Every review we hold for the Wellingborough office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleExcellent service from start to finish.
On time for valuation, all fees and process explained. Was the first house I have sold and they were very helpful.
Email verification of all viewings. Prompt update on offers. Always able to answer any queries when I called. Every member of staff I spoke with professional .
Spot on valuation of house.
Christina · 8 October 2023
Agent replied · 26 July 2024
Thank you Christina for the kind review. We are glad that you are happy with the service received.
★★★★★ 1/5
GoogleVerry bad ,teribile ,liars very unprofessional if i could i would give 0 stars i can not beleive it .i spoke whit them on the phone to arrange a viewing a property on Brawn Close for rent and someone took my detailes and never called me back .after 3 day I called them back and they said the property is not longer available as someone else just agreed the letting terms ..Im very upset because i made the plan ....so now everithing is gone .
Please Avoid this company they did not deseve to run this bussines ,they did not care about the customers .....very awfull
About your response you are not seriuos YOU ARE PROFESSIONAL LIARS
YOU ARE ON RIGHTMOVE FOR LETTINGS HERE IS YOUR DETAILES
Richard James Estate Agents, Wellingborough Lettings
27 Sheep Street,
Wellingborough,
NN8 1BS
VERRY DISAPPOINTED
Ana · 11 March 2021
Agent replied
Hi, you have posted this review for the wrong company, we are Richard James Estate Agents, a sales business not a Lettings business. We are separate businesses.
★★★★★ 5/5
GoogleReally Great people very helpful and went overboard to help me sell a house that had difficulties on the way. Definitely recommend them
Barbara · 13 May 2025
Agent replied · 13 May 2026
Thank you Barbara for your lovely review, we really appreciate it. It was a pleasure to work alongside you and to overcome all the hurdles along the way but we got there in the end. Thank you for recommending us.
★★★★★ 5/5
GoogleIt was a great experience with the team at Richard James.
Salaudeen · 13 September 2025
Agent replied · 13 May 2026
Thank you for your kind words, we wish you all the best in your new home.
★★★★★ 5/5
GoogleExcellent from start to finish, kept us informed very few days and superb customer relation skills and the staff overall were outstanding.
Ben · 13 May 2025
Agent replied · 9 December 2024
Thank you Ben for your kind words, we really appreciate them. We aim to keep our clients as informed as possible to aid a smooth transaction.
★★★★★ 5/5
GoogleRichard James were professional and helped through a difficult sale.
Fergus · 13 September 2025
Agent replied · 13 May 2026
Thank you Fergus for your kind words. It was a pleasure to help you through a difficult sale and we are glad that we got there in the end.
★★★★★ 5/5
GoogleThank you everyone for your help, we’ve been 3 times at the property and Stacey always been so kind and helpful
Marius · 13 May 2025
Agent replied · 13 May 2026
Thank you Marius for such a lovely review, we really appreciate you taking the time to send it. I have passed your words onto Stacey and we all hope that you will be very happy in your new home.
★★★★★ 5/5
GoogleGreat staff, friendly, professional and accommodating!
Derri · 7 October 2025
Agent replied · 7 May 2026
Thank you Derri for your kind words, we really appreciate them. We are glad that you are happy with our service.
★★★★★ 5/5
GoogleQuality Service
Stacey and Chris and the team provide exceptional customer service. Nothing was too much trouble in terms of sorting out issues and remaining calm in the face …
Floyd · 5 October 2020
Agent replied · 23 October 2024
Thank you for your five star review.
★★★★★ 5/5
FacebookWe had a fantastic experience selling our home via the Rushden branch. Unlike a lot of the other local agents there’s always someone available to help as they are open every day and they work longer hours than most, this meant not only were the team very accessible to us but to our potential buyers also. Everyone was very supportive, professional, knowledgeable and friendly that dealt with us. We moved to RJ when our previous agent couldn’t get our sale over the line, once we sold with Richard and his team we were completed and moved in 6 weeks. We highly recommend RJ and would without a doubt use them again in the future.
Carys · 26 January 2020
Agent replied
Hi Carys, Thank you so much for your feedback, it was a pleasure to work with you. Wishing you the best of luck in your new home :) Richard James
★★★★★ 5/5
GoogleHelpful and friendly Estate Agents .
Kept me up to date with purchase progress as agents to the seller
Steve · 13 May 2025
Agent replied · 9 November 2024
Thank you Steve for taking the time to leave a lovely review, we really appreciate it.
★★★★★ 5/5
FacebookSo impressed with the service received by Richard James and in particular Chris - thank you so much for selling our old house and giving us our dream home! We couldn't be happier! Fully recommend xx
Katie · 31 October 2016
Agent replied
Thank you, Katie, for your lovely review and glad that Chris helped you find your dream home. Pop in and say hi when you are passing.
★★★★★ 5/5
FacebookHad a great experience with Richard james, sold on first viewing within a day or so. Though out the process april was amazing helping with any bump in the road we had quickly and was on the ball chasing things not once did I have to give anyone a nudge. She explained every procedure but most importantly kept me calm. I was impressed with Richard James throughout the whole process but April deserves a medal lol.
Thank you all for the help!
Rikki · 22 October 2019
Agent replied · 26 November 2025
Thank you for your comments Rikki!
★★★★★ 5/5
GoogleGreat agency, they are very involved, professional and always answered any questions we had.
Lucian · 13 June 2025
Agent replied · 13 May 2026
Thank you Lucian for your kind review, the team really appreciate it. It was a pleasure to help in any way we could. We wish you all the best in your new home.
★★★★★ 5/5
GoogleEverybody at Richard James has been particularly helpful and knowledgeable. I couldn't ask for anything more.
Joe · 13 May 2025
Agent replied · 13 May 2026
Thank you Joe, it has been a pleasure to assist your move, we wish you and your family well for the future.
★★★★★ 5/5
FacebookWe recently purchased a house through the Rushden branch of Richard James. I cannot recommend them enough and were a pleasure to deal with in what is undoubtedly a stressful process. Contact was regular, helpful and honest offering great advice to help us through our purchase. Based on my experience, anyone purchasing a house with a Richard James board outside it are in good hands.
Chris · 20 April 2017
★★★★★ 5/5
FacebookI've just sold a house through Richard James in Wellingborough. From the moment they walked through the door to completion, they were outstanding and provided everything you need from an Agent - regular contact, good advice, friendly staff and a lot of viewings! I would highly recommend Richard James - a very professional team and definitely not like the stereotypical Estate Agent! In particular, Richard, one of the Directors, was always on hand from the initial valuation right through to giving me advice on how to deal with the solicitors upon completion. Top job and fully appreciated.
Thomas · 22 August 2017
Agent replied
Thanks for such kind words, Thomas! You've made our day.
★★★★★ 1/5
GoogleI call them last week to arrange a view for a property on Brawn Close and they said will call me but they did not.I call them after 3 days and they said The property is gone ....They are not serious They lied me.
They also took my wife details to arrange a view but never get back to us ..Im very disappointed .
Please Avoid ...The are not trust at all
Sorin · 8 March 2021
Agent replied
Hi, you have posted this review for the wrong company, we are Richard James Estate Agents, a sales business not a Lettings business. We are separate businesses.
★★★★★ 4/5
GoogleWould recommend. Would like to mention all staff interacted with but especially April Marks.
Emma · 22 August 2022
Agent replied · 23 October 2024
Thank you for your review.
★★★★★ 4/5
GoogleProcess was smooth start to finish, and the agents ensured they kept things moving forward for both us and the sellers
Holly · 22 August 2021
Agent replied · 23 December 2024
Thank you for your review.
★★★★★ 5/5
FacebookRichard James Estate Agents in Rushden provided an excellent service. They went above and beyond working with our solicitor to get the sale and purchase through quickly and as least stressful as possible. They responded quickly to phone calls and emails and resolved any issues we were having rapidly. Cannot recommend them enough 🌟🌟🌟🌟🌟 great customer service is in attention to detail 👌
Hayley · 5 July 2022
Agent replied · 26 November 2025
Thank you for your kind words Hayley, it was our pleasure.
★★★★★ 5/5
GoogleYou were all so attentive in all your dealings with us and as absent owners, unsure of the sale process in the UK, you navigated all the challenges that came with the house (incl. uncooperative tenants!) with professionalism, care and respect. Thank you so much
D · 16 June 2022
★★★★★ 5/5
GoogleExcellent professional advice and communication received throughout the house purchase process.
Vincent · 13 May 2025
Agent replied · 13 May 2026
Thank you Vincent for your lovely review. It was a pleasure helping you to find your new home and we hope that you will be very happy there.
★★★★★ 5/5
GoogleVery professional and helpful with honest feedback from viewing delivered promptly. Would definitely recommend.
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William · 23 March 2025
Agent replied · 13 May 2026
Thank you William for taking the time to give us such a lovely review. We pride ourselves on giving the vendor feedback as soon as possible once we receive it. It was a pleasure to help you to sell your home.
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