Taylors Estate Agents Watford reviews

★★★★★ 5/5

Trustpilot

Very helpful and easy

Eve called me on the phone and was nothing but helpful and professional. She listed all the options for insurance over the phone and even sent me insurance documents so I'm fully aware of what to expect.Thanks Eve.

Dan · 14 October 2021

★★★★★ 1/5

Trustpilot

I am a new business and was going to…

I am a new business and was going to use Right move as a platform for rentals and sales. I called them earlier in the week and no one has called back. I sent an email and also spoke to a guy and left my details. Its weird looks like they don't want any new business.Might have to go to Zoopla and see what they can do for me.

Mark · 19 August 2023

★★★★★ 5/5

Trustpilot

Tenant insurance

I dealt with Nicole today to set up tenant insurance for my new house. She was great, informative and quick with setting it all up. Good job Nicole!

Mike · 15 December 2022

★★★★★ 5/5

Trustpilot

excellent response from customer…

excellent response from customer service extremely swift and professional and sorted my query withing minutes thank you so very much

Debby · 19 September 2025

★★★★★ 5/5

Trustpilot

I spoke with Michael regarding some…

I spoke with Michael regarding some confusion I had with the application process. I found him to be incredibly kind and professional while dealing with the matter, which I really appreciated. He took time to explain anything I was confused about and reassured me that it was no trouble at all. It was refreshing to speak to someone who treated me with respect and if I have any further problems I will be specifically requesting his assistance in the future. Cheers.

Tom · 2 July 2022

★★★★★ 1/5

Trustpilot

My friends used rightmove before and…

My friends used rightmove before and recommend it. But now it became right worst. I passed reference one and with the same information in less than a month a lady stated my application. Under estimating her colleague job. But the worst part she demande so much, I have 4 jobs for the last 4 years. And ended up that I did not fail. Because my information is genuine but I lost the property the landlord was tired of waiting. I am sure that eventually their will loose business. However this lady is she is not very professional. Terrible. Horrible service I am being very honest with this review.I have noticed they will cover up this negative review with fake good reviews

Juli · 24 June 2022

★★★★★ 5/5

Trustpilot

Incredible Service

We were passed through to Rightmove for a referencing check for a house, the whole process was EXTREMELY simple, quick & easy, no issues at all. Solid 10/10 service. A few days later we received a call from Eve regarding Home Insurance, Eve set us up with a very competitive and perfect for us Home Insurance policy for what seems like pence! Very cheap and very happy with the service. Eve has fantastic customer service skills, is prompt and attentive with all matters and questions, she’s doing an incredible job! Give that lady a pay rise, it was an absolute pleasure to speak with her, thank again Eve!

Hannah · 24 June 2022

★★★★★ 5/5

Trustpilot

Excellent experience

Excellent experience; all questions and issues were properly addressed.Use Rightmove for the first time.It has been effective and generally satisfying to work with "Elitsa Garbeva" while gathering my references, she was incredibly kind and understanding.I appreciate all of your time and work in guiding me through this process as a first-time applicant for a rental.Much appreciated-😊Thank You "Elitsa Garbeva"Regards, Isphah Ashraf & Saul Akram

Isphah · 20 November 2023

★★★★★ 5/5

Trustpilot

Howie Kendall referencing.

First rate service from Howie Kendall at Rightmove referencing. Howie was very proactive and kept us up to date with great communication which made our referencing experience run very smoothly. Great work! Tim, Bath

Tim · 16 March 2022

★★★★★ 5/5

Trustpilot

Lewis Henderson a credit to Rightmove

I have been dealing with an extremely difficult and sensitive situation on behalf of my 85 year old father, whom has found himself in rented accommodation. I had the pleasure of dealing with Lewis Henderson an agent of Rightmove, his professionalism, empathy, and help was second to none, a true credit to his company and a man who will go far in his professional life.

Julie · 26 October 2023

★★★★★ 5/5

Trustpilot

Laura was very helpful when the initial…

Laura was very helpful when the initial information was sent there was an error (not on her part) but was able to resolve the same day and when following up I also found her to be very efficient.

Sam · 15 July 2021

★★★★★ 5/5

Google

I can't fault Taylors estate agents one bit, they have been absolutely amazing with the sale of my house and helping me with the purchase of my new one. I dealt mostly with Lauren and Ray and they're both so personable and easy going they take the stress out of buying and selling! It isn't always easy communicating with solicitors and completing complicated forms but nothing was too much trouble for Lauren and Ray as they were there for me every step of the way helping me with form filling and giving me support. My experience of Taylors has been what I would consider as the best. Even after I've moved they have shown such amazing support. They deserve all the stars that are available!

Bai · 17 June 2022

★★★★★ 1/5

Trustpilot

Very disappointed! They dont get back to you

I am very disappointed with Rightmove their customer service team just does not get back to you, I have been emailing them for over a week now as there is an error on my house description on their site and no one gets back to you at all! I must have sent over 30 emails plus my estate agents have been emailing them and calling them too with no avail. Does anyone know a number I can contact them on as I am getting really fed up with the situation.

Mussygal · 16 June 2022

★★★★★ 4/5

Trustpilot

Now understandS

Now understand, was told to put my search criteria into your site!Will re-visit in the next day or so, and use differently.Saved loads of frustration and time, and BTW, South Africa is just too far to make a visit!Have a lovely evening.KR Trisha Leach

Trisha · 7 November 2019

★★★★★ 5/5

Google

Scott Rose of Countrywide is the best mortgage consultant anyone could hope to work with. He is extremely pleasant and knowledgeable, he will put extraordinary amounts of time and effort into getting you the best possible deal and explaining the whole process to you throughout. He is someone we have now dealt with twice, following him to his new location in Watford, and we have come to hang on his every word in both transactions. Without him a very fraught purchase would have been an absolute nightmare, instead his skill helped us save money and his good humour also put us at ease at many tricky moments. We cannot praise him highly enough. Thank you Scott.

R · 18 June 2016

★★★★★ 5/5

Google

I am relatively new to the property ladder and I contacted Taylors as I wanted a full management service on a property I wanted to Let. Rachel came to my property & offered free impartial advice and answered all questions I had in a friendly and informative manner. Rachel and her team are friendly and extremely professional and they have helped me every step of the way during the letting process. We have received an exceptional service from Taylors Estate Agents and I would definitely recommend the Taylors Lettings team to everyone in the Watford area and beyond.

Vaish · 18 June 2016

★★★★★ 5/5

Trustpilot

I can highly recommend rightmove…

I can highly recommend rightmove referencing they do not delay and are very responsive. I would also like to thank Nikita for dealing with my queries in such a courteous and polite manner.

Pat · 19 April 2022

★★★★★ 5/5

Trustpilot

Thank you!

Easy to use app! Was on their daily trying to find our perfect family home to rent. Referencing was super easy once we spoke to Charlie too! He was amazing! Thank you!

Annelise · 30 May 2022

★★★★★ 1/5

Trustpilot

Rubbish wesite

In 2022 they have such a few house search filters. I was amazed how can such a website actually still be used...in modern UK. On the mainland, you get indicators based on soil quality etc...No filter based on house utile surface, no bathroom/number of rooms indicator, no price versus area indicator, no clear info on how one house stands out from other houses. One house on the same street, with everything changed is way more valuable than one untouched from '95. Add check boxes, with upgrades, and create indicator, for people too understand the difference .I mean, even a car selling website gives you more information.Please don't answer with your: the law doesn't request this information...because it has nothing to do with it.

Oprea · 23 May 2022

★★★★★ 5/5

Google

I phoned Taylors to request a viewing on a property and spoke to Songul Acar. 3 Hours later I was at the property doing the viewing, so none of this waiting a couple of days to see a place. :) Songul was very open and honest with every question I had and very helpful. Decided to take the property immediately and we went straight to the office to do the initial paperwork. Due to certain circumstances of mine it wasn't going to be a straight forward letting. However, Songul liaised with the landlord on half a dozen occasions over the rest of the day and, by first thing the next day, everything was agreed and the paperwork just needed signing. First pleasurable experience I've ever had with an Estate Agent and will make sure Taylors are my first port of call for property matters in the future. NB: To Taylors - give Songul a promotion & pay rise, she deserves it ;)

Martin · 19 June 2015

★★★★★ 5/5

Trustpilot

Thanks Danielle Ord for your very…

Thanks Danielle Ord for your very prompt and efficient customer service- very impressed with the speed with which you dealt with my enquiry and your call to also let me know that my references had been ordered - well done!

Lorna · 9 December 2020

★★★★★ 1/5

Trustpilot

Very bad experience, incompetent referencing.

I am a future tenant having to deal with their absolutely incompetent referencing. I am self-employed working under my own 100% owned limited company with regular high earnings. I provided everything requested and they then came back to realtors that they couldn't reference me. Yet they failed to ask for contracts, self assessments and "couldn't accept" business bank account statement, money in foreign accounts or "money recently transferred from there to a personal account." It's obvious they are optimizing for efficiency with no consideration for the people they are affecting and can't bother to properly reference a small business owner. I will use Zoopla to look for property in the future and deal with agencies that don't use such referencing agencies.

Nick · 12 May 2022

★★★★★ 2/5

Trustpilot

Unavailable houses shows available and broadband speeds are wrong!

First problem is, they have lots of outdated houses. When you call Estate Agencies you will learn. That is mean their data quality is poor. Other problem is internet speeds, they shows up to 76 MBPS speed maybe 6 providers. But real speed is 2 MBPS. Please check Ofcom, BT, Virgin, SKY or other providers website for correct speed information. For example if you doing online business and if you trust to rightmove's broadband info you will response serious problems.

Gurbuz · 31 July 2014

★★★★★ 5/5

Trustpilot

Oliver was very helpful in helping us…

Oliver was very helpful in helping us choose an insurance policy as first time tenants. Would 100% recommend taking out insurance with Rightmove.

Hollie · 19 April 2023