Taylors Estate Agents Watford reviews

★★★★★ 5/5

Trustpilot

Great!

I had a great experience with a lady called Emily who handed my referencing. She was super quick and very helpful and answered and explained all my questions that I had. Thanks Emily!

Amy · 15 March 2022

★★★★★ 5/5

Google

I have had the pleasure of dealing with Taylors since 2010 when my contact was Rachel Harris. Rachel looked after my property and found tenants on two separate occasions whilst I was living overseas. It gave me complete peace of mind that Taylors would re-market my property and produce good quality viewings, rather than just getting people through the door. I have had to let out the same property in 2012 and again Taylors were the agent who were most competitive on fees, and produced the most viewings. Chelsea Barber has been my contact, and again the service has been exceptional, and Chelsea has managed to work around a situation with my tenants by securing 6 months in rent in advance, which is a great effort. I would have no hesitation in recommending Taylors, and in particular Rachel and Chelsea who are both friendly, responsive and have a can-do attitude.

Rishi · 19 June 2013

★★★★★ 5/5

Trustpilot

I have dealt with Laura several times…

I have dealt with Laura several times and she has been so helpful. Any queries she has been able to assist me. Can't thank Laura enough for all her help. She is a credit to the company.

Kate · 8 July 2021

★★★★★ 1/5

Trustpilot

Good progress

Good progress, but you will still allow adverts on your website that discriminate against people receiving housing benefit and families with kids ! When will you ban them all? Without exception.Update.26 April 2022Dear Rightmove As requested ,please find original message reported to you and your response with reference :*********rightmove.co.uk / 22April 2022Thank you for taking the time to contact us about property no *********The property information on our site is provided to us by our advertising member agents and developers so we'll be sending your message straight on to ****************************** They'll correct the information as soon as possible.Edit:(still incorrect on 26/04/2022 )It's really important to us that the information on our site is up to date and accurate so that we can help our users find their new home. Thanks again for taking the time to provide feedback to our agents.Kind regards,Rightmove//////////////////////Dear Rightmove .Sadly but obviously is not, and advert is still incorrect on your website regardless of my report to you.Regards.

Jacek · 26 April 2022

★★★★★ 5/5

Trustpilot

My experience with Rightmove was smooth

My experience with Rightmove was smooth and hassle free as the gentleman James handled my application professionally and I am stratified by their services.

Ododo · 9 March 2023

★★★★★ 5/5

Trustpilot

Thank you Nakita and Rightmove

Thank you for the help in securing our first home in the UK.Referencing is not an easy process and its stressful, however all the people we spoke with were professional and courteous.

Warwick · 25 April 2022

★★★★★ 2/5

Trustpilot

Poor Filtering Set by Letting Agents

I am unhappy as letting agents are allowed to put up shared accommodation as flats. This makes the filer function pointless. I have clicked to ‘Don’t Show’ Shared Accommodation, but the same letting agents are constantly flouting this by deliberately not advertising their lets correctly. -3 for that reason. Otherwise I would mark it a 5 star.

Kevin · 22 March 2024

★★★★★ 3/5

Trustpilot

Alert setting..........Not great

The site is great for searching for properties, however, I tried to set an alert for rental properties but was unable to do so because I had selected "don't show student accommodation" Given that I am not interested in student accommodation and do not want alerts every 5 minutes about them, I decided not to bother with Rightmove and created alerts on other platforms. Surely, in today's era of technology, someone should be able to set an alert on Rightmove selecting only the properties they want to see.

Lynette · 11 April 2022

★★★★★ 5/5

Trustpilot

Splendid

Splendid! Adam was very helpful in guiding me through the intricacies of landlord insurance. I ended up saving roughly 50% on what I had expected to pay by purchasing both buildings and legal insurance from Van Mildert.

Rowland · 27 May 2021

★★★★★ 5/5

Trustpilot

Maddie was very efficient

Victoria · 19 June 2024

★★★★★ 5/5

Trustpilot

Amazing customer service

Spoke with Rhea regarding rental insurance on a property I am due to move into. She arranged a call back for when I was available. Explained in full all info regarding policies as I have never taken out one before. She was super friendly and knowledgeable, and was even considerate of how long she was keeping me on the phone. She even wished me well with my move! Absolutely amazing and friendly service - she deserves a raise!!!

Robbie · 30 June 2022

★★★★★ 3/5

Trustpilot

What an amazing website, but ...

Most of the ads are too deceptive. There's an ongoing trend of "brighten up" or distort the perspective of properties that leads to huge waste of time in visits.A simple way to make this problem less impactful to customers would be to require the entry of property area (sqf/sqm) , and allow the user to filter for it or at least prioritize properties that have this information. Same goes for Leasehold vs Share of Freehold / Freehold. Allowing people to filter for or prioritize something, effectively promotes quality and choice.I'm updating my review because the website now offers you a basic form of feedback if you believe the description is inaccurate, but I still believe that this feedback should be more transparent to other users and allow a public discourse on properties and estate firms.This is the best website out there still, but for the sake of it I believe my rating should reflect its potential, not your relative comparison with other similar sites.You have the power to improve the property market and to promote good properties above bad properties. It strikes me how "flattened" prices are given the huge "quality" difference between properties and I think Rightmove can do something about it and it should do something about it.

Paul · 16 March 2022

★★★★★ 1/5

Trustpilot

New site is appalling

New site is appalling. Navigation is clunky, scrolling for ever and is 10 steps backward from the old site. Not sure what you were trying to achieve but if it were to annoy and frustrate customers.......well done 5 stars!

Ben · 18 November 2020

★★★★★ 1/5

Trustpilot

Right now residential

You need to verify the companies who advertise on your site. Right now residential appears to be a fraud. They are taking people's withholding deposit. They rushed me into paying a withholding deposit, after they requested for unnecessary documents which I was reluctant to give but later presented, they stopped responding to my messages and emails.They have put the property at collier Row back to your site for the 3rd time, using it to deceive and take people's money. Once they see a victim like me they rush them to pay deposit and take down the property after taking their money from them they put the property back on your site as newly added Please stop them before they do it for another person

Odunola · 24 August 2024

★★★★★ 5/5

Google

I can’t thank enough Lauren and Ray at Taylors. They have been so supportive every step of the way. We incurred few issue along the way, but they have always been positive and try their best to sort everything out as smoothly as possible. They have even drove all the way to Central London to delivery documents on my behalf. Thank you again for all your help. All the best!

Federica · 16 April 2023

★★★★★ 5/5

Trustpilot

Great customer support

Everyone I have spoken to has been really helpful, Rhea was amazing and talked me through all my options clearly. It's enabled me to get everything in place prior to moving easily.

WENNA · 13 March 2022

★★★★★ 5/5

Trustpilot

Donna was brilliant

Donna was brilliant! I spoke to Donna about insurance for the flat I'm about to move into and she was fantastic. Patient and clearly explained everything I needed to know. Great customer service and would highly recommend!

James · 6 April 2021

★★★★★ 5/5

Trustpilot

..nice to be treated like a human being for once..

During what is undoubtedly a very stressful experience for everyone involved it is nice to be treated like a human being for once, Danni Ord wasn't just trying to push an insurance sale on to me but acted like a friend who listened to my problems and allowed me to vent some frustrations about the whole ordeal before securing herself an insurance sales commission.

Mortxiii · 20 September 2023

★★★★★ 5/5

Trustpilot

Great Customer Service

I have been extremely impressed by Jordan and the rest of the team who have helped me and my partner set up our insurance and broadband for our new house. They've been very attentive and always made sure to book in our calls beforehand so that I'm available to answer them which is very helpful. Couldn't recommend them enough for making this journey smooth and less stressful

Luke · 23 June 2023

★★★★★ 1/5

Trustpilot

When I contacted the right move the way…

When I contacted the right move the way executive responded to my queries I'm not satisfied,when we go to the website they do list many properties when I contacted them to enquire about a property they did not provide proper information and they asked me to contact after a week.I requested them to provide the details but they denied

Harikrishna · 10 January 2024

★★★★★ 5/5

Trustpilot

Compared with the last reference…

Compared with the last reference company I dealt with this was very easy.I found that Danielle was very friendly and happy to help.The form was straightforwardand they were quick to chase me if anything was needed- thank you

Chris · 7 December 2020

★★★★★ 5/5

Trustpilot

Guarantor for uni student

Being self employed and being a guarantor wasn’t the easiest of experience’s, Iam really not sure how people on low incomes can afford to enable their child to a get accommodation whilst they are at university! It must be very difficult and worrying.The staff at Rightmove did everything they could to sort this out for us , our daughter is in her final year of uni and never had accommodation issues previously, we are all very relieved now .

Stephen · 24 March 2022

★★★★★ 5/5

Trustpilot

Cheryl Hine was really helpful

Cheryl Hine was really helpful. Looked into issues for me, sorted them same day and followed up 5*

KMco · 18 July 2023

★★★★★ 1/5

Trustpilot

The worst referencing experience to date

In December, I had a "pleasure" of dealing with RightMove referencing agents which was an outsourced job by Abatoria letting agency.To give some context, I've been contacted to provide with three payslips, proof of money hitting the account (bank statement) which I did.I also provided my initial employment contract (dating to 2016) and all addendums to it as I've been promoted several times to this date.I have successfully provided my manager's verbal reference of employment and offered the HR reference should it be needed.RightMove reference agents didn't accept the documentation since they didn't like that in the initial contract had an OTE amount approximately 4 times smaller than I've put in my application, even though I did provide a signed addendum by both my HR colleagues and the SVP of sales of the company.It was clearly stated that the salary is the only factor which did change with all the rest remaining the same in the addendum, however it didn't bother RightMove reps.My HR colleagues have advised that they'd happily confirm the terms in written, however, again, this was refused as the company needed a full contract stating all changes there. The fact that my salary amount combined in three payslips (backing the promotion) showed nearly 20% higher amount than my OTE from 2016, again, didn't bother RightMove agents.They've essentially called a few times per day for weeks and tried forcing me to admit that I refused to provide an appropriate contract and that my OTE salary statement is false. This was the worst experience I've ever had dealing with the agency, to the point that Abatoria agents had to get involved in a fight for this too and it was utterly unpleasant.I ended up calling Abatoria to explain that this was totally out of hand and offered to provide the same documentation I've provided to RightMove to Abatoria. Of course this was more than sufficient to them and we ended up striking a deal with both sides being happy.All in all, I will be spreading the word about this experience to as many people as possible to avoid RightMove at all costs as this experience couldn't have been any worse, causing immense stress and having me on a verge of withdrawing from the application just by the fact how awful the agents of RightMove conducted themselves. The fact that we had to pay for this checks is beyond me, I feel like I should have been paid instead for this horrendous situation which I will never put myself again with RightMove.

Rostislav · 28 January 2022