Trusted Agent profile Β· Watford

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Belvoir Watford reviews

4.5

β˜…β˜…β˜…β˜…β˜… Excellent

173 reviews across 2 platforms

242 St Albans Road, Watford, WD24 4AU

Part of Belvoir, see every office.

Belvoir's office in Watford, at 242 St Albans Road, is rated 4.5 out of 5 across 173 reviews on two platforms, including 171 Google reviews rated 4.5.

Google logo

4.5 / 5

171

Reviews on Google

This office

Direct reviews logo

5.0 / 5

2

Reviews on Direct reviews

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Watford office, from every platform, shown as written. First names only.

1/5

Google

Quite possibly the worst estate agent experience we have ever had. The move in wasn't without issues, then when we moved out the process was extremely painful on all accounts. I'm now having issues still 2 months later as they didn't forward my mail which is causing further unnecessary stress! This isn't the entire staff but I just feel they have no sense of caring, they just want you in their property and then they like to forget about you when you're gone

Rob Β· 1 January 2023

Agent replied Β· 31 December 2024

Hi Ryan, I hope you’re settling in well to your new property. It’s disappointing to receive this review from you . Customer service is paramount at Belvoir Watford as you can see from the many 5 star reviews that we have. In terms of your mail, may I draw your attention to the following paragraph that was in the move out guide we sent you. β€œWe strongly recommend that you have your post redirected by the Royal Mail as the property may be empty for a time and not visited. Incoming tenants are not obliged to forward mail on to you or bring it to us.” Regarding the overall experience that you had with us when you needed to stay on longer in the property as your new house wasn’t ready yet, I feel that Belvoir along with the landlord did our best to help out. Regards Jamie

5/5

Google

I recently rented a house through Belvoir in Watford and the entire process was trouble free. I dealt with Joe at the Watford office, whom I found to be polite, professional and helpful throughout. The paperwork all came through digitally and was easy to fill in and send back. We were kept informed by Joe of any developments and accommodated in terms of times and meetings. I would definitely recommend Belvoir to any prospective house hunters!PositiveResponsiveness, Professionalism

Nick Β· 1 January 2021

5/5

Google

Jamie McIver at Belvoir will change your mind about what makes a good estate agent. He is sincere, hard working and honest and he helped us sell a property at what must be a very difficult time for estate agency in general with the market being so anxious about Brexit. He acted many times as an arbitrator when the lawyers were playing silly games, he helped cut through the nonsense. If you are selling within Watford/Bushey area consider this agent.

Robert Β· 2 January 2020

5/5

Google

Belvoir! Watford; and Alison Porter in particular, were fantastic in handling the letting and helping with the subsequent sale of a property I had in Garston. My solicitor; who has worked with with numerous agents, commented on how helpful and efficient she found Alison and Belvoir! What follows is a note that I emailed Alison to thank her for her professionalism. I write to thank you for your professionalism, diligence and kindness in handling the rental, and subsequent sale of my property. You helped guide me through the process of letting my property with Belvoir!, following a very difficult and disruptive time I had with a previous agent and tenants. You also helped with the sale of the property via another agent and with sitting tenants. My experience working with you, and the tenants you found, is at great variance with my previous experience. You were very reassuring and gave expert valuable and timely advice throughout. You were also very informative and I knew throughout what actions were with me and what others were doing at every stage. Your guidance is valued greatly. You know your subject, process, market and people. You listened to my concerns and answered my questions. I was a very apprehensive client. You understood what I needed and brought your extensive experience and knowledge of your craft to address my needs and deliver a fantastic experience. My solicitor when dealing with the sale of the property, and independently of me, commented on your efficiency and pleasure it was working with you. Clearly few meet your high standard. I cannot thank you enough or recommend you more highly. It was a pleasure working with you and I wish you every success for the future.

Norman Β· 2 January 2020

5/5

Google

Really impressed with Belvoir in Watford!! After a very long 7 months of searching for the right house for us(very specific location, budget and expectations) and having so many agencies involved in our search, we came across Belvoir, and to be more specific Jamie! Not only he found the absolute ideal new home for us, but also dealt with all our requests and paperwork so fast and professionally! And the best part was yet to come... his approach was so personal and genuine to make this happen for us rather than the vibe that we got from so many estate agents in the past.. with the financial side of things in mind.. Thank you very much Jamie!

Anca Β· 2 January 2020

5/5

Google

Hello, my name is Valentin and I want to share with you my pleasant experience with this agency and especially with the agent Edi Drobota. I had a very pleasant experience with Edi, a very qualified and patient person who helped me find a property and after with all the necessary documents. I confidently recommend this agent and this agency!

Valentin Β· 28 April 2024

Agent replied Β· 31 December 2024

Dear Valentin, Thank you so much for your kind words and for sharing your positive experience with our agency, and especially with Edi Drobota. We are delighted to hear that Edi provided you with exceptional service, helping you find the perfect property and assisting with all the necessary documents. Your recommendation means a lot to us, and we are thrilled to have earned your confidence. If you need any further assistance in the future, please do not hesitate to reach out.

5/5

Google

After having listed our property with another agent and getting 0 viewings we decided to appoint belvoir as our agent. Within a couple of weeks we had an offer which was accepted. All was going ahead with the sale and purchase and then our vendor pulled out of the sale (Nov 2017). Mark kept our buyer on side. Eventually we found another property and have just completed. Mark is always friendly, helpful, honest and reliable. Going way beyond the norm. Best agent in Watford! Thank you

Veronica Β· 2 January 2019

5/5

Google

Brilliant service from Belvoir

Nishant Β· 7 October 2026

5/5

Google

Rented my first flat with Belvoir and the process was smooth, easy and quick, thanks to Edward. Edward was helpful and knowledgeable with all of my queries and he was very proactive in getting my documents sorted out immediately. Three business days after viewing the flat, my move-in day was set. Thank you again Belvoir for making my first experience hassle-free!

Diana Β· 1 January 2023

5/5

Google

Edi is really friendly and has been super helpful in the whole process. Very happy and smooth experienceπŸ‘πŸΌ …

Zhen Β· 10 October 2023

Agent replied Β· 31 December 2024

Dear Zhen, thank you for your review

5/5

Google

Excellent service by Belvoir., especially Jamie Mciver who was extremely helpful and efficient. I would highly recommend their services.

Maha Β· 10 October 2023

Agent replied Β· 10 October 2026

Thank you for your review

5/5

Google

Edi is a brilliant agent. He was very helpful towards us. He helped us get a property that was perfect for us. We wouldn’t haven’t got this done without him. Dealing with Edi has been an absolute delight. Always quick and prompt to deal with all our queries and nothing is ever too much trouble. Keep up the good work!

Lucian Β· 1 January 2023

5/5

Google

Securing my first flat with Belvoir was a breeze, and I owe it all to Edi Drobota. Edi's wealth of knowledge and willingness to assist with my inquiries made the entire process a walk in the park. His proactive approach in handling my documents ensured that everything was sorted promptly. I want to express my sincere thanks to Belvoir for making my initial renting experience stress-free!

Manoj Β· 10 October 2023

Agent replied Β· 31 December 2024

Thank you so much for your kind words! We’re delighted to hear that your first renting experience with Belvoir was so smooth and stress-free. Edi Drobota truly exemplifies the proactive, knowledgeable, and supportive service we aim to provide, and it’s wonderful to know he made the process a breeze for you. Your satisfaction means a lot to us, and we’re thrilled we could make your first flat rental such a positive experience. If you ever need assistance in the future, don’t hesitate to reach out, we’re always here to help! Best wishes in your new home, The Belvoir Watford Team

5/5

Google

We have used the service of Belvoir Watford for many years in property letting. Belvoir Watford keep us informed and we do appreciate the good communication link and their listening skills. They understand our needs and that help us and Belvoir Watford to keep both ourselves, the landlord reassured and our tenants settled. We would like to express our particular thanks to Alison and to Dane who are always helpful in addressing any queries we raised. Their helpfulness helps to put our mind at rest. Now our children are also pursuing the same interest in property letting and of course, my husband and I have recommended them to use Belvoir Watford. Thank you to Riaan Venter and Wiliam Venter, too. Keep up the good work. Feedback from Mr and Mrs Smith 05/05/2016

Christine Β· 2 January 2017

5/5

Google

Extremely content and happy with the professional service provided by Belvoir for renting a property. Special thanks to Will for the great support throughout the process. Very upfront with what to expect, he had a very structured way of dealing with the issues. Belvoir has provided me with a very satisfied move in. The documentation part is a bit lengthy and expensive, but it is totally worth the service. Highly recommended for any property dealings!

Prateek Β· 2 January 2020

5/5

Google

Belvoir were very easy to work with, we had Jamie Mciver for our estate agent and he was brilliant. Very responsive and always helpful with any questions we had. Great experience from start to finish.

Mitesh Β· 13 February 2025

Agent replied Β· 10 October 2026

Thank you for your review

5/5

Google

Jamie has been fantastic and very professional. Very responsive and offering sound advice throughout the whole stressful process. I would highly recommend Belvoir and in particular Jamie. Thanks again!

Kim Β· 1 January 2022

Agent replied Β· 31 December 2024

Dear Kim, thank you for your review and glad we could of service.

5/5

Google

The letting agent team of Belvoir are so helpful and responsive. Thank you Joe Ruddy for helping me to settle down in Watford stress free. Joe was professional whom could finish the jobs within limited time and highly responsive to my request when I moving in. Highly recommend Belvoir to whom want to settle down fast and stress free.PositiveResponsiveness, Quality, Professionalism

Ray Β· 1 January 2022

5/5

Google

Hello! The best experience, the most serious people and the agent Edi the most serious man, I would not have thought that something like this still exists today. Thank you for everything and I RECOMMEND it with all my heart.

Nicoleta Β· 10 October 2024

Agent replied Β· 31 December 2024

Dear Nicole, thank you for the positive feedback and recommendation.

5/5

Google

Rented our very first house in the UK through Belvoir. The agent Edi has been very helpful along the way. We're moving from Germany to the UK and we have not much idea about the procedure but a lot of questions, Edi has been very responsive and patient to answer them all.

Almond Β· 1 January 2023

2/5

Google

Was very impressed with Belvoir when I first met them and during my tenancy. Sadly they let themselves down when I gave my notice on the property. I explained to Belvoir I needed to end the tenancy as I was losing my father, and would need to move home to help with finances. Their treatment of me was quite traumatic. I was living in the one bedroom property with two cats and had said I am happy for them to host viewings, just give me enough notice to tidy. Belvoir only made me aware of two separate viewing days where they hosted 4 prospective tenants. I was present for the first viewing and not with the others. I then received an email out of the blue to say that I was leaving the property messy and the feedback the flat was cluttered (it is a very small one bedroom flat). I stated that I had thoroughly cleaned the property and there wasn't anymore I could do. A week after this email, Belvoir emailed me at 3pm to host a viewing at 5.30 which I said was not possible as I was at work and the property wasn't tidy, as much as they tried to pressure the viewing I refused and said that the tenancy states they need to provide 24 hours notice and I had been flexible in the past. Two weeks after this, I receive a phone call from Belvoir stating they had done multiple viewings at the property and that the feedback was clients wanted to see it empty. I was only aware of 4 viewings of the property and asked if there had been more at which they admitted they had done multiple viewings without informing me. This distressed me that they had been accessing the property without informing me, which is a criminal offence. They apologised and made up excuses as to why this happened. They then gave me two options, stay in the property till end of tenancy and they stop viewings or vacate the property but still pay the rent till the end of tenancy which I found outrageous. I stated I will move out early but not pay the rent which they eventually agreed to. It has now taken two and a half weeks to get an agreement on my deposit and rent refund. The only reason it has been agreed is because I have had to chase multiple times. What their team has failed to keep in mind, I would never use them or recommend them. I am now in a position where I am looking at buying for myself or looking at buy to lets and would not touch them with a barge poll.

Hannah Β· 2 January 2020

Agent replied Β· 31 December 2024

Dear Hannah, I am sorry to hear about your not so good experience with us. When you contacted me today I sorted out your deposit and rent refund within hours as our property manager dealing with this was off ill. This is no excuse and we would like to apologize not only for the mishap during the viewings but also for the time in taking to return you deposit. We wish you all the best in your search for a new property.

5/5

Google

Excellent services, i was searching for a flat and luckily I found i came a cross Belvoir . Edi was my agent, he’s one of the best , he answered all my questions and make my move easy, I really appreciate his help .

Rabee Β· 1 January 2023

5/5

Google

I own a property that Belvoir have let for the past 10 years and I can honestly say that they have been a huge support throughout the entire time. Not only finding great tenants but also always responding speedily to any queries. I have mainly dealt with Alison Porter who has been very thorough - I highly recommend their services.

Stephanie Β· 2 January 2020

5/5

Google

Compared to other letting agencies i have personally had a very positive experience. My questions are always answered and the company is very professional, especially Staff Member Ed Drobota. If you would like a smooth experience you will not regret picking Belvoir Watford.

Corina Β· 1 January 2023

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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