Richard James Estate Agents Wellingborough reviews

★★★★★ 5/5

Google

I want to give a special thank you to Luisa for her amazing support throughout the entire process. She was always available to answer our questions, no matter how big or small, and never made us feel like we were bothering her. What really stood out was her dedication, she even came in on a weekend to give us a second viewing, just to make sure we felt completely confident in our decision. That level of commitment is rare to find. Luisa is a true professional, always attentive to our needs and genuinely invested in making sure we were happy every step of the way. We couldn’t have asked for better support. Thank you Luisa Gemoli.

Salah · 18 August 2026

★★★★★ 5/5

Google

We had a great experience with Richard James Estate Agency. The staff were helpful, professional and friendly throughout the whole process. They kept us informed, responded quickly to our questions, and made everything feel straightforward and stress-free. We really appreciate the support and excellent service we received. A special thank you to Frankie Stocker, who helped us from day one until our last day with them. Your support, patience and effort were greatly appreciated, and we’re truly grateful for everything you did for us. We would definitely recommend Richard James Estate Agency to anyone looking for a reliable and professional estate agent. Definitely my best choice! ⭐⭐⭐⭐⭐

Elisandra · 17 August 2026

★★★★★ 5/5

Google

I would without a doubt recommend Paige from Richard James to those interested in buying their first home. Confident, knowledgeable and incredibly approachable. I recently had a very bad experience with another Estate Agent and Paige restored my faith and then went further to the next level. She has gone out her way to provide extra information that was really valuable and was so informed but also I really trust her. Both me and my sister were really happy how helpful Paige has been in what is an exciting but understandably complex process of making a significant decision to buy our first home together. Highly recommend to all my friends and family. Thanks again Paige, you are doing a stellar job!

Jennifer · 24 July 2026

★★★★★ 5/5

Google

I would like to express my sincere appreciation to Gemma Holmes for all the help and support she has given me throughout the whole process. Gemma has been incredibly kind, supportive, and professional from the very beginning. She has always responded to my requests quickly and efficiently, making everything much less stressful. Her patience, understanding, and willingness to help have been truly appreciated. It has been a pleasure working with Gemma, and I am very grateful for everything she has done. I would highly recommend her to anyone looking for an estate agent who genuinely cares about her clients and provides outstanding customer service. Thank you, Gemma, for all your hard work and dedication.

Minodora · 24 July 2026

★★★★★ 5/5

Google

All the staff at Richard James have been great, in particular Olivia Forty, who has gone above and beyond to resolve multiple issues whilst placing a tenant for me. She has what it takes to succeed in this challenging industry. Don’t hesitate in giving Richard James Lettings a chance to manage your properties.

Steve · 23 August 2026

★★★★★ 5/5

Google

I've recently asked Richard James to rent out my property. Olivia Forty has been so helpful in guiding me through the process and keeping me updated on prospective tenants. The process has been very straightforward, and fingers crossed, my tenants should be moving in shortly!

Kay · 23 August 2026

★★★★★ 5/5

Google

I had such a positive experience working with Rocky. From the very beginning, he was professional, approachable, and incredibly helpful. Rocky’s knowledge and guidance were invaluable, and his friendly manner made the whole experience really smooth. Nothing ever felt like too much trouble for him, and I always felt supported and reassured. I’m really grateful for all his help and would highly recommend Rocky at Richard James to anyone buying or selling a property, he genuinely made the process so much easier.

G28 · 24 October 2025

★★★★★ 5/5

Google

Richard James have provided me with exceptional support through from letting my property, finding excellent tenants and keeping them happy and finally helping me navigate the process of successfully selling the property. Special shout out to Katharine and Richard.

Carolyn · 7 September 2026

★★★★★ 5/5

Google

Absolutely first class service from start to finish !!! A million Thank yous to James Rota and his amazing team at Richard James Wellingborough ( especially April- what an angel and super professional !!) highly recommended …. Thank you all so very much… Berni, Darren and John x

Berni · 23 June 2026

★★★★★ 1/5

Google

We have just completed a tenancy with Richard James and have asked for a manager to call me to discuss issues but have not received a phone call in the last 2 weeks. Problems were not fixed, we didn’t have a garden fence for 2 months. Communication was poor. We ended out tenancy early as we had moved out and they had a new tenant but Richard James still made us pay until the new tenant moved in, even when we handed the keys back 2 weeks prior. This was not discussed, so our refund of extra rent was 1/2 what we expected as we were paying for a property we didn’t even have the keys for. We had a professional cleaner in to do our end of tenancy clean and the staff member who hosted the check out report was extremely rude about the cleaners and charged us for further cleaner. The cleaner list for check out sent after we had paid for an end of tenancy clean externally and handed our keys back. Apparently this is ‘guidelines’ but they still referred it to when deducting money from our deposit. We were good tenants, always paid rent on time, fixed any minor repairs ourselves and accommodated their request to move out earlier as they found a new tenants, but felt money is too important to them and it’s Richard James’ way or the highway.

Charlotte · 24 August 2025

★★★★★ 5/5

Google

"Courtney at Richard James Agency has been an exceptional point of contact throughout our 6-month tenancy. Her support and responsiveness have been outstanding, from addressing move-in maintenance issues to facilitating a seamless move-out process as the property is returned. We greatly appreciate her dedication, professionalism, and helpful nature. Highly recommend working with Courtney and Richard James Agency for a stress-free rental experience."

Asad · 24 December 2025

★★★★★ 5/5

Google

Thank you to Louisa for showing me the property. You are very professional and thorough it has been a pleasure dealing with you. I would definitely recommend Luisa.

Leon · 22 August 2026

★★★★★ 5/5

Google

We had such a positive experience with Richard James in Wellingborough. A big thank you to Bethany, April and the whole team for all their help and …

Pradeep · 21 August 2026

★★★★★ 5/5

Google

Richard James helped me move my elderly parents from Cheshire to Wiltshire. In the course of the move I spoke with several staff members and all were responsive and friendly. My parents hadn’t moved house for 45 years and I haven’t for 25 years, so we were all a bit daunted by the prospect but Richard James, especially Jemma Fields, helped us navigate the process. I would recommend them to others.

Neil · 24 August 2025

★★★★★ 5/5

Google

Me and my husband both are highly satisfied with your service. You gave us full support and cooperation on each and every steps. Highly recommend Thanks

Heta · 11 August 2026

★★★★★ 5/5

Google

Richard and his team have been amazing every step of the way for our purchase. Amazing communication throughout and kept us updated! Nothing was ever to much of a bother and April was brilliant 🤩 …

Fran · 1 June 2026

★★★★★ 5/5

Google

I would like to thank Cheryl Hopes and the team for the professional way my properties have been handled regarding getting them let. Cheryl has handled it all very well and enabled me to concentrate on the farm as she has taken on all things required to get them let. Once again a big thank you Kind Regards Paul

Paul · 24 August 2025

★★★★★ 5/5

Google

I cannot fault the level of professionalism of all the staff here that dealt with my sale. Every aspect from initial valuation through to completion day was done to a high standard and I was kept regularly updated with viewings, offers and any other information I needed. This has to be your first choice in buying or selling a property.

Markstant158 · 10 August 2026

★★★★★ 5/5

Google

The staff at Richard James in Wellingborough were so helpful in the sale of our property. Any issue that came up was dealt with quickly and effiently. Would recommend them to friends and family.

Jodie · 24 February 2026

★★★★★ 5/5

Google

Five-star service from start to finish! Beth and Jessica were absolute stars throughout. Their communication was brilliant, I never had to chase for an update, and they were always on hand to answer my …

Vicky · 21 February 2026

★★★★★ 5/5

Google

Richard James dealt with the sale of my Mothers property after she had passed away. A very difficult time was made easier with the service that they provided, I never had to chase them for answers and when I did need anything they were always on hand to help. All the team are a credit to Richard James.

Andrew · 16 August 2026

★★★★★ 5/5

Google

There is a question of what do you get for your money when you list your house for sale and instruct an estate agent to sell it for you. On the most basic level, you would expect a picture of your house in the window of the agent's office, …

John · 16 September 2025

★★★★★ 1/5

Google

Please avoid dealing with this agency . we rented a flat with them, there was a leaking from the above the property , we reported the issue , they did not even took the time to come and have a look into it . Very terrible experience, please avoid dealing with them. for a few dust, they are charging us 155 , a big SCAM. This agency does not deserve any star . our daughter was sick twice in this property . dehumidifier was on 24 hrs On . until now, we did not receive our deposit. We raised a complaint but they come back to us with bla bla without a resolution. We are planning to take to ombudsman

Said · 24 February 2026

★★★★★ 1/5

Google

Terrible service!! Not once but twice did they fail to contact me to reschedule bookings, in their words ‘forgot’. Complete waste of my time for what should be an enjoyable experience for a first time buyer. We were left waiting outside on both occasions for 30 mins which is completely unacceptable. I definitely won’t be putting ANY business through Richard James and I certainly wouldn’t recommend them for selling your house if they can’t contact buyers in good time. Seems they take on more than they can handle…

Lauren · 24 February 2026