Every review we hold for the Welwyn Garden City office, from every platform, shown as written. First names only.
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1/5
TrustpilotDon't recommend
The process started of great. Had a call back the same day, had an estate agent come over the next and then radio silence. I emailed multiple times, no response, I called and left messages and was told but others id have a call back from the relevant estate agent, never did. Real shame as I really wanted to use this company to sell my property but just got ghosted by them. Would have just preferred they told me they weren't interested in selling my property rather than have me chase them for an answer for 2 weeks and still never get an answer. Very unprofessional and disappointing.
Andy Β· 24 September 2026
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5/5
GoogleBen Blacker has been brilliant from the outset. He reached out to learn what we were looking for and quickly made a match showing us a house recently introduced to the market. We were fortunate to work with Ben as he provided introductions, followed up with solicitors and effectively managed the chain until exchange was completed. Ben has been completely reliable, accessible, communicative, honest and thorough with all aspects of helping us purchase our new house. We felt that Ben was focused on ensuring both parties, seller and buyer, were able to achieve a win-win. Thank you Ben.
Steve Β· 26 March 2024
Agent replied Β· 12 June 2024
Thanks for your kind words. Ben
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5/5
GoogleI have worked with Ben Blacker on two Occasions.
Throughout that time I found him very helpful and professional. he was responsive to queries.
I do believe that he really assisted in getting each of the transactions exchanged, both of which were far from straightforward.
He struck me as having a very good general attitude, as well as having a sense of humour which always helps !!
Peter Β· 26 March 2024
Agent replied Β· 12 June 2024
Thanks for your kind words. Ben
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5/5
GoogleBeth at Chewton Rose Estate Agents in Welwyn Garden City kept in touch and helped me as much as she could when I was searching for a new home. She listened carefully to my needs and tried to find properties that would be suitable and interesting for me. Viewings were conducted in a comfortable yet professional manor, all questions answered fully and honestly, and I never felt hurried or under pressure. I highly recommend Beth and all the team, I and would definitely use Chewton Rose again. Thank you Beth for all your help xx
Josephine Β· 13 June 2023
Agent replied Β· 12 June 2024
Thanks for your kind words. Ben
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5/5
GoogleFrom our first meeting, it was evident that Ben Blacker was genuinely invested in helping us sell our property.
His approach was thorough- he took the time to understand the unique features and strengths of our home.
I would recommend him strongly to anyone looking to sell their homes. Ben is a consummate professional who combines diligence, market knowledge, and a caring approach that truly sets him apart.
Sindy Β· 17 August 2023
Agent replied Β· 12 June 2024
Thanks for your kind words. Ben
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5/5
GoogleWe had a few agents to view the property with a view to acting on our behalf. We were immediately impressed with Ben Blacker so instructed him to market the property for us. Throughout the process Ben was "by our side" and managed to secure a good outcome for all parties. Most impressed.
Gerry Β· 16 April 2024
Agent replied Β· 12 June 2024
Thanks for your kind words. Ben
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1/5
TrustpilotFalse promises
If your property is worth over a million, then your experience may differ, however, if it's not, then learn from our experience. Communication is very hit and miss and I include in this essential information that jeopardizes your sale; you are not their priority. They promise 'cutting edge technology and innovative marketing', and yet, they struggle with the basics; for example, omitting mention of a key feature of the house location in their marketing and, remarkably, given their claims, a lack of working knowledge of their own website. Foolishly, we forgave them one error after another because, at the time, we felt the photographs and floorplan had been done and didn't want to waste any more time. That was our mistake, I admit, however, all of the above (and there is more) lost us our sale, and that mistake lies firmly at their door.
Catherine Β· 6 July 2021
Agent replied Β· 26 August 2025
Hi Catherine,
Thank you for taking the time to leave a review.
We've spoken to the team at Ascot and, as you're aware, your buyer opted late on to purchase an alternative property.
Having reviewed our services in this sale, we would welcome the opportunity to discuss this further.
Should you wish to contact the branch, we'd be happy to examine this case with you in more detail.
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5/5
GoogleBen Blacker has provided us with an exceptional service with finding a property for us. As first time buyers he has patiently answered all our questions and helped us with negotiating a fair price. Working with Ben has been stress free as heβs always a phone call away to help.
Maria Β· 26 March 2024
Agent replied Β· 12 June 2024
Thanks for your kind words. Ben
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4/5
GoogleBen and his team carefully listened to our selling requirements, gave regular updates and immediately got a steady stream of viewings. We were able to achieve a good price despite difficult market conditions. The service felt personalised and I would use this agent again. Recommended π β¦
Rachelfh Β· 26 March 2024
Agent replied Β· 12 June 2024
Thanks for your kind words. Ben
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5/5
TrustpilotOnce again we chose Chewton to sell ourβ¦
Once again we chose Chewton to sell our home. As always they did a brilliant job, and we made a quick sale. We dealt mainly with Philip who obviously knows his stuff, he gives a good valuation, unlike some estate agents who go in high to get your business, then you find you have to drop your price. Also highly recommend Shirley who did the weekend viewings. Chewton Rose always go the extra mile, and we look forward to using them again.
Teresa Β· 27 October 2019
Agent replied Β· 12 June 2024
Dear Teresa Stafford,
Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property.
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5/5
TrustpilotExtremely Helpful and Professional.
The Ascot branch of Chewton Rose was the Estate Agent which was selling the property we purchased. On the first viewing we met Philip who showed us around South Cottage and he clearly had a great deal of knowledge about the property because he answered all our questions; he also answered them openly and truthfully. The viewing was unhurried and Philip did not pressurise us in anyway or start suggesting that if we did not make an immediate offer we would probably lose out to a previous viewer, (we encountered this technique with some other agents). On the second viewing we met Shirley who allowed us to walk around and view the property on our own but she was on hand if we needed to ask any further questions. Both viewings were extremely relaxed and very informative. We considered that South Cottage had been fairly valued for marketing purposes. After our offer was accepted by the Vendors and the conveyance process began we mainly dealt with Philip who was extremely helpful and also kept us up to date and informed. Philip and Shirley are traditional in their approach, very professional and are certainly well experienced in Estate Agency which is very refreshing. I would recommend them to anyone who was thinking of selling a property in the local area.
Darryl Β· 10 October 2019
Agent replied Β· 12 June 2024
Dear Darryl Moscrop,
Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future.
Chewton Rose Ascot estate agents
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5/5
TrustpilotIf you want to sell your house use Sarah at Chewton Rose
If you want to sell your house, you have to use Sarah Farrington of Chewton Rose, Ascot. We sold and then bought a house with her last year and she was the ultimate professional.She returns emails and calls immediately, keeps you completely up to date with progress and is really lovely too! As a company, they do not inflate property prices just to get your business, they are honest I trusted their advice. Thanks Sarah at Chewton Rose.
Mrs Β· 27 January 2020
Agent replied Β· 12 June 2024
Dear Mrs Stevens,
Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property.
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5/5
GoogleWe have been looking for a property in the Welwyn area and several times looked at properties through Chewton Rose. Each time we have dealt with Ben Blacker who has been excellent. Although the first few properties didn't meet our needs, β¦
Nat Β· 16 April 2024
Agent replied Β· 12 June 2024
Thanks for your kind words. Ben
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5/5
GoogleBen has been superb in guiding us through every step in the sale of our house. He is very professional, also kind and friendly. I have no hesitation in recommending Ben and the team at haart Welwyn Garden City.
Gwen Β· 16 April 2024
Agent replied Β· 12 June 2024
Thanks for your kind words. Ben
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5/5
GoogleI put my house with Chewton Rose in October. Ben Blacker was absolutely professional and trustworthy in every way, from sorting out the adverts and sending possible buyers around with success. Sadly I have had to withdraw the sale for personal reasons but wouldn't hesitate to use Chewton Rose again.
Lee Β· 13 June 2023
Agent replied Β· 12 June 2024
Thanks for your kind words. Ben
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5/5
GoogleWe have recently purchased a new property through Chewton Rose and they have been brilliant to work with, in particular Ben. Ben has always been on hand to help with any questions and super responsive, making the process as stress free as possible! Thank you Ben & the team!
Bronwyn Β· 13 June 2023
Agent replied Β· 12 June 2024
Thanks for your kind words. Ben
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5/5
GoogleI would highly recommend Chewton Rose, especially Ben Blacker, who gave a us excellent service with good clear advice and communication, I have have had some less than satisfactory experiences with estate agents but found Ben and his team to be very thorough professional and diligent. many thanks
Cliff Β· 13 June 2023
Agent replied Β· 12 June 2024
Thanks for your kind words. Ben
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5/5
GoogleMy wife and I have been working with Ben Blacker to find a new home in Welwyn Garden City. Ben has been very open and honest during viewings and has taken the time to understand what sort of properties will and won't suit our needs.
Richard Β· 13 June 2023
Agent replied Β· 12 June 2024
Thanks for your kind words. Ben
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5/5
GoogleBen Blacker has been brilliant in helping us sell our house. Chewton Rose offers a very professional service and we have been very impressed with how they marketed the house as well as how well they have communicated with us. Thanks Ben!
Alison Β· 17 August 2023
Agent replied Β· 12 June 2024
Thanks for your kind words. Ben
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5/5
GoogleWe had a great experience using Chewton rose, Ben Blacker was very informative and although he was not working for us directly he was very helpful with our move. β¦
Andrew Β· 16 April 2024
Agent replied Β· 12 June 2024
Thanks for your kind words. Ben
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5/5
TrustpilotBest agents weβve used or seen!
We set off on our journey to sell our house and purchase our new home last year. We've experienced our fair share of estate agents and I whilst Steven and the team at Chewton Rose represented our sellers (not us), we found their service, reliability and support outstanding. We've dealt with some big names and some local ones....none come close!
Greg Β· 27 April 2021
Agent replied Β· 26 August 2025
Hi,
Thank you for taking the time to leave us a great review about your experience with us!
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5/5
GoogleI had Chewton Rose estate agents deal with my property process, Ben Blacker was my agent and was very competent, efficient and responded with solutions for a lot of my questions and concerns. Would highly recommend this company.!
Florrie Β· 17 August 2023
Agent replied Β· 12 June 2024
Thanks for your kind words. Ben
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5/5
GoogleBen was very professional in everything that he had to do. His very nice personality enables him to communicate extremely easily with us as customers. We would recommend him and your company to anyone who asks our opinion.
Keith Β· 17 August 2023
Agent replied Β· 12 June 2024
Thanks for your kind words. Ben
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5/5
GoogleAfter an unfortunate start with an affiliate company, Ben Blacker took over our sale, was very professional, communicative and a pleasure to deal with. Thanks Ben!
Ricky Β· 26 March 2024
Agent replied Β· 12 June 2024
Thank you for your kind words. Ben
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