Gibbins Richards Wellington reviews

★★★★★ 5/5

Google

Yesterday we completed the sale of my father's flat thanks to the excellent team at Gibbins Richards' Wellington office. Through no fault of theirs the process took longer than usual but Callum initially - and then Patrick and Deb were extremely professional, patient and incredibly supportive in what was quite a difficult time for us. This is the second time of selling a property through Gibbins Richards and they will always be our first choice in future. Thank you!

Deryl · 12 March 2026

★★★★★ 5/5

Google

We recently purchased a property through Gibbins Richards. Callum originally showed us around the property and when we put an offer in Callum biased with us and the sellers amazingly. Once our offer was accepted Patrick and Callum communicated with us every step of the way. We had a realky positive experience of buying our new home through Gibbins Richards and would highly recommend them. Thank you Callum and Patrick for all your hard work and keeping us informed every step of the way.

Kirsty · 16 November 2025

★★★★★ 5/5

Google

Gibbins Richard’s in Wellington were great to deal with in selling my house. From start to finish the word that best describes them for me was - Proactive! From my very first phone call enquiry the team were on it! No just sitting there waiting for my house to sell, they helped make it happen. Callum was especially good, really helpful & always available to update. Max was calming & knowledgeable as we navigated the ups & downs of selling! I definitely recommend the team & would use them again. Job well done, thank you guys! 😁

Beth · 17 September 2025

★★★★★ 5/5

Google

Choosing Gibbins Richards will save you time! I’ll explain why further down my review but first - A huge thanks to fantastic branch manager Claire and her wonderful colleague Callum who went above and beyond in the purchase of my flat. Gibbins Richards is definitely an estate agents I would recommend and look forward to using again. Claire is both friendly and approachable and her ability to negotiate and make all parties happy was incredibly impressive. She went out of her way to save me some money which I was particularly grateful for, something she didn’t need to or have to do - but she did - one of those stand-out moments I will never forget. Similarly her charming colleague Callum worked incredibly hard, communicating internationally on my behalf, chasing people down and obtaining important documents for me that my own solicitor was still waiting to get. It was Callum’s readiness to think outside the box in those final days that helped wrap things up quicker than the solicitors were able to do, that I believe ultimately lead to my own solicitor being able to ‘tick off all the boxes’ before I was hit by a big scary tax bill deadline. If Claire and Callum hadn’t been as proactive as they were for me (and they didn’t need be as kind to me, as they were getting no commission from me as a buyer) I am 100% certain my purchase could not have completed as quickly as it did. Claire, Callum, if you are reading this - you’re both wonderful people and I owe you a great deal. Thank you.

A · 26 March 2025

★★★★★ 5/5

Google

I have bought and sold properties through Gibbins Richards for more than 20 years and trust the local knowledge and expertise displayed by their staff implicitly. Claire and her team in the Wellington branch recently provided a superb service from initial valuation to completion of the sale with excellent marketing, regular updates, with detailed feedback and advice throughout the whole process. Five well-deserved stars and highly recommended if you’re looking to buy or sell your next property.

James · 26 March 2025

★★★★★ 5/5

Google

The whole team at Gibbins Richards' Wellington office were excellent. From my first viewing to completion they were friendly, helpful and efficient. Buying a house can be stressful but Max, Callum, Claire and Patrick made the whole process easy and enjoyable. Thank you!

John · 17 September 2025

★★★★★ 5/5

Google

Fantastic service from start to finish. Callum Hendy was professional, communicative, and genuinely helpful throughout the process. Everything was handled smoothly and efficiently. Highly recommend speaking to Callum at Gibbins & Richards!

Louis · 16 December 2025

★★★★★ 5/5

Google

Had a great experience with Gibbins Richards. Callum was clear, reliable, and easy to work with throughout the process. He communicated well, managed expectations realistically, and handled negotiations with confidence. A solid professional who gets the job done without any fuss. Would highly recommend!

Farran · 26 May 2025

★★★★★ 5/5

Google

Claire in the Wellington office has valued my house and provided me with valuable advice. She keeps me up to date with properties available and the market, has been professional and informative throughout the process so far. I would highly recommend Claire and her team at Gibbons Richards.

Cameron · 26 March 2025

★★★★★ 5/5

Google

Amazing service, dealt with Callum throughout my purchase and Max towards the end, both were so efficient and helpful, unlike some other agents we experienced in the past.. wouldn’t have happened without them, if we ever sell we’ll be sure to use them

Rachel · 29 April 2025

★★★★★ 5/5

Google

We recently bought a property through Gibbins Richards helped, mainly, by Jackie Walker. What a fantastic and professional lady to deal with. She went above and beyond to make sure we had all the information we needed and also came out very last minute to do a second viewing. When the solicitors went into 'slow mode' she was proactive and gave both sides, when needed, a gentle poke to keep them moving - not easy to do diplomatically! Jackie was there to give us our keys and champagne after completion and has maintained contact since to make sure we are okay and as we are new to the area Jackie has been a fount of knowledge for 'where to find what'. Thank you Jackie, you made our purchase easier to deal with.

Mel · 26 March 2023

★★★★★ 5/5

Google

Ash and the team will always look after you and give you all the experience and advice you require!

Tom · 17 September 2025

★★★★★ 5/5

Google

Nick and his team sold my house for me and I would thoroughly recommend them . They were organized,efficient and listened carefully to my requests and needs at a stressful time , while offering good suggestions and flexibility. I always felt confident that all the bases were covered in their hands - many thanks nick and team

Chrissy · 26 March 2024

★★★★★ 5/5

Google

Thank you to Callum and Rachel for arranging viewings and accompanying me respectively. Rachel was very supportive and also good at thinking outside the box for other potential properties which might be possible.

Nicky · 26 March 2025

★★★★★ 5/5

Google

Claire and Callum are brilliant; professional, friendly and incredibly supportive throughout the entire process. I have worked with them closely for a number of months and can only say the attention they give their clients is second to none. They are on hand to help answer any questions the clients have, whilst also providing assurances and getting the job done. They are a fantastic team who will do everything they can for their clients. It's a pleasure working with you both.

Michaela · 26 March 2025

★★★★★ 5/5

Google

This is a review for Claire, the manager at Wellington, and not the company. I must praise Claire on her empathetic approach and professionalism. For me, estate agency is all about the personal touch, adapting to each client's needs and building relationships to match people to properties (and vice versa)..... This is something that Claire does in abundance. With Wellington being a small town, the service she provides is excellent, that old fashioned touch really does make the difference and in today's world of fast paced electronic media taking over personal service, the service she provides is unique and special. A real asset to the company.

Jackie · 26 March 2025

★★★★★ 5/5

Google

We’d like to thank Claire at gibbins Richards for all her fantastic work getting our house sold in a really tough market as it is at the moment. James & Kelly

James · 26 March 2025

★★★★★ 5/5

Google

Claire was our main contact, she was fantastic! She was professional, knowledgeable, and always available to help. The whole process was smooth from start to finish. Highly recommend!

Victoria · 26 March 2025

★★★★★ 5/5

Google

Although we didn't end up buying our property via Gibbins Richards, we did find them very helpful and would particularly single out Jackie Walker for note - she was the consumate viewing agent and gave us so much useful / helpful information on the area that it left us in no doubt the Wellington area was right for us! Thank you Jackie - if we do need to look again, we will be back!

Simon · 26 March 2022

★★★★★ 5/5

Google

Callum and Claire were incrediby helpful & pro-active in our buying process. Would recommend and will be using again in the future

George · 26 April 2025

★★★★★ 5/5

Google

A huge thank you to Nick and his team who have helped me through a very difficult time. The house sale wasn't straight forward, but with the dedication, diligence and care shown by all the Wellington staff, we eventually got there! I would happily recommend Gibbins Richards.

Li · 26 March 2024

★★★★★ 5/5

Google

After talking with 3 Estate Agents, we decided to appoint Gibbins Richards to handle our sale. Max, Callum and the rest of the team were extremely helpful, efficient and professional at all times. The sales particulars were very impressive - excellent photographs and well presented. I would wholeheartedly recommend Gibbins Richards to anyone.

Stephen · 18 August 2025

★★★★★ 5/5

Google

We have just sold our mothers home with the Wellington office. We have been very very impressed with both the excellent service we as a family have received but also their focus on helping buyers. For us the communcation was excellent always knowing about appointments and good feedback along with advice about the market. We noticed that their office is the only one in Wellington open on Saturday afternoon and Nick worked on bank Holidays for us. They also were flexible with appointments for potential buyers. The Wellington office is a very strong team who gave us excellent service. Thank you

Julia · 26 March 2024

★★★★★ 5/5

Google

Brilliant service provided. All the staff were friendly, helpful and more importantly dealt with sale of the property quickly and efficiently. Their telephone manner, especially Jackie, was absolutely brilliant. No problem was too much! Thank you for all the hard work and the sale smooth

Lauren · 26 March 2023