Every review we hold for the Waterloo Street office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleFrom the day of putting our offer in to completion, Hannah Tolley has been truly amazing! I have dealt with many estate agents and can honestly say she has been the most helpful, easy going out of them all
She has kept us up to date constantly, replied quickly and I am really happy with our interaction with Hannah and the team!
Thanks all
Mitchell · 26 May 2024
★★★★★ 5/5
GoogleHannah Tolley from Nock Deighton has been exceptional to deal with assisting with all queries related to our sale which has not been an easy process on lead up to stamp duty deadlines and hesitant bottom of chain solicitors and estate agents. She is very knowledgeable about all matters relating to conveyancing and has been particularly helpful throughout .
Jennifer · 2 April 2025
Agent replied · 2 May 2025
Thank you for taking the time to submit your review. We value your feedback and are always striving to improve our service. If there’s anything more we can do for you, please don’t hesitate to let us know.
★★★★★ 5/5
GoogleVery prompt response, needed a bathroom fan fixing, it was booked in immediately after by Victoria who got someone out to sort it in less than a week, I know if I need something sorted with the property that it’ll definitely be done so no complaints at all
Jordan · 26 July 2025
Agent replied · 26 March 2026
Thank you for taking the time to submit your review. We value your feedback and are always striving to improve our service. If there’s anything more we can do for you, please don’t hesitate to let us know.
★★★★★ 5/5
GoogleNock Deighton is the most efficient Estate agents I have encountered. They are very professional and reliable. Especially DAISY who assisted us since day one. She is a star! An asset to the company. It is very stressful purchasing a house …
Arvie · 26 September 2025
Agent replied · 29 December 2025
Thank you for taking the time to submit your review. We value your feedback and are always striving to improve our service. If there’s anything more we can do for you, please don’t hesitate to let us know.
★★★★★ 5/5
GoogleI would highly recommend Charlotte Coates at Nock Deighton's Kidderminster branch because although she doesn’t work in the lettings department, she recommended a property we may be interested in, arranged for the team to call me back and then followed up with me after we had viewed the property. The whole experience has been stress free from start to finish because they kept us updated throughout the process.
Thank you
Charlotte · 2 December 2023
★★★★★ 5/5
GoogleOur experience with Nock Deighton was extremely positive throughout. Unfortunately our initial sale fell through so in effect ND guided us through two sales - we found them to be thorough and proactive in the advertising process - they …
Karen/John · 26 September 2025
Agent replied · 29 December 2025
Thank you for taking the time to submit your review. We value your feedback and are always striving to improve our service. If there’s anything more we can do for you, please don’t hesitate to let us know.
★★★★★ 5/5
GoogleFaultless experience purchasing my home through Nick Deighton, very happy with service received. Hannah’s communication throughout the process was very good. Would recommend
Gary · 26 February 2026
Agent replied · 26 March 2026
Thank you for taking the time to submit your review. We value your feedback and are always striving to improve our service. If there’s anything more we can do for you, please don’t hesitate to let us know.
★★★★★ 5/5
GoogleNock Deighton were the estate agent for the property we purchased. Hannah was fantastic, she went above and beyond to ensure it all completed given the stressful situations we found ourselves in. I really don’t think it would have ever happened if she wasn’t involved. Cannot recommend enough, made the estate agent we used look poor. Thanks again for everything Hannah!
Conor · 26 April 2024
★★★★★ 5/5
GoogleMe and my partner recently found a property through Nock Deighton estate agents and spoke to Matthew. Matthew made the process from calling to arrange a viewing to putting an offer forward on our chosen property an absolute breeze! After having a very tough year of failed purchases for various reasons it was refreshing to witness great customer service and top notch support via email and phone. I would definitely recommend using Nock Deighton to people in the future. Thankyou for all of your help in such a stressful time to Matthew and all of the team.
Katherine · 2 November 2022
★★★★★ 5/5
GoogleI recently started renting with Nock Deighton. I can not fault the service I have received throughout.
I recently had my first property visit with Heather.
I was a little apprehensive as I’ve never rented before and I didn’t know what to expect.
Heather was very personable on her visit and came across really friendly. She took lots of notes and we had a pleasant conversation. I had a minor maintenance issue which she looked which was fixed within a week of her visit..
Thank you Heather to making my first property visit and pleasant experience
Em-Jay.
Emma · 3 October 2022
★★★★★ 5/5
GoogleI would like post a review regards a particular staff member Heather Lammas. Heather has been doing my 6 monthly property inspections for the last few years as per my tenancy agreement. Heather is always punctual and cheerful. Heather carries out her visits in a professional manner and goes above and beyond always following up repairs that have been reported to ensure they are actioned. Heather is very personable and takes an interest in how you are. I would highly recommend Nock Deighton for their efficiency and good communication. I hope Heather has the recognition she deserves for being outstanding in her role
Natalie · 3 October 2022
★★★★★ 5/5
GoogleI moved in to my house about 6 weeks ago and ash on the maintance have been absolutely brilliant as we have some work to do here is always willing to help me out as I’m phoning every day lol nothing is too much trouble I would recommend this company to anyone once again thank you Ash for your helpPositiveQuality
Wayne · 25 August 2020
Agent replied · 8 June 2023
Thankyou Wayne 🙏 …
★★★★★ 5/5
GoogleI needed to sell a property near Kinlet in the Wyre Forest during Lockdown, and as I do not live in the area, Nock Deighton Estate Agents were recommended to me personally by an auctioneer and house clearance specialist. I was impressed by the professionalism of their website and the fact that they are an old, well established firm in the area. The information about costs and commission was transparent and it was clear that this Agent was up to speed with both online marketing and local marketing as well as having an informed understanding of the local property market. On contacting them by email and telephone, things got moving very quickly thanks to the personal attention I received from Athina Morse, who was assigned to manage the sale of the property. Everything, from initial visit to assess the property; publicity and marketing and arranging viewings took place promptly once I had agreed to contract Nock Deighton to manage the sale. Athina contacted me regularly by phone to keep me up to speed with progress and to consult me about details of the sale. My emails and queries were answered promptly and I felt very confident that the sale was being managed professionally and well even though I could not be on hand to liaise with the Agents and buyers personally. The sale successfully completed and I have no hesitation in recommending Nock Deighton to others wishing to sell a property in the areas covered by Nock Deighton.PositiveResponsiveness, Professionalism, Value
Dorothy · 25 August 2022
★★★★★ 5/5
GoogleNock Deighton have been brilliant from start to finish. Professional and efficient at all time’s. Tom and Mia have been so helpful and always answer any questions we had via phone or email. Maintenance was sorted out quickly and came to sort any problems we had. I can’t recommend them enough very pleased with them.
Kirsty · 31 May 2021
Agent replied · 31 May 2023
Thanks Kirsty 🙏 …
★★★★★ 5/5
GoogleThis my first experience with Nock Deighton and I must say I’ve been very impressed with everything from the initial enquiry to making the offer to the handover to the completion team. Matt Taylor is excellent and thorough in everything that he does; he is a credit to the business and does what he says he will do. Estate Agents often get a raw deal but Matt and the team won’t let you down.
Gary · 31 January 2023
★★★★★ 5/5
GoogleWe have moved to a new Taylor Whimpey home, and Nock Deighton sold our previous home. Hannah Tolley took us through the process of selling our previous home and assisted us in anyway she could getting to our new home. As stressful as moving home is, Hannah was very professional, and we are very thankful for all her help.
Alex · 26 February 2024
★★★★★ 5/5
GoogleI have rented a lot over the years, but renting with Nock Deighton has been an absolute pleasure. Maintenance has always been handed quickly, and communication is excellent. Inspections have always had plenty of notice, and staff attending have always been friendly.
A special thank you does go to Natasha, however. She has been so professional and patient with us. I am a very anxious individual but she has always been very sensitive with me, especially during stressful times. She explains things clearly to my partner as well, who is new to renting.
From the bottom of my heart, thank you Natasha and all at Nock Deighton. I will be sad to leave your efficient services, but Wales beckons.
Hollie · 31 May 2022
★★★★★ 5/5
GoogleWe recently bought a house through Nock Deighton and can honesty say they were fantastic. Daisy and Hannah are so friendly and helpful and spent time talking through each step with me. They were a real support throughout the whole process!
Jodie · 26 June 2025
Agent replied · 26 March 2026
Thank you for taking the time to submit your review. We value your feedback and are always striving to improve our service. If there’s anything more we can do for you, please don’t hesitate to let us know.
★★★★★ 5/5
GoogleSuperb conduct and service. No faults whatsoever. We'd dealt with Tom consistently throughout our enquiries. Tom, and the office are responsive and knowledgeable. We found their service to be quick, friendly and no query or question couldn't be answered. Very very professional and down to earth staff.
Thanks again to the team.
Emily · 8 June 2021
Agent replied · 8 June 2023
Thanks Emily
★★★★★ 5/5
GoogleWe had a very positive experience with Nock Deighton Kidderminster. Staff were attentive and guided us through the home buying process being responsive to questions and queries. Great customer experience and can highly recommend.
Susan · 31 August 2025
Agent replied · 29 December 2025
Thank you for taking the time to submit your review. We value your feedback and are always striving to improve our service. If there’s anything more we can do for you, please don’t hesitate to let us know.
★★★★★ 5/5
GoogleNot only did Noch Deighton sell our house in record time, they also found our dream home.
The whole process of selling our property was made very easy and after …
James · 26 September 2025
Agent replied · 29 December 2025
Thank you for taking the time to submit your review. We value your feedback and are always striving to improve our service. If there’s anything more we can do for you, please don’t hesitate to let us know.
★★★★★ 1/5
GoogleOffer accepted & Sale agreed. Paid for ID checks and did our upmost to provide all documents outstanding, even went with the recommended solicitor. Once all of this was done we were notified via email that our the vendor had decided to go … More
Becky · 25 April 2025
Agent replied · 2 May 2025
Thank you for taking the time to submit your review. We value your feedback and are always striving to improve our service. If there’s anything more we can do for you, please don’t hesitate to let us know.
★★★★★ 5/5
GoogleSuperb conduct and service. No faults whatsoever. We'd dealt with Tom consistently throughout our enquiries. Tom, and the office are responsive and knowledgeable. We found their service to be quick, friendly and no query or question couldn't be answered. Very very professional and down to earth staff.
Thanks again to the team.PositiveResponsiveness, Quality, Professionalism
Emily · 25 August 2020
Agent replied · 24 August 2024
Thanks Emily
★★★★★ 5/5
GoogleThank you to Hannah Tolley who was so helpful when we sold and bought a new house. Nothing was ever too much trouble and she was brilliant at communicating with solicitors and with us to make it as smooth as possible. Would highly recommend to anyone who needs a good estate agent
K · 27 March 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.