1/5
TrustpilotTerrible customer service
Terrible customer service - they do not get back to you. They also cannot market houses - we have had no viewings since being on the market with them for 4 months.
Trusted Agent profile · Warrington
Bridgfords Lettings Warrington reviews
★★★★★
604 reviews across 2 platforms
66-70, London Road, Stockton Heath, Warrington, WA4 6HR
Bridgfords Lettings's office in Warrington, at 66-70, is rated 2.8 out of 5 across 604 reviews on two platforms, including 165 Google reviews rated 4.4.
Reviews
Every review we hold for the Warrington office, from every platform, shown as written. First names only.
Trustpilot5/5
GoogleNice People. Easy Service.
Agent replied · 23 October 2024
Many thanks for your fantastic 5* review. Best wishes, Lucy, Customer Relations.
5/5
TrustpilotLandlord services
Bridgfords Manchester branch The Hacienda, good name, have let my property for about 8 years, they are always quick to sort out repairs remind me when EPC is due and electrical safety cert and to find good tenants and do all the hard work to vet tenants so I comply with all letting laws to make my life stress free. Really good letting agents.
5/5
TrustpilotBridgfords Hazel Grove
A professional, knowledgeable and proactive letting agents, have used Bridgfords for many years’ and will continue to do so. Louise and Sue deserve a special mention for their attention to detail and service beyond their job requirement.
1/5
TrustpilotIf I could give zero stars I would
If I could give zero stars, I would. I had an absolutely horrible experience.... as a purchaser. I was made to feel like my requests were outrageous, despite following the recommendations of Bridgefords surveyor. I was told that I was disgusting and shouted at.. avoid Sale at all costs, it's just not worth the abuse. There are plenty of professional estate agents.
1/5
TrustpilotSuch a pain from start to end
Really unprofessional and sloppy! I've wasted part of my life in writing emails, repair reports, and complaints...all to little or no avail. At the end of my tenancy, as a goodbye present, I was denied my deposit without any valid reason. I only managed to get it back through adjudication. If I ever deal with this company again, it will be too soon.
5/5
TrustpilotI had best service
I had best service , and kept up to date with the process. From Daniel Bright , and communication was seamless. Always informed me what was needed every step. Excellent work.
1/5
TrustpilotWaste of time!! Don't use them
Poor customer service , waste of time don't book any valuation with them they don't send professional agents to view your property and you need to chase them several time to get the valuation report. Rude agents on the phone. I am glad i haven't used them for any buying/selling service.
5/5
GoogleVery accommodating and good with communication
Agent replied · 23 October 2024
Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleDealt predominantly with Antonia who was brilliant but every time I have called the office, every member of staff has been both polite and helpful. Very happy to be letting through them.
Agent replied · 23 October 2024
Thank you Mark for your 5* review and kind comments. I'm pleased to hear that Antonia has provided you with excellent service. All the best, Mike.
5/5
GoogleGreat service from Ellie and Helen. Made the selling and buying process far less stressful than last time we moved. Thank you Bridgfords :)PositiveProfessionalism
Agent replied · 23 October 2024
Thanks for the excellent 5* review! Best wishes, Lucy, Customer Relations.
1/5
TrustpilotDon’t trust them with money
I vacated my property 8 months ago and is still waiting for my deposit. After I vacated the property I kept calling and emailing them several times and they replied to me after 3 months. They have not even paid the refund of my rent which is around 150£. Horrible people
5/5
GoogleChose this agent after visiting all in Stockton Heath as we new to the area. The most attentive, polite and also helped with our requirements, fair prices...Will certainly recommend. Thank You
Agent replied · 23 October 2024
Thank you Si for your wonderful recommendation and 5* review of our local Bridgfords team! I will make sure your kind comments are made known the whole team. Best wishes, Scott
1/5
TrustpilotWhat a disgusting company
What a disgusting company, I’ve rented for the last 13 years and not had a problem, until I picked up the phone and spoke to Bridgfords Preston. Between them the don’t have a clue what’s going on, they are rude and don’t know how to speak the truth, you get passed from one person to another. No not use this company they are a joke!!!!!
1/5
TrustpilotBridgfords Withington are awful! Avoid at all costs
I have had a terrible experience with bridgfords (Withington) over the entirety of my tenancy. Staff are always rude and flippant, never respond to any problems with the house (both bathrooms were not fit for use for 4 MONTHS) and become audibly angry when you decline viewings for good reasons. I wouldn't recommend that anybody uses them.
5/5
TrustpilotGetting my apartment was seamless with…
Getting my apartment was seamless with bridgfords. I appreciate and love the unwavering efforts of their staff DANIEL who attended to me and put me through everything from start to finishThank you
5/5
TrustpilotGreat service
Great service. Quick to respond and get completion over the line. Always contactable and eager to help.
5/5
GoogleWe were in need of a property asap. We gave Bridgefords a call and within 1 week we had the keys. Thankyou Antonia for helping securing our lovely home.
Agent replied · 23 October 2024
Thank you Susan for the amazing 5* review. Best wishes, Lucy
1/5
TrustpilotActively worsen the relationship…
Actively worsen the relationship between tenant and landlord with poor, slow, delayed or completely missed communication.
5/5
TrustpilotProfessional and Courteous
Professional, speedy and courteous service from start to finish.All three members of staff I had contact with were excellent.A smooth sale process. Thank you.
1/5
TrustpilotNon Responsive
We've been using their management services for 5 years but the last 2 years have been a disaster.Their forced Landlord regulations fees is just a farce to extract money from landlords and their inability to deal with matters is just laughable.
1/5
TrustpilotHas it gone bust
Has it gone bust ? Honestly worst experience no responses, website is down now ? Where does this leave us ? Any advice ?
5/5
TrustpilotMore views promised in a week than…
More views promised in a week than others I can mention. Yes I realise not sales……..yet!
1/5
TrustpilotMe and my friends had very bad…
Me and my friends had very bad experience with bridgfords letting agency at Halifax branch. I wouldnt give them even 1rating star if I could. The way they treat their customers is terrible. Not surprise about your ratings now. Never again. I will let all my friends know how we have been treated and to avoid it!!!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
