Leaders Lettings reviews

★★★★★ 5/5

Google

Thank you to Michael and the team for assisting me with my recent house purchase. The service was very efficient and smooth throughout. Michael was excellent, highly professional, knowledgeable, and always quick to respond, no matter the time of day! Brilliant service, thank you, everyone!

Danny · 9 April 2026

★★★★★ 5/5

Google

Leaders was not my first choice as a representative to sell the property (and yea I was so wrong), I stuck with different agent for over 2 years. That agent (very nice guy) could not come with clear plan how to pursue a sale, could not explain (or did not know) why property cannot be sold (leashold complications) then enter Leaders - friend of mine told me they are solid. Did not believed as for me all Estate Agents were same bread (wrong again). As I was over 2 years in processes (multiple buyers) and learnt a lot about property itself (leagal wise) I have explained what is the situation to Mike. It took 2 days and I had a clear plan what we can do (multiple options) and actually what we should do. 4 months later the property has been sold. Those guys are FIXERS they make things happen and they will be honest with you. If you looking for nice guys who do the same as everyone else Leaders should not be your choice if you look for effective agent who will leave no stone unturned Leaders are for you. Lukasz.

Agr · 25 October 2024

★★★★★ 5/5

Google

Highly recommended! Ben, Mike and Rob were of great help and support whilst going through the selling process with them earlier this year. From the first valuation visit and photos, through lots of problems and issues caused by 'the other side', to exchange day nightmares with my solicitors, these guys were amazing! Estate agents get a pretty bad rep but I have nothing but good things to say about Leaders Warrington - and Ben, Mike and Rob in particular. They are a huge asset to the company! They will certainly be my first choice of agents should we ever come back to Warrington and buy a house.

Rachael · 18 October 2024

★★★★★ 5/5

Google

We rented for over 6yrs with Leaders and they have been superb throughout. We have now purchased the house from our Landlord with the help of Leaders on the sellers behalf. Everything went smoothly with no issues. Would recommend using Leaders to anyone wanting to rent a quality house at reasonable prices.

Robert · 1 July 2025

★★★★★ 5/5

Google

Cailtin Oliver, the Property Manger from Leaders Letting & Estate was brilliant took her time to try and help my client's need to get it resolved.I can see and feel her patience and the serious attitude through the communication by phone or by emails.Thank you so much for giving me a marvelous experience!

Jonas · 23 April 2025

★★★★★ 5/5

Google

Today we were lucky enough to complete on our wonderful new home. Ben has been the best estate agent we have ever worked with. He was straight talking, kind and attentive to our needs. From start to finish our process took a very stress …

Laura · 16 June 2025

★★★★★ 1/5

Google

Agree completely with another reviewers that these people are timewasters who don't do deals fairly. Travelled 600 plus miles to view a property and was told I would be ahead of other viewers for taking the property, only for them to string me along for a week and then give the property to someone else who viewed it at the end of the week. No reason given just "preference" I have a feeling the preference in question is that I didn't want to take the no deposit option as when I said I'd prefer traditional the agent was clearly perturbed and asked several times if I'd go for the no deposit which they described as a subscription - which is misleading as it suggests you aren't liable for costs at the end of the tenancy (you very very much are), and you have fewer rights as a tenant, which they craftily ommitted when I asked for them to explain the scheme - this is purposefully misleading. Having spoken to others about leaders since my time, money and fuel has been wasted, the no deposit scheme is absolutely a sham and a money maker for them - I wouldn't be surprised if the agents earn commission hence a strong preference against those who don't want it. They could have been upfront that they didn't want me, they instead lead me on which lead to me losing housing security with another property. *edit* also notice how all the negative reviews get bog standard replies but all the good get personal responses, tells you everything you need to know

Minimoo · 26 October 2025

★★★★★ 5/5

Google

First time ever leaving a review in my life but this is important! Lorena was amazing ! She was extremely helpful and kind. She was fast with her replies and responses. One of the best experiences I have had when it comes to finding a home! …

Malikah · 16 May 2025

★★★★★ 5/5

Google

I recently moved from London to Warrington, and I've gotta say, the Leaders team made it a perfect experience. Massive jumbo shoutout to Becky, she's an absolute rock star and made sure everything went like clockwork. (And has the patience of an angel) Natalie, Chris, Meaghan and Danielle, you guys are awesome too! Team effort at its finest. Moving can be a headache, but these guys turned it into a smooth ride. Super grateful for the personalised touch and hoping this positive vibe keeps ongoing during my time in Warrington. Solid five stars! (Wish there was 10 star options)

Alex · 24 November 2023

★★★★★ 1/5

Google

Poor service Always had excuses Would not recommend Won't be using again

Sue · 16 March 2026

★★★★★ 1/5

Google

Where do I start!!! Lewis is the most unprofessional person I have ever had to deal with. Hardly ever replies to calls or messages and when he does it’s about three days later! He lied about why a property couldn’t be viewed and shows no accountability for his actions. No idea about properties in the real world or tenancy agreements for that matter! Nothing was explained at all, they just took my money and went off with it. Employing young men who have no manners or compassion is a complete waste of time. I will never deal with Leaders ever again.

H · 22 June 2023

★★★★★ 1/5

Google

The most unprofessional company I have ever delt with. No contact after you move in, especially when it comes to fixing fault with the property. I lived at 112 Padgate Lane for a year (though tried to end my tenancy sooner due to disrepair, with no luck) there was mould in every room, one window didn’t close and the fire escape window didn’t open. There was black mould in the kitchen units, a leak under the sink before I moved in that warped the unit and they refused to replace it. The carpets were loose and dangerous especially down the stairs due to age and previous tenants not taking care of them, none of the doors in the house shut which is a massive fire hazard. All this was communicated to them repeatedly and always met with a ‘someone will call you’ or ‘we can only wait for the landlord’ who they didn’t even contact in the first place. The only time they contacted me was when I terminated my contract and that was to ask if they could use the old video of the property to put it up for rent, the video I’d been shown instead of being allowed to view the property ‘because of covid’ which was out dated and not a true representation of the properties state. Or to ask if someone could view the property and extremely short notice. They also had been telling perspective tenants they couldn’t view the property as they were ‘having trouble getting us to leave’ . The list of grievances with the unprofessionalism of Leaders could go on. But I’d truly avoid like the plague, much like they avoid you if you need any help with the property. I’m still waiting for a branch manager to call me after handing my keys on two weeks ago, I won’t hold my breath.

Rachael · 22 June 2023

★★★★★ 5/5

Google

Excellent service, excellent team. Rob Greenwood was very professional and always available for contact when I needed him and he always kept me in the loop with every update he had. And when I couldn’t get hold of him due to him being busy, the head office staff were there to support me. 10/10 would recommend.

Tobias · 27 September 2024

★★★★★ 5/5

Google

Stunning services from the property management department. I have been renting with Leaders for almost a year now and I am very satisfied with their services. (Rebecca Hubbard the Senior Property Manager) is very cooperative when it comes to any issue might rise in the property. She is very helpful and kind when it comes to emergencies matters, and would always advise the best and effective solution that would get the problem solved ASAP. I had an issue with the water outage today, spoke to Rebecca in the morning, and by afternoon the issue was sorted. Thank you 👍🏻 👍🏻PositiveResponsiveness, Quality, Professionalism

Fawzi · 26 October 2022

★★★★★ 5/5

Google

I have recently started letting a property through Leaders, and have all of my dealings with Laura. She is very professional, and goes above and beyond to make sure that she gets any queries answered as soon as possible to make sure that there isn't a delay in the progress of the let. I would highly recommend Laura, and Leaders for any dealings with property. Thank you Laura for making this process easy and as painless for me as possible.

Jane · 22 June 2022

★★★★★ 5/5

Google

I have been with leaders for a number of of years. I came from another letting agent because of the service Not being good enough. The service i have received from Leaders has been 2nd to none. Mainly due to team members Natalie , Jane and Sue who have worked above and beyond in maintaining my property. Most recently I have acquired a new property and Natalie has excelled in marketing and getting it rented out.Nothing was to big a job for Natalie. Jane sorted out some problems I had with a previous tenant and she did an excellent job also Sue has been a great all-rounder in various situations arising from small problems you encounter when renting out property. Well done girls your the back bone of leaders. !!!! And thank you!!PositiveResponsiveness, Quality, Professionalism, Value

Carl · 22 June 2022

★★★★★ 5/5

Google

Leaders Warrington are a fantastic team and really go above and beyond to help. From being a new landlord Richard helped me in all aspects of getting the property ready to rent, giving advice on what work needed to, or would be preferable to be done and providing me contacts before I was a landlord with leaders, then checking up on me during the preparation and checking on progress. They then found me a fantastic tenant, paying more than I'd expected. and since then Natalie has been Invaluable in the advice she's given me, Inspiring me to expand my portfolio and really being involved in my journey, offering great informed advice on all aspects. others I have spoken to have been great too. Thanks LeadersPositiveQuality, Professionalism

Ashley · 22 June 2022

★★★★★ 5/5

Google

I’ve had a very positive experience with Lorena Enamu at Leaders. She is consistently helpful, attentive, and quick to respond. Whenever I have a request or question, she handles it professionally and always according to my needs and expectations. Her communication is clear, and she follows up to ensure everything is resolved properly. Thanks to her support, the letting process has been much smoother and less stressful. I’m very grateful for her assistance and would highly recommend her.

Nelson · 16 March 2026

★★★★★ 1/5

Google

Total time wasters, as if you don't want their no deposit option you have no chance of getting property. When I got their email after doing my application it was clear , I won't get this property as they clearly want you to take no deposit option to even be considered.

Kristaps · 16 January 2026

★★★★★ 5/5

Google

Highly recommend Ben and team - they were brilliant in proactively chasing the sale through with challenging solicitors. Thanks for your help!

Alice · 11 July 2025

★★★★★ 5/5

Google

My partner and I are first time buyers and Mike was exceptional in supporting us through the buying process. He was always responsive and happy to talk me through anything I did not understand and offer advice. He always made sure on days that he was off that someone else in the office would keep us updated, so another thank you to Dan as well! We cannot fault the service we have received, Mike always went above and beyond so when we go to sell a house in future we will definitely be contacting Mike to do it! Thank you once again.PositiveResponsiveness, Quality, Professionalism

Jess · 22 June 2021

★★★★★ 4/5

Google

We recently swapped our letting agent to Leaders. They obtained a higher monthly rent and have been excellent in keeping me posted as to the process and anything I need to know about the tenant and tenancy. In particular Becka their property manager has been outstanding. It should be a 5 star review, but feel there is always a little room for improvement.

Michael · 22 June 2023

★★★★★ 5/5

Google

Ben Stevenson was professional and supportive throughout my property purchase. He provided timely updates, clear information, and always responded quickly to my questions. …

Him · 16 April 2025

★★★★★ 5/5

Google

Leaders helped us to rent our home while we went to work abroad. The process was super smooth and the inventory and photographs were of the highest quality. A special thank you to Natalie and Becky for getting the tenants in so quickly and finding the type of tenants that we wanted.

Indre · 23 January 2024