5/5
Callum and Claire were incrediby helpful & pro-active in our buying process. Would recommend and will be using again in the future
Agent replied · 26 March 2026
Thanks for the 5 stars George!
Trusted Agent profile · Wellington
★★★★★
68 reviews across 1 platform
37 High Street, Wellington, TA21 8QT
Gibbins Richards's office in Wellington, at 37 High Street, is rated 4.7 out of 5 across 68 reviews on 1 platform, including 68 Google reviews rated 4.7.
Tell us what you need and we'll put you in touch. Gibbins Richards Wellington hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Wellington.
Every review we hold for the Wellington office, from every platform, shown as written. First names only.
5/5
Callum and Claire were incrediby helpful & pro-active in our buying process. Would recommend and will be using again in the future
Thanks for the 5 stars George!
5/5
A huge thank you to Nick and his team who have helped me through a very difficult time. The house sale wasn't straight forward, but with the dedication, diligence and care shown by all the Wellington staff, we eventually got there! I would happily recommend Gibbins Richards.
Thank you for leaving us such a lovely review - it really means a lot
5/5
After talking with 3 Estate Agents, we decided to appoint Gibbins Richards to handle our sale. Max, Callum and the rest of the team were extremely helpful, efficient and professional at all times. The sales particulars were very impressive - excellent photographs and well presented. I would wholeheartedly recommend Gibbins Richards to anyone.
This is such a nice review for us to read Stephen. Thank you for taking the time to leave it.
5/5
We have just sold our mothers home with the Wellington office. We have been very very impressed with both the excellent service we as a family have received but also their focus on helping buyers. For us the communcation was excellent always knowing about appointments and good feedback along with advice about the market. We noticed that their office is the only one in Wellington open on Saturday afternoon and Nick worked on bank Holidays for us. They also were flexible with appointments for potential buyers. The Wellington office is a very strong team who gave us excellent service. Thank you
Thank you Julia. Your words are important in helping us maintain the great reputation we have built up and we appreciate you taking the time to leave us this review. All the best.
5/5
Brilliant service provided. All the staff were friendly, helpful and more importantly dealt with sale of the property quickly and efficiently. Their telephone manner, especially Jackie, was absolutely brilliant. No problem was too much! Thank you for all the hard work and the sale smooth
Thanks for the lovely comments Lauren. Jackie is a huge asset to our company.
5/5
A comment from a recent client: Thanks Nick to you and the team We got there in the end! Very Happy with your service Kind regards Patrick & Jan Fowler
That’s great Nick - more lovely words of appreciation recognizing the hard work which goes in to each and every transaction. Ben
5/5
After my chain collapsed quite near to the end Claire, Callum & Rachel from the Wellington office persevered and worked so hard to sell my cottage for a second time. Claire, in particular, gave me a feeling of genuine care & support with a personalised approach. I would definitely recommend the Wellington Office.
Hi Carla. Thank you so much for taking the time to write this. It means so much to the time to know the service they provided exceeded your expectations. We look forward to dealing with you again in the future.
5/5
Claire (and her team) were brilliant! Always went the extra mile! Extremely friendly, really helpful, always available to answer any queries. Offering advice and providing encouraging moral support and trying to sort things out as soon as possible if they didn't go to plan. I would thoroughly recommend them!
Thank you for these kind words. Claire takes a personal pride in her work and loves nothing more than a job well done and another happy client!
5/5
We had a few 'glitches' with our sale but the team at Gibbins Richards earned every penny of their modest fee. The post sale follow up work was absolutely first class and without their hard work (special thanks to Jane) we may well have lost the chance to move to our dream home. Highly, highly recommended.
Thanks Will. It’s great to read your feedback and know your were happy with our service. We hope to be able to help you again in the future.
5/5
Nick and the team were fantastic! They provided a friendly, knowledgeable and professional service, keeping us informed at all times during the sale of our property. We would thoroughly recommend the team at Wellington Gibbins Richards.
Thanks for the great review Katherine
5/5
I had a lovely experience viewing some houses around the wellington area. I was shown around buy a lovely young gentleman called Callum, he had some excellent knowledge about the houses as well as the wellington area, would recommend
Thanks for the lovely 5 star review Ellie.
5/5
The Wellington estate agents were brilliant. Even though they were not my estate agency, they were far more supportive of my purchase than my estate agency and solicitor. Absolutely recommend them.
Thank you. This makes us so happy to read!
5/5
I cannot thank Nick enough for his help and support with our recent involvement with Gibbins Richards. His generosity and willingness to help shows there are good people out there.
Thank you for taking the time to leave us this review Chris. Your kind comments are much appreciated. Ben
5/5
This is a review for Claire, the manager at Wellington, and not the company. I must praise Claire on her empathetic approach and professionalism. For me, estate agency is all about the personal touch, adapting to each client's needs and building relationships to match people to properties (and vice versa)..... This is something that Claire does in abundance. With Wellington being a small town, the service she provides is excellent, that old fashioned touch really does make the difference and in today's world of fast paced electronic media taking over personal service, the service she provides is unique and special. A real asset to the company.
5/5
Cannot complain about anything, fast efficient brilliant service with Paul Maxwell and the team. All went very smooth. All done & dusted inunder eight weeks. Fantastic.
Thanks for the great feedback Stephen. See you again next time around!
5/5
Excellent estate agency and highly professional staff. Having moved many times in and around wellington over the last 13 years they are always friendly and hugely supportive of buyers and sellers alike.
Thank you Peter. This means a lot to us!
5/5
Gibbins Richards offers quality services and have excellent staff.
We are glad you think so. Thank you for taking the time to leave us this review!
5/5
Having bought, sold and bought again through Gibbins Richard's of Wellington, we would highly recommend anyone in Wellington or surrounding areas to use them. We bought our first house back in 2017, and found the team very helpful and responded to our many 'first time buyer' questions, very quickly and professionally. Two years later, we decided to put our house on the market and look for somewhere bigger. Nick came round to value the house and was very thorough, very knowledgeable of the area and also very likeable. He was genuine and even remembered us from when we bought the house. He gave us a well priced quote, and we confirmed we would use them there and then. A week or so later, our house was advertised in the branch and online, with high quality photos.The advert made us question why we were even selling! We had many viewings and feedback left after each visit, kept us in the loop with what other people thought of the property. A few weeks later and we had an offer. When looking for our next property, we used onthemarket and rightmove for our search, both of which Gibbins Richard's use. Their adverts definitely stand out from the rest, mainly due to the photos mentioned before. We found a house that we liked the look of, which turned out to be marketed by Gibbins Richard's, and booked a viewing. Libby showed us around the house, and much like Nick, was very knowledgeable, answered all our questions, and while being professional, still came across as genuine. We made an offer, which was accepted, and are now awaiting completion (hopefully in a few weeks) Not that we are planning on moving any time soon, we would definitely go back and use them again. A huge thank you to all of the team at the Wellington branch.
Wow, thank you so much for taking the time to write these comments Jason, there is some really useful comments here. Best of luck with your house purchase!
4/5
Good service throughout. Pleased with the photographer and photos. Good amount of interest and regular viewings. Property sold for asking price
We do love to read a success story. Thank you so much for the review Kevin!
5/5
Highly recommend the team! They’ve been excellent throughout my bumpy sale process, particularly the wonderful Jacquie who was so kind and diligent helping to get it across the line. Always attentive and are a really well informed close team. As a shared-ownership sale there were lots of additional hoops and Claire helped immediately with clear advice and contacts landing them my business from the start. 5 stars!
Thank you for taking the time to write this lovely review Naomi!
5/5
Excellent service. I had Max Setter helping me and he was informative and knowledgeable.
Thanks for taking the time to leave this review Paddy. Max and the rest of the Wellington team were delighted!
5/5
A friendly service throughout. When new questions came up about the purchasing process they were always dedicated to help us find the answer even if it was not readily available. Thank you specifically to Rachel, Claire and Beth. From Sarah and Dave
Thank you for the lovely review, its so rewarding for us when clients recognise the hard work that goes in to every property same/purchase and we really do our best to deliver a brilliant service.
5/5
Bought my flat through Gibbins Richards in Wellington and found their advice invaluable. Would highly recommend.
Thank you for the review Emma - we are glad we could help.
5/5
Really pleased with the service that Nick and the team gave us. Definitely will use them again and highly recommend.
😃 thanks for the great feedback Justin …
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Gibbins Richards Wellington hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Wellington.