5/5
GoogleGreat professional company. Especially Nicky, who went above and beyond to get our tenancy agreement to us early so we could get schools admissions process started. Thank you.PositiveResponsiveness, Professionalism
Trusted Agent profile · Watford
Verified
Belvoir Watford reviews
★★★★★
173 reviews across 2 platforms
242 St Albans Road, Watford, WD24 4AU
Part of Belvoir, see every office.
Belvoir's office in Watford, at 242 St Albans Road, is rated 4.5 out of 5 across 173 reviews on two platforms, including 171 Google reviews rated 4.5.
Reviews
Every review we hold for the Watford office, from every platform, shown as written. First names only.
Google5/5
GoogleSon moved into flat in Watford. Some issues, all of our own making, taken on board and sorted by Joe Ruddy. Professional and excellent attitude. I would recommend them to anyonePositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleGreat service from the team especially Edi, from enquiries through to moving in our clients. A pleasure to work with!
5/5
GoogleNicky was kind enough to walk me through all the procedures and there was a warm welcome kit from Belvoir. Special thanks for Nicky.PositiveResponsiveness, Professionalism
5/5
GoogleVery professional and helpful .
5/5
GoogleEdi was really helpful of our first rental property and was professional and friendly! Would recommend
5/5
GoogleJust recently bought my first property of them. I dealt with Mark Stern who was a delightful chap, attentive, fast and on the ball. Completely honest with me from the offset and through out. Great job!
5/5
GoogleEdi & the team went above & beyond to get my heavily pregnant wife & myself into a lovely rental property just in time for our beautiful daughter to be born after our own house was damaged by a burst water pipe. We are very grateful & we highly recommend their business.
2/5
GooglePoor experience. They were very professional and easy to get hold of when I was initially signing the paperwork to rent a place. Once I moved in though, issues began popping up. The flat was not cleaned prior to hand over, there was rotting food in the freezer, the shower didn't work for 3-4 days, there were stains on the curtains etc. They would take a while to respond to my emails and would take days to send people to fix these issues. On moving out, they deducted a considerable sum from my deposit for the flat not having been cleaned properly (although it was given back in a better condition than I received it) and for other issues which had been present even before I moved in. I would advise keeping photographic evidence of everything so that you do not fall into the same trap I did.
5/5
GoogleI just completed a property purchase through Belvoir Watford and I cannot thank them enough for their professionalism and understanding throughout the process. A special thanks for William
5/5
GoogleJamie was excellent, very clear throughout the whole process and very supportive throughout the whole process. Highly recommended
5/5
GoogleAt a real low point for me personally belvoir really came through strong and helped me secure a property while I was sleeping on friends sofas. I really felt they were looking out for my best interests and they made the process seamless and easy for me. Special thanks go to Will and Alison who really helped me and ensured I was looked after and understood everything. 10/10 service, I would recommend them to anyone.
5/5
GoogleExcellent service and professional. Jamie and Edi were very helpful.
5/5
GoogleWilliam Parkinson A++++ thank you for all your help in getting the flat at faraday court. I would recommend you to anyone who is looking for a good estate agent.. keep up all your hard work 👍👍👍 …
Agent replied · 8 February 2025
Thank you Hari will pass this on to Will
1/5
GoogleVery disappointed about the customer service.. they never return back our calls.. the property we were trying to rent was clearly in their website and they kept saying it was already gone.. they kept asking for offers for no reason and never got back to us about what the landlord said.. we had to keep calling them and their response was very poor.. not even worth a star
5/5
GoogleA great thank you for working for me, being a Landlord was a nightmare until you guys came along.
5/5
GoogleWill and the team were great in helping me find and sort a flat in Watford, would highly recommend!
5/5
GoogleReally good communication, Nicky was friendly and incredibly helpful. :)
5/5
GoogleI would to thank Miles and Belvoir for all their efforts and hard work in selling my property.
5/5
GoogleGreat service from very friendly & attentive staff. Jamie, Edi & their fellow colleagues behind the scenes have ensured my first steps into becoming a landlord have remained smooth and stress free. They secured tenants efficiently and will be managing the property moving forwards. Would highly recommend.
5/5
GoogleSacha was great at guiding us in looking for a new property!! Really happy with the agency overall
5/5
GoogleI am extremely pleased to have come across Belvoir during my property search. Nicky, our agent provided us with an excellent customer service and made us feel at ease throughout the process whilst remaining professional. I would definitely recommend Belvoir as their staff are helpful and service is exceptional.PositiveResponsiveness, Quality, Professionalism
1/5
GoogleAvoid trusting. Untrustworthy and dishonest company.PositiveProfessionalism
Agent replied · 8 February 2025
Lili, hope you’re well, it’ a real shame to hear that you feel this way. As you can see by the many 5 star reviews we have, customer service is paramount. Although the review you’ve left us isn’t specific, I am assuming it’s regarding the loss of your deposit after moving out of the property you rented. I would like to remind you that Belvoir never managed the property that you rented as this was done by the Landlord. All we did was arrange the check-out report to be done for the landlord at the end of your tenancy. Once the report came back, the landlord cross referenced it with the inventory from when you moved in and there were many dilapidation’s hence he made a claim for your deposit. Belvoir didn’t arrange any quotes for works and certainly didn’t profit in any way. We wish you all the best for the future
5/5
GoogleVery much approachable and professional.. would definitely recommend to those seeking accomodationPositiveResponsiveness, Quality, Professionalism
Agent replied · 31 December 2024
Thank you for the feedback
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
