Every review we hold for the Wembley office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe recently used Grey & Co. to buy our property, and we couldn’t be happier. A special thank you to Hassan Pervez, who was incredibly professional, proactive, and communicative throughout the entire process. They kept us updated at every step and made what is usually a stressful experience completely seamless. Highly recommend their services to anyone looking for a reliable estate agent!
Kuldeep · 16 September 2026
Agent replied · 16 September 2026
Thanks Kuldeep, it has been a pleasure working with you, You helped to make the process very smooth. Best of luck with the new home.
★★★★★ 5/5
Google⭐⭐⭐⭐⭐
Excellent service from Grey & Co throughout the whole letting process. Everything was handled professionally and smoothly, and I really appreciated how helpful and responsive they were.
A special thank you to Carina, who deal with my application. She is extremely humble, polite, friendly, and professional. She made the whole process much easier and was always helpful whenever I had any questions.
I’m very happy with the service and would definitely recommend Grey & Co to anyone looking for a reliable letting agent. Excellent experience! 👍
Omer · 5 October 2026
★★★★★ 5/5
GoogleI have been with Grey & Co for a few years now and have been working with Carina. She is professional, reliable and genuinely cares about her clients. She goes above and beyond to make everything go smoothly. She deals with any issue I have promptly and takes the time to check if everything has been sorted. I wouldn’t hesitate to recommend Carina to anyone looking for a trustworthy and excellent estate agent.
Raina · 28 February 2026
Agent replied · 25 October 2023
Thank you Raina.
★★★★★ 5/5
GoogleI had a stress free experience selling my parent's house, Denise and the team were absolutely brilliant.
They kept me informed with everything I needed to know throughout the process, I cannot praise & thank them enough, especially Denise, who made life very easy for me.
So once again a huge thanks to all those at Grey & Co Estate agents.
Throughly recommend them.
Graham · 30 March 2026
Agent replied · 20 March 2026
Thank you Graham. It has been a pleasure. We wish you all the best for the future.
★★★★★ 5/5
Google"Selling our house was completely seamless thanks to Hassan Pervez and the team at Grey & Co in Wembley. What stood out the most was their exceptional communication; we always knew exactly what was happening and never had to chase them for updates.
Professional, honest, and proactive from start to finish. Would highly recommend. Thank you!"
Butes78 · 22 May 2026
Agent replied · 21 May 2026
Thank you for entrusting with the sale of your home, it was a pleasure to work with you and we are really pleased with how it all worked out for you. Wishing you the best for the future.
★★★★★ 5/5
GoogleExcellent experience using Crown to sell a house. From start to finish they were extremely professional and ensured great communication throughout the sale. Valuation was totally in line with our expectations, and the advice on setting a sale price was valuable. Visits started within a week of the valuation and we accepted an offer within two weeks of that. Crown handled coordination with the buyer and solicitors and ensured everything moved along smoothly. I wouldn't hesitate to recommend them.
Steve · 18 June 2026
★★★★★ 5/5
GoogleLI had a great experience with Grey & Co Estate Agents, especially Zahid Sanjania. Zahid was professional, responsive, and incredibly helpful throughout the entire process. He made everything smooth and stress-free, always keeping me informed and answering my questions promptly.
His honesty and knowledge of the property market really stood out. I highly recommend Grey & Co Estate Agents to anyone looking for reliable and professional service!”
Khalid · 22 August 2026
★★★★★ 5/5
GoogleWe are absolutely thrilled with the service we received from Grey & Co. while buying our new home. Hassan Pervez was incredibly patient, took the time to understand exactly what we were looking for, and never pressured us. They guided us through the exchange and completion smoothly and always answered our questions right away. We highly recommend them!
Mayandkumar · 16 September 2026
★★★★★ 5/5
GoogleOur experience with Ronel Remigio was truly excellent .His responsiveness was immediate, making us feel supported at every step of the way . He was incredibly fast in identifying suitable proprieties and arranging viewing s , and his efficiency in managing the logistic was impressive. Above all , this consistently professional approach ensured a smooth and stress-free process helping us finding the ideal flat . I highly recommend Ronel Remigio at Grey & Co Estate Agents in Wembley.
Julia · 20 June 2025
Agent replied · 20 March 2026
Glad to have been of service.
★★★★★ 5/5
GoogleHad a brilliant experience with Ronel who really helped me find a location in no time at all, communication was 10/10 and walked me through all the steps with ease.
Would highly recommend the Grey &Co team but especially Ronel who was amazing! Even arranged for a nice moving in welcome gift box which was a nice touch.
Thanks again Ronel & team 👍
Graham · 9 October 2025
Agent replied · 20 March 2026
Thanks Graham, thank you for your kind words.
★★★★★ 5/5
GoogleCarina is Highly professional with a
friendly approach and manner whilst performing her duties She is totally supportive always willing to help. In my opinion Carina is an executive member of Grey & co. Carina Goes above and beyond her duties making clients feel welcome and special. Nothing is too much trouble for her if she says she will keep you updated that's exactly what she does. Carina is like family so cheerful so plesant whilst in her presence. I am priviledge to know her. Carina loves and enjoys her profession she is a true prifessional . Happy to know her. Wishing her all the very best in her career and beyond.
Betty · 28 February 2026
★★★★★ 5/5
GoogleI had a great experience working with GREY AND CO WEMBLEY.
And the best property agent ZAHID SANJANIYA gives me very good after sales services.From the very beginning, he was professional, reliable, and genuinely committed to helping me find the right home. He guided me through every step of the process, answered all my questions clearly, and made everything smooth and stress-free. His communication was excellent, and he always made time to address any concerns I had. I truly appreciate his dedication and honesty, and I would highly recommend Zahid to anyone looking for a trustworthy and hardworking property agent.
I appreciate DOMINIC, ZAHID ,THEO AND CARINA for their value of times which they give me🙏🏻
Thankyou soo much guys its very very very good to working with you.
Saiyed · 28 February 2026
★★★★★ 1/5
GoogleVery frustrating and disappointing experience with Grey & Co. They kept showing me different properties and repeatedly told me I had a strong chance of getting the house. They made it sound almost confirmed, so I stopped looking at other options and waited for their response.
After wasting several days, they suddenly changed their story and started giving excuses, saying the landlord decided I was not eligible. This happened again and again. Their communication is poor, they give false expectations, and they clearly don’t value people’s time or situation.
I would not trust this company again. If you want honest and professional service, avoid Grey & Co.
Prajapati · 22 May 2026
Agent replied · 21 May 2026
Thank you for your feedback. We are sorry to hear that you were unhappy with your experience and understand that searching for a property can be frustrating and stressful.
We would, however, like to clarify that this review appears to relate to the same tenancy application and circumstances referenced in several other reviews submitted by members of the same family. While we respect everyone’s right to share their experience, we do feel it is important that the wider context is understood.
As letting agents, we do not make the final decision on tenancy applications, as this always remains with the landlord. In this particular case, there were also multiple agencies marketing the same properties, which meant the outcome was outside of our control.
At no stage would our team intentionally guarantee that a property had been secured before formal landlord approval was received. We always aim to provide updates based on the information available to us at the time.
We are sorry that the process did not lead to a successful outcome for you and genuinely wish you and your family the very best in finding a suitable home.
★★★★★ 1/5
GoogleAbsolutely terrible experience with Grey & Co. They wasted my time for days showing me 2 different houses, constantly saying “yes yes, you’ll get this house” and giving false hope. After waiting 3, 4 days every time, they suddenly came back with excuses saying the landlord rejected me or that I’m “not eligible.” Completely unprofessional and dishonest service.
Instead of being honest from the beginning, they kept dragging things on and making promises they clearly couldn’t keep. It feels like they don’t respect people’s time at all. Very disappointing experience, poor communication, and zero transparency. I would never recommend Grey & Co to anyone looking for a reliable estate agent. They don’t deserve even 0 star
Chanchal · 22 May 2026
Agent replied · 21 May 2026
Thank you for your feedback. We are sorry to hear that you were unhappy with your experience and understand that searching for a property can be frustrating and stressful.
We would, however, like to clarify that this review appears to relate to the same tenancy application and circumstances referenced in several other reviews submitted by members of the same family. While we respect everyone’s right to share their experience, we do feel it is important that the wider context is understood.
As letting agents, we do not make the final decision on tenancy applications, as this always remains with the landlord. In this particular case, there were also multiple agencies marketing the same properties, which meant the outcome was outside of our control.
At no stage would our team intentionally guarantee that a property had been secured before formal landlord approval was received. We always aim to provide updates based on the information available to us at the time.
We are sorry that the process did not lead to a successful outcome for you and genuinely wish you and your family the very best in finding a suitable home.
★★★★★ 1/5
GoogleAs a mother, I am deeply disappointed with Grey & Co. My baby daughter is only six months old, and we urgently needed a safe place to live. Instead of helping us during such an important and stressful time, they completely wasted our time with false promises and excuses.
They showed us several properties and kept saying things like “yes, this should be fine” and gave us hope that we would get the house. Because of this, we waited for days believing everything was moving forward. Then suddenly they came back saying the landlord rejected us or that we were not eligible.
It is extremely upsetting to go through this while caring for a six-month-old baby and trying to find a stable home quickly. They showed no urgency, no honesty, and no respect for our situation. Very unprofessional and disappointing experience. I would never recommend Grey & Co to anyone, especially families in urgent need of housing. They need to shut the businesses that’s all they can do !
Toral · 22 May 2026
Agent replied · 21 May 2026
Thank you for taking the time to share your experience. As a mother myself, I completely understand how stressful and emotional finding a home can be, especially with a young baby, and I am genuinely sorry that this process caused you additional frustration.
We always aim to support applicants as best we can throughout their property search. However, as letting agents, we are unfortunately not the final decision-makers when it comes to who a landlord chooses for a tenancy. In these particular cases, there were also multiple agencies involved marketing the same properties, which meant decisions were entirely in the hands of the landlords.
At no stage would we intentionally promise a property before formal approval had been given, particularly as we were still getting to know your requirements and the landlords’ preferences. We appreciate that positive feedback during viewings may have raised your hopes, and we are sorry if this led to disappointment.
We truly wish you and your family all the best in finding the right home and thank you again for your feedback, which we will reflect on as a team.
★★★★★ 5/5
GoogleGrey & Co were very helpful in finding me the suitable property in a very short spam of time. I was very stressed about moving to UK for the first time but with extreme supportive advices from Zahid made the whole process of moving inn a very smooth one. I will highly recommend using this agent.
Saksham · 22 June 2026
★★★★★ 5/5
GoogleI recently had the pleasure of working with Dominic Celeste MARLA and Denise Winter from Grey and Co, Wembley during my property purchase, and I couldn’t be more satisfied with the experience. From our initial conversation to the final handover, they demonstrated exceptional professionalism, deep market knowledge, and a genuine commitment to ensuring a smooth transaction.
What stood out most was their proactive communication and attention to detail. They kept me informed at every stage, promptly addressed my queries. Complex paper work queries were also addressed smoothly and they helped chasing the management pack to ensure we are able to complete the transaction on time.
Beyond the technical expertise, they brought a personal touch that made the process feel less transactional and more collaborative. It’s rare to find someone who combines efficiency with empathy so seamlessly.
I would highly recommend Dominic at Grey and Co at Wembley to anyone seeking a reliable, knowledgeable, and client-focused estate agent. Thank you for making what could have been a stressful journey feel effortless and rewarding.
Dipul · 9 December 2025
★★★★★ 5/5
GoogleWe had an amazing experience with Grey&Co, and in particular with Ron, who supported us every step of the way in securing our new flat. After a very stressful month of searching for a place to call our own as a couple, he went above and beyond to help us, especially given the tight time frame we had before leaving for our holiday.
From the very start, Ron was supportive, professional, and transparent throughout the entire process. The viewings were well-organised and informative, and when it came to the referencing and tenancy paperwork, he truly went the extra mile, even preparing documents late in the evening to make sure everything was sorted on time.
What stood out most was the genuine care and humility Ron brought to every interaction. We even received a lovely welcome box with treats and some helpful home move discounts, which was such a thoughtful touch.
Thanks to Ron and Grey&Co, we now feel incredibly excited and finally relaxed in our new home. We couldn't be more grateful for the amazing help and support!
SofpAn · 9 October 2025
★★★★★ 5/5
GoogleI have been with them for many years and i can assure you they are genuine, they help with any issue regarding your home ,they are always on time to fix any of the problems, i never regreat been part of renting from this agency, all their propertys are in immaculate condition ,i can recommend anyone who is to rent ,buy their peoperty go ahead and make that move with grey&co they are the best i honestly can tell you . I give them a seven star at this point because of that experience i had and is still having with them , go ahead and make that choice with gray & co there will be no regreat i promise you 🫶
Sophia · 28 February 2026
Agent replied · 20 March 2026
Thank you for your kind words and we hope to be working with you for many more years to come.
★★★★★ 5/5
GoogleThe best customer service from Hussain to sell our house in wembley. From coming and doing valuation till end, he has been very proactive, keeping us informed. Very helpful and easy to deal with. The sale went smoothly and we like to thanks Hussain for his help. We hope to use this estate agent.
Parita · 20 July 2025
Agent replied · 20 March 2026
Hi Parita, Thanks for your kind words about Hassan. We hope all goes well in your Property Journey.
★★★★★ 5/5
GoogleGrey & Co have been managing my property in Ealing for the last 5 years and it’s been reassuring to have such a professional managing agent in my corner navigating through all the rental changes, tenancy changes and property management issues as they arise. Carina in particular has been a godsend thankyou to the entire team
Oz · 22 July 2026
Agent replied · 7 August 2026
Thank you for your kind review. It has been a pleasure working with you and we wish you all the best for the future. Best wishes from the Grey & Co Team.
★★★★★ 5/5
GoogleGreat communication throughout the transactions I have had with this agency. All personalities on phone and in person were so helpful but a special thanks to Dominic and Denise.
Claire · 10 December 2025
Agent replied · 31 December 2025
Hi Claire, thank you for taking the time to review, its really appreciated. Thank you for your business, we have really enjoyed working with you over the years and we wish you all the best for the future.
★★★★★ 5/5
Google3 years with Grey & Co estate agent and they are brilliant. Very professional easy to deal with, great for landlords. Special mention to Carina- always very responsive and keeps you updated. Highly recommended
Francisca · 29 June 2026
★★★★★ 5/5
GoogleHave had many dealing with this agency,
Hassan and all the staff have always been very helpful with our property needs.
Hassan is very polite, brilliant customer service, he is always happy to help, no matter what I asked him for, he sorted quickly.
He is very easy to talk and he makes you feel very comfortable!
Highly recommended!!
Well done guys!😊❤️
Syl · 3 October 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
