Trusted Agent profile · Wealden
★★★★★
277 reviews across 2 platforms
91 High Street, Polegate, BN26 6AE, Wealden, BN26 6AE
Your Move's office in Wealden, at 91 High Street, is rated 4.8 out of 5 across 277 reviews on two platforms, including 173 Google reviews rated 5.0.
Every review we hold for the Wealden office, from every platform, shown as written. First names only.
5/5
GoogleDealt with Angie on behalf of a mutual client (i was arranging the mortgage), Angie was a pleasure to deal with throughout the process.
Thanks for your review Aaron. We look forward to working with you again.
5/5
TrustpilotNice and friendly staff and very…
Nice and friendly staff and very helpful through the process
5/5
GoogleWell what can I say, Paul and Angela have been nothing short of amazing! I purchased my new property through them. It was a difficult process to get the exchange done and we had to change completion dates 3 times due to issues elsewhere in the chain. However, Paul and Angela went above and beyond to help in any way they could and to keep me informed of what was happening. They always returned my calls and would call me with updates as soon as they heard anything. They are professional and friendly and never made me feel like a nuisance when I called in a panic, they kept me sane! I cannot recommend them highly enough. I will be using them for all property sales in the future and recommending them to anyone looking for an excellent estate agent. Thank you Paul and Angela for making the stressful process of house moving bearable. We got there in the end...PositiveResponsiveness, Professionalism
5/5
TrustpilotGreat personal service from staff in…
Great personal service from staff in the Keynsham branch.
5/5
GoogleMy bungalow has sold in exactly 10 weeks, I can not thank Paul and Angela enough for the excellent service that they provided
Thanks for the lovely review Heather. It was our pleasure to look after you and we wish you all the very best for the future.
5/5
TrustpilotVery good kept me updated with all…
Very good kept me updated with all information .
5/5
TrustpilotPrompted, friendly, kind, always there to help,highly recommend
Honesty, friendly, prompted Receive all the information in time!
5/5
GoogleI found a lovely house through Yourmove… I found a lovely house through Yourmove at Polegate and was helped through the process by the fantastic staff. Paul and Jodie kept me in touch with all developements and were the most professional i have found in the Estate agency business. I cannot thank them enough for making it a pain free experience and do not hesitate in recommending them in the future. Thank you once again to Paul and his staff. Laurence Tomsett
5/5
GoogleMany thanks to Paul & Angela who have treated me with courtesy and professionalism throughout a very speedy transaction, it’s good to see good old customer service still survives in these difficult times. Well done A++ Kind regards Peter GibbonsPositiveProfessionalism
Thank you for your kind words. We hope you are very happy in your new home and can't wait to see it when the refurbishment is complete!
5/5
GoogleDealing with Paul and Angie was an absolute pleasure. Communication is paramount when moving and they kept us in the loop with regular updates. Thank you so much for all your help.
Thank you for your lovely comments Claire and please take our very best wishes to your new home. It was a pleasure to look after you through a not always plain sailing journey! Take care.
5/5
GooglePaul & Angela have helped me with a flat rent & a sale within the last five years & they were great in all aspects. Friendly, helpful & responsive. Very keen to get the job done for all parties with no nonsense in between. Will definitely be using their services in the future again if I need to. The only iffy thing for me, but is a general company thing, I thought the commission/fees was a little bit more than it used to be but perhaps I need to get with the times. But still 5*. Thank you guys.
Thanks for your kind words Matt. It has been a pleasure to look after to your flat over the last couple of years both letting and now selling it for you. We wish you all the best for the future.
4/5
GoogleAn extremely happy customer albeit Your Move were unable secure the property we wanted. First of all we missed out on a property Your Move were selling. As promised Maddie informed us as soon as it was back on the market. Our sale then fell through, Maddie helped out by trying to find us a buyer. However due to circumstances out of all our control neither a sale nor purchase came good. Paul and his team were most helpful, friendly while professional throughout the process. Maddie was our main point of contact throughout the process, she is in my opinion a very driven passionate sales person. Yes I would recommend Your Move Polegate, a great team!!! Phil Smith
5/5
GoogleJust purchased a property marketed by the team at Your Move Polegate. 1st class service from the off. Kept me up to date all throughout the process. A special thanks to Chantelle who was our point of contact. Couldn’t do enough for us and was really on the ball. The amazing thing is that we weren’t even paying them as they had not sold our property! Needless to say we will definitely be using them in the future next time we sell our home. Thanks to Paul and all.
5/5
GoogleHad Paul round for a valuation to sell our house, very helpful, knowledgeable and efficient. the house went on the market with them and sold very quickly with the tireless help and efficiency of Maddie. We also found a property to buy through them and again, Paul and Maddie worked their magic. Maddie was excellent with arranging viewings, for sale and purchase, keeping us updated, and helping with our queries and worries. Thanks to both Paul, and Maddie at Your Move, Polegate.
5/5
TrustpilotKept involved at all stages.
5/5
GoogleWonder helpful staff always ready to help and support
Thank you for letting us look after the sale of the bungalow Jane - it was our pleasure. We truly appreciate you taking the time to leave such a wonderful review of the service we have provided for you. Many thanks and all the best.
4/5
TrustpilotALTHOUGH IT WAS YOUR MOVE INITIALLY YOU…
ALTHOUGH IT WAS YOUR MOVE INITIALLY YOU WORK WITH AGENTS SITE AN ARM OF YOUR MOVE. AT FIRST I WASN`T ENAMOURED WITH THIS IDEA, HOWEVER THEY DO TAKE A LOT OF THE PRESSURE OFF YOUR SHOULDERS AND EVERYTHING WAS SATISFACTORY IN THE END.
5/5
Google2nd time using Your Move Polegate for the sale of a property, professional and caring, will use if needed again in the future.
Many thanks Stephanie - so pleased we could assist again. All the best!
5/5
GoogleGreat estate agent! Paul and the team were prompt and always very helpful!
Nick - thank you for your kind words. It was a pleasure to look after you and we wish you all the very best for the future.
5/5
GoogleThe staff (Paul and Angela who we mainly dealt with) were extremely courteous, kind, and considerate in trying to help my relatives sell their property. Apart from being very professional they became good friends with them over the course of the viewings and we couldn't speak highly enough of them. They didn't just show people around but they spent time actually speaking to my relatives showing compassion and care during a difficult time.
Thank you for your kind words Matthew. It was an absolute pleasure to look after your family and hope to be able to work with you again at some time in the future. All the very best to you all.
5/5
TrustpilotVery good communication
Very good communication, they never missed a detail. excellent . would highly recommend
We're happy to hear that our communication was excellent and thorough. Thank you for your recommendation; we appreciate your feedback! Regards, Your Move
5/5
GoogleI chose to go with Your Move because of all the estate agents I had met with, Paul came across as the most authentic and genuine and I’m really glad I went with my gut instinct. Mine wasn’t the easiest of sales with a couple of buyers falling through (no fault of Your Move here btw), but each time they re-sold my property within 1 or 2 weeks which was literally amazing. Because of their quick work the chain waited and it all went through successfully. At each step they took the time to talk me through the process and give me an honest appraisal of the situation, which was really appreciated given I’ve not sold a property before. I’m really glad I went with them and would highly recommend their services. Great service and great people.PositiveQuality, Professionalism, Value
With customer service so important to us it is a real pleasure to receive such positive feedback about the service we provide. Despite a few hiccups along the way we are delighted you are now settled into your new home. Thank you for choosing YOUR MOVE Polegate.
5/5
GoogleWe have just moved out of a property managed by YourMove Polegate and I have nothing but appreciation for the Team there. Paul and Angela have been the greatest, dealing with any queries and problems quickly and professionally. They are incredibly friendly and more than ready to help with anything. An absolute joy to work with. Thank you so much
Thanks Jack. We wish you and your family all the very best in your new home.
3/5
TrustpilotA fair review
What went well:- they are friendly and very attentive at the start.
Thank you for your feedback. We appreciate you providing such detailed feedback as we strive to be the best for our customers. We regret that the viewing options, limited feedback on viewers, and communication after the offer did not meet your expectations. We'll review these areas to improve our service. Regards, Your Move
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Your Move's Wealden office has 277 reviews across two platforms: 173 on Google, 104 on Trustpilot (across the whole business).
Your Move Polegate is rated 4.8 out of 5 across all 277 reviews, and 5.0 out of 5 on Google from 173 reviews.
Your Move Polegate, 91 High Street, Polegate, BN26 6AE, Wealden, BN26 6AE.
