Trusted Agent profile · Wellington

Mannleys Sales & Lettings Telford reviews in Wellington

4.6

★★★★★ Excellent

339 reviews across 3 platforms

23A Market Street, Wellington, TF1 1DT

Mannleys Sales & Lettings's office in Wellington, at 23A Market Street, is rated 4.6 out of 5 across 339 reviews on three platforms, including 146 Google reviews rated 4.3.

Google logo

4.3 / 5

146

Reviews on Google

This office

Facebook logo

5.0 / 5

11

Reviews on Facebook

Business-wide

Trustpilot logo

182

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Wellington office, from every platform, shown as written. First names only.

5/5

Trustpilot

What a service!!!

What a service!!!This was the first time I have used Mannleys to sell a property and I was blown away by the service I received. Not only did they get my property on the market super fast but they also sold it for full asking price in just 2 WORKING DAYS!!! This meant I could reserve the house I was desperate to buy.I was kept updated regularly & both Lydia and Ashleigh were fabulous throughout the whole process!Hopefully I will never need to move again, but if I do I will 100% be using Mannleys!!!Thanks guys

Simon · 1 June 2021

Agent replied · 6 July 2023

Thank you very much for your kind review. Good luck in your new home!

5/5

Trustpilot

This company have been nothing but…

This company have been nothing but brilliant! I would like to make a special shoutout to Lucy O'Brien for her continuous support throughout the process and even after. I would most definitely recommend this company :)

Suzette · 23 November 2024

Agent replied · 23 December 2024

Thank you so much for your glowing review! 🌟 We’re thrilled to hear about your brilliant experience with Mannleys. Lucy O’Brien is an incredible member of our team, and it’s fantastic to know that her continuous support made such a positive impact on your journey, even beyond the process! Your recommendation means the world to us, and we’re always here if you need anything in the future. Best wishes, The Mannleys Team

5/5

Trustpilot

The agents who dealt with us were very…

The agents who dealt with us were very professional and we went through the process of viewing, checks, paperwork and collecting keys very smoothly. We had a stress free experience and were able to readily get hold of staff if we had any questions or required assistance with paperwork. The staff in office were friendly and inviting, the ‘Congratulations’ card was a lovely touch and added to a pleasant experience for me and my partner in our new chapter. Thank you!

LANE · 17 January 2025

Agent replied · 29 July 2025

Thank you so much for your wonderful review! We’re delighted to hear that you had such a smooth and stress-free experience with us. Providing professional, friendly, and efficient service is always our top priority, and it’s great to know that we met your expectations. We’re glad you appreciated the ‘Congratulations’ card, it’s important to us to make every client’s journey into their new chapter extra special. If you ever have any questions or need assistance in the future, please don’t hesitate to reach out. Wishing you and your partner all the best in your new home! Warm regards, The Mannleys Team

5/5

Google

I’ve had an excellent experience with this estate agency. From the very beginning, the service I received was exceptional. Lucy O’Brien has been kind, professional, and thorough throughout my application process. I was given clear guidance …

DLLN · 14 November 2025

5/5

Trustpilot

We used Mannleys to sell our property…

We used Mannleys to sell our property as they were recommended to us by our financial advisor. I must say from the day they came to take pictures to put it up for sale to the completion day, they were all amazing. The service we received was 5 star plus, I really could not have got through the process without them. We received so many updates and the communication from the team was outstanding. I would highly recommend to Mannleys to all my family and friends. A massive thank you to Chris and all the team for all your support, advise and help with our sale.

Katie · 30 November 2020

Agent replied · 6 July 2023

Thank you for your lovely review. We are so pleased that you have been impressed with the service you received. We would like to wish you the best with your move into your new home!

4/5

Trustpilot

Professional from start to finish

I recently used Mannleys for the sale of a property in Telford. Aaron came to do the valuation, immediately understood the situation and was able to advise accordingly. Within a few weeks I had accepted an offer, Danielle really helped mediating the price discussion in a really professional way. Ashleigh kept me fully up to date during the searches/contracts period with regular emails and phone calls. Its little wonder these green and pink boards keep popping up all over Telford! These guys aren’t the cheapest around, but I can honestly say I feel it has been money well spent.

JMcG · 13 October 2020

Agent replied · 6 July 2023

Thank you for taking the time to leave a lovely review. We are pleased to hear you were impressed with all aspects of the sale process and the different members of staff you dealt with. If we can be of any help in the future please do not hesitate to contact us.

5/5

Trustpilot

Impressed with their high standards and professionalism.

I cannot fault this team. From the very beginning, they have been super-efficient, answered all questions, have shown to be completely on the ball and have delivered an exceptional service over the last 6 months. We took a bit of a gamble as they were slightly more expensive, but it has been worth every penny. Emails are answered promptly, issues are dealt with straight away and knowing that your property is in safe hands is worth its weight in gold. I wouldn't hesitate to recommend Mannleys - they are the ultimate in professionalism. Very impressed with their high standards.

P · 22 December 2024

Agent replied · 22 October 2024

Thank you so much for your kind words and for taking the time to leave us such a glowing review! We are thrilled to hear that you’ve been impressed with our high standards and professionalism throughout the last six months. We understand that choosing a service is a big decision, and we’re so pleased to know that your experience with us has been worth it. Our team takes pride in delivering efficient, prompt, and attentive service, so it’s wonderful to hear that we’ve been able to meet your expectations and give you peace of mind. Your recommendation means the world to us, and we truly value your trust in Mannleys. If there’s anything else we can do for you in the future, don’t hesitate to reach out! Thank you again for your support. Best regards, The Mannleys Team

1/5

Google

I’ve a very bad experience with this agency. In last minute the’ve cancelled viewing without any reason and scheduled for next day when I called them and asked for reason. As soon as I view the property, immediately called them requested …

Sri · 14 January 2026

Agent replied · 15 January 2026

Thank you for taking the time to share your feedback. We are sorry to hear that you were disappointed with your experience and appreciate the opportunity to clarify. … More

5/5

Trustpilot

From start to finish they could not do…

From start to finish they could not do enough for us with the purchase of our bungalow. They kept us updated every step of the way. Genuinely cannot thank them enough. Special thanks to Lydia and Jo who were amazing. Thank you.

Deborah · 30 April 2024

Agent replied · 22 October 2024

Thank you so much for taking the time to share your experience! We're thrilled to hear that our team, especially Lydia and Jo, provided you with exceptional service throughout the entire process of purchasing your bungalow. Keeping you informed every step of the way is always our goal, and we're delighted that we could meet your expectations. If you ever need assistance in the future, don't hesitate to reach out. Congratulations on your new home, and thank you for choosing us!The Mannleys Team

5/5

Trustpilot

Brilliant Team

I cannot recommend the team at Mannleys enough. Helen and her team are professional, helpful and responsive and have supported me through every stage of renting my property. If you are looking for an agent talk to Mannleys - you won't be disappointed.

Amanda · 4 March 2024

Agent replied · 21 March 2024

Dear Amanda,Thank you so much for taking the time to share your experience with Mannleys on Trustpilot! We're thrilled to hear that you had such a positive experience with our team, particularly with Helen and the rest of the staff.It's fantastic to know that our team's professionalism, helpfulness, and responsiveness made a positive impact on your journey of renting your property. We truly appreciate your recommendation and are delighted that we could support you through every stage of the process.At Mannleys, we strive to provide excellent service to our clients, and your feedback reinforces our commitment to maintaining high standards. If you ever have any further questions or need assistance in the future, please don't hesitate to reach out.Thank you once again for choosing Mannleys as your agent, and we look forward to assisting you with any future property needs.Best regards,The Mannleys Team

5/5

Trustpilot

Outstanding support

Been a Tennant of Mannleys for a number of years now and we would like to share a special shout out to Helen and the team for amazing support and customer service. Outstanding communication, thank you... Mr & Mrs Trafford.

Kyle · 5 March 2024

Agent replied · 21 March 2024

Dear Mr. & Mrs. Trafford,Thank you so much for taking the time to share your positive experience with Mannleys on Trustpilot! We're thrilled to hear that you've been a satisfied tenant for several years and that our team, especially Helen, has provided you with outstanding support and customer service.At Mannleys, we strive to prioritize excellent communication and customer satisfaction, and it's truly gratifying to know that our efforts have contributed to your positive experience. We appreciate your trust and loyalty as tenants.If there's ever anything you need or if you have any suggestions for how we can further enhance your experience, please don't hesitate to reach out. We look forward to continuing to provide you with excellent service for many more years to come.Warm regards,The Mannleys Team

5/5

Trustpilot

Lettings review

Kerrie and the team organised all matters related to the letting, keeping us informed on a timely manner and would highly recommend their service.

Hari · 30 November 2024

Agent replied · 23 December 2024

Hi Hari, Thank you for your wonderful review! We're so glad to hear that Kerrie and the team provided you with efficient and timely updates throughout the letting process. Your recommendation means a lot to us, and we’re always here to assist you in the future. Kind regards, The Mannleys Team

5/5

Trustpilot

Would 100% recommend Mannleys to…

Would 100% recommend Mannleys to anyone! I'm renting with them at the moment and they have offered excellent service from the start, any issues I have had the team has been straight onto it. Special thanks to Kerrie for the speedy responses and additional info provided :)

James · 11 September 2023

Agent replied · 28 October 2023

Thank you so much for taking the time to leave us a fantastic 5-star review. We are thrilled to hear that you had such a positive experience with our service. We are committed to maintaining the high standards that you've come to expect from us. If you ever have any questions, suggestions, or if there's anything else we can assist you with, please don't hesitate to reach out.Once again, thank you for choosing us, and we genuinely appreciate your trust and support. Have a wonderful day!

5/5

Google

The team at mannleys were amazing. Jayne was great on day one and then Lydia was brilliant throughout the purchase of my property. Roger was absolutely brilliant as well showing us around different properties.

Chris · 8 August 2025

5/5

Google

From start to finish, the process with Mannley’s was super easy and reassuring. Every conversation left me confident that I was in good hands. Whether you’re looking to rent or buy, I would absolutely recommend Mannley’s. They couldn’t do enough for you.

Leah · 1 May 2025

5/5

Trustpilot

I sold my property with Mannleys

I sold my property with Mannleys - it was listed for about 1 month before sale was agreed with just the 3rd viewing. I felt my property was fairly priced and Lydia negotiated a sale price I was really pleased with.

Olivia · 21 October 2025

Agent replied · 26 December 2025

Thank you so much for your wonderful review! 🌟 We’re thrilled to hear you had such a positive experience selling your property with us. Lydia and Jo will be delighted to know their efforts made the process smooth and stress-free for you. Getting the pricing and marketing just right is always our goal, so it’s fantastic to see that reflected in your quick sale. Wishing you all the best in your next chapter, and thank you again for choosing Mannleys! Kind regards, The Mannleys Team

5/5

Trustpilot

Kerrie has been more than helpful with…

Kerrie has been more than helpful with helping me to relocate to be near family. They allowed my daughter to view property and all necessary documents available over Internet via docusign. All I all a good and smooth transition. Keep it up kerrie

Sue · 8 September 2023

Agent replied · 28 October 2023

Thank you so much for your review, much appreciated.

1/5

Google

Poor communication and a frustrating experience overall. Calls regularly went unanswered along with emails ignored yet when you call from a different number they miraculously answer. They are far more interested in protecting the landlord than their tenants. If you have the option of another letting agent, I would strongly recommend considering them instead.

Peter · 24 March 2026

5/5

Trustpilot

Team spirit

The staff at Mannleys work as a team. They respond to phone calls promptly, are courteous in their communication and empathetic to their customers' needs. I had an unbelievably difficult and protracted transaction due to my conveyancer's inefficiency and this created much frustration for everyone in the chain. Despite this I received valuable support and encouragement from Jo and I am indebted to her for her continuing help and patience throughout. When it seemed the chain would collapse, Chris stepped in and helped to maintain momentum. I could not have wished for a more cooperative team and they deserve much praise for their professional approach. I shall be forever grateful for the ultimate success of purchasing through them.

CLIVE · 12 April 2024

Agent replied · 22 October 2024

Thank you immensely for your glowing review! At Mannleys, we pride ourselves on our collaborative spirit and commitment to providing exceptional service to our clients.It's heartening to hear that our team's prompt responsiveness, courteous communication, and empathy made a positive difference during what sounds like a challenging transaction. We understand that buying or selling a property can be stressful, and we're thrilled that Jo and Chris were able to provide valuable support and encouragement, helping to navigate through the difficulties you faced.Your words of appreciation mean the world to us, and we're truly grateful for the opportunity to assist you in achieving a successful purchase. If there's anything else we can do for you in the future, please don't hesitate to reach out. Thank you once again for entrusting us with your real estate needs!The Mannleys Team

5/5

Trustpilot

I have dealt with Lydia on a recent…

I have dealt with Lydia on a recent property sale, from the start with marketing to selling the property and issuing the sales memorandum she has been fantastic. Great communication and very professional and friendly. Will use their Agency again.

A · 29 September 2023

Agent replied · 28 October 2023

Thank you so much for taking the time to leave an excellent 5 star review and we are so glad you have been impressed with Lydia's excellent service. We will look forward to looking after you again in the future.

5/5

Trustpilot

Absolutely fantastic customer service

Absolutely fantastic customer service, particularly Ashleigh who worked so hard to ensure we had moved into the house before our baby was born! Absolutely above and beyond and couldn’t be more thankful.

Drew · 18 February 2024

Agent replied · 21 March 2024

Dear Drew,Thank you so much for taking the time to share your wonderful experience with us on Trustpilot! We're thrilled to hear that you had an absolutely fantastic experience with our customer service, especially with Ashleigh.It warms our hearts to know that Ashleigh went above and beyond to ensure a smooth transition for you and your family, especially during such a crucial time before your baby was born. We understand that moving can be a stressful experience, and we're delighted that our team, led by Ashleigh, could make it a positive and memorable one for you.We truly appreciate your kind words and are grateful for the opportunity to assist you during this significant moment in your life. If there's anything more we can do for you or if you have any further feedback, please don't hesitate to reach out. Congratulations on your new home and the arrival of your baby!Warm regards,The Mannleys Team

5/5

Google

An absolutely fantastic, first class service from this company. I cannot thank them enough for their constant professionalism, friendliness and knowledge when dealing with the many questions I often bombarded them with. I would have absolutely no hesitation in recommending this company to my family and friends. Really well done all and thank you.

Richard · 14 February 2026

5/5

Trustpilot

Exceptional and Professional Customer Service

We corresponded with Mannleys back in 2021 when we purchased our property with them, they were faultless in their customer service. They were the key people in getting the sale through in time for us to qualify for the free stamp duty (a huge saving for us). We have since rented our property out with them and again they have been absolutely fantastic. They are quick to offer expert advice, easy to get hold of and offer exceptional and professional customer service. Nothing is asking too much!!! Would highly recommend them!!!

Emily · 16 January 2024

Agent replied · 21 March 2024

Dear Emily,Thank you so much for taking the time to share your positive experience with Mannleys on Trustpilot! We're delighted to hear that our team provided faultless customer service during your property purchase in 2021. It's especially rewarding to know that we played a key role in ensuring the timely completion for you to benefit from the free stamp duty, resulting in significant savings.We greatly appreciate your continued trust as you've chosen to rent your property through us. It's fantastic to learn that our team has maintained a high standard of service, offering quick and expert advice while being easily accessible. Our commitment to providing exceptional and professional customer service is at the forefront of what we do.Your recommendation means the world to us, and we're grateful for your trust and support. Should you ever need assistance in the future or have any further feedback, please don't hesitate to reach out. Wishing you continued joy and success in your property endeavors!Best regards,The Mannleys Team

5/5

Google

I have bought a property previously with Mannley's. They have managed to get my house sold within 3 days of going on the market. The professionalism of this estate agents is second to non. The way they explain the process, the pictures taken of the house were amazing. I would highly recommend them

Stephen · 14 February 2026

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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