5/5
GoogleCanida was brilliant beyond helpful, made it a stress free process! would highly recommend.. Thanks again.
Trusted Agent profile · Wellingborough
Wych Estate Agents Wellingborough reviews
★★★★★
188 reviews across 3 platforms
26c Sheep Street, Wellingborough, NN8 1BS
Wych Estate Agents's office in Wellingborough, at 26c Sheep Street, is rated 4.5 out of 5 across 188 reviews on three platforms, including 184 Google reviews rated 4.5.
Reviews
Every review we hold for the Wellingborough office, from every platform, shown as written. First names only.
Google5/5
GoogleI would like to acknowledge the excellent and very personal service we have received from Chelsey over many years. We have been very happy with the level of professionalism and high standards held by the company and, indeed, all the team. Chelsey is always friendly, polite and so helpful. Nothing is too much trouble for her and we always knew that we could rely on her to take care of our property while we lived so far away. Thank you, Chelsey!
5/5
GoogleI was helped by Canida and she is very nice, I cant wait to stay and enjoy this accommodation, thank you so much
5/5
GoogleMany thanks to Chelsey and the team for making the purchase of my dream place become a reality. They even put together a lovely hamper as a moving in gift ❤️
5/5
GoogleI initially enquired with Bill Wych regarding the rental of my property. Jamie was extremely knowledgeable and gave me all the information and confidence I required to make the decision to go ahead and let out my house. The images and video of the house were superb! As soon as the advert went live it was taken down online after only a few hours as it had so many viewings thanks to their fantastic marketing! Now the new tenants are due to move in and the whole process has been surprisingly effortless thanks to Jamie and his teams hard work and dedication to their customers. I just want to say a huge thank you!PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleThe letting process with Wych was very clear and straightforward and Canida was very helpful throughout. Got a call back the same day I made an inquiry to arrange a veiwing. The application process was so simple, And I got the decision on the day they said. Would recommend.
5/5
FacebookWe have used Bill Wych estate agents a number of times over the years. Most recently, Paul Campbell valued, listed and sold our home within a week. We only had one viewing and had an offer within 10 minutes. I cannot recommend him and the agency enough. We have also purchased a property through them in the past and they manage two rentals for our family too.The service we have received from Paul and the team at Bill Wych, exceeds our expectations and we will not hesitate to use them for all of our future purchasing, selling and letting requirements.I highly recommend them.Thank you for the fantastic effort Paul!Pam Stevens
1/5
GoogleI rented with them since 2014. They are the worst agency ever! I only stayed with them because they had acceptable prices for renting houses. They always tried to take money from our deposit( though we continued to rent with them), looking for different reasons, but will NEVER solve a problem if you need them, they will just ignore you. They are of no help whatsoever. I wish I could rent straight from the landlord. I have tons of reasons, but just simple NO for Wych.
Agent replied · 26 March 2026
Dear C B Many thanks for taking the time to leave our agency a review. I am extremely concerned with the nature of your review and accordingly I have investigated the points raised and I can confirm that I am unable to identify who you are or which property or properties that you are referring to. Therefore, could I kindly ask that you contact me as a matter of urgency to discuss this situation further. Should you have rented through our agency you will be aware that all deposits are protected in a government authorised custodial scheme known as the Deposit Protection Service. Deductions from deposits will only be sent to us once the total figure has been agreed and authorised by the tenant. You will also be aware of our simple and efficient maintenance procedure, which includes a 24-hour emergency mobile number, and on-line repair request notification, which leaves absolutely no scope for maintenance issues to be overlooked or dismissed. We take enormous pride in the way that we let and manage properties and we are disappointed that you felt the need to leave this review. Kind regards Jamie Russo Managing Director WYCH Estate Agents
5/5
GoogleI was truly blessed to come across a lovely property through Wych Estate Agents. From the very beginning, Jamie, the agent I worked with was exceptional. He was professional, accessible, polite, and consistently helpful, making the entire …
5/5
GoogleI started using Bill Wych & Co back in May for my rental property. I can’t rate them highly enough for their professional and friendly service to date. Coming from someone quite new to this game I couldn’t have asked for more, being made to feel supported and relaxed throughout the whole process. I wanted to say a special thanks to Jamie & Chelsey who I’ve had the most dealings with but every member of the team I have spoken to in the office has been a pleasure to deal with.
5/5
GoogleRecently sold our property with Bill Wych & Co. We found the whole process from start to finish was handled professionally. On a couple of occasions there were hold ups from other's in the chain and Paul went above and beyond to move things along all the time keeping us updated communicating with us all he could. After shopping around to gather prices we found them to be great value for money. Our property was marketed well and we sold very quickly. This was not our 1st time using Bill Wych and we wouldn't hesitate to use them again. Thanks to all the team.
5/5
GoogleWe can’t stress enough what a great experience we had with this letting agent. From start to finish the guys and especially Chelsey on the letting side were extremely professional and friendly and couldn’t do enough for us. We previously had the worst experience in another property and the agents weren’t there for tenants at all but these guys really made us feel like we were just as important to them. This made our time with them stress free and when the time came to move on they handled our exit just as professionally and we had no problems receiving our deposit back. They looked after us and we looked after the property, it was mutually rewarding. Thank you Bill Wych Wellingborough
5/5
GoogleFive stars are not enough, as my experience with Wych estate agents would have to involve the whole universe of stars. I have been using Wych, to rent out my two apartments for the last 11 years, and can honestly say, there is no better company out there. My dealings have predominantly been with, Chelsey Wager(Branch Manager) outstanding asset to the group. So kind yet so professional, the best there is.
5/5
GoogleI would definitely recommend Paul Campbell and all the team at Bill Wych. Paul steered the sale of my house with amazing expertise, knowledge and competence. His law background proved an imperative asset, ending in a successful sale, exchange and completion. Paul's endless patience and contagious positivity made not only the sale actually happen but also made the whole process a smooth and stress free one. Thank you Paul, the sale of my house has enabled me to move on to my new chapter in my life. Job superbly done. 😊 Ali Blackah
5/5
GoogleWe had an excellent experience from the very beginning. Professional and friendly from the first viewing through to completion,Chelsey was always ready to go above and beyond to help and support us every step of the way. Chelsey been fantastic, always on point with updates and available anytime to answer our queries. Would use again without hesitation. Extremely recommended!
1/5
GoogleI rented with them since 2014. They are the worst agency ever! I only stayed with them because they had acceptable prices for renting houses. They always tried to take money from our deposit( though we continued to rent with them), looking for different reasons, but will NEVER solve a problem if you need them, they will just ignore you. They are of no help whatsoever. I wish I could rent straight from the landlord. I have tons of reasons, but just simple NO for Wych.
Agent replied · 31 May 2023
Dear C B Many thanks for taking the time to leave our agency a review. I am extremely concerned with the nature of your review and accordingly I have investigated the points raised and I can confirm that I am unable to identify who you are or which property or properties that you are referring to. Therefore, could I kindly ask that you contact me as a matter of urgency to discuss this situation further. Should you have rented through our agency you will be aware that all deposits are protected in a government authorised custodial scheme known as the Deposit Protection Service. Deductions from deposits will only be sent to us once the total figure has been agreed and authorised by the tenant. You will also be aware of our simple and efficient maintenance procedure, which includes a 24-hour emergency mobile number, and on-line repair request notification, which leaves absolutely no scope for maintenance issues to be overlooked or dismissed. We take enormous pride in the way that we let and manage properties and we are disappointed that you felt the need to leave this review. Kind regards Jamie Russo Managing Director WYCH Estate Agents
5/5
GoogleI've rented my house through Wych for 10 years and recently used them to sell my house. They have been amazing. From simple things like sorting all the checks I needed, to sending me copies of old statements I couldn't find for my tax …
5/5
GoogleThanks Jamie & Chelsea for all your help with selling my mum's property. This is the second time we have used your Company. Very professional service and has kept us informed all the way through. 5*****👍 …
5/5
GoogleHighly recommended Bill Wych & Co. As a landlord we have used this company to rent out our 2 properties for many years. They are reliable and professional and great value for money. The team have always been quick to re-let our property as soon as tenants move out so we aren't left with an empty house costing us money. I don't think I would trust anyone else to let our properties. 1st class service.
5/5
GoogleChelsey was very helpful to us when we found our now owned property. She was professional and made sure we were satisfied as her client. She is indeed on top of her game. Thank you Wych Estate Agents. You definitely deserve as many referrals as possible which I will not hesitate to give.
5/5
GoogleVery kind and helpful the agent Canida was! We just rented a house and we are very happy with all services
5/5
GoogleCanida was invaluable and professional throughout the process and got us moved in effortlessly
5/5
GoogleI can’t recommend Bill Wych enough - Paul the manager personally dealt with our sale from start to finish. He was first class and kept in contact with everyone in the chain, without him I think we’d still be waiting to complete! He was professional efficient always did what he said he would and gave us excellent advice throughout. Thank you.
3/5
GoogleWhen we were signing tenancy agreement, it was first time for us in the UK (we are from Hungary), they didn't help us at all, they just wanted to get tenants asap. So when we moved in, the house was dusty, with a lot of spiders and dirty windows. We didn't know that house have to be cleaned up by them before we move in, so we didn't point on it and I spent a few days to clean up everything (only the garden was arranged before we moved in). During tenancy everything was extreamly slow - the leaking tap was changed after 9 month!!!! And the tap was leaking strongly, so it end up on our water bill was increased!! The tree that was broken by strong wind - after 1.5 month! Before that the tree broke some pipe on the roof and water was leaking and it damaged walls colore - agency promised that landlord would fix it, because it is not our falt, but during 6 month they didn't color the walls and after we informed them that we want to finish our tenancy, they put it on us!!!!!!! The walls were painted very badly and the color was coming out from the beginning of our tenancy, but agent was telling us that it is not going to effect on our deposit. They are liers!!!! They seems nice only when you are paying rent!! During 1.5 years of course some markes apeared on walls because the color wipes off and we couldn't do anything with it as we can't wash walls - the color comes off totaly. So they pin it on us too!!!!! They took more then 50% of our deposit!! Don't trust them! They always seem nice when you pay, but in the end everything they were saying turns as lie!
Agent replied · 6 July 2023
Dear Luliia Many thanks for taking the time to submit a review. We have now investigated the events mentioned and our comments are as follows: Firstly, you have suggested that you were rushed into the property. However, you viewed the property on the 7th June 2018 and took possession on the 20th June 2018. You also mention that we were unwilling to help you, yet we recall you visiting our office with your partner on the date upon which you took possession, you sat with us for approximately an hour and raised numerous questions which we dealt with in detail. In terms of the maintenance issues and the leaking tap, we would remind you that this particular Landlord retained responsibility for maintenance issues, all of which were dealt with via his own contractors. Both the Landlord and his contractors have now advised us that the original mixer tap was not faulty, yet the Landlord decided to change the tap at his own discretion in order to appease you. The Landlord and the Landlords contractors also advised us that they found it difficult to obtain access to the property to carry out the repairs throughout the course of your tenancy, due to you and your partner being unwilling to allow them to enter using a spare set of keys. Furthermore, with reference to the tree, when the Landlord’s tree surgeon visited the property somebody had already made attempts to cut it back with a chainsaw. The tree was cut at an incorrect angle causing it to fall onto the neighbour’s roof. To this day, the Landlord does not know who cut the tree incorrectly. With regards to the paint work mentioned in your review, we remind you the property was re-decorated throughout immediately prior to you taking possession, and excessive scuffs and damage from bicycle tyre marks were evident in places when you returned possession. Despite this, the Landlord agreed to waive any claim for damages, and accepted this as wear and tear. Therefore, we are confused as to why you have referred to this. Your review also makes comments on the cleanliness and condition of the property at the time you took possession. As mentioned above, the property was redecorated throughout, new floor coverings were fitted throughout, and a new oven was fitted prior to the commencement of your tenancy. Therefore, while the Landlord apologises if some dust settled between the point at which you viewed the vacant property, and the date you took possession, the inventory and statement of condition as well as images taken suggest that the property was handed over in a clean and acceptably tidy condition. The fact that you made no complaint or suggestion that you were unhappy with the cleanliness until we pursued you for leaving the property in an unacceptable condition, also supports our suggestion that the property was clean and tidy when you took possession. We note your comments with regards to the deposit, and your suggestion that we "took" 50% of said deposit. However, as you are aware your deposit was held in a Government backed scheme called the Deposit Protection Service. In this instance, the Landlord made a justifiable claim against a portion of your deposit, and you clearly agreed by authorising the release without question or dispute. So we are confused as to why you have raised this in your review. Finally, we are disappointed that you have decided to leave a public one-star review for our business on Google, when you never voiced any discontent or complaint with us direct in relation to these issues either prior to, or during your tenancy. We are also disappointed that you have encouraged several friends (none of whom have ever been clients or tenants of our business) to leave us one-star Google reviews. This malicious and fraudulent attempt to discredit our business and question our professional integrity is a matter that we will take up with Google through their formal complaint channels. Regards Paul Campbell LLB Hons MARLA BILL WYCH & CO
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Wych Estate Agents Wellingborough
How many reviews does Wych Estate Agents Wellingborough have?
Wych Estate Agents's Wellingborough office has 188 reviews across three platforms: 184 on Google, 3 on Facebook, 1 on Trustpilot.
What is Wych Estate Agents Wellingborough's rating?
Wych Estate Agents Wellingborough is rated 4.5 out of 5 across all 188 reviews, and 4.5 out of 5 on Google from 184 reviews.
Where is Wych Estate Agents's Wellingborough office?
Wych Estate Agents Wellingborough, 26c Sheep Street, Wellingborough, NN8 1BS.
