Trusted Agent profile · Wealden

Freeman Forman Uckfield Sales reviews in Wealden

4.3

★★★★★ Great

144 reviews across 3 platforms

94D High Street, Uckfield, TN22 1PU, Wealden, TN22 1PU

Freeman Forman's office in Wealden, at 94D High Street, is rated 4.3 out of 5 across 144 reviews on three platforms, including 105 Google reviews rated 4.8.

Google logo

4.8 / 5

105

Reviews on Google

This office

Yell logo

1.0 / 5

1

Reviews on Yell

This office

Trustpilot logo

38

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Wealden office, from every platform, shown as written. First names only.

5/5

Google

I had a great experience selling my home with Freeman Forman Estate Agents. The team made the process smooth and efficient, ensuring my property sold in a timely manner. A special thanks to Anna, who was particularly helpful during the initial marketing stage, handling my requests with professionalism. Sophie also played a key role in making sure the sale progressed efficiently. The entire team at the Uckfield branch was always friendly, approachable, and supportive throughout. I truly appreciate their help and would highly recommend their services.

Rob · 21 February 2025

Agent replied · 8 February 2025

Many thanks for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

We’ve had the absolute pleasure of working with Janine at UCKFIELD Freeman Foreman, who looks after our rental properties. Janine is simply outstanding, her organisation, professionalism, and genuine care for her clients are second to none. She’s always incredibly friendly and approachable, making every interaction a positive one. What truly sets Janine apart is her thoughtfulness and dedication. She consistently goes above and beyond to ensure everything runs smoothly, and her attention to detail is impeccable. Over the years, we’ve come to rely on her expertise and unwavering commitment, and we can’t thank her enough for all she has done for us. Janine is an absolute credit to Freeman Foreman and a shining example of how property management should be handled. We couldn’t recommend her highly enough!

Harriet · 22 January 2025

Agent replied · 23 January 2025

Thanks Harriet for the excellent 5* review and recommendation! Thanks for your thoughtful comments about Janine and our Uckfield team. Best wishes, Lucy, Customer Relations.

5/5

Trustpilot

Jasmin made the whole letting process…

Jasmin made the whole letting process incredibly smooth and stress-free. She handled all the paperwork quickly and efficiently, keeping everything straightforward and easy to understand. Her friendly and helpful approach really stood out, and she was always available to answer any questions. I’d highly recommend her to anyone looking to let a property with confidence.

Neil · 4 June 2026

5/5

Google

The wonderful team at freeman forman’s provided us with an exceptional level of customer service- we would highly recommend them to everyone. Toby went above and beyond to seamlessly get us through the process to find our beautiful new home and has kindly checked in with us several times since. Nothing was ever too much of an ask from him, even when we had a few of our own obstacles during the process. Thank you Toby!

Sophie · 2 December 2024

Agent replied · 9 December 2024

Thank you for your glowing 5* review and recommendation Sophie. Thank you for your supportive words which I have course passed onto the local team. Kind regards, Lucy, Customer Relations.

1/5

Trustpilot

Their lettings team is useless and expensive

I can’t speak to the Freeman Forman sales team but my experience with their lettings team in Heathfield was terrible. I hired them to manage a property several hours away while my late husband was ill and I couldn’t manage or visit the property myself. They charged me an exorbitant amount for this service each month and I have nothing to show for it but a trashed house in need of thousands of pounds of repairs. They let to terrible tenants who ruined the house and garden, but even worse, Freeman Forman neglected to do an end of tenancy inventory so I couldn’t keep the tenant deposit to offset the cost of repairs. One of their letting agents even admitted to me that they dropped the ball. But of course Freeman Forman did nothing to make things right for me or take any financial responsibility for their mistakes and poor service. They are either incompetent or sleazy or both. Avoid Freeman Forman lettings, it’s an expensive rip off!

Liz · 16 June 2025

5/5

Google

Fantastic service from start to finish. Anna, Janine and Jack at Freeman Forman have regained my trust in letting agents. Anna went above and beyond to match the requirements we needed for a rented property and kept in regular contact to update me, I wouldn’t hesitate to recommend them or use their services in the future. The process has been quick and easy and we are extremely happy with the new property. Top notch service 😁

Georgia · 15 February 2024

Agent replied · 11 November 2024

Thank you Georgia for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations.

5/5

Google

From our personal experience, the team at the Uckfield branch were excellent from start to finish. There's plenty of choice & competition in town but we decided to go with Freeman because we felt they were the most proactive, friendly and competitively priced. From ringing up the office on a Monday morning at 9am, Natasha was at our house by 12:30pm with all of the paperwork, photographer booked in and our house was live on the market by Wednesday. We immediately felt reassured that they knew and understood our needs & timelines and were going to represent us well. The whole team worked tirelessly to convert leads into viewings and we were encouraged at the amount of serious prospective buyers they were able to get through our door. They always made sure someone followed up and provided us with feedback and updates where possible, which is really important for a seller. I would have no hesitations in recommending this estate agents to anyone local to the Uckfield area. Special mentions to Natasha, Fiona, Toby, Ellie & Will. Thank you.

Jamie · 12 November 2023

Agent replied · 11 November 2024

Many thanks for your fantastic 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

Lyla has been incredibly helpful throughout the process of moving into our first home. She made everything very easier for me and my partner, and we couldn’t recommend her more highly!

Keira · 19 October 2025

Agent replied · 23 October 2025

Thank you for your kind words, we are delighted to hear that Lyla was able to make your first home buying experience so smooth and stress-free. We truly value your recommendation. Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Google

First, I was welcomed nicely at the agency, Janine Anna Toby, everyone really helped me find a home, even though my English is poor, I thought I had no chance, and now my wife and I are shocked that we have a home. Peace and quiet and I have no words. Thank you very much and we recommend Freeman Forman Uckfield Janine you are amazing ❤️

Robert · 14 July 2024

Agent replied · 11 November 2024

Thank you Robert for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.

5/5

Google

I have been speaking to Lyla in the lettings department recently whilst looking for a house to rent in Uckfield. I have found the whole team to be professional and Lyla has been especially friendly and helpful going out of her way to try to find the perfect house for us.

Suzanne · 23 December 2024

Agent replied · 9 December 2024

Many thanks for your outstanding 5* review and your generous comments Suzanne. Best wishes, Lucy, Customer Relations.

5/5

Google

Dealt with the Uckfield Freeman Foreman lettings team on the phone. They were very informative and helpful. Making the whole process easy. Toby was very informative on the next steps to take as a potential tenant. Very pleased with the customer service. Highly recommend!

Bradley · 25 November 2024

Agent replied · 9 December 2024

Hello Bradley, thank you so much for your 5* review! We're delighted to hear that Toby and the Uckfield lettings team made the process easy and informative for you. Your recommendation means a lot to us. Best regards, Lucy, Customer Relations Team

5/5

Trustpilot

Fantastic Tonbridge Team!

The team at the Freeman Forman office in Tonbridge, Kent sold my flat. A massive thank you in particular to Megan for being brilliant throughout this process. It was really tricky with the property management company AB Canham, but throughout all this Megan was unwaveringly professional, patient, positive and reassuring and she kept the buyer engaged and on-side, preventing the chain from collapsing. Thank you!

Adam · 12 March 2025

5/5

Google

I’d just like to take a moment to thank Sophie Chenery for all the hard work she put in to helping us buy our new home. In my opinion Sophie went above and beyond and couldn’t of asked for a better and kinder person to deal with, any queries or questions i had she never hesitated to answer. All the phone calls and the emails were always dealt with promptly and professionally. Thanks you so much for everything and would 100% recommend you to anyone looking to buy there dream home. Alex Bundy

Alex · 12 November 2021

Agent replied · 11 November 2024

Thanks for the excellent 5* review and recommendation! Best wishes, Lucy, Customer Relations.

5/5

Google

I recently had the pleasure of working with Freeman Forman for my rental property search, and I couldn't be happier with the experience! From start to finish, the team was professional, attentive, and incredibly knowledgeable about the local market. They took the time to understand my needs and preferences, providing me with a curated list of properties that perfectly matched my criteria. The viewing process was smooth and well organised, and I appreciated their insights on each area we visited. What really stood out to me was their commitment to ensuring a hassle-free renting experience. They guided me through every step of the application process, answered all my questions promptly, and helped me secure my dream home in record time. I highly recommend Freeman Forman for anyone looking to rent in the area. Their dedication to client satisfaction is truly commendable. Thank you for making this process so easy and enjoyable!

Derek · 21 February 2025

Agent replied · 8 February 2025

Hello Derek, thank you so much for your fantastic 5* review! We're thrilled to hear that you had such a positive experience with Freeman Forman and that our team could assist you in finding your dream home. Your kind words about our dedication and service mean a lot to us. Best wishes, Lucy, Customer Relations Team

5/5

Google

Moved over the weekend into a property and cannot thank the team enough! Janine, Jack and Anna were brilliant, Kept us informed and went above and beyond to get us moved. Always kept us up to date with the progress of our application. From start to finish has been a great experience! Thank you!:)

Chloe · 15 February 2024

Agent replied · 11 November 2024

Many thanks for your marvellous 5* review Chloe. Best wishes, Lucy, Customer Relations.

5/5

Google

Amazing customer service with Freeman and Foreman Uckfield. Thank you for being so patient and understanding, I would highly recommend. Special thanks to Lyla for such great communication, keeping us updated with everything so quickly.

Lee · 23 December 2024

Agent replied · 9 December 2024

Thank you Lee for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.

1/5

Google

Awful experience. As a landlord I can honestly say the management of my property has been disgusting. Lack of communication to both myself and tenants, resulting in property damage that I have had to stump the cost of. Management agent Countrywide is a farce, two of the staff members I’ve dealt with have been totally incompetent in their jobs, I believe I have been fed a lot of lies. I’ve asked for a paper trail of one of the issues raised, but they have been unwilling to provide. I’m not quite sure what I pay the massive fees for monthly as they don’t appear to do anything? Certainly not manage the property. I’ve been promised apologies from the regional manager and promised I would see an improvement... ha... have yet to see either. Communication is dire. I’m frankly disappointed, disgusted and frustrated with my management team and the company as a whole. Have the issues been sorted? No. Would I recommend? No I absolutely would not. What is going on in that office?

Louise · 12 November 2020

Agent replied · 11 November 2024

Hi Louise, I am very sorry to read about this and I am also sorry we haven't been able to respond earlier due to the lock-down. Please do feel free to contact us via review@countrywide.co.uk should you wish to discuss further with our Customer Care Team. Stay safe, Scott @ Customer Relations.

5/5

Google

Freeman Forman helped me find my first home, Owen was fantastic throughout. I would highly recommend freeman foreman to any potential buyers as they were so helpful and supported me from the start to end of the process 5 stars throughout

India · 13 August 2024

Agent replied · 11 November 2024

Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.

5/5

Google

We recently purchased a property through Freeman Foreman in Uckfield. It became a complicated and stressful process due to lots of issues between the Solicitors. We can't praise the staff at Freeman Foreman Uckfield enough for their calm, supportive and constructive approach. They were definitely the strongest link in the chain, always happy to help and often going above and beyond. A big thank you to Lucy, Jenna and the rest of the team!

Nicola · 12 November 2021

Agent replied · 11 November 2024

Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.

5/5

Google

I was very grateful for the time Claire took to help my step mum. She is retired and extremely anxious about change. Claire took a great amount of care and attention to make her feel heard and was realistic but kind about what’s available for her. My step mum entered defensive, scared and apprehensive and left feeling upbeat, calm and excited. Thank you Claire x

Tina · 12 November 2022

Agent replied · 11 November 2024

Thank you for your glowing 5* review and your kind words. Kind regards, Lucy, Customer Relations.

5/5

Google

Wonderful estate agents, very personable and knowledgeable. Especially Conor, what a superstar, greatly recommend talking to him!

Gloria · 7 June 2025

Agent replied · 22 June 2025

Thank you for your brilliant 5* review and thank you for your recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

Janine and Lyla were brilliant!

Wendy · 10 October 2025

Agent replied · 17 October 2025

Thank you so much for your glowing review! Janine and Lyla are truly dedicated to providing exceptional service to our customers. Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

Toby and the team at Uckfield were fabulous organising a collection of signs for the Children's Respite Trust for our charity Golf Day. They were professional, generous and all round brilliant - thank you!

Abigail · 12 October 2024

Agent replied · 11 November 2024

Thank you for your thoughtful 5* review Abigail! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.

5/5

Google

i found Anna Tempest to be very professional efficient, polite pleasant and friendly. Willing to answer any questions, happy to give advice if needed, didnt rush us, took her time to explain anything. i would recommend Anna,and give her ten out of ten. kind regards Mrs.Jan Hunt.

Janet · 15 February 2024

Agent replied · 11 November 2024

It’s really lovely to read another 5* review and recommendation Janet. Many thanks, Lucy, Customer Relations.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Freeman Forman's Google reviews

Questions about Freeman Forman Uckfield Sales

How many reviews does Freeman Forman Uckfield Sales have?

Freeman Forman's Wealden office has 144 reviews across three platforms: 105 on Google, 1 on Yell, 38 on Trustpilot (across the whole business).

What is Freeman Forman Uckfield Sales's rating?

Freeman Forman Uckfield Sales is rated 4.3 out of 5 across all 144 reviews, and 4.8 out of 5 on Google from 105 reviews.

Where is Freeman Forman's Wealden office?

Freeman Forman Uckfield Sales, 94D High Street, Uckfield, TN22 1PU, Wealden, TN22 1PU.

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