Trusted Agent profile
★★★★★
119 reviews across 1 platform
21 Cairo Street, Warrington WA1 1EE
Fastmove Properties Ltd's Warrington office at 21 Cairo Street is rated 2.8 out of 5 across 119 reviews on 1 platform, including 119 Google reviews rated 2.8. Checked 9 October 2026.
Every review we hold for the Warrington office, from every platform, shown as written. First names only.
1/5
GoogleThey promised us an apartment in two weeks - after that they said it would be available in a month. We wanted a refund for reservations, the week they were pushing us off with excuses. I wrote an opinion here then, they told me to remove it under the threat of not returning the money - so now, almost two months after the whole affair, I am writing again without fear :) scammers and tricksters, be ashamed
5/5
GoogleJust moved into an apartment being offered by FastMove. The whole process was straight forward and I wouldn’t hesitate to recommend them.
1/5
GoogleWorst letting agent I have come across. I paid a holding fee (before June 1 when the law changed) and I made it very clear I was paying a £300 holding fee, which they gave me a receipt for. They also promised me that the flat I wanted would be available in 3 weeks. However, closer to the date I had to keep calling and finally when I had a response the lady told me that the tenant aren't moving out till another 3weeks (bearing in mind my contract with my current landlord was coming to an end which she knew about). She seemed apologetic, however she then said my holding fee would be used as admin fee. Long story short, I had to speak to Shelter who then advised me fast move were in the wrong and told me the right way to go about the situation. After going back and forth with them they agreed to either put me in a new flat that was readily available and also keep my money or give me back my money and no flat. I chose to take my money and RUN. I would never want to deal with them. They are nice till they have your money.
5/5
GoogleA focused agent with a strong team, led by a trusted and experienced manager who has advised me for many years.
5/5
GoogleOur case was very particular. To cut the story short, we had an urgent need to swap over to another house. Scott arranged everything in less than 4 hours and had us transferred literally on the day. He even carried the mattress up to the floor where we were moving to. Drew up the contracts and gave us the keys before closing shop. Unbelievable. All the while he obviously dealt with other clients, which made it even more impressive. Special thanks also to the landlord.
1/5
GoogleABYSMAL. Owner /landlord Totally indifferent.Section 21 served,re advertised 10 days later at £225 added rent. No response to mould (2 rooms) water ingress. £50 deducted from deposit for (cleaning) yet contr tor had commenced repairs,After our departure. All return call promises broken. AvOID
5/5
GoogleThe staff are very helpful and go the extra mile to help especially Sheena. Excellent service and great value.
1/5
GoogleAVOID!!! Tried to charge an illegally high holding deposit of £640 upfront and REFUSED to accept the legal amount of 1 weeks rent. If they're willing to break the law with brand new tenants can't imagine what they're like once you're locked into a contract...
1/5
GoogleWaited for 30 minutes outside the property at the arranged time for a viewing. After multiple phone calls and sending them an email I gave up. Totally incompetent and unprofessional I would avoid at all costs
5/5
GoogleMe and my fiance have just found our first rented place together through Fastmove, we was a little worried at how complicated it maybe but the staff at Fastmove dealt with everything for us and have walked us through step by step. we would certainly recommend them to anyone looking to move to the Warrington area. Thanks for all your help to all at FastMove.
1/5
GoogleAvoid at any cost,worst experience from agency and staff.
5/5
GoogleRelatively quick move considering circumstances, cheers Kim and Letta
1/5
GoogleWhat a waste of time. You ring the 03000 num on the sign. It takes you to a telecoms company that have absolutely no idea why you are ringing. Also it is not the wrong number. I have the calls recorded and a picture of the sign with your name and number on it. The star is exactly what it's worth
1/5
GoogleAbsolutely shocking. Had a viewing booked, travelled over an hour with a newborn baby just to find out nobody was coming to show us the property. Apparently they had called to cancel!! I however have received no calls nor emails! Just so disrespectful and impolite.
1/5
GoogleTakes ages to return deposit, they promised to repair property before we moved in but nothing has been done. Poor customer service, many misunderstandings between their own staff and way too many promises. My friend is waiting for over 4 months for accidental overpayment, they promised to process this as faster pay every time when we came to the office but guess what... he's still waiting!
5/5
GoogleI’ve been a tenant with fastmove for a while now and they’ve always been great any problems have always been resolved quickly and have always stuck to their word I would highly recommend FastMove great team and nothing is ever to much trouble
5/5
GoogleI recently rented a property off fast move and the lady who answered the phone got me booked in for a viewing on the same day. The whole process was very easy and by the end of the week I was in my gorgeous new flat! Thanks for everything!
5/5
GoogleGood letting company with lovely staff, hate to be messed about with other companies but these had me move in like clockwork.
1/5
GoogleI have been renting from them for over a year and still have issues getting repairs. All the employees point fingers to each other. I go to the office to be heard because calling is a joke.
1/5
GoogleAbsolutely shocking. Had a viewing booked, travelled over an hour with a newborn baby just to find out nobody was coming to show us the property. Apparently they had called to cancel!! I however have received no calls nor emails! Just so disrespectful and impolite.
1/5
Googlea part of the staff is uncompetent , way too long the time for the paperwork to be processed, i have paid the deposit and the 1 month rent and i had to wait for 1 week to get the property , pictures of Inventory not as in the picture, house wasn't even cleaned...
1/5
GoogleOnly one person who really tried to help but as he is still learning he didn't had knowledge, very cocky and unprofessional women at the desk, no one will get back to you even if they said they will not recommending to anyone
1/5
GoogleConstantly being lied to about repairs, there was a lot of damage when I moved in. I had to wait 6 months for a bedroom window and heating to be fixed. They constantly cancel appointments due to "traffic" and shift the blame onto other people, even the landlords themselves.
5/5
GoogleI rented a property off FastMove, cheaper rent than than other properties advertised in the area. Very professional and helpful, secured a property and had me moved in within 72 hours. Highly recommended, thank you for all your help!
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Fastmove Properties Ltd's Warrington office has 119 reviews across 1 platform: 119 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.
Fastmove Properties Ltd is rated 2.8 out of 5 across all 119 reviews, and 2.8 out of 5 on Google from 119 reviews, checked 9 October 2026.
Fastmove Properties Ltd, 21 Cairo Street, Warrington WA1 1EE.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.