5/5
FacebookAssisted in the sale of my late friends bungalow, Monks Wem did a great job with their 360 video - and a sale came along within a fortnight. Very empathetic helping me navigate the difficult circumstances.
Trusted Agent profile · Wem
Monks Estate Wem reviews
★★★★★
879 reviews across 3 platforms
13A High Street, Wem, Shrewsbury, SY4 5AA, SY4 5AA
Part of Monks Estate and Letting Agents, see every office.
Monks Estate's office in Wem, at 13A High Street, is rated 4.9 out of 5 across 879 reviews on three platforms.
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Reviews
Every review we hold for the Wem office, from every platform, shown as written. First names only.
Facebook5/5
TrustpilotWe have received great service from the…
We have received great service from the Property Manager of our property namely Charlie Toyne‑Sewell. He is consistently responsive, responsible, and follows up on any issues. He has been a great help.
Agent replied · 23 November 2024
Good morning,Thank you for your kind words, I really appreciate it and have a lovely weekend.Kind regards,Charlie
5/5
TrustpilotThere have been quite a few changes in…
There have been quite a few changes in the Property Manager for my apartment recently, which can be a bit of a pain. However, I'm really glad to be working with Jason Chu as he is very responsive and polite. Keep up the good work Jason!
Agent replied · 23 November 2024
Dear Min, Many thanks for the kind and encouraging feedback. I very much look forward to collaborating with you for the many years to come. Best wishes, Jason
5/5
TrustpilotAlways great service by Catrin Baker
Agent replied · 23 November 2024
Thank you Nadia for your kind review. It is always a pleasure to be able to help.Kind regards,Catrin
5/5
TrustpilotAlways responsive and helpful.
Agent replied · 23 November 2024
Thank you for your lovely reivew and we are so thrilled the team were so helpful. Knight Frank
5/5
TrustpilotSwift turnaround from Vinnie at renewal…
Swift turnaround from Vinnie at renewal time
Agent replied · 23 November 2024
Dear Alan,It was a pleasure to assist you.Thanks.Kind regards,Vinnie
5/5
TrustpilotProactively follows up and responds timely
Vinnie from Renewals proactively follows up on matters and give timely responses. Keep it up!
Agent replied · 23 November 2024
Dear Leong,Thank you very much for your kind words.It has been a pleasure to assist you through the process.Kind regards,Vinnie
5/5
TrustpilotVery good communication and attention to detail
Prompt courteous communication and response to queries.
Agent replied · 23 November 2024
Hi Clare,Thank you for writing such a kind review. I'm pleased we were able to respond to your queries efficiently and effectively! If you need any further assistance please do not hesitate to contact us.Kind regards,Owen
5/5
TrustpilotVinnie from renewal
Vinnie from renewalAn efficient and fast handling of the negotiations to renew the contract
Agent replied · 23 November 2024
Dear Silvano,Thank you for the kind words. It was a pleasure to assist you.Kind regards, Vinnie
5/5
Trustpilotprompt responses
Summer had prompt responses, very friendly & helpful
Agent replied · 23 November 2024
I'm glad I could assist you in finding a new home. If you have any more questions or need further assistance, feel free to reach out. Best of luck in your new home!
5/5
TrustpilotFriendly professional efficient
5/5
TrustpilotProfessional Real Estate Agency
Brigette helped me renew my lease smoothly.
Agent replied · 23 November 2024
Dear OzkanThank you for your feedback and glad we agreed a renewal to your lease swiftly. Kind regardsBrigette
5/5
TrustpilotVery happy with the excellent property…
Very happy with the excellent property management service provided by Chervon Pierre. She is always proactive, responsive and insightful in her advice. I would strongly recommend her.
Agent replied · 23 November 2024
Thank you very much for your kind and positive words Michael. It has been a pleasure working with you and managing your property for many years. Best wishes, Chervon
5/5
TrustpilotExcellent service and good…
Excellent service and good communication. Very pleased with my experience
Agent replied · 23 November 2024
Thank you Niklas for your review. It was great working with you and I hope you are enjoying your new home. Ellie
5/5
TrustpilotTabitha at Kensington
Tabitha has now let our flats on four occasions and has been a pleasure to deal with, and more importantly both fast and highly efficient. The tenants she has found have been first class, and very good people to deal with.
Agent replied · 23 November 2024
Thank you Geoffrey. A pleasure as always in finding you a tenant. Thank you for giving us the opportunity.Tabitha
5/5
TrustpilotEfficient lease renewal
Efficient lease renewal, which was clearly articulated and well mannered
Agent replied · 23 November 2024
Dear PeadarThank you for your kind feedback and it was my pleasure assisting you with your lease renewal. Kind regardsBrigette
5/5
TrustpilotI am very satisfied with the service.
Agent replied · 23 November 2024
Hello Leo, thank you for the review and good luck with your move. It has been a pleasure managing your property and do let me know if I can be of any further assistance.Tom
5/5
TrustpilotSimply the best!
Simply the best! No one is better. You get high quality, personal service, quick responses and they always do the right thing. They manage the right balance between the tenant and the landlord. Thank you for being the best!
Agent replied · 23 November 2024
Thank you ever so much Rahul for your kind words.
5/5
TrustpilotQuick and kind response
Agent replied · 23 November 2024
Dear Mr Ito,Thank you very much for your kind review.Should you need anything else, please feel free to reach out to us anytime.Kind regards,Japan Desk Team
5/5
TrustpilotEhteshaam Ahmed , great service
Ehteshaam Ahmed in their accounts team provided excellent service to me as a landlord, exactly what I need.
Agent replied · 23 November 2024
Thank you for your kind words and I am glad to hear that I was able to help. If you ever have any more questions or need assistance with anything else, please don't hesitate to reach out.Kind regards,Ehteshaam
5/5
TrustpilotVery efficient and professional through…
Very efficient and professional through out my dealings.Ian MacLaurin
Agent replied · 23 November 2024
Thank you ever so much for your kind words, Ian. We are pleased that you had a great experience with the team. Knight Frank
5/5
TrustpilotPrompt response.
Prompt response.Very grateful for their prompt reply and helpful advice.
Agent replied · 23 November 2024
Thank you very much for your kind review.We are always happy to help should you require any further assistance.Kind regards,Japan Desk Team
5/5
TrustpilotSwift Contract Renewals
Appreciate the excellent communication and swift lease renewal by Vinnie!
Agent replied · 23 November 2024
Dear Ivy,Thank you for the lovely review.All the best.Kind regards,Vinnie
5/5
TrustpilotThe agent
The agent, Stan Fung
Agent replied · 23 November 2024
Thank you for leaving feedback Lynn it was lovely to meet you and Michael, I hope you enjoy your new home.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Monks Estate & Letting Agents hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Wem.
