and I am delighted you were happy with the service the lettings team provided. Neil Kiernan Haart Wembley Lettings

5/5

Google

Neil Kiernan, the branch partner is such a helpful expert to landlords when we look for new tenants recently expecting higher rent to compensate big jump of mortgage. He recommended options to us and helped us set up new terms with discounts. By adding a protection cover, he has kindly offered reduced management fee to ease our pain of management cost, meanwhile get us protected well from future uncertainty. He also helped to lock the reduced management fee for another property of us with Haart during live tenancy. We are confident Neil and his team will find us new tenants very soon to minimise gaps between tenancy switching, and most importantly secure us a much improved rent in current extremely challenging renting market. We highly appreciate Neil and Haart Wembley’s great partnership; their excellent service and proactive support to landlords are the key to keep us staying with Haart since 2015. We look forward to continuing our partnership in following years. THANK YOU NEIL!!!

Simon · 25 August 2023

Agent replied · 20 June 2024

Thank you so much Mr Cheng for such a nice review. As always, it was a pleasure to assist you and I look forward to assisting you for many years to come. Neil Kiernan Haart Wembley Lettings

5/5

Google

This 5 star review is solely based on the service we received from Neil Kiernan, Branch partner, Wembley. Otherwise, property management team does not even deserve a 1 star! For over 6 weeks since we vacated the property renting through Haart, we have been trying to get some information regarding the deposit held, however, management team is impossible to reach on the phone, emails passed from one to another with no follow ups, so I have been repeating myself for over a month with no outcome. Whole experience was really frustrating and overwhelming, until the matter was passed to Neil Kiernan. Neil was absolutely brilliant, called me several times, went above and beyond and resolved the issue in the matter of couple of days. It is a shame that reputation of the company with great employees like Neil, is tarnished by some individuals, who do not take customer service seriously. Thank you Neil.

Mzia · 25 August 2023

Agent replied · 20 June 2024

Thank you Mzia for your kind words. I am sorry that your issue was not dealt with in a timely manner initially, but am happy I was able to ultimately resolve this for you. Neil Kiernan Wembley haart Lettings.

5/5

Google

If it wasn't for Neil and his team I am not sure if I would have taken the decision to rent my current flat. Their help and kindness has made me feel safe and relaxed. I did my first viewing with Hamid who was great and my second viewing with Neil as I wanted to be sure about my decision hence I asked for a second viewing and Neil was very happy to accommodate this request of mine. Neil has helped me from start to finish. He has provided me all details, replied to all my questions...even though they could be so many sometimes :)Neil has also helped me with all the paperwork and providing me updates throughout the process. The service received by Neil and his team was personalised which is very important as the current market is very stressful and tenants can be seen as just a number. Many thanks Neil for all your help once again :) this is much appreciated!

Areti · 25 August 2023

Agent replied · 20 June 2024

Thank you Areti for your kind words, You have been a pleasure to assist throughout :) Neil Kiernan haart Wembley Lettings

5/5

Google

I had a great experience working with Milan from [Agency Haart]. He was incredibly helpful, professional, and patient throughout the entire process of finding and renting my new home. Milan listened to what I was looking for, offered great options, and made sure everything went smoothly from start to finish. Thanks to his support, I found a place I really love. I highly recommend Milan to anyone looking for a reliable and friendly agent!

Izabela · 27 May 2025

5/5

Google

Milan was absolutely amazing with me and really took care of me through out my time looking for a property. He always went the extra mile to fulfil my needs and the easiest person to get through to via call or text! Fast responses and excellent service. Thank you so much Milan and Haart team for looking after me :)

H · 23 September 2024

Agent replied · 23 October 2024

Dear H K, We are delighted to hear that you have encountered exceptional 5-star service! Our team is dedicated to assisting you at all times. We extend our best wishes for an outstanding day ahead. Kind regards, Haart Lettings Wembley Park

5/5

Google

Thank you for doing great showing us property thank you Hossin

Manisha · 13 March 2026

Agent replied · 20 March 2026

Dear Manisha, Thank you for your 5* review about Hossin. We’re glad you had a great experience with him and appreciate your support! Kind regards, Ares Dildar Area Partner NAEA

5/5

Google

I’m very impressed with the service provided by Hossin Sarvari. He took the time to show multiple properties and explained everything thoroughly and calmly. He was always willing to answer questions and made sure I felt confident in my decisions. His professionalism and attention to detail really stand out. I would definitely recommend him to others

Chinmoy · 1 April 2026

Agent replied · 22 April 2026

Dear Chinmoy, Thank you for your 5* review. We’re delighted to hear about your positive experience with Hossin. We truly appreciate you taking the time to share your review, and please don’t hesitate to get in touch if we can assist you further. Kind regards, Ares Dildar Area Partner NAEA

5/5

Google

Thank you Hossin for showing us all the properties today

Ragin · 15 March 2026

Agent replied · 20 March 2026

Dear Ragin, Thank you for your 5* review about Hossin. We’re glad you had a great experience with him and appreciate your support! Kind regards, Ares Dildar Area Partner NAEA

5/5

Google

Thank you Hossin for showing us property on Napier road

Surti · 14 March 2026

Agent replied · 20 March 2026

Dear Surti, Thank you for your 5* review about Hossin. We’re glad you had a great experience with him and appreciate your support! Kind regards, Ares Dildar Area Partner NAEA

5/5

Google

Monet Mundle, Property Manager in the Haart Wembley lettings team, is just so, so helpful in everything that she does. I have been speaking with Monet over the past few months about continuing to let a property through Haart and she has been so amazing and makes the whole process so seamless. She is prompt in her replies and goes the extra mile in trying to find the right answers. Thanks to Monet, we have been able to secure letting of the property for a further 6 months! Thanks for all of your help, Monet and I look forward to continuing to let through Haart.

Rupa · 21 June 2023

Agent replied · 20 June 2024

Hi Rupa, We are glad to hear you received a 5 star service! The team are always here and happy to help. We look forward to helping you out even more in the future. Have a great day!

5/5

Google

I was looking to rent a property and met Maya and Neil from Haart Wembley. From the very first meeting Maya and neil has been very proactive as well as giving advice about the property. Both of them are very supportive and professional humans .They made the experience very seamless keeping the administration to a minimum. Thank you Neil and Maya so much for your time and help. I would definitely recommend you to anyone searching for their home in london .Keep up the good work . Thank you Maya and Neil once again for helping me finding my home .

Ankita · 21 June 2023

Agent replied · 20 June 2024

Thank You Ankita for taking the time to let us know about your positive experience with the Wembley Haart Lettings team. Kind regards Neil Kiernan (Haart Lettings Partner Wembley Park)

5/5

Google

Omar Chowdhary has been so helpful since I first made contact with Haart Wembley. He is clearly hard-working with a professional and kind demeanor. He has consistently tried to find me properties that meet my requirements with regular check-ins and discussions. He also organised meetings with others such as Amrish Sandhu to provide me with mortgage advice and has made me feel very supported in all decisions with regards to the house buying process. Great service and not pushy. Thank you Omar!

Eva · 21 June 2023

Agent replied · 20 June 2024

Hi Eva, We are glad to hear you received a 5 star service! The team are always here to help. Have a great day! Kind regards, Qais Dawlazie (Area Partner) haart Wembley Park

5/5

Google

We have been looking for a home for quite a while now. We have been fortunate to have been in contact with our estate agent at Haart - Omar Chowdhary. Omar has been extremely professional and has been walking us through this journey to finding our dream home. He has fully understood what our requirements are and has been syncing with it to find our dream home. He has patience and is fully dedicated and determined to find us what we want despite the challenging conditions we have. We are extremely delighted to have him in this journey of finding our homes. He has also reached out to us and recommended Mortgage specialists who can help us get a loan. Omar you are star, stay blessed.

Pritesh · 21 June 2023

Agent replied · 20 June 2024

Dear Pritesh, We are glad to hear you received a 5 star service! The team are always here to help. Have a great day! Kind regards, Qais Dawlazie (Area Partner) haart Wembley Park

5/5

Google

Future customers from this great team from Haart Wembley. Walked in to the agency and felt welcoming straight way. Omar was polite and good standers. He did his best to arrange a view on the property I was interested. After viewing the property had a meeting with their mortgage advisor that made cleared out some of my questions. Soon after I’ve decided to put on offer that was accepted. Now it’s all team work, some extra phone calls and wait for the process to be successful! Thank you 🙏

Francisco · 21 June 2023

Agent replied · 20 June 2024

Dear Francisco, We are glad to hear you received a 5 star service! The team are always here to help. Have a great day! Kind regards, Qais Dawlazie (Area Partner) haart Wembley Park

5/5

Google

Thank you Hossin for showing me a few properties today, hopefully we can work together in the future

Kaushikkumar · 22 December 2025

Agent replied · 22 April 2026

Dear Kaushikkumar, Thank you for your 5* review about Hossin. We’re glad you had a great experience with him and appreciate your support! Kind regards, Ares Dildar Area Partner NAEA

5/5

Google

Mohammed made a good viewing today

Joshua · 1 April 2026

Agent replied · 22 April 2026

Dear Joshua, Thank you for your 5* review. We’re delighted to hear about your positive experience with Mohammed. We truly appreciate you taking the time to share your review, and please don’t hesitate to get in touch if we can assist you further. Kind regards, Ares Dildar Area Partner NAEA

5/5

Google

Had the pleasure of speaking with Mr. Dharam today. I really appreciate how he sends a follow up text message when I was unable to receive his call the first time. The text message was full of information about the property and contact details so I know exactly who was calling. Mr. Dharam was professional and extremely knowledgeable. I look forward to working with him.

Rinaldy · 21 April 2024

Agent replied · 20 June 2024

Dear Rinaldy, We are glad to hear you received a 5 star service! The team are always here to help. Have a great day! Kind regards, haart Wembley Park

4/5

Google

I want to express my appreciation for the incredible patience that Dharam Patel exhibited throughout our property search journey. Even though we haven't finalized a property yet, Dharam has been unwavering in his dedication to helping us find the right fit. His patience and commitment to our search have made this process much smoother and less stressful. I highly recommend dharam for anyone in need of a patient and dedicated property agent.

Sheetal · 23 November 2023

Agent replied · 20 June 2024

Dear Sheetal, We are glad to hear you received a 5 star service! The team are always here to help. Have a great day! Kind regards, Haart Wembley Park

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Questions about haart

How many reviews does haart have?

haart's Wembley office has 1,474 reviews across two platforms: 1,451 on Google, 23 on Facebook. Reviews may appear on more than one platform. Checked 9 October 2026.

What is haart's rating?

haart is rated 4.9 out of 5 across all 1,474 reviews, and 4.9 out of 5 on Google from 1,451 reviews, checked 9 October 2026.

Has haart won any awards?

Yes. In The Trusted Agent 2026 awards: haart, Wembley won Platinum; haart, Lincoln won Platinum; haart, Doncaster won Platinum; haart, Bury St Edmunds won Platinum; haart, Clacton On Sea won Platinum; haart, Dartford won Platinum; haart, Romford won Platinum; haart, Enfield won Platinum.

Where is haart's Wembley office?

haart, 31 Bridge Road, Wembley HA9 9AB.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.