haart reviews

★★★★★ 5/5

Google

Alex was extremely helpful throughout the entire process and consistently demonstrated excellent communication skills. He was professional, approachable, and made sure that I was kept fully informed at every stage. His communication was clear and concise, and he always took the time to explain things properly, answer any questions I had, and provide updates whenever there was any progress. I really appreciated how proactive he was in keeping me informed, as it made the whole process feel much smoother and more straightforward. Alex was also very attentive and reassuring, which gave me confidence that everything was being handled properly. His willingness to help, combined with his excellent communication and professional attitude, made a very positive impression. Overall, I was extremely pleased with the level of service and support Alex provided, and I would have no hesitation in recommending him to others.

Fern · 15 August 2026

★★★★★ 5/5

Google

I can’t thank Alexander Herbert enough for all his help and support throughout the process of buying my first home. As I first time buyer, I had a lot of questions and wasn’t always sure what to expect , but Alex was incredibly helpful, patient, and professional from start to finish. He made the whole experience feel much less stressful and was always on hand to answer my questions and guide me through each step. I am so grateful for all of Alex’s help and would happily recommend him to anyone looking to buy a property. Thanks again Alex!

Isaac · 15 August 2026

★★★★★ 5/5

Google

Kayla H at Haart was outstanding from start to finish. She immediately identified the perfect home for me . Her professionalism, knowledge, and guidance throughout every stage, from making the offer right through to completion, were exceptional. She kept me informed, answered all of my questions promptly, and made what could have been a stressful experience feel straightforward and manageable. Nothing was ever too much trouble for Kayla. She went above and beyond to ensure everything ran smoothly, and I always felt supported and confident that I was in good hands. I couldn’t be happier with the service I received and would highly recommend Kayla to anyone looking to buy a property. Thank you for making my home-buying journey such a positive experience!

Kit · 25 July 2026

★★★★★ 5/5

Google

I had a fantastic experience with Welwyn Estate Agents. Their customer service was excellent from start to finish, and the whole team was friendly, professional, and always willing to help. A special mention goes to Alex, who went above and beyond to ensure everything ran smoothly. Alex was responsive, knowledgeable, and kept me informed throughout the process, making what can often be a stressful experience much easier. I really appreciated the team's dedication, communication, and commitment to providing great service. I would highly recommend Welwyn Estate Agents to anyone looking for a reliable and customer-focused estate agent.

Aaron · 22 July 2026

★★★★★ 5/5

Google

I have just had an offer accepted on a property through Haart, with the help of Kayla Hassan. From the start of our negotiations with the seller, Kayla was completely open and honest about the fact that it would be a bit of a journey getting to an agreement but that we would get there in the end! A months or so down the line and we have finally got there. I want to thank Kayla so much for her hard work and unwavering positivity throughout the process. She has been a breath of fresh air during what everyone knows can be a very stressful time! I am confident that she will be just as brilliant getting us through to completion! 💜

Sarah · 20 November 2025

★★★★★ 5/5

Google

From the moment our offer was accepted, we knew this wasn’t going to be a straightforward purchase. The property had a number of complexities due to its previous use, and there were several challenging issues on the sellers side along the way. Thankfully, our case was escalated to Damian, and we genuinely don’t believe we would be about to complete on our forever home without him. Damian has been nothing short of exceptional. His communication has been outstanding from start to finish, always keeping us informed and responding quickly, even during the most stressful moments. His efficiency, commitment, professionalism and determination to get things moving when they seemed impossible gave us so much confidence throughout the process. What really sets Damian apart, though, is who he is as a person. He is kind, approachable, reassuring and genuinely cares. At every stage, we felt like he was fighting our corner and doing everything he possibly could to help us achieve our dream. Buying a home can be incredibly stressful, but Damian makes us feel supported every step of the way. We honestly can’t thank him enough for everything he has done. Because of his dedication, we’re now about to complete on what will be our forever home, and that is something we’ll always be grateful for. We can’t wait to begin renovating our forever home and creating so many memories there. Damian, you’ve played such a huge part in making this dream a reality that we hope, once the dust has settled and the renovation is complete, you’ll come and join us for a well-deserved glass (or bottle!) of champagne. We think you’ve earned it! If you’re lucky enough to have Damian looking after your purchase or sale, you’re in the very best hands. He is an absolute credit to his profession, and we couldn’t recommend him more highly.

Zoe · 25 July 2026

★★★★★ 5/5

Google

We had an excellent experience selling our house with haarts and especially with Kayla, who was absolutely fantastic from start to finish. She was incredibly organised, proactive, and enthusiastic, keeping us fully updated at every stage of the process. Nothing was ever too much trouble, she even followed up with us on her day off to make sure everything stayed on track. Her professionalism and genuine care made what could have been a stressful process feel smooth and well-managed. We’re so grateful for all her hard work and would highly recommend Kayla and the team to anyone thinking of selling their home!

TJ · 20 October 2025

★★★★★ 5/5

Google

Kayla has been so helpful during the sale of my property. She is very knowledgeable and has put me at ease throughout the whole process. Would definitely recommend using Kayla and Haart if you're thinking of selling your home. Thank you!

Nicola · 22 July 2026

★★★★★ 5/5

Google

Alexander Herbert made the process so simple, he was brilliant over the phone and in person!! All the steps along the process were explained comprehensively so we knew what was going on at all times! Thanks guys

Josh · 22 July 2026

★★★★★ 5/5

Google

Alex has been absolutely incredible in helping me buy my first home! Always checking in and offering alternative options. Just goes above & beyond in all aspects of the role. Thanks Alex :)

Amy · 22 June 2026

★★★★★ 5/5

Google

As first-time buyers, the whole process felt pretty daunting at the start, but Alexander Herbert made everything so straightforward from day one. He was professional, approachable, and always happy to explain things clearly, no matter how small the question was. Communication was excellent throughout, and we always felt kept in the loop. Thanks to Alexander, the whole experience was far less stressful than we expected. We’re really grateful for all his help and would happily recommend him to anyone, especially other first-time buyers., Charley & Millie

Charley · 20 February 2026

★★★★★ 5/5

Google

I just wanted to add a massive thank you to Kayla who has been very helpful and approachable whilst dealing with my house sale. I do not think it would have sold so promptly if it had not been for her. She has been very professional and is always there if I have any questions.

Susan · 20 October 2025

★★★★★ 5/5

Google

Alex was extremely helpful and professional. Amazing!

Charlie · 1 August 2026

★★★★★ 5/5

Google

Kayla made the process of finding my first home so easy and enjoyable. She was very helpful and answered any concerns I had whilst on our viewings. Would definitely recommend her if looking to buy property in WGC!!

Lois · 20 November 2025

★★★★★ 5/5

Google

The whole process of putting my house on Sale with Haart was a smooth experience. Kayla kept me informed at every stage and took care of everything. The service provided is professional and consistent. I highly recommend working with this agent.

Sinem · 20 October 2025

★★★★★ 5/5

Google

Thanks to Haart for helping us sell our house. We had a long journey with Haart. It started off well but there was a period we struggled when there was a change in organisation. But ever since we had Ben Blacker, it was smooth journey. Ben is pragmatic and responsive. Ben gave us the right advice and helped us navigate through a tricky market. I wouldn’t hesitate recommending Haart and Ben Blacker. Thanks very much!

Vibin · 23 May 2024

★★★★★ 5/5

Google

Had a lovely experience with the whole team. Everyone was friendly and extremely helpful. Shoutout goes to Alex who went above and beyond to help me further. This haart branch has a top group of young people and has a bright future.

Tom · 15 August 2026

★★★★★ 5/5

Google

I have used Haart to sell my property in Welwyn Garden City. Ben and the team were great to deal with, their communication was strong and I was kept up to date at all stages of the process. They were quick to respond and were genuinely keen to find me the right buyer. They remained patient throughout the whole process and I would recommend them highly.

Anju · 23 May 2024

★★★★★ 5/5

Google

As a first time buyer Kayla has been wonderful! Always easy to get hold of, helpful and has made the experience so much better

Samantha · 20 October 2025

★★★★★ 5/5

Google

Well what can I say, everyone I came in to contact with were outstanding. Ben Blacker especially I cannot thank enough for his patience and professionalism. Thank you for helping to make make a stressful period feel effortless. Lillie was also a star and kept us in the loop at all times, nothing was too much trouble. Thanks again to the team!

Helen · 23 May 2024

★★★★★ 5/5

Google

Lee and Paul came to see me to give me loads of advice with no charge or pressure on my property. They were friendly, knowledgeable and helped me to formulate a plan in regards to when to market, told me about likely legislation changes that are upcoming that might affect me. Paul in particular has given up a lot of his time both on the phone and in person to help give me information I didn't otherwise have access to. I respect that the advice I have been given has been honest and he hasn't pressed a commercial agenda in the interest of the company over giving honest advice. I cannot recommend them highly enough.

Emma · 23 May 2025

★★★★★ 5/5

Google

My experiences with Haart have been fantastic, Beth, Jack and Charlie have all been great to deal with, very engaging and have a genuine desire to help you find your property. Jack first gave us advice on how to start the property search and mortgage introductions, Charlie was always helpful in the viewings we had with him and Beth was always keeping us updated in our property search and showed a real desire to keep in touch and make sure everything was okay. Haart have a great team with these 3.

Mark · 12 September 2022

★★★★★ 5/5

Google

The team of Haart Estate Agents in Welwyn garden city has been to me absolutely amazing. All the questions I’ve had have been answered in timely manner. Two people stud out especially The Manager Toni Mitchell and Charlie estate agent. I am a first time buyer and had no clue how things were done. Toni has been absolutely amazing not only guiding and supporting but also explaining every step of the way making it clear to me. He is very knowledgeable and professional. I feel very lucky to have meet this team who helped me to have my first home, very stress free.PositiveResponsiveness, Quality, Professionalism

Laureta · 25 August 2022

★★★★★ 5/5

Google

I picked Tony and his team to sell my house because they came across as professional and super-confident that they would get me the best deal for my property - Tony's standard estimate was higher than his competitor and his team and he delivered on that promise. I would highly recommend Tony (and Jack) and his team at Haart, Welwyn Garden City. Very professional and Tony has a way of convincing people to do what he wants - from the buyers to the solicitors to the sellers (me), he managed it all beautifully. An outstanding professional and a good team.PositiveResponsiveness, Quality, Professionalism, Value

Navinder · 25 August 2022