Trusted Agent profile · Waterside

Paul O'Keefe Estate Agents Waterside reviews

4.6

★★★★★ Excellent

79 reviews across 2 platforms

3 Glendermott Road, Waterside, BT47 6BA

Part of Paul O'Keefe Estate Agents, see every office.

Paul O'Keefe Estate Agents's office in Waterside, at 3 Glendermott Road, is rated 4.6 out of 5 across 79 reviews on two platforms, including 76 Google reviews rated 4.6.

4.6 / 5

Reviews on Google

This office

3.7 / 5

Reviews on Yell

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Waterside office, from every platform, shown as written. First names only.

1/5

Yell

Poor Rental Service.

Good choice of houses and original service great. Moved into property and this is when things started going wrong. Any repairs that needed to be taken care of only happended after multiple calls to their rude and obnoxious staff. REpairs that were needed on sanitary equipment. Stuck inside contract for 6 months and I've never been so happy to get out of a contract. Without doubt THE worst customer service I have ever experienced from any kind of a company never mind an estate agent. I highly recommend that you do not rent from this company as you will regret it.

LeonMcF · 15 December 2011

5/5

Google

Excellent service from Laura and Katie. Very professional, responsive, and helpful throughout my move-in process. Thank you!

Oguntade · 17 March 2025

5/5

Google

Reliable and I'm in safe hands.

Kevin · 29 March 2024

Agent replied · 27 August 2024

Thankyou Kevin, it’s a pleasure doing business with you!

5/5

Google

I would recommend O'Keefe agents for their efficiency, good communication and pleasant staff.

Gemma · 28 August 2023

Agent replied · 27 August 2024

Thankyou Gemma! It’s a pleasure doing business with you

3/5

Google

We found Rachel and Jennifer in the office to be very helpful when moving out (they worked with us when negotiating deposit return etc). Thank you to both of them.

P · 28 August 2021

Agent replied · 27 August 2024

Thankyou for your Review

5/5

Google

Very professional and easy to deal with. Any requests we have had have been dealt with straight without any issues. First time dealing with estate agent and would definitely recommend.

David · 28 August 2021

Agent replied · 27 August 2024

Thankyou for your Review David

5/5

Google

Fantastic service from Andrew who sold my apartment recently, kept me fully updated along the way on how things were progressing. Would highly recommend and will use this company again for any future sales . Thanks again carmen

Daisy · 24 November 2023

5/5

Google

Excellent is a an understatement. The service, communication and attitude is AMAZING. Thank you so much.

Jebrail · 11 December 2024

5/5

Google

Dawn and the team are proactive and a pleasure to deal with - nothing is ever a problem. Highly recommended.

Padraig · 29 August 2018

5/5

Google

Couldn't have wished for a better one-stop-shop. O'Keefe's offer all of the above qualities, plus friendliness!PositiveResponsiveness, Quality, Professionalism, Value

Philip · 28 August 2021

Agent replied · 27 August 2024

Thankyou for your review Philip

5/5

Google

My experience with estate agent has been nothing but pleasant. They have been attentive to my requirements when looking for a property. Whenever I have had issues they are easy to reach and quick to respond. I would recommend this estate agent when looking for your new rental property!PositiveResponsiveness, Professionalism

Dant · 28 August 2021

5/5

Google

Paul O'Keefe Estate Agents have made life easy for me. Very responsive and always helpful. I looks forward to working with them in the future.

Michael · 26 August 2023

5/5

Google

Brilliant people to work with and great service, was very helpful and supportive when I was moving. into my new home highly recommend

Thomas · 28 August 2022

5/5

Google

I have been a customer of Paul O'Keefe for many years, they are very professional and helpful with great service and staff.

Alan · 28 August 2022

5/5

Google

Very professional and great customer service throughout. Would highly recommend!

Leanne · 28 August 2023

5/5

Google

First class service definitely recommend

Mark · 28 August 2023

5/5

Google

Absolutely lovely people, very professional and made my move a smooth process. Would fully recommend them to anyone looking to movePositiveResponsiveness, Professionalism

Shauna · 28 August 2021

5/5

Google

I can't understand the previous negative post. I found O'Keefs to be excellent. They were both professional and polite and I would have no hesitation in recommending them.

Jimmy · 29 August 2017

4/5

Google

Rating only, no written review.

Richard · 20 March 2026

5/5

Google

Have had a very pleasant experience dealing with O'Keefe estate agents. Dawn has always been prompt and professional. Thank you for the great service.

Ann · 29 August 2018

5/5

Google

Lovely friendly people, always ready to help.

Kate · 28 August 2022

1/5

Google

Rating only, no written review.

Notname · 17 July 2025

Agent replied · 17 April 2026

Hi there, Hope all is well! Could I please ask what’s this in relation to? To either correct what’s gone wrong or improve how we do things? I can only apologise and we will do what we can to fix it or make it better ! Thankyou

5/5

Google

Very good and personal service

Brian · 28 August 2020

5/5

Google

Rating only, no written review.

Mark · 8 May 2025

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Paul O'Keefe Estate Agents's Google reviews

Questions about Paul O'Keefe Estate Agents Waterside

How many reviews does Paul O'Keefe Estate Agents Waterside have?

Paul O'Keefe Estate Agents's Waterside office has 79 reviews across two platforms: 76 on Google, 3 on Yell.

What is Paul O'Keefe Estate Agents Waterside's rating?

Paul O'Keefe Estate Agents Waterside is rated 4.6 out of 5 across all 79 reviews, and 4.6 out of 5 on Google from 76 reviews.

Where is Paul O'Keefe Estate Agents's Waterside office?

Paul O'Keefe Estate Agents Waterside, 3 Glendermott Road, Waterside, BT47 6BA.

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