5/5
Couldn't recommend these guys enough, Warren and the team couldn't have been more helpful throughout my purchase.PositiveResponsiveness, Quality, Professionalism
Trusted Agent profile · Waterloo
★★★★★
126 reviews across 2 platforms
140 South Road, Waterloo, L22 0ND
James Kristian's office in Waterloo, at 140 South Road, is rated 3.5 out of 5 across 126 reviews on two platforms, including 117 Google reviews rated 3.6.
Every review we hold for the Waterloo office, from every platform, shown as written. First names only.
5/5
Couldn't recommend these guys enough, Warren and the team couldn't have been more helpful throughout my purchase.PositiveResponsiveness, Quality, Professionalism
5/5
Couldn't recommend these guys enough, Warren and the team couldn't have been more helpful throughout my purchase.
1/5
Worst customer service I’ve experienced. Haven’t contacted me back in over a month, no matter the outcome of applications it is basic customer service to let a client know the outcome and to not ignore numerous of contacts that have been made. Would definitely not recommend just time wasters.
5/5
Just sold my property with James Kristian , great professional service from all the team with a special thanks to Nikki .
1/5
Really poor customer service. Refuse to take responsibility for property maintenance. Refuse to replace/repair washing that is their responsibility leaving me with no machine to wash my 3 year olds clothes or our work uniform. They don’t return calls or deal with complaints. Just want to take the rent. Wish we’d of gone with a more reputable letting agent
5/5
Professional service, house sold quickly and uneventfully. Nikki was very helpful and pleasant to deal with.
5/5
Sold my house in Bootle with James Kristian as they were a local estate agent and also the best value around. The whole process was very professional and they got me a quick sale at a price I was happy with. I would definitely use them again and have recommended them to several others who have also successfully sold their properties. Thank you.
5/5
Really happy with the service I received from Warren. Really quick in returning emails and calls and nothing was to much trouble. Thank you!
5/5
Dealt with JK for a few years now and they always look after my portfolio like its there own. Five stars to the team!
5/5
Best in the business they are. Kev and Ryan helped a lot when I was looking for a house. Very professional would highly recommend.
5/5
Got my property valued by Warren and just wanted to say thank you. Very professional and explained the whole process in a detailed manner.
5/5
Nikki is nice,always reply in my emails.Best Estate Agency I have to deel.
1/5
Absolutely poor communication and customer service. We dealt with a girl who not only lied to us but never phoned you back was very unorganised. Waited over 3 weeks for things that would take minutes to do. They will take as much money as they can off you and are willing to move people into damp mouldy properties.
1/5
was lied to by 2 members of staff. not impressed... having said that, they are in sales I suppose
1/5
Not happy with the service I received. Unprofessional, little if any communication and even turned up for viewings unannounced! When I finally sold, they didn't even put a sold or under offer sign up and no acknowledgement was received from them once the sale was complete and they took their fee. Wouldn't recommend them.
5/5
Thankyou to James Kristian for handling the sale of my house.Special mention goes to Warren who was always available to help and kept me informed especially at time of completion.Many thanks.Alison,Waterloo.
5/5
Great work, I needed a rental for a short while, helpful staff who found me my stop gap. I have moved in to my new place now and hopefully wont need to move again for a long time. been meaning to say thanks for a while, I would definitely recommend james kristian really helpful
5/5
Lived within my property for over 5 years and Ashley Burton from the maintenance teams has been brilliant. Constantly in touch and helping fix the issues including chasing and emergencies.
5/5
Can not recommend highly enough. Provided much needed help in all the time I have dealt with them. The staff have been helpful when needed. Quick, efficient and extremely knowledgeable.
5/5
Very happy with the service provided by Warren leading to a successful house purchase.
5/5
we have recently moved house but until a few months ago we rented a 4 bedroom house in Waterloo from James Kristian for 3 years. The team were friendly, all repairs were dealt with quickly and the office always answer the phone, day and night not like the current agents
3/5
Tried to call left a voice message but no re-call
5/5
If you want hassle free good advise look no further than the sales rep Miss Nicola Kirton, she no's her stuff and will go out of her way to help in many ways. Would personally recommend to anyone who's in the process of moving home. 10 out of 10
5/5
i went to James kristian as i seen they had many property's in the area that i was interested in but because of my circumstances every other agency's was turning me away due to personal reason i had to move very quickly with hardly and …
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