Every review we hold for the Wealden office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotAbsolutely Shocking never again
Absolutely Shocking. Me and one of my friends rented a house through them a year ago! We used the uckfield branch and I can honestly say they were awful. After we both left the house it had taken them 3 months to give us our deposit back. They didn’t answer our phone calls or emails until we told them we had a letter to take them to court. Funnily enough we then got our money! I must say Janine Spofforth for a lettings manager you are awful at your job. We also felt we were taken advantage of as we are young and it was our first house. I will never use them again. Lesson learnt
Mollie · 8 June 2020
★★★★★ 1/5
TrustpilotAwful
Freeman foreman’s Uckfield branch is absolutely awful I do not recommend using it!! They never reply to emails or they tell you a load of lies!! It took me 3 months after leaving a property to get my deposit back and I only got it back because I mentioned taking them to court! They told me so many lies like I’ll have it in 14 hours, I’ll have it In a week, I should have already had it and the best one it was put in the wrong account and they will have it to me in an hour!! They were so awful and just never replied to emails and just kept telling me lies. I feel that because I am young and it was my first property they really took advantage of me. I am telling am my friends and family to NEVER use this branch if I could leave minus 5 stars I would!!! As they don’t even deserve one star
Lucy · 8 June 2020
★★★★★ 1/5
TrustpilotMisrepresentation of Fact
Freeman forman listed my late Mother's property upon their website and displayed it in their window as "Sold". In fact the sale had nothing to do with them, it was successfully negotiated by another local agent. All requests to remove this were ignored despite phone calls, an email and a visit to their office. This was clearly a misrepresentation by Freeman Forman.
Tim · 23 March 2023
★★★★★ 5/5
GoogleAnna gave me and my partner great customer service. Highly recommend using Freeman Forman for rentals.
Calum · 15 February 2024
Agent replied · 11 November 2024
Many thanks for your fantastic 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleToby from lettings was really helpful, would recommend
Luke · 14 July 2024
Agent replied · 11 November 2024
Thank you for your thoughtful 5* review and recommendation Luke! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
★★★★★ 1/5
TrustpilotHawkhurst Freeman Forman
From the very start, this estate agent overpromised and underdelivered.
L · 9 August 2025
★★★★★ 5/5
GoogleGreat from start to finish. Friendly team that are happy to help. Highly recommend
Natasha · 15 February 2024
Agent replied · 11 November 2024
Many thanks Natasha for your outstanding recommendation and 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleVery good and pleasant people to deal with they know how to read the brief and point you in the right direction. not pushy or presumptive, just good honest people.
James · 12 November 2022
Agent replied · 11 November 2024
Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 1/5
GoogleNo chance of getting your valuation unless you tell them you want a quick sale? I can't say for sure but after 2 weeks and 4 calls it's still not here...
Howard · 12 October 2024
★★★★★ 5/5
GoogleGreat group of friendly faces, super helpful and always go above and beyond. Would highly reccomend
William · 12 November 2023
Agent replied · 11 November 2024
Many thanks for your outstanding recommendation and 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleGreat help from start to finish! Got us sorted very quickly.
A.J · 15 February 2024
Agent replied · 11 November 2024
Thank you for the fantastic 5* review and I would like to wish you the very best for the future A J Charles. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleGreat service from Anna. She was very helpful and very nice
Chioma · 15 February 2024
Agent replied · 11 November 2024
Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleGood friendly team, Natasha especially helpful and proactive. House details very good and photos excellent.
Martin · 12 November 2023
Agent replied · 11 November 2024
Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 4/5
TrustpilotWe had to wait a lot longer than…
We had to wait a lot longer than expected to be able to move in to our property. But the agents have been overall very polite and helpful. Daniel (I believe is the manager) replies to all emails and is always quick to help to resolve problems, so all necessary maintenance is carried out promptly. In my experience I would definitely recommend the Eastbourne branch of Freeman Foreman.
Colin · 6 April 2021
★★★★★ 5/5
GoogleGreat focus on customer care. I felt informed and at ease throughout the whole process, from viewing the property to moving in. Janine and Donna are very friendly and professional.PositiveResponsiveness, Professionalism
Jeion · 12 November 2021
Agent replied · 11 November 2024
Thanks for the wonderful 5* review! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleA really great service from the lettings team in Uckfield. Everyone was very friendly and helpful. Would highly recommend letting through them.
Julie · 12 November 2022
Agent replied · 11 November 2024
Thank you for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleFreeman and Forman have provided a responsive and professional rental service, I wouldn’t hesitate to recommend them. The team at the Uckfield branch have been very efficient and friendly.PositiveProfessionalism
Lynne · 12 November 2021
Agent replied · 11 November 2024
Many thanks for the great 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleExcellent service with freeman forman.
Very quick and efficient we where in our new house in no time.
Thank you!
Adie · 12 November 2022
Agent replied · 11 November 2024
Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 4/5
TrustpilotWe bought the property through them
We bought the property through them, appreciate there help and communication, although could be a bit more faster in replying.
Isabella · 11 October 2024
★★★★★ 5/5
GoogleExcellent service throughout the whole sales process. My flat sold within 3 days of being on the market and I have been kept updated regularly up to completion. Would highly recommend.
David · 13 November 2019
Agent replied · 11 November 2024
David thank you for your 5* rating and recommendation. Best wishes, Mark
★★★★★ 5/5
GoogleI have let from freeman foreman for 4 years now and I have never had a problem they are always really helpful and responsive, no complaints here.
Leigh · 12 November 2020
Agent replied · 11 November 2024
Thank you for your 5* review and kind comments. Your review will be made know to our local team and their Regional Director. Best wishes, Scott @ Customer Relations.
★★★★★ 5/5
GoogleJena Dadswell helped us through a very difficult sale which took 5 months however through persistence we got there in the end.
Lyndsey · 12 November 2021
Agent replied · 11 November 2024
Thanks for the great 5* review! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI have had excellent service by Toby. He has helped me find my dream house and I would highly recommend him and Freeman Forman.
Jasmine · 16 March 2024
★★★★★ 5/5
GoogleFantastic communication, great service and hassle free. Highly recommendedPositiveProfessionalism
Victoria · 12 November 2022
Agent replied · 11 November 2024
Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.
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