Trusted Agent profile Β· Wem

Monks Estate Wem reviews

4.9

β˜…β˜…β˜…β˜…β˜… Excellent

882 reviews across 3 platforms

13A High Street, Wem, Shrewsbury, SY4 5AA, SY4 5AA

Part of Monks Estate and Letting Agents, see every office.

Monks Estate's office in Wem, at 13A High Street, is rated 4.9 out of 5 across 882 reviews on three platforms.

Facebook logo

3.7 / 5

9

Reviews on Facebook

Business-wide

Yell logo

1.5 / 5

2

Reviews on Yell

This office

Trustpilot logo

871

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Wem office, from every platform, shown as written. First names only.

5/5

Trustpilot

Prompt and professional service from…

Prompt and professional service from Brigette

Anon Β· 19 July 2021

Agent replied Β· 23 November 2024

Thank you for your kind review. Kind regardsBrigette

1/5

Facebook

All they do is ignore us when we apply for anything, feel so judged it’s so unfair! 😞

Samantha Β· 9 August 2023

5/5

Trustpilot

Always professional

Chris Β· 24 September 2026

Agent replied Β· 10 October 2026

Hi Chris, Thank you for taking the time to leave a review. We appreciate your feedback and are always happy to assist. Many thanks, Knight Frank South Kensington Team

5/5

Trustpilot

Alastair Calotier - Ultimate client partnership

Alastair Calotier

Mrs Β· 16 September 2026

Agent replied Β· 22 September 2026

Thank you ever so much for the kind words, Jean. It is a pleasure to look after your property. It has been truly wonderful getting to know both yourself and Frank, and your kindness and trust in myself is greatly appreciated. Thank you for taking the time to leave such a lovely review. I am delighted to have been able to assist you and look forward to continuing our relationship for many years ahead. Best, Alastair

5/5

Trustpilot

Excellent staff

Excellent staff, efficient, helpful and very professional.

Mohamed Β· 14 February 2020

Agent replied Β· 23 November 2024

Hi Mohamed It was a pleasure working with you, thank you for your lovely review.Kind regardsChanel

1/5

Trustpilot

Unsupportive

Rating only, no written review.

YANISLAV_DONCHEV Β· 9 September 2026

Agent replied Β· 22 September 2026

Dear Yanislav, We apologise that you have not felt supported by the team. Please do reach out to customerexperience@knightfrank.com and we can look into this for your further. Thank you. Knight Frank

5/5

Trustpilot

⭐️⭐️⭐️⭐️⭐️

Jane Β· 9 September 2026

Agent replied Β· 22 September 2026

Thank you for leaving a review Jane. Wishing you and your family all the best in your new home. Best wishes, Lucy and the Knight Frank Richmond Lettings team

5/5

Trustpilot

Very helpful service provided by Jordan!

Rating only, no written review.

Gary Β· 3 September 2026

Agent replied Β· 23 November 2024

Hi Gary, Thank you for your kind words, I really appreciate it and glad to know my service met or exceeded your expectations. Please do reach out if you need anything. Kind regards, Jordan

2/5

Yell

m

Friendly staff, but be cautious, investigate and check all information.

Mj2015 Β· 20 August 2015

5/5

Trustpilot

The prompt follow up

Rating only, no written review.

Walid Β· 10 November 2024

Agent replied Β· 23 November 2024

Hi Walid, Thank you for the review, we are happy to hear you had a good experience with us.Best wishes, Knight Frank

5/5

Trustpilot

Highly communicative and flexible

Rating only, no written review.

Nic Β· 5 November 2024

Agent replied Β· 23 November 2024

Thank you for the review Nic, we are happy to hear you had a good experience with us. Best wishes, Knight Frank

5/5

Trustpilot

excellent experience.

Rating only, no written review.

Xiwen Β· 27 September 2024

Agent replied Β· 23 November 2024

Thank you for your kind words. Knight Frank

5/5

Trustpilot

Laura from Renewals’

Rating only, no written review.

Fatlinda Β· 24 September 2024

Agent replied Β· 23 November 2024

Thank you for your wonderful rating! It was wonderful assisting you. Laura

5/5

Trustpilot

Good process and good communication

Rating only, no written review.

Gaurav Β· 19 September 2024

Agent replied Β· 23 November 2024

Thank you for your kind words Gaurav. Knight Frank Canary Wharf

5/5

Trustpilot

Ehteshaam was very helpful and kind

Rating only, no written review.

Sam Β· 19 August 2024

Agent replied Β· 23 November 2024

Thank you very much for your glowing review Sam! I hope was of some assistance in your search for a property. Please do not hesitate to reach out, should you require any help in the future

5/5

Trustpilot

Speedy and kind response.

Rating only, no written review.

Naoya Β· 31 July 2024

Agent replied Β· 23 November 2024

Dear Mr Sawada,Thank you very much for your kind review. It is always a pleasure to support you. Please feel free to contact us whenever we can help you out.Kind regards,Japan Desk Team

4/5

Trustpilot

Quick response and clear instruction.

Rating only, no written review.

Koichi Β· 22 July 2024

Agent replied Β· 23 November 2024

Dear Mr Noma,Thank you so much for your kind words, It was a pleasure to assist you.We hope you enjoy your new home.Kind regards,Japan Desk Team

5/5

Trustpilot

Vinnie from renewals

Excellent advice

Xtine78 Β· 6 July 2024

Agent replied Β· 23 November 2024

Good morning,Thank you for the lovely review.All the best.Kind regards,Vinnie

5/5

Trustpilot

The responses were swift.

Rating only, no written review.

Hiroyuki Β· 4 July 2024

Agent replied Β· 23 November 2024

Dear Mr Hiroyuki,Thank you for your kind words. It is always a pleasure assisting you.Kind regards,Japan Desk Team

4/5

Trustpilot

Prompt service

Rating only, no written review.

Peter Β· 8 June 2024

Agent replied Β· 23 November 2024

Hi Twang,Thank you so much for taking the time to leave a review. It is very much appreciated.Should you need my assistance in the future, please don't hesitate to reach out.Kind regards,Toru

5/5

Trustpilot

Scott Eddy was very helpful!

Rating only, no written review.

Sss Β· 3 June 2024

Agent replied Β· 23 November 2024

Thank you for your kind review. It has been a pleasure assisting you. Scott

5/5

Trustpilot

Talk backed up with action !

Rating only, no written review.

Mark Β· 30 May 2024

5/5

Trustpilot

Excellent professional service

Rating only, no written review.

France Β· 14 May 2024

4/5

Trustpilot

Jason did a great job

Rating only, no written review.

David Β· 10 May 2024

Agent replied Β· 23 November 2024

Thank you David for your kind words. Jason

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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